Trapped With Back Screen On Windows 8.1 Startup
Jan 11, 2014
I have a Dell Inspiron 7572. I just upgraded to Windows 8.1 and followed some instructions on upgrading the catalyst video driver. I downloaded this and installed and it asked me to restart. However all I get now is a black screen. If I try moving the mouse it appears for a couple of seconds then disappears. I can't find any way to boot into safe mode as I can get anything up on screen. I imagine uninstalling the display driver will fix the issue but I can't work out anyway to get into windows to do it.
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May 14, 2013
I recently installed windows 8 on my dell laptop. The brightness is automatically set to higher than my normal settings whenever the PC boots up. It starts from the Blue Window 8 logo screen to the Select Your Operating System screen. I'm dual-booting windows 7 and 8. When it reaches the Enter your user password screen, it goes back to back to normal settings. (I always set Brightness to lowest possible). So basically this always happens when the PC boots up, But it auto-adjusts itself to my settings after I enter my password).
I installed the Ambient Light Sensor drivers for my laptop to fix the Device Manager yellow exclamation marks. But I disabled the Ambient Light Sensor service in Services.msc, but that didn't fix it ... Adaptive Brightness is also disabled..
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Jun 25, 2013
My OS corrupted so I had to re-install Windows completely, this wiped my Recovery Partition too (which seems impossible to get back)
Now, I want the custom windows 8 start-up and the PC info, I know this is done during assembly but is there a way of getting them back?
It feels less like an alienware and I know how weird that sounds.
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Nov 25, 2013
DVD drive is powered off, Lenovo X230, Windows 8.1 64 bit and found that in the safe mode (minimal), the problem does not exist. For trouble I decided to try other options of safe boot to have further information. After restarting in safe mode "Active directory repair"', I can not turn back to Normal Startup. I see only pure blue screen with only one button with restart and shut down, there no any key on the keyboard who work, left click not working too. And I can not access to msconfig and startup manager to change this setting.
But I have a bootable disk and I can edit registry but I do not know what do I have to do to get back Normal startup.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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Sep 29, 2013
I have been using my win 8 computer for a few months without the log in screen. I did this by way of the netplwiz run command to the User Account dialogue box. I thought I would go back to using the log in screen, but when I got to the User Account dialogue box, the check box for "must sign in with password" was already checked. So now there doesn't seem to be a way to get the log in screen back.
Is there a way to get my lock screen/login screen back?
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Sep 25, 2013
I have a problem with my windows 8. In my absence one of my friend tried to login in windows and entered wrong image password gestures. Now windows required my hotmail login password for login. But i forgot my hotmail password as well as at that time i have no internet connection on my laptop. So i wanna get back screen of image password. So what i do. How to get back image password screen. ????
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Dec 30, 2012
I'm using 8 on a non-touch laptop. I generally like it, but the most frustrating thing to me is that I can't "go back" to a previous screen. For instance, I open an email attachment and it automatically goes into full screen viewing. When I'm done looking at the attachment, how to go back to the previous email screen. So I have to go all the way back to the start screen, and then into my email to get to the previous page. I'm clearly doing it wrong.
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May 8, 2013
My friend's Dell Inspiron laptop is set to turn off the monitor after 10 minutes. Once that happens, we cannot get the screen to come back on again, hitting any keys or mouse buttons, or even tapping the power button, does not do it. It is not asleep or hibernating, the power light is lit and hard drive is spinning. Have to force a shutdown.
I know I can tell it to just not turn off the monitor
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Mar 15, 2014
It sometimes seems like I'm one of the few people that likes windows 8, anyway...
In 8, I can snap the desktop screen to the right by pressing "Windows key" + "." or to the left with "Windows key" + "shift" + "." and this is a very handy sortcut but for some reason Microsoft has disabled this shortcut in 8.1. Any way to put it back in?
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Feb 19, 2014
always it happens that on the startup of windows 8.1 (and also when it was installed windows 8 before the windows 8.1 upgrade) after the republic of gamers logo and before the appearance of the lock screen, the monitor remains completely black for 5 minutes about (after that appears the lock screen and windows works again well). Usually Windows starts itself in 10 seconds about. During the black screen commands don't works. Can be the use of cc cleaner, that cleaning temporary files, creates this problem? I tried to reinstall the last version of the Nvidia display drivers but nothing changed. I took away all those unuseful programs from the windows startup.
I have a Asus ROG G750JX-CV200H Notebook bought 2/3 weeks ago:
Windows 8.1 home
Core i7 4700HQ
RAM 16GB DDR3
Nvidia GeForce GTX 770M
HDD 750GB 7200rpm
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May 12, 2014
So, I turn on my computer and it shows the startup screen then the windows 8 loading screen then after that it just goes blank. Sometimes it crashes, I've tried to do a system restore, wipe( didn't work because I don't have installation media, just cd), and a few others. If I can get into my computer I will post crash logs.
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Nov 21, 2012
I was messing around with my screen resolution settings when I switch over to portrait mode on desktop PC. When I hit apply the screen started flashing and it went to protrait. I saw thye option to revery back but with they screen flashing I couldn't hit it. Then the settings set in and the screen went back to the sigin in menu in portrait.
I can enter my password, sign in, and then it tries to load the start menu but the screen starts flashing and after about 8 seconds, it goes back to the sign in menu. Now I am stuck in this process and cant get back past the sign in screen to access the control panel and set the screen back to landscape.
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Jul 23, 2012
I had win7 and Windows 8 on my system. then I deleted win7 and installed a fresh copy. the boot screen is now traditional black and white boot screen where we have to choose OS. I want Windows 8 blue boot screen back.
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Jul 10, 2014
I've had my windows 8 desktop for over 2 years now and I tried to log in to the administrator account.
But when I entered the correct password into it. The Startup screen opens but only shows 2 apps (Windows Store and Photos) and continuously blinks. I would post a screen shot,but it blinks too fast preventing the command. It continuously flashes from the incomplete Startup screen to a black blank screen back to the Startup screen.
I dont have the dump files from the SF diagnostic tool as this problem prevents me from clicking or entering any of the apps.
I know for sure that this is only an isolated problem with the administrator account as when I log into other admin and standard user accounts and the guest account, everything still works perfectly fine.
I scanned for viruses and found nothing with Norton 360 full system scan.
Im not sure when this started to occur as I haven't used the account for over a year.
I just want to know if I would be able to fix this problem or should I just delete this admin account and then create another admin account?
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Nov 1, 2012
Tonight I upgraded from Windows 7 to 8 and everything went fine. I noticed that the right click was very slow and found out that it was my display drivers that were at fault so I upgraded them also. I then had to reboot and thats where my problems started. Not when I startup everything seems to go okay and I think that it is starting fully but I have a blank screen. I attempted to enter safe mode but was unsuccessful F8, Shift F8 and a combination of both.
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Jul 18, 2013
I wanted to try the new Windows 8.1 i downloaded virtualbox and downloaded the windows 8 64 bit ISO and it blue screens upon startup what i find strange is i know i can run windows 8 i had the preview iso for windows 8 when it was under development.
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May 26, 2013
I have a fairly new (bought in December) Dell Inspiron/Windows 8 that is used mainly by my kids to play games. It's minimally loaded- Windows Office, Adobe and generally starts up fast. Today they report to me that "something is wrong." On start up all I get is a grey screen. I tried F2 and F10 - no response. Doesn't even respond to Control/Alt/delete. I've searched the forums and the only thing that seems to come close is that they have possibly enlarged a split screen somehow so it's hiding everything else- but what to do? It has to get to Windows to do that, and we're not there yet.
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Nov 23, 2013
I Google a subject and get a list of sites, select one and read. To return to the list I click the back-button, the screen goes blank and I have to press the 'windows' key and select Google again which brings the list back on screen. Frustrating waste of time. How can I activate the back-button?
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Feb 7, 2014
Is there anyway to change the colour of the text on the lockstartup screen in Windows 8.1??
It's currently white but clashes with my background.
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Apr 13, 2014
My little brother has an 8.1 laptop, and from what I understand, when it prompted him for updates he clicked to restart. Now when the laptop tries to restart he sees his manufacturer logo and the Windows 8 loading circle, but after this the monitor goes black and stays that way. At some point a bluescreen pops up, says something about fixing the PC, goes to 100% after 5 minutes, restarts the PC, and the PC goes back to the manufacturer logo to start the loop again.
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Nov 10, 2012
I power my computer on and seems to startup fine and gets to the loading screen for windows. Then when its get to the screen where its suppose to sow the lock screen its just black. I can here the windows startup sound and can see my mouse and move it around but can't do anything. I have been trying to find a solution for the past couple days but can't get to much due to time restrictions. Deployed right now so I'm kinda limited on what resources I can use and instead of dicking around with this problem id just use my time to skype family and friends. I usually like to solve to computer problem myself for the know how but don't have the time.
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Jan 20, 2014
I installed Windows 8 over the weekend. I didn't want to but my parents have it and they keep harassing me to "fix" their computer so that it acts like Windows Vista, so I needed to know more about Windows 8. When Windows 8 was installed I updated to 8.1 and installed Office 2010. Office asked for a reboot so I rebooted and haven't been able to get into Windows since.
The computer boots to a black screen that flickers once in a while. I can see my mouse pointer on the screen when I move the mouse. I'm having trouble accessing Safe Mode. I did get a diagnostic tool to come up before Windows booted and I ran a full diagnostics on my computer. When the diagnostics were completed it dumped me into the boot options menu. I tried to let Windows refresh itself which did not work. I also did a System Restore which did not work.
I have unplugged all usb and serial cables from the computer to make sure that it wasn't an external hard drive or printer causing my problem.
I downloaded Windows 8 so I don't have a CD to boot from. My computer doesn't have a CD drive. My plan is to keep trying to boot into Safe Mode but once I am back in I don't know what I am going to do. I already did a system restore. I could try to uninstall Office but it is more likely that the 8.1 update is my biggest problem. I'm sure that there is a way to undo the 8.1 update.
I was just wondering if there is any new information out there. It would be nice if Microsoft had a fix for this problem but I can't find it on their website.
Alienware m11x
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Jul 5, 2014
Tried to follow instructions I was led to on YouTube to delete old email showing where I sign in with Windows 8.1 Pro Update.
Thought I'd cracked it as the old email has now disappeared from everywhere else I used it to sign in.
Signed back into Windows and.................... there it was again.
I was asked did I want to delete signing in with Windows and sign in locally. Now I'm not smart, but I didn't like the sound of that so cancelled that option.
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Oct 18, 2013
I am trying to change the image on the startup screen (the blue screen with a graphic of a tower on it)of my Inspiron 15 using windows 8. I have looked at the personalisation control panel, but it only offers me options to change themes, not the startup picture. My friend has a picture of honeycombe that came with system 8 as his startup screen, but he is away so I cannot ask him how he did it.
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Mar 19, 2013
I am trying to figure out how to change my picture on my Windows 8 startup screen. I looked at a few tutorials on how to do it; so far nothing has worked out for me.
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Mar 16, 2014
New at this site and with windows 8.1, quite a change from XP. I am setting up a alienate PC and I would like to copy the start page (metro) that I have set to an additional user, I did copy my appsfolder.itemdata-ms to C:usermicrosoft....appsfolder.itemdata-ms but I still do not get the same layout or apps as mine. What I am trying is to have the same layout and apps for all users without having to re-arrange each user start screen.
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Apr 17, 2014
On startup, all I get is a blank white screen. I can't see anything. But, I can plug in a monitor and do everything else just fine.
I tried twiddling the drivers, but maybe I did it wrong or overlooked the right one(s). I tried a system restore, but that threw an error on restart.
I even dove in with my screwdriver to make sure no plugs got knocked loose (don't worry, warranties were long voided).
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Enterprise, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 6040 Mb
Graphics Card: ATI Mobility Radeon HD 3650 (Microsoft Corporation - WDDM v1.1), 5 Mb
Hard Drives: C: Total - 238122 MB, Free - 36349 MB;
Motherboard: LENOVO, 2055UN3
Antivirus: Windows Defender, Disabled
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Aug 12, 2013
I recently upgraded my dell 1645 from windows 7 to 8.
I installed most of the drivers from the dell website even though they were meants for win 7. For some of them I installed drivers directly from the device manufacturers website.
When the computer first starts up it passes the windows logo, and then a black screen is shown (no cursor) for a good 5 minutes. Then it advances to the login (seatle cartoon image) and everything works perfectly.
I had another issue before that I think I solved which was the intel rapid storage technology. Whenever the computer would go to sleep I got a windows BSOD saying driver_irql_less_than_or_equal. But after installing the newest intel rapid storage drivers sleep seams to work perfectly.
The drivers I installed from the manufacturers that arent on the official 1645 driver page:
- ati radeon drivers from ati
- synaptics drivers
- bluetooth 380 drivers, supposed to be 370 I believe but it seems to only be 380 available which people say works.
I also tried running the intel chipset automatic check, which said I was on the latest.
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Jun 9, 2013
recently i changed my windows 8 laptop's password but now somehow i forgot what it was and i cant enter my laptop iam so in trouble how can i reset or remove my password from startup screen?
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Jul 26, 2013
I just installed Windows 8, and each time I boot up my resolution reverts to 800x600 even though my native is 1680x1050. I have to constantly change it after login. I hope this is a simple fix, this is the first time I'm using Windows 8 as my normal OS.
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