Corrupt Keyboard Driver / How Do Reinstall?
Dec 3, 2008
I'm running XP Pro SP3 and have recently encountered a problem whereby both the mouse and the keyboard freeze the first time that the keyboard is used. (The system still seems to be running because it performs a normal shutdown when I hit the power button.) Googling suggested uninstalling the keyboard from device manager and then letting it reinstall; however, the add new hardware wizard fails saying that the device driver is corrupt or missing.How do I reinstall the keyboard drivers from the XP Pro CD? I've tried letting the hardware wizard search the cd drive, but it doesn't find anything.I think I had the same problem on my notebook, but I only solved it by reverting to an old Ghost image, because having to press Ctrl-Alt-Del to log on meant I couldn't even access the system with the mouse.
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Apr 8, 2010
I opened my computer this afternoon and the screen was full of malware saying my computer was infected and buy thier removal tool. I could not open any programs or even use the keyboard. I restarted in safe mode and did a system restore for 2 days ago and everything looks OK except the keyboard wont work. The lights come on but none of the keys will work. Some of the hot buttons work. I have uninstalled through the device manager and keyboard in control panel and restarted. There is a screen that says that computer has detected new hardware and so I want to install, I click yes reboot and it is still x'ed out in device manager and won't work. I did troubleshoot and get this."Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory.
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Jul 4, 2005
Is it impossible to do a clean reinstall of Win XP with a wireless keyboard and mouse?I can boot to BIOS and edit my BIOS with my wireless keyboard, but I can't when I boot to the Windows install disk.Is there a work-around, other than pulling out my old keyboard and mouse?
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Sep 1, 2010
Hello, I have a very screwed up Win XP computer and am trying to reinstall XP from the CD. I changed the boot order to boot from CD and everything goes fine, files load etc. It asks a few questions during the loading which I answer and all goes fine. Then after it loads the files it finally asks 'are you sure you want to proceed' but at that point everything USB fails including the keyboard, so I can't tell it Yes to proceed. There is no other port to plug in an input device other than the 6 usb ports. Is there a way to get around this?
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Dec 17, 2004
I had a bug that deleted the mouse and keyboard drivers when it executed. I restarted the computer but cannot use the mouse of keyboard at all. therefore cannot use the computer. i have tried using the 6 disk setup for xp sp1 but when i select 1 for the drive it stops. i also cannot boot from the xp cd. i can however access the cd-rom using a boot floppy. but i do not know the actual names of the drives i am trying to reinstall.
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Sep 1, 2010
I have a very screwed up Win XP computer and am trying to reinstall XP from the CD. I changed the boot order to boot from CD and everything goes fine, files load etc. It asks a few questions during the loading which I answer and all goes fine. Then after it loads the files it finally asks 'are you sure you want to proceed' but at that point everything USB fails including the keyboard, so I can't tell it Yes to proceed. There is no other port to plug in an input device other than the 6 usb ports. Is there a way to get around this?
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May 2, 2006
I'm having a keyboard problem that nobody can solve. Should I reinstall the driver? Windows says if I remove the driver it will automatically select one the next time I reboot. Has anyone done this? I'm afraid it will screw up like most Microsoft programs and I'll have a laptop with a dead keyboard.
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Apr 29, 2007
I bought a new keyboard, and to install it I had to uninstall the old drivers (it was wireless, so is the new one.) After doing that and rebooting, it no longer picks up any keyboards once its in windows. It picks it fine in bios (and I can choose which OS to load.. I have fedora on a seperate HD, not the one I boot off of). This is true for every keyboard! Wireless or not! So I'm stumped.Either windows removed some file when uninstalling the last wireless software, or I donno what else it could be.Any ways I can this fixed? I was thinking if I bypass the password into windows then I can reinstall the drivers. I think a normal XP cd would work?
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Dec 1, 2007
I learned here that it might be a keyboard issue, replaced it with one known to be good and it didn't work. After some more fumbling around looking for a solution, I unplugged the HDD and plugged in the other HDD I have on the system with a separate installation of Win XP Pro and got the exact same error, even though I know for a fact it was working the last time I had it plugged in and it has not been plugged in since then.
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May 22, 2008
I have very minimal knowledge of computers, so please bear with me. I'd appreciate any help or advice. I'm not really sure what is relevant and what is not, so I may be including information that is completely useless. Until this weekend, I had xp home on my home computer. I use a program at work that I need to be able to use at home. I was using it without any problems until about 2 months ago, when the program did an upgrade. Since then, I have not been able to run this program at home. I have spent numerous hours in an open meeting with them, trying to fix the problem, and it seems to have baffled a lot of their tech support people. Finally, one of the tech support people noticed that I had xp home as my OS, and then told me that the program did not support xp home, only xp professional, so she couldn't help me any more, and said she suspected that was the problem.
I didn't think this was really the problem, but given that they would not help me any further, I purchased an upgrade to windows xp pro this weekend and installed it without any difficulty. Not surprisingly, the program from work still doesn't work. I spent another several hours earlier this week in an open meeting with the tech support people. The head guy told me that he thinks that there is a problem with my registry, and that is why the program is not working. I am not quite sure how he came to that conclusion, but it seems to be related to the fact that this weekend, after I installed xp pro, that one of my automatic updates (for windows installer 3.1 ) did not install with the error message 0x80070005. I have never had a problem with other updates not installing before, at least not that I'm aware of. Apparently, this update is crucial to running the program from work - or just updates in general are crucial?
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Jun 3, 2008
When I started up my computer yesterday it said I had a missing or corrupt file and I needed to reinstall windows. So I put my disk in and it said loading files then it said setup is starting windows and then it said loading files. It kept doing this over and over and over. So I took the CD out and tried starting the computer. I got a disk read error. This is where I am now.
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May 27, 2005
my dvd-rom driver is corrupt or missing (error code 39) apparently!ive tried system restore but it cant be restored and ive tryed troubleshooting but this didnt work, ive tryed uninstalling the device but now it cant be reinstalled so what can i do? i keep going round in circles.
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Nov 11, 2006
Minutes ago I attempted to copy my HDD to another HDD. And I got this message: "Could not copy the file NxFsMon." It IS an XP system driver.Now, I don't know for a fact that this file is corrupt. But let's assume that it is. In which case deleting it and replacing it would, one would think, be a logical approach to the problem. (I fear such an assumption does not always apply in dealing with computers.). Assuming, of course, the file is on the CD. But it's in System32, so would that not be a fair assumption?If the file is corrupt, then there's an XP Repair install or a clean install option. But tell me, could not a copy of the file be taken from the XP CD and used to replace the same file on the HDD. It would seem a quick and much easier solutionthan a repair or clean install.
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Aug 3, 2005
I got the following error:Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)Click Troubleshoot to start the troubleshooter for this device.What I did was I just deleted some part of the registry related to the USB (HKLM Enum and Services parts) and didn't do some backup (Yeah I know.)thinking that maybe the controller will be installed automatically upon hardware change scan. Anybody can tell me how to fix this without reinstalling WinXP? Right-clicking to update driver in Device Manager doesn't work.
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Jan 27, 2009
I was doing a bootable with 6 floppys with xp pro and a error came up corrupted atapi driver I can go on any farther, I was at the 4th floppy.What do I do
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Aug 22, 2005
I just boot up my computer and a black screen (which i've seen before and has only led to re-install XP) came up saying the following file is missing or corrupt: /system/ntfs32(I don't recall the exact file name - next time I will write it down). But i'm sure many have experience with this.Now somehow I was still able to enter Windows after reboot and F8 (never happened before - i've always had to re-install). What can I do NOW to prevent this next time from happening and perhaps (almost certain actually) having to re-install Windows XP? Can I get that file from somwhere? Am I missing a service Pack? I have SP2 for Windows XP Professional version 2002. (I double checked My Computer>Properties).
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Jul 13, 2009
After reinstalling windows xp sp2. I have everything back except for my sound, after getting the drivers and utilites cd from dell, and getting the files for my sound card. I try to install it. halfway through it says. Installation failed, unkown error.
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Nov 29, 2008
I uninstalled my ACPI windows driver! How can I reinstall it?
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Jan 5, 2006
Since installing Windows XP SP2 (upgrade from SP1) I noticed that Standby does not function. When I manually go to Standby, or if my laptop tries to go into Standby as per the power management settings I have set, I get the following message: "Standby has been prevented by the Standard 101/102-Key or Microsoft Natural PS/2 Keyboard device driver. You may need to install an updated driver."
Any ideas on what I can try. I have tried uninstalling the keyboard in safe mode and rebooting to reinstall the keyboard drivers. I have also checked my BIOS settings, and tried resetting the power management settings. I have even updated my ATI video adapter drivers. I noticed the problem shortly after installing SP2. There are no updated drivers available from Gateway for the keyboard.
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Jun 2, 2010
i have no idea what im doing, but my son has deleted my sound device some time ago and i want to install it for free.
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Jan 3, 2008
I'm reinstalling my XP Pro OS and I need a file for Extreme Graphics Controller Windows 2000/XP installation disk. The message states I need this file 'ialmnt5.sys'. I have searched google, been on intel, I can't find it. Anyone out there know where to get it? I was going to burn it on cd and put in drive to continue my install. I'm stopped right now for the fileDo I HAVE to have this? Last time I said no, cancel, it completely stopped my install.
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Jan 30, 2005
Deleted sound card from the add and delete software. now, whenever i try to listen to music or watch a dvd on my computer, the sound doesn't work. it says cannot play back the audio stream: no audio hardware is available, or the hardware is not responding. I had listened to music on my computer before, but now i cant. is there any way i can recover or get new hardware for my memory card? i have windows xp home edition.
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Oct 12, 2008
I have a usb external enclosure which holds a 120 gig hard drive that I use for storage. I shut it off when I am done to save power, and just the other day I notice a file on it that is quite large isn't allowing me to open it any longer. It keeps saying that the 'file or folder is corrupt and unreadable'...Weird. I was just looking at the folder yesterday. Is there absolutely anything I can do to get that data back?? All the other files on that hard drive are fine. Why did it target out that file?
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Jan 30, 2005
I have a friends PC, a gateway P4 2.6, winxp home. The mouse and keyboard up and died. He had a kvm switch, the electronic kind when it stopped functioning. I have tried usb, ps2 everything. The keyboard works on bootup, so I can get into bios etc... but when it gets to the windows screen, nothing. No mouse or keyboard. Safe mode is the same thing. Dont want to format and reinstall windows. On that note, I did try a repair, when it asks for admin password it wont accept it. Says invalid admin password.. The password IS windows admin password though. With no mouse even in safemode, and windows not accepting my admin password during repair,
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May 10, 2008
I just finished assembling my new build. It boots and I can get to the BIOS. I even have it booting from the DVD drive so I can load Win XP.However, when I get to the Windows Setup and it asks me if I want to setup windows(press enter), Repair(some other key), quit(F3) my keyboard won't work. I hit "Enter" because I want to install XP and nothing happens. It is not responding to my keyboard strokes.
This is strange because the keyboard works in the BIOS.
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Mar 3, 2005
My friends keyboard is not working. When she turns the computer on no lights come up on the keyboard. Have tried another keyboard and still the same. Unable to get into the computer to check bios etc as there is a password on the account.
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Dec 8, 2007
I reinstall Windows XP Home because My computer was messed up. It deleted all my files.. so on my desktop screen I don't have any Program Files Icons. BUT it still save my Files. I have my orginial files in my Documents folders and In my Program Files It has all the Programs and files that go with that program? How do I zap everything back on my desktop screen so I don't have to go Download each files as new again??? And I how do i get my Internet Favorite Links and my Notepad with my saved information in it? Yes I did try the "Start" and then program files and none of the programs are there.. BUT yet it is in my Program Hard drive C: Program files. with the Program and all it's content?
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Oct 26, 2007
I have a Gateway 7422GX which as a Mobility Radeon 9550. I repaired windows using the cd because I restarted my computer and it was either going to take 7min+ to boot, or just wasn't going to. I got stuck at the windows splash screen. I'm using windows professional. Whenever I try to install any of the drivers, I get the same error message: Setup did not find a driver compatible with your current hardware or operating system. Setup will now exit.
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Jul 23, 2005
My Help and Support stopped working about the same time I installed the free utility GhostScript / Gsview so that I could view postscript files. I tried posting a question on another usenet newsgroup, but the answer of: click on install on the C:windowsinfpchealth.inf file - resulted in a search for the file dataspec.xml in the C:windowsinfi386 directory - Unfortunately, such directory does not exist on my C: drive. Furthermore, the "K:I386" directory of my Original Win XP Home CD does not contain any file named "dataspec.xm_ or .xml".And beyond that, I ordered a new Win XP SP2 CD, which just now arrived by mail - and there is no "K:I386" directory on that CD, nor does the CD apparently contain any file called "dataspec" (including dataspec.*).Another effort toward resolution occurred via another usenet post I read, which suggested opening the XP command line feature and executing a system status command, that displayed enabled services - I used that method, and switched the Help and Support service off and then on again. Such action did not in-fact enable the Help feature (including, of course restart), despite the indication that the Help and Support service was enabled. I am, and have been, running a purchased-CD version of Win XP Home, with a downloaded SP2 revision (I have not installed the new Win XP SP2 CD). Basically, I want to find out the means and methods for enabling my Win XP SP2 Help and Support feature, that apparently has been disabled or otherwise rendered inoperative.Is a reinstall of Win XP possible and the best choice? What are the other options?
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Jan 22, 2008
Because of massive system porblems I have had t reinstall XP Pr with SP2. Before reinstalling XP I formmated the hard drives t give me a blank canvas to work. The reinstall worked fine but I cannot reinstall my Virgin Media Bradband service. Before the reinstall the bradband service was wrking fine..When I originall took out the bradband service it was through NTL. My cable modem states 'NTL' and the broadband disk has NTL' on it and I registered it tthough NTL. Now Virgin Media has bought up NTl annd I don't know if there is a compatibility prblem. Des somebdy else know?
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Apr 5, 2005
I've been having some internet connectivity problems lately, and I believe it's due to some nasty spyware. I've already gone through all the steps to correct this (checking my DSL speed, anti-spyware scans, anti-virus scans, doing it all in safe mode, even reset my winsock.dll, etc.) but I'm still having problems with slow browsers. So now I think I'm faced with reinstalling Windows XP. My question is, should I do a format & reinstall, or is it better to reinstall Windows over my existing version? I have a Compaq Presario, and it comes with a Recovery CD.
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