Shut Down During Windows Update Now Computer Won't Start
Dec 31, 2013
I have a laptop that's only about 5 months old and runs Windows 8. When I had to pack it up to go, I went to shut it down, and it started doing the windows update. I closed the laptop, packed it up, and left. When I start it back up, I see a screen with two options: Troubleshoot and Power off your PC. When I click trouble shoot, this is what I see:
Refresh your PC, and Reset your PC, Advanced options.
When I click refresh my PC, it says "The drive where Windows is installed is locked. Unlock the drive and try again.
When I click reset, it says, "Unable to reset PC. A required drive partition is missing."
When I click advanced options, this is the screen : [URL] ......
The four options are: System Restore System Image Recovery Automatic Repair Command Prompt
When I click System restore, it says I need to restart the PC, and select an OS and then select system restore, but I have no clue how to do that.
SIR says "The system cannot find the file specified (0x80070002)
Auto Repair says that it cannot fix my PC. No reason why.
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Oct 29, 2013
While updating my computer i accidentally left the charger out. So it shut down towards the end of the update and now when i restart my computer i'll only the see the HP start-up/loading screen and then the screen just turns black and all i see is my cursor. I didn't get any Windows installation cd with my computer and now what to do.
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Feb 2, 2013
I've had my windows 8 computer since December and for the past month or so it will not restart or shut down unless I do a hard shut down with the power button. When hitting restart it starts to shut down, then comes up with "restarting" screen and just stays there, never moves from there. On shut down it just freezes after closing down windows. It can't be good always shutting down via the power button. I haven't added any new programs at all so not sure why this started happening.
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Nov 6, 2013
After upgrading from Win 8 to 8.1 my computer has become almost unusable. It freezes, can't maintain connections in Internet Explorer, has thousands of event errors, takes several MINUTES to start, and now causes the PSU to shut down during start. I does this with 3 different PSU's. I also can't use secure boot anymore. When I look up event error fixes, microsoft wants me to make registry changes, uninstall and re-install programs, and do other risky things that I'm just not qualified to do. I'm just afraid of really screwing things up beyond repair. It took me forever to get windows 8 installed, and I thought 8.1 would be better.
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Jan 3, 2014
I have a Dell XPS 8700 Desktop, has 8GB of RAM and a 1TB hard drive, running Windows 8.1 which I had installed the day it came out..the PC I purchased in September 2013..for the past few weeks I have noticed how when I shut down the pc that it can take up to 4 minutes to shut down, the monitor will go black but the power button the tower will remain white til it turns off, it used to turn off in a matter of seconds, now its minutes..same issue for restart, takes about 3 minutes to restart and no one from Dell can figure out what the problem is..all I had installed in December were updates from microsoft thats it, other than that nothing new has been installed. Yesterday I got a notification from Dell on my PC notifying me that I should update my BIOS which was A4 to A6 which I did and still the same issue..talked to five technicians and no one can figure it out, been told maybe its software related and I need to reformat the hard drive, I feel that would be a waste of time, if there was an actual cause I would do it, but to format my hard drive with no known cause of this problem would be stupid, it would just happen again.
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Mar 4, 2014
I recently built my fourth computer with the following components:
Case: Thermaltake Soprano Mid-Tower VO900M1N2N
MOBO: ASUS Z-87 Deluxe/Quad
CPU: Intel i7-4770K (Haswell)
Memory: Crucial Ballistix Sport 16GB Kit (8GBx2) DDR3 1600
PSU: Cooler Master Silent Pro Gold 800W
HD: Samsung 840 EVO 1TB
GPU: ASUS Radeon HD7790
Logitech MX3000 Wireless Keyboard & Mouse Combo
The operating system is Windows 8.1 Pro (clean install on the SSD). The system is so fast and awesome that it refuses to shut down. It makes no difference how I shutdown, it restarts in about 3 seconds. I have to physically cut power to the PSU to shut it down. I have updated all the device drivers and have the latest BIOS (version 1707) according to the ASUS website. I
As a troubleshooting measure, I also did a clean install of Windows 8.1 (not Pro version) on a 250 GB WD HD without the MOBO and GPU drivers and booted with only this HD (all other storage devices unplugged). The same problem persists so I believe it is a BIOS setting or a motherboard problem. I am using the default BIOS settings without overclocking the CPU.
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Nov 18, 2012
I installed Windows 8 and another monitor on my GeForce GT 240 video card. I have one monitor on a DVI and another monitor on VGA. Every couple of minutes the computer shuts down. It can be anywhere from one minute to one hour or maybe not at all. My power setting or set to NEVER on both monitor and Sleep. I'm wondering if it can be my Video card that is shutting down my computer. I know Video cards, and RAM that can stop a computer cold. Or could it be something in Windows 8.
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Jan 2, 2013
the last few days a came upon my computer and it was shut down when i restarted the computer
it said the computer encountered an error an shut down
sending info to Microsoft
1- how can i find out what caused the error
2- has others had similar this problem
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Oct 20, 2013
I built a custom PC about a month ago, and did a clean install of an OEM copy of Windows 8 with no problems. Upon launch this past Thursday, I downloaded the Windows 8.1 update from the store, which I like except for one problem:
Shutting down the computer by pressing the power button or "shut down" from the charms bar power menu shuts down Windows, but leaves the computer itself on and running, case fans spinning and all. Oddly enough shutting down the computer using the menu I get by right-clicking the new start button shuts down the computer properly, and that is the only way to do it without flipping the computer's power switch. That said, I would still like it to work 100% properly.
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Aug 25, 2014
I was forced into win 8.1 and I am trying to make the best of it. Any how I have no sound on startup, shutdown, and mail delivery. MS did away with because it limited the performance. So I read !!! Is there a workaround to get it back, if so, is it easy. Now where was I! "oh yes" now I remember I asking for sound updates if they have one.
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Jun 8, 2014
I was using my son's laptop (hp 255) as mine is in for repair and thought I would install windows 8.1 onto his system as a free upgrade (bought in march this year running windows 8) Unfortunately the power failed whilst the update was installing and now I can't boot up the computer and he did not create a system repair disk I have looked at safe mode (turn on and press esc) and that will bring me to various options - I have tried restore and it appears there are no restore dates available..
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Jun 20, 2014
This is the 5th time I've had the charms not showing up forcing me to shut down then computer by using the button in the front of the thing. what do I do to fix this so if the same thing happens again, the charms do come up.
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Jul 26, 2013
I use several applications (video encoders, download tools etc.) that offer a "shutdown when done" option. What I've noticed with Win 8 x64, is that when this type of shutdown is executed, Fast Startup is disabled and when the PC is turned back on, boot-up time is significantly increased (similar to a restart, where Fast Startup is also disabled). Is there a way around this? It seems unlikely that all these applications do something wrong. Maybe Windows treats this type of shutdown differently?
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Jul 1, 2014
I would like to automatically create a restore point everytime I shut my computer down. I have had no success with TASK SCHEDULER (which could easily mean I'm doing something wrong). Heard of/ Use any 3rd party software for this?
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Apr 17, 2014
Check my specs for details
So recently after the windows update. The one that makes Windows 8.1 more "keyboard and mouse" friendly
Every time i restart my computer,it logs in quiche but the start up programs take forever to run around 3~5
The list of start programs is there on the screen shot
The rest of them are disabled
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Aug 20, 2014
My computer was stuck in shut down twice and have received Driver Power State Failure BSOD.
OS: Windows 8.1 32-bit.
sfc /scannow -> clean
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Jan 18, 2014
After upgrading a Dell XPS One using both Intel HD 4000 and nVidia 640M graphics, the computer takes 5 minutes to restart. The restart screen immediately shows up after hitting the restart button. Then the screen goes black for 5 minutes. Afterwards the Dell logo shows up and everything starts fine from there. I don't understand why the monitor stays black for 5 minutes before restarting.
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Jan 27, 2014
I want to upgrade a computer from Windows 8 to 8.1 but I have a very low download allocation (2GB/month) at that computer. I would like to download the upgrade on another computer (a Mac) that has a much higher download allowance and then transfer that to the computer I need to update. Is this at all possible?
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Apr 5, 2014
Did a fresh install of Windows 8.1 Update 1 from a TechNet ISO. Trying to figure out how to activate the new Start menu. I click on Start and get the the Start screen, click on the Start button and get the same. Gone through a few settings when I right click the task bar, properties and I don't see anything obvious in there.
I know I'm on Update 1 since I can minimize Metro apps.
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Jan 16, 2013
When I start my computer startup is slow and then when I get to desktop all the programs that are set to start at startup don't start. I try to launch google chrome and it never starts. For some reason, when I open folders it opens fast. Now here is where it gets weird. It appears that using the force restart button on my PC.
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Apr 29, 2014
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
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May 8, 2014
I just updated maybe half an hour ago and now I can't use the start as its frozen as a white window icon. Doing a system restore solves it - but then I'm rolled back and continually prompted that it'll update on my next restart.
Moving the menu to the left, right AND top of the screen makes it work, but the bottom default is frozen.
[URL] .....
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May 12, 2014
Last night I updated windows 8.1 from windows 8. It got to the stage where it needs to restart so it done that started the configarations and once it reached 100% it restarted.
Since then what happens is when i press power on the samsung logo comes on the screen then the black screen with the windows picture then the bsod comes up for around half a second and it restarts. then it constantly does this.
The whole cycle only takes a few seconds.
Ive tried booting in safe mode but this isnt working so I downloaded kav rescue on another computer and saved it on a flash drive, But it wont boot off this either.
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Aug 26, 2013
I have a laptop with windows 8, and everytime (or almost everytime, about 4/5 of the times) when I start/restart it, it says that it's configuring windows, please do not shut down your computer. This takes about 20 minutes each time and is really annoying.
Also, I'm not sure this happens all the time, but the first time this happend I just sat by my computer and waited. There I saw that first it was configuring, then when that got to 100%, it said "Configuration failed", then it said "Restarting" and started all over again, but the 2nd time it finished successfully and the computer started.
Since then, I haven't bothered sitting by my laptop and waiting for it while it updates, so I go do something else. So I don't know if that "Configuration failed" thing happens everytime or only that time.
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Apr 28, 2014
I am going to be restoring a Windows 8 computer to factory original, then upgrading it to 8.1. Would it be better, after the restore, to let Windows Update do all the original Windows 8 updates, then go to the Windows Store and upgrade to 8.1, or should I go to the Store right after the restoration, get 8.1, and then do Windows updates?
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Jun 10, 2014
I have purhcased an Asus N550 Laptop with Windows 8 installed already (so I have no CD) merely yesterday, and I believe that I have slipped up somewhere and made a fatal mistake.
Since it was new, yesterday, on the day of the purchase, I decided to update some drivers to keep them up to date, and I updated my Graphics Card (NVIDIA 745M) manually from the device manager. I proceeded to perform a restart and all went normally. This evening, I had to perform a restart because my McAfee AV had requested a restart for an update, and was I went to the restart button, I noticed that some Windows Updates were available, so I restarted. Upon startup, my laptop encountered an error with the updates, the error was along the lines of "video_dxgkrnl_fatal_error". From then on, whenever I started up my laptop, my Windows startup page (the metro screen), would not appear, and all I would get was a flashing screen at 1-2 second intervals, and my cursor would sometimes appear. Meaning, I can not get to my windows startup page.
I then restarted again and was introduced to the repair page, and tried to perform a system restore which for some reason, failed since it lasted almost an hour and a half - which to me, seems very abnormal for a laptop that was not older than 24 hours, so I performed a hard reset. After a while, I was reintroduced to the repair page, and this time, I have gone for a 'Reset' option so everything is restored to factory settings, and it is in the process of doing so as I type this. I am not sure what the outcome will be, but I hope that it can be restored to the point where these updates were not installed - as, like I stated earlier, my system restore failed.
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Mar 11, 2014
I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.
My guess hardware failure or Norton....
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Sep 28, 2013
While trying to add folders to the Search Index, I was informed the Windows Search process was not started. When I go to the Services Console and attempt to manually start, I am given the error:
"Windows could not start the Windows Search service on Local Computer.
Error 2: The system cannot find the file specified."
So I opened an command prompt with administrative level access to run sfc and received the following error after it was complete:
"Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windirLogsCBSCBS.log. For example C:WindowsLogsCBSCBS.log. Note that logging is currently not supported in offline servicing scenarios."
The CBS.log file is too large to upload to here or paste into pastebin, so here is a dropbox upload of it:
What other way, aside from a repair install, do I have to fix my missing files and services?
Specs:
Processor: Intel i5 2500k @ 3.3GHz
OS Name: Microsoft Windows 8.1 Preview with Media Center
Motherboard: Z68A-D3H-83
Installed Physical Memory: 8.00GB
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Nov 30, 2013
I got my new comp yesterday and it was working fine but during critical updates the power cord came unplugged and since then my computer won't work. When I press the power button it turns on for a second or two, then immediately turns off, then just continues doing this in an endless loop restart cycle. I cannot access bios and my monitor does not turn on during the few seconds that the computer has power. My power cord does not work in my current old desktop and the power cord from my old desktop does not work in my new pc..
I have tried inserting the windows 8 disc, but computer doesn't stay on long enough to do anything. I've also pressed f2, f8, f10, f12 all of those and nothing works or causes the computer to respond.
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Dec 27, 2013
I just purchased this Laptop yesterday, was installing programs and updates. The updates finished installing, asked me to restart the PC which I didn't do right away because I was installing programs. One of the programs asked me to reboot into safe mode so I did. When the PC rebooted, it said the updates were installed 100% but then says SOMETHING ALONG THE LINES OF "Updates failed...reverting changes". This loop as been going on for hours now.
I have had success in getting into the BIOS by pressing F12 upon startup. I tried changing the boot order to boot from my bootable startup repair DVD but it didn't work!
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Apr 11, 2014
I have updated my Win 8.1 x64 PC with the latest updates - update 1 in particular. IE fails to start. I looked at the event viewer and found the following. I have Avast!, MalwareBytes installed. I am able to access the internet through other programs and retrieve email with Thunderbird. I do have a VPN but I am not experiencing any issues with it.
Log Name: Application
Source: Application Error
Date: 4/10/2014 Thursday 8:55:23 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
[Code] ......
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