Spontaneous Reboot After Virus

Aug 10, 2009

I'm having trouble with my HP Desktop running Windows XP Home. A virus brought my computer down a couple of days ago. The virus had the effect of redirecting me to commercial sites off of Google searches. This effect only seemed to be an issue with IE: Firefox didn't seem to be affected by it at all. After lots of scrubbing with a combo of anti-virus applications I was able to clear out my pc's infection. However, since then I've been experiencing intermittent reboots. Typically happens when I'm doing something memory intensive. It happened twice, for instance, when I was attempting to back up my hard disk. It's also knocked my active desktop out a few different times. I ran a scan on minidump files using WinDbg. Initially scans said problem with unknown driver. After adding diagnostic capacity to registry file however (altering registry so a specific error would print) and reexamining some of the earlier scans, I got an outcome of memory corruption.

I tried to beat this by altering virtual memory: thought virus may have impacted virtual memory somehow. Changed virtual memory to XP control and this seemed to have benefits for performance but I got another reboot when I tried another hard disk backup. I realize minidump readings for memory corruption can indicate RAM or other failure, but this was not an issue at all until the virus came and went. I can't believe it's simply coincidence that I'm experiencing this now. I never had reboots like this before.

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Initially, it just seemed like totally random and spontaneous reboots. But after I reconfigured XP to not autorestart on crashes, now I'm getting BSODs. IRQL_NOT_LESS_THAN_OR_EQUAL
*** STOP: 0x0000000A (0x00000188, 0x000000FF, 0x00000000, 0x804E35E9)Beginning dump of physical memory Physical memory dump complete.
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2) When a USB device is disconnected. Windows acknowledges the removal with a bong, but then BSOD crashes seconds later.

Both are extremely intermittent and it may be a week or more in between crashes. I can sit there and insert and remove USB devices (a Creative USB MP3 Player) until I'm blue in the face and never see a crash. This is a home built PC with an ASUS motherboard running XP Home. The system has been reliable for many years but just started this in the last several months. I'm current on all service packs, updates, and whatever else I've been able to find.

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I don't have the original Windows CD (separated from husband and software at the same time; cannot find any software now), but it's a Dell and it came with Windows XP Home (product key on box), but I installed XP Pro instead. Don't know what product key was used or how to get it.....

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