Keyboard Wont Reinstall
Apr 8, 2010
I opened my computer this afternoon and the screen was full of malware saying my computer was infected and buy thier removal tool. I could not open any programs or even use the keyboard. I restarted in safe mode and did a system restore for 2 days ago and everything looks OK except the keyboard wont work. The lights come on but none of the keys will work. Some of the hot buttons work. I have uninstalled through the device manager and keyboard in control panel and restarted. There is a screen that says that computer has detected new hardware and so I want to install, I click yes reboot and it is still x'ed out in device manager and won't work. I did troubleshoot and get this."Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory.
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Jul 4, 2005
Is it impossible to do a clean reinstall of Win XP with a wireless keyboard and mouse?I can boot to BIOS and edit my BIOS with my wireless keyboard, but I can't when I boot to the Windows install disk.Is there a work-around, other than pulling out my old keyboard and mouse?
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Sep 1, 2010
Hello, I have a very screwed up Win XP computer and am trying to reinstall XP from the CD. I changed the boot order to boot from CD and everything goes fine, files load etc. It asks a few questions during the loading which I answer and all goes fine. Then after it loads the files it finally asks 'are you sure you want to proceed' but at that point everything USB fails including the keyboard, so I can't tell it Yes to proceed. There is no other port to plug in an input device other than the 6 usb ports. Is there a way to get around this?
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Dec 3, 2008
I'm running XP Pro SP3 and have recently encountered a problem whereby both the mouse and the keyboard freeze the first time that the keyboard is used. (The system still seems to be running because it performs a normal shutdown when I hit the power button.) Googling suggested uninstalling the keyboard from device manager and then letting it reinstall; however, the add new hardware wizard fails saying that the device driver is corrupt or missing.How do I reinstall the keyboard drivers from the XP Pro CD? I've tried letting the hardware wizard search the cd drive, but it doesn't find anything.I think I had the same problem on my notebook, but I only solved it by reverting to an old Ghost image, because having to press Ctrl-Alt-Del to log on meant I couldn't even access the system with the mouse.
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Sep 1, 2010
I have a very screwed up Win XP computer and am trying to reinstall XP from the CD. I changed the boot order to boot from CD and everything goes fine, files load etc. It asks a few questions during the loading which I answer and all goes fine. Then after it loads the files it finally asks 'are you sure you want to proceed' but at that point everything USB fails including the keyboard, so I can't tell it Yes to proceed. There is no other port to plug in an input device other than the 6 usb ports. Is there a way to get around this?
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Jan 30, 2005
I have a friends PC, a gateway P4 2.6, winxp home. The mouse and keyboard up and died. He had a kvm switch, the electronic kind when it stopped functioning. I have tried usb, ps2 everything. The keyboard works on bootup, so I can get into bios etc... but when it gets to the windows screen, nothing. No mouse or keyboard. Safe mode is the same thing. Dont want to format and reinstall windows. On that note, I did try a repair, when it asks for admin password it wont accept it. Says invalid admin password.. The password IS windows admin password though. With no mouse even in safemode, and windows not accepting my admin password during repair,
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May 10, 2008
I just finished assembling my new build. It boots and I can get to the BIOS. I even have it booting from the DVD drive so I can load Win XP.However, when I get to the Windows Setup and it asks me if I want to setup windows(press enter), Repair(some other key), quit(F3) my keyboard won't work. I hit "Enter" because I want to install XP and nothing happens. It is not responding to my keyboard strokes.
This is strange because the keyboard works in the BIOS.
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Mar 3, 2005
My friends keyboard is not working. When she turns the computer on no lights come up on the keyboard. Have tried another keyboard and still the same. Unable to get into the computer to check bios etc as there is a password on the account.
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Dec 8, 2007
I reinstall Windows XP Home because My computer was messed up. It deleted all my files.. so on my desktop screen I don't have any Program Files Icons. BUT it still save my Files. I have my orginial files in my Documents folders and In my Program Files It has all the Programs and files that go with that program? How do I zap everything back on my desktop screen so I don't have to go Download each files as new again??? And I how do i get my Internet Favorite Links and my Notepad with my saved information in it? Yes I did try the "Start" and then program files and none of the programs are there.. BUT yet it is in my Program Hard drive C: Program files. with the Program and all it's content?
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Jul 23, 2005
My Help and Support stopped working about the same time I installed the free utility GhostScript / Gsview so that I could view postscript files. I tried posting a question on another usenet newsgroup, but the answer of: click on install on the C:windowsinfpchealth.inf file - resulted in a search for the file dataspec.xml in the C:windowsinfi386 directory - Unfortunately, such directory does not exist on my C: drive. Furthermore, the "K:I386" directory of my Original Win XP Home CD does not contain any file named "dataspec.xm_ or .xml".And beyond that, I ordered a new Win XP SP2 CD, which just now arrived by mail - and there is no "K:I386" directory on that CD, nor does the CD apparently contain any file called "dataspec" (including dataspec.*).Another effort toward resolution occurred via another usenet post I read, which suggested opening the XP command line feature and executing a system status command, that displayed enabled services - I used that method, and switched the Help and Support service off and then on again. Such action did not in-fact enable the Help feature (including, of course restart), despite the indication that the Help and Support service was enabled. I am, and have been, running a purchased-CD version of Win XP Home, with a downloaded SP2 revision (I have not installed the new Win XP SP2 CD). Basically, I want to find out the means and methods for enabling my Win XP SP2 Help and Support feature, that apparently has been disabled or otherwise rendered inoperative.Is a reinstall of Win XP possible and the best choice? What are the other options?
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Jan 22, 2008
Because of massive system porblems I have had t reinstall XP Pr with SP2. Before reinstalling XP I formmated the hard drives t give me a blank canvas to work. The reinstall worked fine but I cannot reinstall my Virgin Media Bradband service. Before the reinstall the bradband service was wrking fine..When I originall took out the bradband service it was through NTL. My cable modem states 'NTL' and the broadband disk has NTL' on it and I registered it tthough NTL. Now Virgin Media has bought up NTl annd I don't know if there is a compatibility prblem. Des somebdy else know?
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Apr 5, 2005
I've been having some internet connectivity problems lately, and I believe it's due to some nasty spyware. I've already gone through all the steps to correct this (checking my DSL speed, anti-spyware scans, anti-virus scans, doing it all in safe mode, even reset my winsock.dll, etc.) but I'm still having problems with slow browsers. So now I think I'm faced with reinstalling Windows XP. My question is, should I do a format & reinstall, or is it better to reinstall Windows over my existing version? I have a Compaq Presario, and it comes with a Recovery CD.
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Aug 3, 2005
Just got a new Dell laptop without a PS2 port. I have an external PS keyboard that I want to use with it. I am using a PS2 to USB adapeter extension to plug it into the bus. The device manager will not acknowledge the external hardward via the USB plug.
The keyboard is made by Inland. The CD rom that came with it for the driver has been installed but it does not work because of the USB port issue.
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Aug 15, 2008
I have done a format and complete new installation of Windows Xp. Upon rebooting, the computer shows me the option on screen (F1)of going into BIOS setup.then shows me a blank screen with the message-Windows could not start because the following file is missing or corrupt.I removed that hard drive and tried another working hard drive with WinXp and same message came up. Problem the computer does not respond to my (PS2)keyboard input so that I can at least go into the bios setting. Bought a new Logitech USB keyboard but that too did'nt resolve the problem. Is there a way to update this bios as I noted a new update. Computer is a Compaq presario 1920nx.
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Dec 12, 2006
I'm a fairly experienced Window user and I'm about to pull my hair out trying to figure out these two issues I'm having as of late with my system. Both of these seem to have started on thier own and I can find no traces of spyware or virus. The first issue is my computer will seem to lag at random times for around 10 seconds where it will not acknowledge input from the keyboard, it will take input from the mouse and or joystick but not the keyboard. After the 10 seconds has passed all the keys I've pressed will go in all at once.some reason when I play an AVI file now the foreground sounds (voices mostly) is completely drowned out but I can hear the background music just fine. I don't have any fancy surround soundcard in this system only the onboard sound card and its plugged into a simple set of desktop speakers.
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Jun 10, 2010
This started when we switched USB keyboards. We were using a Chester Creek USB keyboard without any problems.We bought a new Chester Creek keyboard and plugged it in, The found new hardware wizard opened and looked for a driver but was unable to find one.So we plugged the old keyboard back in and the same thing happened. So now both keyboard don't work in the USB slots.They both work fine using an USB to PS/2 Adapter.Also our USB Hub is now not installing eitherThe same thing happens, found new hardware wizard opens, but is unable to find a driver.Everything else works in the USB slots, Flash drives, headphones, Hard drives Only the USB keyboards and USB Hubs are not working.
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Aug 22, 2007
I have a Dell Dimension 5150 which has no PS/2 inputs for Keyboard or Mouse only USB ports.I recently did something I regret now. I was installing a USB TV Tuner which told me I need to install a up to date USB 2.0 Driver which was on the Install CD. I did this, but now my Keyboard and Mouse do Not work when Windows XP starts.The Keyboard works in BIOS with all lights showing on the Keyboard, but as soon as Windows XP starts to load then the lights go off and nothing works.There are no settings that I can see in BIOS that works and I do not have a backup of my Hard Drive.
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Apr 6, 2010
one of which is my key board is not wrking and im havin to use the frustrating on screen key board. im getting tjis error code Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)i relly need help fixingb this please please helpme ive tried restarting, uninstallig and reinstalling the keyboard: all of which i was toldv to do by the troubleshooter, whih is completly useless. so pleas help me fix this fst.
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Oct 6, 2009
My friend is getting the above message when trying to boot up he has xp home. I cannot get into the bios or safe mode. There are 2 options press f1 to continue or del for setup neither works because the keyboard does not work. I have tried a keyboard that I know works and get the same message. His dvd rw drive is also not working but that is nothing to do with this problem its never worked for a while even before this problem. It is computer made by tiny which went out of business, he has a reload disc but with the drive not working cant use it. Unless I can get hold of my sons usb external rw drive which I will try to do tomorrow. I dont know if it will work though as the computer is not going very far into the post. I have to put the reload disc in whilst attempting to boot up. I am thinking this could be a hardware problem,He had problems with his ps/2 ports a while back so his keyboard is connected by a usb to ps/2 adapter.
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Jul 16, 2005
I own a TravelMate 371TCi for about a couple years and until now I was very happy with it. Since past week, I`ve been having some problems regarding the keyboard. I`m not sure if it is a mechanical problem or something like a trojan/virus/worm/etc.. The problem is that eventually the keyboard freezes, sometimes all of its keys, sometimes just a few ones like J or U or H, for instance. I`ve tried to mess around by searching with Spybot, Norton, manually and so, without sucess. I was wondering if any of you heard of something like that or know something that can help me finding out what is wrong. What seens more plausible, a mechanical or some other kind of problem? I usually carry it around in my case, without much protection.
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Jun 19, 2005
I have a INSPIRON 5150 LAPTOP. Certain key are not working. Is there somthing that I can do to fix this problem?
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Jul 17, 2006
I am experiencing a problem with the XP hibernation. The PC is resuming from hibernation with mouse and keyboard activity instead with the power baton. Almost like a standby mode.
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May 2, 2006
I'm having a keyboard problem that nobody can solve. Should I reinstall the driver? Windows says if I remove the driver it will automatically select one the next time I reboot. Has anyone done this? I'm afraid it will screw up like most Microsoft programs and I'll have a laptop with a dead keyboard.
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Apr 29, 2007
I bought a new keyboard, and to install it I had to uninstall the old drivers (it was wireless, so is the new one.) After doing that and rebooting, it no longer picks up any keyboards once its in windows. It picks it fine in bios (and I can choose which OS to load.. I have fedora on a seperate HD, not the one I boot off of). This is true for every keyboard! Wireless or not! So I'm stumped.Either windows removed some file when uninstalling the last wireless software, or I donno what else it could be.Any ways I can this fixed? I was thinking if I bypass the password into windows then I can reinstall the drivers. I think a normal XP cd would work?
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Feb 8, 2009
My mouse cursor is frozen in the middle of the deskstop, Cannot use keyboard to getinto system.Also when booting up system freezes and takes 3-4 minutes to load. Tried in safe mode and the same thing happens.Don't know what to do at this point...just want to get into computer
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May 8, 2010
I installed XP on my new Acer Aspire Revo 3600 (Managed to finally get HDMI sound working okay, etc, etc, but that's another story.It came pre-installed with a Linux distribution, which didn't even get past the boot screen, and up until recently the wireless keyboard supplied was working fine (plug and play I'm assuming).Then starting yesterday whenever I pressed any given key on the keyboard, it would come up with another character (not the one I pressed). Note that some keys are still mapped correctly, but for example the "I" key will come up as if I pressed "7", and "P" will end up with "9", etc. It's as if it thinks the right had side of my alphabetical QWERTY keys are the number pad.Note that this same issue also first happened in the Linpus Linux command prompt when I first received my Revo, but that didn't matter because I put XP on since.
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Apr 26, 2010
About 5 hours ago my pc crashed, since rebooting my usb keyboard no longer works when it reaches windows login. I'm completely lost with this and it's infuriating me.
- I'm running windows xp
- Never had this issue before with keyboard, it's always worked until 5 hours ago
- There is no fault with the keyboard, I've tried in on 2 other systems and it works fine
- There's no problems with the USB ports all other usb devices work and work on all the ports.
- The mouse as well as all other usb devices work fine
- I've uninstalled the keyboard several times and reinstalled with no luck
The keyboard is a generic dell one using a dell system.
- The device manager doesn't report any issues. The keyboard is listed as installed and working properly.
- The keyboard does work in BIOS just not in windows
The only way i can get into windows is to use remote desktop from another pc so i can use another systems keyboard to control this pc which is what im doing now.Having endlessly searched for a solution, nothing has worked. There was a registry fix but it hasn't worked. One thing I thought may have caused it was before I had made a registry change to IRPStackSize to try to resolve a network issue. I reverted this change back and still no response from keyboard.
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Sep 27, 2005
For some reason CTRL + ALT + DEL doesn't do anything on my computer. i don't even know the proper term for what it does do, but i would appreciate any explanation alternative.
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Oct 2, 2006
Instructed to avoid using IE, so browsing with Netscape 8.x instead - was exploring my nephew's MySpace site. She said that the monitor began flashing intermittantly (go black for half a second at a time, then come back on). Because she insists on running scripts, I instantly suspected some malware and ran some scans that came up clean (Symantec AV and Windows Defender antispyware). After a reboot, the problem was still there but a bit worse. I tried restoring to progressively older restore points, but that didn't work either. I found, in fact, that after the reboot, my keyboard did not work. In Safe mode, I get no monitor blinking, but the keyboard still won't work.
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Sep 2, 2005
it possible to trace the keys of the keyboard or trace the screens. I have to show the steps for some installation . The only way I know is to se Print screen button and paste that on the Word document, but that is time consuming. I am wondering if this is possible somehow with some kind of trace on ?
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Nov 14, 2006
I own a Dell Dimension 8400 system. I recently tried to download the Intel Chipset Software Installation Utility for the chipset from the Dell support website. As the installation of the software was completing, the computer froze and I turned it off. Now, when I reboot, the mouse and the keyboard aren't recognized after Windows XP loads. The mouse and keyboard do work before Windows XP loads.
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