Unable To Go To Desktop - Refresh Or Reset Windows 8 Laptop
Jun 16, 2014
I cant boot to my windows 8. As I open my laptop it says "preparing automatic repair" >> daignosing your pc >>> attempting repairs>>> then it was stuck and cant proceed to desktop.
i tried to open advance setting by pressing "F8" then advance settings option appears. and i tried to a troubleshoot then chose>>
REFRESH YOU PC --- "theres a problem refreshing your pc"
RESET YOUR PC ---- "theres a problem reseting you pc"
AUTO REPAIR ---- cannot repair
Right now i want to reformat my ASUS laptop with pre installed windows 8 but i dont know what to..
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Mar 12, 2014
Due to malware issue (snap.do) i want to refresh or reset my windows 8 (updated to 8.1). but on restart it gives the following error
The application or operating system couldn't be loaded because a required file is missing or contains error.
File:Windowssystem32winload.efi
Error code: 0xc000000f
I dont have any recovery media (disc or recovery drive).
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Jun 21, 2014
Have decided to take the plunge to reset my computer (because Windows Store would not open). Booted from the installation disk but cannot Reset or Refresh, I get "The drive where Windows is installed is locked. Unlock the drive and try again."
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Jun 7, 2014
My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD Here pics
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Aug 4, 2013
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
-Select "Advanced options" and then select "Command Prompt".
-If prompted, enter in the password for the user name.
-At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config.
-Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
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Mar 19, 2013
I've had a lot of trouble with my samsung laptop. The HDD has been replaced but I now cannot do a refresh or reset. I get the message"Some files are missing. Your Windows installation or recovery media will provide these files". The laptop came with Windows 8 installed so I do not have the installation discs. I can do a factory restore by pressing f4 on start up successfully but still shows the above message trying to refresh. What caused this and what can I do about it?
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Jan 28, 2013
"Microsoft has introduced two interesting and very useful features in Windows 8. Refresh PC and Reset PC are the two new features that fix all Windows issues by refreshing settings or resetting everything. These features allow you set your Windows 8 settings to their defaults, or reset Windows 8 to factory settings (original settings) by deleting data and installed apps.
Though most of us have the Windows 8 installation media, it’s always a good idea to make necessary changes to the default settings so that you can Reset Windows 8 without inserting the installation or recovery media."
How To Reset Or Refresh Windows 8 Without DVD ...
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Dec 1, 2013
I need to perform a System Refresh against once of my computers. However, when I try to launch the System Refresh option, it claims Windows is missing some files to do so and to insert a Windows installation media or recovery media to claim those files.
Here's the trip-up: I created recovery media on another Windows 8.1 computer and that STILL didn't work (said something about the media not being valid, despite being generated in the same OS). How do I get this to work?
I did do my homework on this issue and apparently having done the Windows 8.1 upgrade through the Windows Store strips out its ability to do a Refresh/Reset unless an ISO is present (of which you don't have one of course because of how you did the upgrade; chicken and egg problem right there). Two of my computers were done as Windows Store upgrades but my Ultrabook was not (for that I did a complicated jig that allowed me to keep all my installed Windows 8.1 Preview software while still moving to the Windows 8.1 final build). However it doesn't seem to matter as even the Ultrabook, despite its unique upgrade path, still fails to start a Refresh (should I want to do one there) so the problem is all over my Windows 8.1 machines.
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Oct 7, 2012
Refresh PC and Reset PC not in Windows Server 2012 ????
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Aug 22, 2014
I installed Windows 8 Through my windows DVD and now want to make it so I don't need the Windows Installation Disk or any USB Recovery key. Is there any way to make a refresh AND reset partition and image.
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Jul 4, 2014
Just recently I was using my computer when an error appeared saying I had a drive error that needed to be fixed. I clicked the error in the system tray and then the computer restarted in order to fix the drive error. Well, I went into an "automatic repair" but then it froze on the "select your keyboard layout" screen. I then tried the "refresh your PC" option, but it wouldn't work saying that the hard drive was locked. I then tried to restore the PC to a restore point but it wouldn't let me do that either. As a last ditch resort I tried to use the "reset your PC" option which I gather is just a guided reformatting of the hard drive but it wouldn't let me do that either, saying that the required partition wasn't there. I took it into a PC repair place and they said the hard drive needs to be wiped, that the registry is corrupted or something along those lines. When booting from the windows 8 CD I tried to go into the installation menu and it won't even accept the product key on my package.
All I can really access is the command prompt. I guess I just need to reformat the hard drive and perform a clean install of windows. How to do this reformatting? I've never done it before and don't want to screw it up. I'm not worried about saving data on the computer, nothing really important on the drive that isn't already backed up on my laptop.
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Jun 24, 2014
I have an infected laptop. It has Windows 8 installed.
The problem I'm having is that NO programs will execute, I cannot load "Change PC Settings" so I can't refresh, reset or restore Windows. I have tried the method of holding down SHIFT and restart but to no avail.
I can't load programs from usb/cd before boot but I can in legacy mode and not uefi (not sure what difference that makes).
I have successfully scanned with Kaspersky Rescue Disk 10 in legacy mode but it found nothing? I've also manage to scan again using legacy mode with Malwarebytes but nothing.
I also cant load up the Control Panel, it loads but no icons are showing. Command prompt I can load but not in Administrator.
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Sep 1, 2013
I did a PC Refresh and Reset and it's stuck at 1%
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Feb 12, 2013
New Windows 8 Pro with WMC install to a new Intel SSD on an old Dell Inspiron 530. I got everything activated and working fine, and then I swapped the SSD for the old HDD to finish getting all my data. But when I swapped the SSD back in, I can no longer get Windows 8 to boot--it goes into automatic repair, but none of the options are available to me. Refresh won't work, reset won't work, I can't even get system restore to work (it shows me two restore points available, but it won't let me select them.)
This was a clean install, so it has the 350MB recovery partition. I believe the RAID is set properly (I have no straight up AHCI option in BIOS, but I installed Windows 8 under RAID [it shows "AHCI Bios enabled!" during POST], and remembered to change to IDE mode to boot the HDD, and back to RAID before trying to boot the SSD).
I've always been able to troubleshoot these sorts of problems under XP or 7, but I'm just not familiar with these Windows 8 processes (or SSDs/AHCI/RAID stuff) yet. I've got all the linux tools, Hirens, etc. available, and can verify that the files on the SSD appear to be fine. I could reinstall if necessary, but really don't want to have to deal with the upgrade and re-activating--and even if I do have to reinstall.
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Sep 14, 2013
Using the sfc command, I found some corrupted windows files but it was unable to repair them... Is there any way I can repair the files without having to reset or refresh my computer and lose everything I installed?
I found something called DISM, but when I used it, it said unable to find source files or something... I found my recover partitions, but they don't have drive letters. Anything I can do?
I have a Toshiba Qosmio X870-BT3G23 laptop
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Sep 15, 2014
My desktop is completely blank after doing a refresh on windows 8.1 keeping my files and settings.
I have rebuilt the icon cache and run sfc /scannow
There is no restore point because the system is refreshed.
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Apr 8, 2014
My Toshiba Satellite Laptop has Windows 8. For some reason windows 8 wont load. It gets to the screen where you select which username you want. But from there its non responsive, I cant get into Windows, I cant restart to load it up in safe mode.
I got a Windows 8 disk which I had to change the bios to load it up. The cd loads but it says the automatic repair wont repair the laptop. I try to refresh windows 8 but I get a message saying the drive where windows is installed is locked. unlock the drive and try again. It also wont let me use system restore.
I try to use the reset pc option but I get a message saying unable to reset your pc, a required drive partition is missing.
At the start it gives me the option to install windows 8, I don't know whether to just do that? Is it ok to do with windows 8 already installed?
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Apr 13, 2014
I recently purchased an Asus X551 laptop with Windows 8 but straight the way uninstalled Windows 8 and installed Ubuntu (after creating a Windows 8 recovery drive just in case). I have since decided that I want Windows 8 back as I have found that I cannot use a lot of software on Linux. The laptop did not come with any form of recovery disk or installation disk, the only reminent of Windows 8 I have is the recovery USB that I created from within the OS.
When I plug in the USB and boot from it it brings up the recovery menu with options to reset the PC but when I click it it says something like - "Unable to reset PC. A required partition is missing".
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Aug 24, 2013
Windows 8. My laptop has been experiencing problems lately, and i'd like to start fresh. I realize there is an option to reset your laptop (deleting all your files and start new) but i have one question. Since my laptop came with windows 8, i have no installation disks for them. I've read in this article here, Windows 8 features a reset button: Re-install Windows without a disc - Liliputing , that the windows 8 image-thingy (im not good with computers so i dont know the correct terms) is "built in" to the operating itself. Would this mean that i am able to reset my whole laptop (deleting everything and set to factory settings) without having to bother with burning disks and such? If so, would it mean that this is as simple as clicking one button and letting the laptop do all the work?
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Sep 15, 2014
I have recently attempted to reset my laptop to factory and i get this issue
Computer specs:
Asus VivoBook S550CM 8gb Ram
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Feb 9, 2014
I'm a Windows 8. I'm trying to RDP from my new Windows 8 laptop to an XP desktop, both of which are on my home network. When I try, I get the below error...
Remote Desktop can't connect to the remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network
As best as I can tell, none of the conditions above is true. Here is what I have looked at so far...
- On the XP machine, in System settings / Remote, "Allow users to connect to this system" is Checked. I have successfully RDP'd to this machine in the past, but this is the first time I've tried from the Windows 8 machine.
- From the Windows 8 machine, I can ping the XP machine, and I can access a shared drive on the XP machine. In fact, I've been moving files between the XP machine and the Windows 8 machine, in both directions, all day.
- Just to eliminate another potential issue, I have set the username and password on the Windows 8 machine to match that on the XP machine.
Incidentally, XP machine is running XP Pro, 2002, SP3.
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Jul 19, 2014
I was using Ubuntu 14.04 on my laptop before. Now I want to install Windows 8. I have laptop's rescue CD. I get the following error when I tried to install Windows 8 on UEFI using the rescue CD:
"Unable to reset your pc a required partition is missing".
I think I have a problem about partitions type because Ubuntu uses ext4.
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Jan 23, 2014
My mom purchased a Windows 8 Dell laptop that was a store display. I want to reset it to factory default settings but I don't have a CD or drive...is there any way to accomplish this without the CD?
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Jan 16, 2014
My icons on 8.1 keep resetting randomly, causing me to have to move my icons back into the positions I like them in. I have them separated across two monitors and in various sections according to what they do.
I am not updating any drivers or doing anything out of the ordinary. Its just at some startups all of my icons are either moved all the way to the right on the right monitor, or they are just simply reset back in order on right monitors (main desktop).
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Feb 22, 2013
My laptop wouldn't accept my password, I tried about 9 times. Then I got a box stating:' You need a password reset disk', but how do I do/get that?
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Nov 30, 2012
I just started the Reset process on my laptop about 6 hours ago and now, it is still at 44 percent. How long would you estimate the entire process to take ? I chose the option for making recovrry longer, but didn't know it would take this long..
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Aug 25, 2014
I see the write-up on how to make a password reset disk on a USB flash memory stick. But is there a way to make a password reset disk on a CD?
WHAT I DID:
1. Inserted a blank CD in the optical drive.
2. Opened control panel and clicked "User Accounts". But in the left panel there is no option "Create a password reset disk". All I see are:
Control Panel HomeManage your credentialsManage your file encryption certificatesConfigure advanced user profile propertiesChange my environment variables.
Do I HAVE TO insert a USB stick to see the password reset option? (I don't have a spare USB stick to test with)
Running Win 8.0 on a Dell Studio 1537 laptop.
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Sep 29, 2014
I have been trying to reboot my dells laptop (windows 8) but I cannot because it's asking for a recovery media and restart with the media. I did not create a recovery disc yet, so how can I reboot my laptop without a disc?
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Aug 19, 2014
Its a HP Envy laptop with a 1TB HDD running on windows 8. But the laptop has been having a lot of start-up errors and finally some files corrupted and windows wouldn't function properly. So I decided to reformat it to 8.1, a complete wipe to get rid of all the pre-installed HP crap.
So here's what I've tried, in the same order.
> I tried to install windows 8.1 through windows 8. -It failed after it restarted-
> I tried to install windows 8.1 through USB ontop of the Windows Partition (There were 5 partitions). -It failed because of a GPT (If I remember correctly) Partition error-
> I decided to delete all the partition and install Windows 8.1 ontop the entire 1TB disk space. -It started installing but then failed with an error code 0x80070057-
> I tried diskpart through CMD to clean the disk drive then followed with a format to ntfs -It always just sticks on 0 percent%-
> I tried all the same steps with Windows 7 -The exact same errors happen-
I've got one last option, plug the HDD into my desktop and try to format it that way but this is a lot of work so I'd like to keep it as a last resort.
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Feb 9, 2014
I have a new Dell laptop w/Windows 8 - 64 bit system. I installed my old printer (Dellv313w Inkjet) with updated drivers last week. It worked fine for a couple of days. Now I'm getting the message "nothing can be sent from the desktop" in devices. I cannot grasp the jargon of computers.
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Feb 10, 2014
I have just upgraded from windows 8 to windows 8.1.I now find I cant back up my pc.I have tried 3 separate external drives to download to but each time I get the message I/o device error 0x8007045D.
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