Computer Does Not Shut Down Properly - Change Settings?

May 24, 2005

My friend's computer used to shut down completely when she pressed Start/Shut down, and she was using Windows 98. Now she is using Windows XP Home Ed., a message comes up: "It is now safe to turn off your computer" How can we get rid of that message so that the computer will shut down completely again by itself like it used to?

Is there a setting that we can change somewhere please?She would like to be able to use Start/Shut Down and the computer would shut completely down without any furhter steps.

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PS- I did have an idea why the spyware/adware/AV programs won't update, since recently my Sygate Personal Firewall seemed to forget which programs were 'allowed' or 'blocked', and I haven't run any of these programs since then. Now that I cannot access SPF to tell it to allow these programs that could be the reason they won't update. I am still at a loss as to why SPF/AVG do not load up on startup as they used to however.

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