Control Panel Has Vanished From Start Menu And System Access Restricted

Sep 10, 2007

I've seen similar recent threads opened detailing similar problems you've looked into. My control panel icon has vanished from my start menu, the link to it in My Computer has gone too and when I try to access it via the Run function using control.exe I am greeted with the message of "This operation has been canceled due to restrictions in effect on this computer, please contact your administrator".I'm sure this is a malware problem I've picked up off the web but I've got no idea of how to fix the problem. Your help would be very gratefully received.

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Control Panel Missing From Start Menu

Nov 19, 2007

I've gone through and removed hundreds of viruses and cleaned it up pretty well. However, I can't access the CONTROL PANEL because it is missing from the START menu. I checked the start button properties, and it isn't listed in the customize/advanced menu. It's just not there. I'm fairly certain that I've gotten all the virus and spyware activity off the computer. I've now scanned it with 3 separate programs. I've tried booting into Safe Mode and Also logging on as Administrator (in safe mode), but it won't re-appear. I've even done the cmd: mmc / add/remove snap-in / add "groups" (as directed by another website) but "groups" isn't even listed. Come to think of it, it's not listed in this computer either (xp home).

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Logfile of HijackThis v1.99.1
Scan saved at 15:44:21, on 11/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

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C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32Ati2evxx.exe............

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