Windows 8 Apps Gone After Update / Can't Restore
Aug 1, 2013
My brother installed an update on his windows 8 laptop this morning. After doing so, all his apps/programs and everything were gone. It was just a blank start up page and blank desktop (except google chrome for some reason.) I tried a system restore twice, and a scan to see if that would fix it. Nothing worked, so I decided to just reset his laptop to factory settings as a last resort. However, pressing shift + F8 upon start up or space bar F8 did not bring up the windows restore option page (whatever it is called, bear with me!) The only other way to get to it would be "change pc settings" on the desktop. I clicked that and that isn't working either. Nothing comes up.
Edit: forgot to add that he does not have Windows 8 discs!
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May 26, 2014
I ran into a minor problem with Acronis True Image 2014 after letting Microsoft install Update 1 on my system. For some reason the desktop Icons go blank for ~15 seconds when I boot. As soon as I uninstall TI the problem goes away. The problem also seems to go away if I "turn off" Auto Logon to my Microsoft Account. Base on all my Acronis Forum discussions I must be the only person in the world with this problem! The stand alone version of TI 2014 works OK. I will continue to use the standalone version of TI 2014 to backup the system (Boot Partition) periodically since I know it works and has saved me from disaster numerous times.
So...I'm ready to let Windows 8.1 handle my data backups using the File History function. Dumb question - if I do a system restore because of a virus or whatever will Windows 8.1 be able to use the file history maintained by the version of Windows 8.1 that was wiped out by the restore? The file history will be on a separate disk drive.
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Sep 15, 2014
I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.
He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.
I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :
Windows could not search for new updates: Error Found Code 80070BC9
Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen
I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart
DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.
I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times
The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?
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May 26, 2014
My father did a system restore and Windows 8.1 and Appex and Microsoft apps started giving errors. It seems.the files are missing. How do I fix this without reinstalling Windows?
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Apr 28, 2014
I am going to be restoring a Windows 8 computer to factory original, then upgrading it to 8.1. Would it be better, after the restore, to let Windows Update do all the original Windows 8 updates, then go to the Windows Store and upgrade to 8.1, or should I go to the Store right after the restoration, get 8.1, and then do Windows updates?
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May 6, 2014
I have been getting the BSOD every time I try to update my computer. The updates that I am trying to apply are mandatory updates, so this happens every week when my computer requires me to update.
The updates being applied are 3
Security for IE, KB 2964444
Security Update for Windows x64 based systems, KB2964757
Update Windows 8.1 for x64 based systems, KB2919355
I have attached the SF file.
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Jun 8, 2014
I only had one account on my Windows 8.1 Pro Update 1 x64 computer. Then I messed it up when I changed rights. Now the computer boots up and I can log in but as a user.
Most of the suggestions I read require admin rights which I no longer have. I can't create a new account or edit the built-in admin account but I keep getting the error 5.
So Should I try to boot in safe mode with DOS prompt and hopefully admin rights?
Would a system restore work? I do have recent restore points but will I be able to restore if I am not the administrator?
I am asking all of this because I am not in front of my computer at this moment... I had to leave on a business trip so I will attempt repairs when I get back home.
Worst case scenario will require me to start from scratch, which I am trying to avoid.
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Apr 20, 2014
Ever since this new update with 8.1 I can't install any new apps... I first noticed when my Mail app stopped working and froze my computer. So I uninstalled the app and when I tried to install it back I get the screenshot below.. So I tried Yahoo Mail, some games, some other apps.. Nothing will work. Mail finally said it installed, but it's not on my computer and the app store says it's already installed. I have my own custom built computer, if you need the specs look under the specs drop-down, it's all there...
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May 26, 2014
In Windows 8.1 Update, it is possible to update, for all users, the Windows Apps with a local account of Administrators type?
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Oct 15, 2013
I tried today for the first time to update my apps in Windows Store. But with no success at all. Every single one came out with an error: "Windows firewall service is not running"
No, it is not running, because I have Kaspersky Internet Security installed.So what now? Do I have to deactivate Kaspersky and activate Windows firewall just to update my apps?What do I then do when Windows 8.1 becomes available in Windows Store in a few days?
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Oct 12, 2013
I am new to Windows 8, I had a corrupt update, it was fixed, but my tile format is completely not how it should look...plus my built in apps, specifically photos, are gone...
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Jul 15, 2014
After 23 Windows updates were installed a few days ago (to Windows 8.1 PC) I noticed a couple of things
1. Most of the 3rd party programs I had added to start screen had disappeared
2. Most of the Windows Accessories had disappeared from 'Apps' screen under 'Windows Accessories' (this affected all users on the PC). See screenshot (only Notepad remaining).
I found that most of the 3rd party programs were still installed, so just re-did 'pin to start' on those.
I checked one of missing accessories, Snipping Tool, and the exe file still exists in Windows/System32 folder. I tried creating a shortcut and copying to Start Menu/Programs folder, but then appears under 'S' rather than Windows Accessories!
Unfortunately I don't have a restore point that I can go back to and don't want to 'refresh' Windows install (as would lose installed 3rd party applications).
How I can restore Windows Accessories (or has experienced similar issue after updates)?
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Jun 24, 2014
Whenever I open a Metro app like Weather, even after closing it using the red cross in the upper right corner (feature added in 8.1 Update), the app will keep running in the background forcing me to end it with Task Manager. Is this normal?
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Oct 31, 2013
Is it possible to update the apps I already have installed from store?in windows 8 on store icon was showing the number of updates.in win 8.1 this doesnt work.
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Apr 10, 2014
I'm planning on creating in addition to a CD a USB flash restore drive. The problem is that no where can I find how large of a flash drive do I need.
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Apr 6, 2014
I have a Lenovo G585 laptop that I installed with Linux (tried dual boot) and accidentally wiped out the Windows 8.1 restore partition. Now I want to restore it to Windows. I also have a Dell desktop Windows 8.1 that I can use to to create a USB restore image, can I use a restore image from a desktop to fix a laptop?
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Aug 5, 2014
My laptop (Dell Inspiron 2013 64-bit) was playing up today and instead of restarting it, I foolishly clicked on the option to "refresh the pc". Little did I know that this would remove all my current programs....
I decided then to do a System Restore. Now, all my programs are back, however, the majority of my programs such Firefox, Microsoft Office and such will not even open!!!
I would just like to know if there is anyway to get these programs running again without having to reinstall them all?
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Sep 15, 2014
Am trying to creat a restore point via Task Manager to run every day, but no luck so far.
Included 2 PRTSCRN where you can see what is done so far.
Strange program sometimes starts but i do not find any usable file. Probram not Always starts (Always get a capital letter in Always....)
When starting the program manually it never ends, still no files that i can use.
the program used ithe one Brink offered in the tutorials. Do not know what i do wrong.
i have to leave for France for 2 days, back on Wednesday morning, so i will not be responding before that. Just to let you know.
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Aug 5, 2013
I have accidently changed the background image of the windows 8 photos app and can't find a way to restore the default image...which I prefer.
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Aug 21, 2014
I am unable to open any apps but the store and when I tried to uninstall and reinstall some apps I was met by an 0x80070002 error. It's not serious because I can use the apps on other users, but it would still be nice to have it fixed. I really don't feel like resetting my system.
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Jan 20, 2014
i recently lost a computer(mother board failure)but the hard drive is in tact and i can access with a SATA to usb device. have another computer up and running win 8. i am wondering how i find and transfer user specific data for instance i have a typing tutor program my wife and i both use we have different user names and have progressed differently. once i reload applications what do i need to move from the old hard drive to restore those applications to the earlier state with all user data, id, preferences, application progress etc.is this data located in each applications folder or stored in separate locations throughout win 8
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Oct 18, 2013
Before updating, a message was shown that updating will not delete any of my information or files but apps will be uninstalled. Upon restarting my laptop, my apps were uninstalled (and I just re-installed them) but my program files were also uninstalled. Yea, I can just install them all again but some program file that were uninstalled were my Microsoft Office that I paid for and the paid software that came preinstalled on my laptop (Like the webcam, movie editor, etc). I really need those software (especially office) but I do not want to pay for them. Would a system restore bring back those files? Is that the only way I can get those programs (and others) back?
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Apr 9, 2014
I've got windows 8.1 with the yesterdays update but the problem comes before this update.
Wen I open the Windows Shop, it always on the green screen and does not advance. I've done the following steps:
1 - I did WSReset.exe as administrator but the store is always like this. If you close and re-open the store, I get the same green screen;
2 - I downloaded the tool Windows 8 App Troubleshooter which tells me that I have an outdated graphics driver. Is not true because I have installed the latest version.
3 - UAC is turned on but without success;
4 - I've turned my account as a local account and tried to open the shop but with the same result. I've reverted my account as linked to Microsoft.
5 - I created a new user account and with that account the store opens. I returned to my account and nothing.
6 - Finally I ran the SFC / SCANNOW and gave me this picture.
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Sep 4, 2012
Any way to get rid of Metro appz which come with Win8 directly working with Dism. Also it's possible to restore standard file associations so that pictures open with Image viewer without switching to Metro UI.
Note: c: est contains my offline image.
Code:
dism /image:c: est /Remove-ProvisionedAppxPackage /PackageName:Microsoft.BingFinance_1.2.0.135_x86__8wekyb3d8bbwe
dism /image:c: est /Remove-ProvisionedAppxPackage /PackageName:Microsoft.BingMaps_1.2.0.136_x86__8wekyb3d8bbwe
[Code] .....
To fix associations, save this XML as "AppAssoc.xml":
Code:
<?xml version="1.0" encoding="UTF-8"?>
<DefaultAssociations>
<Association Identifier=".bmp" ProgId="PhotoViewer.FileAssoc.Bitmap" ApplicationName="Windows Photo Viewer" />
<Association Identifier=".dib" ProgId="PhotoViewer.FileAssoc.Bitmap" ApplicationName="Windows Photo Viewer" />
[Code] .....
And then:
Code:
dism /image:c: est /Remove-DefaultAppAssociations
dism /image:c: est /import-DefaultAppAssociations:C:AppAssoc.xml
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Oct 19, 2013
Attempted to update to 8.1 yesterday and the store just won't open. Every time I click on the Store tile it doesn't get past the green introductory screen before just disappearing (crashing).. Have restarted several times and used the link-through on the Windows 8.1 site. Also, I have since discovered that all apps won't open either (such as news and sports).
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Feb 4, 2014
I am able to login to my computer using my Microsoft account but if I try logging into the Windows Store, installing any new apps or updating any of them I get random error codes that I have Googled and they don't lead to anything. I thought it might be related to security software (I use Norton Internet Security) so I tried disabling it and it didn't do anything. I have no viruses or any other kind of malware so why this is happening. I have updated my laptop to Windows 8.1 if that makes any difference.
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May 9, 2014
i tried to install winrar 5.10 beta 4 on windows 8.1 update 1 and i received a meessage from windows:this sofware can not be installed on this pc.contact the company from the software.
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Dec 10, 2013
I installed the latest version (3.0.0.9015) of Secunia software to my new Win 8.1 desktop. The PSI Setup looked OK.
I got a screen at the end that said: PSI has been installed on your computer. Click Finish to Close Setup.
While I was reading this message and it was still on the screen I immediately had a message pop-up from "System Restore" that said: System Restore completed successfully. System has been restored to 11/11/2013 4:35:46 PM. Your documents have not been affected. <Close>
I wasn't anywhere near the Restore screen. I had just turned on the machine, searched to see if Secunia was available for 8.1 (since I used it on my Win 7 machine), and started the download. The download was successful and I was able to run a scan....but this whole System Restore completion screen has freaked me out.
I realize I should have manually set a restore point before loading new software
When I look at my current possibilities for doing a restore, I can select from 11/23 or 11/30 - both auto set (so why 11/11?. I'd assume there should also be one for 12/7 since they are being set weekly, but it's not there. Nor are any other restore points, though I really had been setting them quite frequently as I was "configuring" this new machine.
The allocation is set at 30. Is this typically sufficient for a set-it-up-and-leave-it-alone user?
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