Random Automatic Reboot - No Virus
May 21, 2008
Any idea why my PC running on Windows XP occassionally reboots while I am in the middle of something? It does not seem to be associated with any particular programme, and neither AVG nor Spybot pick up any viruses etc, although Spybot does pick up a change in the registery after rebooting (should I allow the change?).
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Oct 14, 2006
it usually happens when im like working on it for about 2hrs or something. the pc would go dead, and reboot. or windows would hang, and from the hard disk led, i can see that it is all busy and unavailable. ta ta. its getting on my nerves. i just recovered my system from new.net, and now i have slower internet connection. no nothing wrong with the isp. i suspect there maybe reminents of the old virus still holding back windows. could my fears turn out to be true? i have had the liberty of posting my HJT log here, so do point out anything suspicious and also anything that could slow down the system..
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Mar 3, 2006
I have tried to look for a similar problem here at TSG, but I couldn't find one so I decided to post. I have a desktop computer that I got about a year ago, it's running XP Pro on Pentium 4 3.2GHz system, has 512 ram and I think a 200Gb HDD. Lately it has been restarting, usually when I try to, eg: listen to music and surf the web, which is nothing strenuous, especially for a computer which I thought was pretty good. All of a sudden though, it has just restarted itself and, and as soon as it gets to the Windows XP loading screen, it restarts again and again. I can never get past the XP loading screen. I have a lot of valuable information on the computer and so I was hoping that someone would be able to help me fix this issue without formatting if possible.
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Sep 21, 2008
My friend is running Windows XP Home Edition with Service Pack 2 and occasionally his computer shuts itself down then restarts it's self.I have run diagnostics on every component in his system and they all passed.
Can I eliminate this problem by shutting off the automatic reboot; And, if so, where would I find that?
If needed, I have a floppy with a list of the programs running in the back ground on his computer.
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Aug 22, 2005
i have a customer that is getting a stop error when they boot the pc. the error flashes too quickly on the screen to catch it. i know there's a registry entry somewhere that i can change that will change the reboot automatically setting. does anyone know what it is? there should also be a log file that will also show me the what the stop is, but everything i see is all binary data.
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Sep 18, 2007
Tired of being constantly nagged by reboot requests after installing XP updates I went to the wsindows update folder in Group Policy and enabled the "No automatic restart for scheduled updates" option, clicked apply and forgot about it. Untill my computer installed the automatic update for .Netframework, when, without any warning it went into reboot mode causing me to completely lose the data I was working on. The only other option in the update folder is to delay the restart but as this only allows you to stretch it to a max of 30 minutes it's not much help.
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Jul 11, 2007
I'm trying to disable that horrible auto-restart feature, but I can only get so far because I'm computer illiterate.Can someone translate the directions into lay(wo)man's terms? I know I first need to get into the registry, but I don't know how to get there. I know I need to edit HKEY_something_something, but I'm not sure which one or what it needs to be changed to.
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Jun 24, 2006
Well I have had a Windows Media Center PC since the start of last year. I had some problems with the hard drive having a bad sector so had it changed. Now, this has happened 3 times. The first time I just downloaded a game and started it, the computer stopped responding and well I couldn't do anything but to press the restart button.I did this and then started the computer again and it got to the WinXP loading screen then rebooted, this carried on happening no matter which config (safe mode, last knwon... etc) I picked.
PS I also heard there is a patch to solve this.. but couldn't find it..
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Jun 14, 2010
Trying to help my daughter with her computer. Every once in a while (sometime twice in a day, sometime not for several days in a row) she hears her computer rebooting. Even when she has nothing open and not even using it - just a desktop open. Created a system restore point before started all this. The computer reboots and gives the following error message: "The System has recovered from a serious error", then she can click Send to Microsoft, or don't send. She clicks don't send and everything words just fine, her applications run fine, email and Internet work fine. This doesn't happen very often, but something is not right. Not much to gone on but that's all that happens.The computer is nice and fast, boots up fast, everything runs nice and fast. Internet and email work fine.This started a few months ago and she can't remember doing anything that would cause it to start. She has not installed any software or hardware in over a year or so. I did a complete backup right away so her files are backed up and safe.
Thought it sounded like a heat issue so I opened the case and she had it very, very clean. Fan and heatsink very clean and fan working fine as well as the other fan in the case. I checked the hard drive cables (SATA 250 gig HD) and they were nice and tight. Reseated the memory modules just in case one crept lose. check CD/DVD drive cable and it was tight. Cleaned out her temporary Internet (cache) files.Next, I clicked on My Computer then highlighted the C: drive and right clicked the C: drive and selected Properties. Then selected Tools and was going to select Defrag button but it was greyed out and said "No defragment tool is installed. I then opened the Control Panel and click the Add/Remove programs icon and once that opened I selected the Open Windows Components and it opened fine, but I couldn't find anywhere in there to install the Windows Defragment program. Am I looking in the right place for this?
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Jan 10, 2007
This just started randomly, I can't think of anything to cause it to happen. At random times my computer will just go to a black screen and not respond, at which point I must push restart button and reboot computer. It can happen within 3 minutes or 3 hours. I have tried virus scans, chekced ram connection. All is fine. I ran the windows memory test and everything passed. Anyone know what can cause this? It is very annoying as I can basically not use my computer. Oh yea one more thing, I tried reformatting and installed windows on the other hard drive. It worked fine for a few weeks but then started again. Also could a corrupt windows installation cause this? I mean could a few system files that are corrupt cause a complete crash like this?
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Mar 23, 2009
how to resolve this virus. Everytime i type cmd in run, it automatically shutdown my pc in 1 sec. I have mcafee it detects some of the viruses but still theres a virus in my pc. i wanna know the specific name in of this virus and to resolve it.
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Aug 27, 2005
Initially, it just seemed like totally random and spontaneous reboots. But after I reconfigured XP to not autorestart on crashes, now I'm getting BSODs. IRQL_NOT_LESS_THAN_OR_EQUAL
*** STOP: 0x0000000A (0x00000188, 0x000000FF, 0x00000000, 0x804E35E9)Beginning dump of physical memory Physical memory dump complete.
This seems to happen at 2 times.
1) Completely random, with no obvious ties to any activity.
2) When a USB device is disconnected. Windows acknowledges the removal with a bong, but then BSOD crashes seconds later.
Both are extremely intermittent and it may be a week or more in between crashes. I can sit there and insert and remove USB devices (a Creative USB MP3 Player) until I'm blue in the face and never see a crash. This is a home built PC with an ASUS motherboard running XP Home. The system has been reliable for many years but just started this in the last several months. I'm current on all service packs, updates, and whatever else I've been able to find.
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Sep 29, 2007
Built my computer about 1 1/2 months ago, have been having various random reboots at times when I seem to be running a lot of stuff. Most notably crashes during memory intensive games. I sent for replacement ram, even though memtest gave me no errors after 7 passes. I had an Audigy 2 that was in one of the PCI slots, but I removed it and uninstalled all the drivers and apps. I also uninstalled my video drivers, deleted, and reinstalled to updated drivers. Some Errors picked from Event Viewer: (occured last night while playing World of Warcraft)
Error code 10000050, parameter1 e77b8000, parameter2 00000000, parameter3 bf9d59b4, parameter4 00000001.
---------------------------------------------
*Error code 10000050, parameter1 991b272e, parameter2 00000000, parameter3 80529a84, parameter4 00000000.
----------------------------------------------
*An error was detected on device DeviceHarddisk0D during a paging operation.
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Dec 25, 2006
I encountered a reboot loop due to backdoor.sdbot.ab or the viruses that come with it. I caqn't get into safe mode, I can't use the command prompt, can't use safe mode, I can't do anything basically. Everytime I boot up it goes to the windows 2000 screen then reboots to the beginning and keeps on doing it.
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Aug 10, 2009
I'm having trouble with my HP Desktop running Windows XP Home. A virus brought my computer down a couple of days ago. The virus had the effect of redirecting me to commercial sites off of Google searches. This effect only seemed to be an issue with IE: Firefox didn't seem to be affected by it at all. After lots of scrubbing with a combo of anti-virus applications I was able to clear out my pc's infection. However, since then I've been experiencing intermittent reboots. Typically happens when I'm doing something memory intensive. It happened twice, for instance, when I was attempting to back up my hard disk. It's also knocked my active desktop out a few different times. I ran a scan on minidump files using WinDbg. Initially scans said problem with unknown driver. After adding diagnostic capacity to registry file however (altering registry so a specific error would print) and reexamining some of the earlier scans, I got an outcome of memory corruption.
I tried to beat this by altering virtual memory: thought virus may have impacted virtual memory somehow. Changed virtual memory to XP control and this seemed to have benefits for performance but I got another reboot when I tried another hard disk backup. I realize minidump readings for memory corruption can indicate RAM or other failure, but this was not an issue at all until the virus came and went. I can't believe it's simply coincidence that I'm experiencing this now. I never had reboots like this before.
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Mar 17, 2005
I was running a virus scan using AVG free it nearly completed then crashed to a reboot, this has happened before, but upon restart it went through the usual "System has recovered from a serious problem would you like to send an error report" which I did, it transferred the report to Microsoft and instead of the windows oca (Online crash analysis) site I got a window on the screen showing the web address for oca saying that "The application was not found"
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Jan 26, 2008
This site is great. I was hit by a trojan last night which made its way through my avg anti virus. it was one of those virus busters trojans. i was able to get that bug off my pc but now when i boot up I get the windowssystem.32 egsvr32.exe in the box. i'm illiterate with dos. below is my log file.....
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Apr 25, 2007
I am running windows 2k pro and I just recently did an online renewal for Mcafee anti virus. After I finished the online renewal and the upgrade was downloaded I was prompted to restart my computer. I did. Now my computer is in a continuous reboot loop. There is a screen that flashes an error message " physical memory dump" during the continuous reboot. I no longer have my windows 2k pro disk to do a restore
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Aug 11, 2009
I'll try to remember, to the best of my ability, the sequence of events...Suffice it to say that I downloaded and tried to install something I shouldn't have. I Immediately tried to get out of the errors from AVG (free version) and stop the install. All seems good, then IE keeps opening to bogus ad sites. I realize I've got something. AVG and AdAware both fail in removing this Win32Trojan.tdss (I think AVG gave me this description). AVG tells me to reboot to remove it properly. Reboot throws me into "can't verify this installation of Windows". Boot in safe mode work, then I get the same error on reboot...even in safe mode.
I don't have the original Windows CD (separated from husband and software at the same time; cannot find any software now), but it's a Dell and it came with Windows XP Home (product key on box), but I installed XP Pro instead. Don't know what product key was used or how to get it.....
Error Code 0F00:0244
Error Code 0F00:1A44
Msg: Block 6442285....
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Apr 27, 2007
xp pro sp2 automatic updates enabled. My computer restarts automatically after shut down. This happens sometimes immediately, sometimes after a delay of up to 10 minutes. I tried using third party shut down programs, but that did not help. However if I let the computer go into hibernate, it shuts down and does not restart. I do not have Roxio installed, and in the settings for startup and recovery the automatic restart is disabled.
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Oct 29, 2006
I keep getting random crashes and I don't know how to go about diagnosing the problem. Every so often I get random STOP error messages, and from the articles on the Microsoft Support site it appears to be a driver problem, but I don't know which driver. These are the errors I got recently (in order)
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Jun 27, 2008
My computer seems to just hang up on me like it gets stuck in "idle" mode and doesn't let me have any keyboard/mouse control and I am forced to do a manual shut down and lose any data I may have been working on.
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Aug 13, 2009
I have searched around a bit to see if others have ran into this problem, but I have had no luck so far. When I start my computer, it pops up with the standard menu it uses when an OS error has caused a restart. I can't get it too load windows using safe mode, last known good configuration, or normal mode. I never even see the windows loading screen, it restarts immediately.
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Jul 20, 2005
I have the trojan horse virus. I'm running AVG Anti-Virus.
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Jul 31, 2010
Does any computer wiz out there know of an anti-virus site that will remove the rojan horse virus free? I know that all downloads are free,but once they find all the infected files,they won't remove them with out u paying for them
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Apr 4, 2010
There is little to no information on this little guy, but it looks like xcechinu.dll is a Virus, if this is legitimate or not, but I cant remove it with anything that i have at the moment
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Sep 20, 2008
My PC recently got a fairly nasty virus (W32-Sinowal-based Maximus! or something along those lines) so we had to get it wiped. A few days later, my computer was all messed up again. I can only boot up in Safe Mode, my sound doesn't work, and it is running slower than normal. I need to find out if I have another virus (although the guy who fixed it downloaded Norton Anti-Virus and it seemed fine for a few days) or if maybe my computer is just dying. It's about three years old and apparently it was outdated before we even bought it. Is there any way the virus could have affected the computer's hard drive or whatever (yeah, I don't quite know what I'm talking about) or have I maybe gotten another virus?
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Aug 14, 2008
I had a trojan Virus in the computer. I think that I got rid of it, but I am not sure could anyone that can read a log please tell me if there is anything else left in the computer. The computer now doesn't stay on-line it disconnects itself. I called the company that provides me with my internet service, and they said that I need a filter for the phone line. The person told me that, that will take care of the problem of the internet disconnecting. I think that it could be the virus I had in the computer. I wasn't able to get on-line for at least a week, I had gone and checked the disk for errors and finally the anti-virus program was able to find the virus's.
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Apr 27, 2010
My anti-virus software keeps on detecting some virus from different folders from the C:WINDOWS emp folder, yet all folders are empty. It detects trojans from those empty folders . All folders from the temp folder are empty. Can't I just delete it all?
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Apr 13, 2007
A few days back I noticed my Anti Virus was automatically disabled. It usually runs continously in the background but of late it was being disabled.I tried re installing but it was of no use. Now I find that a suspcious program 'Form1' is running when I use alt+tab.Could not find this on the task manager though When I try to run anti virus scans / Spybot / Ewido, my computer just freezes after starting the scan!I know somethings wrong but I dont know what
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May 16, 2005
I recently was infected with a computer virus. Norton AntiVirus 2003 initially caught the virus and it supposedly deleted it, so I was not concerned with the message details. However, almost immediately after receiving the message I realized the virus was not completely removed. A DOS window popped up two or three times and then Norton shutdown. I tried opening Norton again but it would not open. I then tried uninstalling and reinstalling but it would not reinstall. I tried the Windows Update site and the page shows no conent. Any ideas on how to identify the virus so I can take steps to remove it?
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