Computer Is Being Shut Down At Random?
Nov 18, 2012
I installed Windows 8 and another monitor on my GeForce GT 240 video card. I have one monitor on a DVI and another monitor on VGA. Every couple of minutes the computer shuts down. It can be anywhere from one minute to one hour or maybe not at all. My power setting or set to NEVER on both monitor and Sleep. I'm wondering if it can be my Video card that is shutting down my computer. I know Video cards, and RAM that can stop a computer cold. Or could it be something in Windows 8.
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Mar 4, 2014
I recently built my fourth computer with the following components:
Case: Thermaltake Soprano Mid-Tower VO900M1N2N
MOBO: ASUS Z-87 Deluxe/Quad
CPU: Intel i7-4770K (Haswell)
Memory: Crucial Ballistix Sport 16GB Kit (8GBx2) DDR3 1600
PSU: Cooler Master Silent Pro Gold 800W
HD: Samsung 840 EVO 1TB
GPU: ASUS Radeon HD7790
Logitech MX3000 Wireless Keyboard & Mouse Combo
The operating system is Windows 8.1 Pro (clean install on the SSD). The system is so fast and awesome that it refuses to shut down. It makes no difference how I shutdown, it restarts in about 3 seconds. I have to physically cut power to the PSU to shut it down. I have updated all the device drivers and have the latest BIOS (version 1707) according to the ASUS website. I
As a troubleshooting measure, I also did a clean install of Windows 8.1 (not Pro version) on a 250 GB WD HD without the MOBO and GPU drivers and booted with only this HD (all other storage devices unplugged). The same problem persists so I believe it is a BIOS setting or a motherboard problem. I am using the default BIOS settings without overclocking the CPU.
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Oct 29, 2013
While updating my computer i accidentally left the charger out. So it shut down towards the end of the update and now when i restart my computer i'll only the see the HP start-up/loading screen and then the screen just turns black and all i see is my cursor. I didn't get any Windows installation cd with my computer and now what to do.
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Jan 2, 2013
the last few days a came upon my computer and it was shut down when i restarted the computer
it said the computer encountered an error an shut down
sending info to Microsoft
1- how can i find out what caused the error
2- has others had similar this problem
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Oct 20, 2013
I built a custom PC about a month ago, and did a clean install of an OEM copy of Windows 8 with no problems. Upon launch this past Thursday, I downloaded the Windows 8.1 update from the store, which I like except for one problem:
Shutting down the computer by pressing the power button or "shut down" from the charms bar power menu shuts down Windows, but leaves the computer itself on and running, case fans spinning and all. Oddly enough shutting down the computer using the menu I get by right-clicking the new start button shuts down the computer properly, and that is the only way to do it without flipping the computer's power switch. That said, I would still like it to work 100% properly.
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Jun 8, 2014
I was using my son's laptop (hp 255) as mine is in for repair and thought I would install windows 8.1 onto his system as a free upgrade (bought in march this year running windows 8) Unfortunately the power failed whilst the update was installing and now I can't boot up the computer and he did not create a system repair disk I have looked at safe mode (turn on and press esc) and that will bring me to various options - I have tried restore and it appears there are no restore dates available..
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Dec 31, 2013
I have a laptop that's only about 5 months old and runs Windows 8. When I had to pack it up to go, I went to shut it down, and it started doing the windows update. I closed the laptop, packed it up, and left. When I start it back up, I see a screen with two options: Troubleshoot and Power off your PC. When I click trouble shoot, this is what I see:
Refresh your PC, and Reset your PC, Advanced options.
When I click refresh my PC, it says "The drive where Windows is installed is locked. Unlock the drive and try again.
When I click reset, it says, "Unable to reset PC. A required drive partition is missing."
When I click advanced options, this is the screen : [URL] ......
The four options are: System Restore System Image Recovery Automatic Repair Command Prompt
When I click System restore, it says I need to restart the PC, and select an OS and then select system restore, but I have no clue how to do that.
SIR says "The system cannot find the file specified (0x80070002)
Auto Repair says that it cannot fix my PC. No reason why.
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Jun 20, 2014
This is the 5th time I've had the charms not showing up forcing me to shut down then computer by using the button in the front of the thing. what do I do to fix this so if the same thing happens again, the charms do come up.
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Feb 2, 2013
I've had my windows 8 computer since December and for the past month or so it will not restart or shut down unless I do a hard shut down with the power button. When hitting restart it starts to shut down, then comes up with "restarting" screen and just stays there, never moves from there. On shut down it just freezes after closing down windows. It can't be good always shutting down via the power button. I haven't added any new programs at all so not sure why this started happening.
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Jan 3, 2014
I have a Dell XPS 8700 Desktop, has 8GB of RAM and a 1TB hard drive, running Windows 8.1 which I had installed the day it came out..the PC I purchased in September 2013..for the past few weeks I have noticed how when I shut down the pc that it can take up to 4 minutes to shut down, the monitor will go black but the power button the tower will remain white til it turns off, it used to turn off in a matter of seconds, now its minutes..same issue for restart, takes about 3 minutes to restart and no one from Dell can figure out what the problem is..all I had installed in December were updates from microsoft thats it, other than that nothing new has been installed. Yesterday I got a notification from Dell on my PC notifying me that I should update my BIOS which was A4 to A6 which I did and still the same issue..talked to five technicians and no one can figure it out, been told maybe its software related and I need to reformat the hard drive, I feel that would be a waste of time, if there was an actual cause I would do it, but to format my hard drive with no known cause of this problem would be stupid, it would just happen again.
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Jul 1, 2014
I would like to automatically create a restore point everytime I shut my computer down. I have had no success with TASK SCHEDULER (which could easily mean I'm doing something wrong). Heard of/ Use any 3rd party software for this?
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Aug 20, 2014
My computer was stuck in shut down twice and have received Driver Power State Failure BSOD.
OS: Windows 8.1 32-bit.
sfc /scannow -> clean
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Aug 6, 2014
My computer freezes randomly when I am using multiple programs. For example Photoshop and Chrome. Fortunately it doesn't happen all the time. But is it is still very annonying. I think the problem is driver related but I'm not sure. It has never happend when playing games.
Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.
Information:
- Computer: Alienware 17 Laptop
- OS: Windows 8.1
- Attachment: Event Viewer administrative logs- Do you need more information?
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Nov 6, 2013
Computer rebooted randomly today with no BSOD. Found this in the event log.
I've ran a sfc /scannow with no errors reported and also re-imaged my machine using the DISM tool. Here is a link to my MEMORY.DMP file it's 1.1GB! Is that normal?
[URL] .....
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 11/6/2013 11:13:56 AM
Event ID: 1001
Task Category: None
Level: Error
[Code] ......
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Jan 23, 2014
Ever since I have bought this computer, it has constantly crashed. When I attempt to fix something, for example: re-seat the memory, made sure there was plenty of cable slack, etc. The system will then seem stable for 7-10 days. Then out of the blue, the system will crash several times in a short time (sometimes this period can be a few hours or a few days). Even though it has constantly crashed (in the hundreds of times) I would say I have actually witnessed it less than 10 times. There was one time though the system had crashed, rebooted, and then even crashed again before I even had a chance to log in.
The file included is from the last 2 months and it has 30 files. This appears to be a rather large number, this is nothing compared to what it used to be like when I first purchased this system a year ago.
Specs:
HP Envy 700
32 GB
i5-4430 3.0 (4 core)
Windows 8.1
DirectX 11
Graphics - Intel HD Graphics 4600
Antivirus - Symantec End Point
Malware Protection - Spy bot Search and Destroy
Heavy used applications:
GNS3
PhotoShop CS5
Here is the attachment.
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Sep 15, 2014
About 2 months back i had a new pc build. Since then, either 2 things would happen. My computer screen will complete freeze, with a buzzing sound and i would have to manually restart or i would get a BDOS with a buzzing sound and the computer auto restarts. These crashes are completely random, sometimes it would happen couple times a day, sometimes i can go a week without one. i also notice about almost all of these happens when im gaming. and everytime i look at the event log, its always the same Kernel-Power 41.
This is the computer spec
OS: Windows 8
PSU: EVGA SuperNOVA 750
Graphics Card: ASUS GTX780-DC2OC-3GD5
CPU: Intel Core i7-4790K 4.0GHz
Mother Board: ASUS MAXIMUS VII HERO
RAM: G.SKILL Trident X Series 8GB (2 x 4GB) DDR3 2400 (PC3 19200)
SSD: Kingston HyperX 3K 240GB
This is what i got using WinDbg
Bugcheck Analysis:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
[Code] ......
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Oct 5, 2012
I'm using Windows 8 Professional (got it from MSDNAA as soon as it appeared there ) and it seems to me that Windows 8 doesn't really shut down properly. I attached an image taken with Snipping Tool and it showed that the CPU up-time is 4 days etc etc..
The inconsistency here is, I just booted up my laptop few minutes ago. I did shut down my laptop properly every time. The only explanation here is that this 4 days ago was the day when I placed my battery back into the laptop.
But the laptop supposed to shut down PROPERLY right?
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Jul 27, 2014
Yesterday while I was sleeping, a thunder struck nearby my house while my PC was running. After that I immediately switched the PSU from 1 to 0 without trying to shut it down properly. Since then I cannot shut down my PC without switching off the PSU. To tell you exactly what happens, I press the shutdown button in Windows 8.1 normally, after that it shuts down for around half a second, turns back on for half a second and then again turns off for half a second. After that it powers back on. I forgot to mention that my integrated network card on the motherboard died after the lightning as well. My MOBO has some kind of electrostatic discharge protection as well. Last thing, when I booted up my PC for the first time after I turned it off by switching off the PSU, it said "Setting thing up for you" like I started Windows for the first time.
System specs:
Motherboard: Gigabyte 970A-D3
CPU: AMD FX-8320 @ 3.5ghz
GPU: MSI 7790 1GB OC GDDR5
RAM: Kingston HyperX DDR3 2x4GB @ 1600mhz
PSU: LC Power LC600H-12
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Feb 28, 2014
My windows 8.1 cant shut down. the indication is, if i plug my flashdisc it can't be detected. if that thing happen, my windows 8.1 will not shut down !
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Oct 26, 2012
I'm trying to shut down my computer, but can't find out how after installing Windows 8?
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Apr 1, 2014
I removed the Windows' boot menu with some terminal commands I can't recall now. I managed to do it, but now my Windows, instead of shutting down, I think it suspends. I still able to reboot it through.
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Aug 5, 2014
For the past 2 weeks (approximately), when I click "Shut Down" on my Win 8 laptop, nothing happens. If I click "Sleep," it goes to sleep right away, but it will not shut down. I see by the forum posts that my problem isn't unique. I have tried all three methods described in the post: [URL] .... - all to no avail. I have also tried Power Options > Choose what the power buttons do and unchecked Turn on fast start up as other posts have suggested.
In Method 2 described in the post above, I ran sfc /scannow and ended up with the following result:
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in C:/Windows/Logs/CBS/cbs.log. (I tried to attach the file but it's 15MB, too large).
My Win 8 machine is new (only a few months old) and my system specs are attached also. It was shutting down fine, I have a feeling this happened during a Windows Update.
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Feb 9, 2013
Everything goes as it should, and when computer should shut down, monitor turns off but computer still works (leds on the case, fans and so on).
I don't know what's happening, and why? It's not every time when i shut it down, but it just happens.
I'm using Object dock Start8.
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Jun 2, 2012
my laptop will not shut down with this windows8 now when I close the lid.
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Oct 27, 2012
i have upgraded my laptop to windows 8 everything works fine when it is on but when i try to shut down or sleep it just has a black sceen and does not turn off or sleep and it becomes unresponsive so have to hold down the power button to reboot it.
also whenever windows needs restarting it freezes on the restarting screen so again have to reboot by holding down power
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Oct 3, 2013
I've done a fresh install of 8.1 RT and all appears to be well except if I shut down.
If I select restart it restarts fine.
However if I select Shutdown, I get the woindows shreen telling me it's shutting down, then the monitor goes blank, but the PC is going indefinitely (I've given it 15 mins)
If I press the reset button on the PC case it reboots into windows without any "windows didn't shut down" type messages during bootup.
However if I check the event log, it does say
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details:
- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 3 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2013-10-03T13:23:29.444131300Z EventRecordID 3351 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer George - Security [ UserID] S-1-5-18
- EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 6 PowerButtonTimestamp 0 BootAppStatus 3221225595
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May 5, 2013
i just downloaded and install windows8 pro x64 and i activated it! but every 1 h it shutsdown!!!!!
my cpu isn't heated! every thing in my motherboard works fine! tried everything but didn't got any response!
i think it's from the installation file but it worked fine and didn't gave me any error!
is there a tweak or a patch fix for it?????
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Feb 27, 2014
After im playing in this case battlefield bad company 2 or now it was battlefield 4 after like 5-10 minutes i hear my video card is working very hard it's fan and the temperature is like 110-117c.
Then after more 5 minutes or so the monitor is shut down and the pc is frozen i can't click anything only can restart the pc. It's like the pc is in sleep mode but frozen. I don't have any blue screen before it.
I'm not sure if the problem is drivers like the video card drivers memory or virus. I have nod 32 did scan last night cleaned 17 threats.
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Jul 12, 2013
I recently purchased a new desktop and it came with Windows 8 installed on it. Everything worked fine for the first two weeks. Then, I noticed my fan was running at full speed when I'd come into the room after a while. My desktop was in sleep mode, so I was like, Woke my desktop up and the fan returned to normal. Every time my computer goes into sleep mode, the fan kicks on full blast. Okay... maybe no sleep mode, but the fan will shut off when I shut down my computer, right? Nope again. When my computer is shut down, the fan is still running at full speed. The thing is, when my computer is in sleep mode or shut down, the fan runs at full speed, but when I'm using it (like now) the fan is normal.
I've been looking around trying to find something related to my problem. I've came across a few articles on the forums, like Fans still running after shutdown of windows 8. Seems like my same problem, but it was during his install he shut down Windows. However, there was talk of this "bcdedit /set disabledynamictick yes", but I don't really want to mess with the my boot.ini files... I'm not bad at small programs, but I really don't want to toy around and destroy my desktop right now.
I've read some other articles about a Windows 8 laptop in idle mode with the same problem, and they said it was antivirus related. I figured that if that were the case, shouldn't have I seen it during the first time I booted up my desktop?
I think I started noticing this problem AFTER I installed some windows updates from Microsoft... Any way to verify that everything went smoothly, I kinda assumed and left my computer running while it was updating...
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Jan 14, 2014
when I shut down my laptop, it never finishes. The screen turns off after showing "shutting down", but my back-lit keyboard and the leds never turn off. It happens like 10% of the times.
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Jan 1, 2014
I recently bought a new laptop which has windows 8 installed on it and at times when I put it into sleep mode the screen goes off but the computer is still running and I have to use the power button to turn it off(Which I don't really like to do). When I turn it off the same thing happens and sometimes when I'm lucky it will give me an error message .I have download all of the updates for windows 8 which did not solve it and I disabled fast bootup which didn't either I am just wondering if I download 8.1 will it fix it although I installed 8.1 on another laptop and the same thing happened and then I installed just 8 which gave me the same result.
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