Optical Drive Often Won't Read DVD Data Disks

Sep 17, 2013

Both optical drives are shown as working properly in Device Manager, but 70% of the time will not read data DVD disks. That includes data disks burnt using Nero and ISO Joliet format; and either mutli-session or finalized after burning. And disks formatted like a flash drive in UDF format using Windows 8 burning software. And is the same for R or RW +/- disks.

Rebooting sometimes fixes the program, other times not.

I have an Intel mob and CPU but Intel do not support drivers for Windows 8 so all drivers are generic Windows 8. Running driver update from device manager says all drivers are up to date.

I also intermittently, but regularly, get the printer and webcam USB2 drives not detecting these devices. And occasionally the USB3 external hard drives. USB drivers are also up to date.

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I'm concerned that I might have disabled a utility using Task Manager's advice for saving memory.

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After I fixed it I tried several data CDs that worked but the next time I restarted is when the problem returned.

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Dec 6, 2013

Recently, I tried to use the Optical CD/DVD Drive to play a CD, but every time I insert a CD, the drive itself will read it, but the computer won't recognize it. I ended up going to the Device Manager and can't find the Optical Drive!

I was using this a few weeks ago and it worked fine (this was after a Windows 8.1 update).

I'm not sure how I can make my laptop recognize the Optical drive.

I would assume I'm missing a drive, but I can't seem to find it on the Lenovo Driver page.

I have a Lenovo G505 Series Laptop running Windows 8.1 64-bit.

I would really like to have my CD/DVD Drive working again.

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Mar 17, 2013

So i had bought a laptop with Windows 8 Pre-installed.

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I made my recovery disks and want to do a clean install of Windows 7 on it.

To do this:

I disabled Secure Boot & Legacy something.

Then Set the Boot option to my Optical drive. Finally! the setup started, But as soon as i click on INSTALL NOW At first screen. It doesn't pick up my Optical Drive and says I've to Insert the disk, or choose my USB/CD Drive from the list (which is empty as it doesn't detects it)

2nd thing:I tried installing a clean version of Windows 8. If i enable Secure boot & Legacy. The Optical drive doesn't show up in Boot options to select it as boot. But when i disable it, It detects the drive and the same after the INSTALL NOW screen on windows 8. It says there's no harddrive/optical drive both.

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The first time I did that win7 had some kind of virus in it so I went to the recovery partition and restored the computer to factory settings.

So my other question is if I do somehow get it to work, do I have to delete the recovery partition or do I leave it alone. Logically it would only be able to recover for windows 7 right?

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Dec 6, 2013

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So, the question is, if I were to use a utility like the Windows 8.1 disk management feature to either delete the drive letter or even change it to another one, will that mess up the external hard drive or even lose data? Because until I transfer my files to my backup disk I am afraid of losing my only copy of my files.

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I have a 1.5 yr. old ASUS notebook which has been upgraded from the initial Windows 8.0 to 8.1 and then to PRO several months ago. The PRO was done in an attempt to install the encryption technology, Bitlocker. Shortly after the install of Bitlocker, I found it would not work and traced it back to a discussion with ASUS who said this particular notebook was not built with the ability to be encrypted. (This is the second notebook/laptop in several months that I ran across this!) In any case, Bitlocker is not turned on anywhere, and unfortunately, I can't find any tool to remove it from my harddrive as of yet. I only mention this as a possible bearing on the issue since apparently it embeds itself in the root directory, if I am correct. This problem recently started for some unknown reason I can't contribute anything to.

My drive D: is an extension on the physical drive. When I try to manipulate and files or folders, it comes up with "the media is read only" or "the disk is write protected" all dependent on what I am trying to do and what application is open. It will, of course, allow me to copy files to C:. I have tried the following:

-CHKDSK which found nothing
-FILE CHECKER which found nothing
-PERMISSIONS checked and everyone and everything has full permissions
-DISKPART/ATTRIBUTES ran to check everything and according to the attributes on this volume, there is NO READONLY! I ran the CLEAN command 2X anyway which came up "successful" each time.
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I cannot start my acronis to get my latest backup (on external drive), yet i can access my email and other programs.

The windows system is actually on a small ssd drive for speed although my C drive is on my normal harddisk.

i get the fault code 0x800704b3 when trying to access programs such as Wise 365.

My Hyper drive manager will not work either.

I can copy and paste and am copying all of the files in My Documents to an external hard drive (where all my Acronis backups are.

I have a sinking feeling that the only option left to me is a complete reinstall somehow as all the options seem to be blocked to me (Restore, Refresh etc)

Getting C unlocked would be a bonus.

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I have gone through: Permissions - Allow or Deny Access to Users and Groups in Windows 8. I'm not comfortable with command prompts or registry keys, so I tried option three (Change Access Permissions in Advanced Security Properties).

By default, the user had permission for "Read, Read & execute, List folder contents" only. However, even with these I found that the user could delete and modify the files/folders in drive Z. So, I denied the following: "Create file/folders, write attributes/extended attributes, delete subfolders/files". This seems to serve my purpose.

Now I wish to know two things:

1) Am I doing the right thing or messing up something?
2) There was a radio button "Only apply these permissions to objects and/or containers within this container". This I had left unchecked. Should I check this? The window (see attachment) clearly states that these permissions apply to "this folder, subfolder and files". Is this just a redundant option?

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I have a 6 month old Dell XPS 8500 (i7, 8GB RAM, 1TB-7200 rpm hard drive). I consistently take care of it (defrag, clean sweep, virus/malware protection). See the dropbox link or PDF attached for examples of my issue.

Dropbox Link: [URL] .....
Dropbox Video: [URL] .....

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When I go back to Win 8 i can't see the folder and files I created on the E drive from Win 7.

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[URL]

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