Network / Sharing :: Internet Randomly Disconnects?
Jun 28, 2013
I am running Windows 8 on a Dell Inspiron 3520. At random moments, the internet disconnects. Sites do not load, however it says I am still connected to the network. I have to manually reconnect to my network for the internet to work again. This is quite frustrating. The other laptops I have (and have used for many years) do not have this problem, so I believe it to be a problem with either the OS or the hardware.
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Jul 21, 2013
Sometimes when I am working on my laptop doing whatever it just disconnects me out of the blue. It shows this stupid icon and says that there are no connections possible:
At first, I did not know what to do so I just began doing some random things on the network center. Then I figured out how to solve it:
First open network center
Then, Open adapter settings
Disable your Wifi network card
Next, Enable it again
And then your internet connection is back again
Now this works fine on short term, it takes like less then one minute.
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Mar 3, 2012
I'm loving Windows 8 Consumer Preview so far. However, my internet connection (Cable/LAN/Hikari Fiber) is disconnecting after 5 or so seconds. I'm using a Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (on an Asus P6T Deluxe V2 Motherboard).
The system is dual booting with Windows 7 and that connection is perfectly OK. To get it to work again (for 5 seconds) I have to disable and re-enable the controller, and sometimes it seems necessary to delete the connection and set up another one.
Fortunately my connection is fast so I was able to stubbornly update a few small files via Windows Update by reconnecting many times, with a few % progress each time! Non of those updates were related to the connection hardware or this issue though.
So far I've tried (numerous times):
1. (The above update procedure, in case of hardware updates.)
2. Disabling and enabling the controller, and setting up the connection again.
3. (Swapping the drivers with Windows 7's, and then back to the originals.)
4. Re-installing Windows 8
5. Searching Marvell's site for driver updates.
6. Searching Asus's site for updates.
7. (Connection Login and Password are correct)
Points of note:
a. Windows 7 (dual boot) is connecting fine.
b. This is a hobby, so basic stuff should have been covered.
c. The timezone, date and time are set correctly.
This motherboard is very popular, and I don't see similar issues online, other than maybe wireless ones. I wouldn't have expected things to be too different from Windows 7. I'm expecting it is a simple driver issue.
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Aug 7, 2014
I have a Windows 8 computer, HP 110-017cb. Here is a look at it online with some of its features and specs: [URL] .....
Now the first problem that I have been having for awhile, is that it randomly disconnects and reconnects to and from the internet. My computer requires an ethernet cord, and it is never unplugged. I have tried different ethernet cords and blown out the ethernet ports on both the computer and the modem, and I cannot identify the problem. It is not the modem as my brother plays our PlayStation 3 online with an ethernet cord and he never gets disconnected.
The other problem I have had is that recently when I watch videos or listen to sounds, the audio gets choppy and distorted, and the whole computer slows down. The most that has ever happened while I was on the computer, was that sometimes I would watch videos online and the video would freeze but the sound would keep playing without a problem. The sound itself has never been distorted before until this problem.
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Aug 18, 2014
Well there's this game that uses HTTP protocol for everything. I built a new computer with Windows 8.1 Pro as my OS and whenever I try to play the game my internet ends up disconnecting. (connection from my computer to the router, the router itself doesn't disconnect)
This never happens with any other game, my internet never disconnects from anything else at all really. Whenever I open the game, try to download and view another user's replay or just in general try to do anything from within the game I end up disconnecting.
I'm using the exact same router/internet that I was using on my old computer (although a new network adapter, same model though) which was running W7 Ultimate. It's making playing the game very frustrating considering it needs an internet connection to officially submit any kind of scores you make.
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Jun 16, 2014
I have a wireless router and am connecting 2 phones (wifi) and 1 PC (ethernet). The PC is running Windows 8 and has two User Accounts (I'll call them "Business" and "Personal").
Since setting up the router, the phones have connected over wifi without problem. If I log onto the "Personal" user account on my PC, it connects over ethernet, and the phones still work with wifi.
However, if I log my PC onto my "Business" user account, the PC says it has connected to the Home Hub via the ethernet cable, but there is no internet connection. It also causes the internet connection on the phones to drop (sometimes the wifi goes down completely, sometimes it says it's connected to wifi, but there is no internet). I don't think it's an ethernet problem either, as I connected my PC wirelessly instead of with the cable, and the same thing happens.
The PC only ever does this on the "Business" user account, the "Personal" account works fine (I'm using that now). Looked everywhere to find a solution, I assume it's something in the settings, rather than a router issue. Can't find the answer anywhere.
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Aug 3, 2013
My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.
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Aug 10, 2013
I just bought a Lenovo Y500 a couple of days ago and it came with a pre-installed Windows 8 everything seems working fine but when it comes to Wifi it randomly disconnects a lot , sometimes shows limited access and most of the time the signal strength bars keep going up and down.
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Feb 25, 2014
For Christmas we purchased an all in one Dell Inspiron, along with a new Toshiba LED TV. I just recently figured out how to use the TV's mediashare function, playing video/audio files from my Dell's hard drive.
Prior to the update to Windows 8.1, there didn't seem to be any issues. However, since that update, we'll be watching a video file (several, it doesn't seem to matter what the file is) and the file will stop playing, and a message saying connection was lost will pop up. When I then check the computer, it shows it has "limited connection" to the home network, and I'll have to disconnect and reconnect before we can start watching again.
From what I can tell, it ONLY happens during mediashare use, and never during normal computer usage.
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Jul 12, 2014
Recently during the past month or so, my system has developed a problem where the wi-fi works initially for about a minute or so after waking up from sleep, and then abruptly disconnects.
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Mar 6, 2014
I have been having trouble with the WiFi connection on my laptop for quite a while now. It used to be that it would simply disconnect from wifi for now apparent reason, but I changed a few settings and now that seems to be resolved for the most part. I have a new problem though. The wifi tends to disconnect for just a couple of seconds occasionally, and then fix itself. It wouldn't be a problem, but the interrupt is usually enough to kill my Skype calls (which I do a lot of) or any VPN connections I am on (which I also do a lot of). What would cause a momentary interruption in wifi?
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Oct 18, 2013
So, I installed Windows 8.1 x64 from the Windows Store yesterday and now my QB-35US3 Hard-drives keep randomly disconnecting and connecting again. I had no problems before the upgrade. The bay is connected via USB 3.0.
I attached the SF Tool files.
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Jan 31, 2014
I've tried three mice, Logitech G400, Razer Deathadder 3.5 and a random Logitech wireless but the problem remains.
I haven't found any coincidents when i run a specific program or game. Sometimes it goes a day or two without incident and sometimes multiple times a day. I have run several Malwarebytes Anti-Malware and Avast scans but they did not find anything.
I have also ran a "sfc /scannow" and the "DISM.exe /Online /Cleanup-image /Restorehealth" to fix. I have tried the current drivers for every mouse, tried without drivers and tried to uninstall all drivers all let Windows install them itself.
My specs:
Windows 8.1 Pro 64-bit
System Manufacturer: Acer
System Model: Aspire 5750G
BIOS: InsydeH2O Version V1.21
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
DirectX Version: DirectX 11
Graphics:
GeForce GT 540M
Driverversion: 327.23
Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
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Mar 10, 2013
Whenever I load up Starcraft 2 or TombRaider for example, games that go full screen on my PC, I lose my internet connection. When it comes to Starcraft 2, You need an internet connection to play. I don't know what to do and I've been trying to google up a solution without much success. I have Windows 8 Home Basic and a Netis WF-2117 Wireless PCI adapter.
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Aug 7, 2014
I have a Asus Laptop operating with Windows 8.1. It connects to wifi but none of the desktop icons can get to the Internet. Meanwhile most window tiles in the start menu have Internet access . For example I have the application "MegaTube" and that application has access to the Internet. As well as the weather app, which updates when connected to the Internet.
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Sep 15, 2014
This has been happening for the better part of 10 months now. Its happened on both Windows 7 and Windows 8 (8.1 to be specific).
I cold boot the PC and sometimes the network connection will not connect. There are two ways to solve this:
1) Reboot works everytime I believe
2) Or just open the PROWinx64 zip (Intel Network Connections Install Wizard)
This is the interesting bit - I don't reinstall the driver, I merely open the zip, it extracts and it loads the very first screen of the install wizard. That's all that is needed to connect the network.
This began happening after I resinstalled Windows 7 last year, and after a bit of searching for a solution I decided to just upgrade to Windows 8.1 However, as I've seen the problem still persists.
Is this indicative of a hardware failure or what might be the issue?
I have tried multiple drivers. The latest one listed on the ASUS page (P8Z68-V Pro mobo) is from Sept 2013, so I've also tried one from Intel's page
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Jan 19, 2013
So I've had a new HP Pavilion G6 for several weeks. In the last three days, every few hours it will randomly disconnect, and won't re-connect unless I restart my computer. The other laptop in the house is not having any problems, so I don't think it's the router. I tried re-installing the WiFi driver but it's still doing it.
In my Events Log I notice that before each disconnect there's an unidentified event with the Intel Wireless as a source: "The description for Event ID 5007 from source NETwNe64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."
I checked previous threads on random disconnects but they all seem to deal with a connection that disconnects every few minutes, not hours.
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Jan 12, 2013
I recently purchased a new desktop computer which had windows 8 pre-installed. I was somewhat enjoying it (hating everything about the changes from windows 7) and then my wifi would disconnect every few minutes. I used windows update and installed all new updates (which takes a long time with random wifi disconnects) and it still had no way out. I went to the website of the wifi driver and downloaded + installed the most recent drivers. The disconnects became slightly less frequent.
My computer is an Acer AME600-EB388.
I have checked the power settings and made sure they weren't set to shut off.
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Apr 23, 2013
I am having trouble with ICS on win 8. On my old laptop (win xp) I used to be able to share my 3Connect dongle internet to connect to Xbox live. I recently got a new laptop with win 8 and whenever I share this internet connection I can never connect on my Xbox (the network to internet part fails). When everything is connected up and shared the Ethernet says 'Unidentified Network' which i believe is the cause of the problem. I've read i may require a driver update but i cannot seem to find one.
My Laptop: Toshiba Satellite C855-29N
what to do, maybe i am not setting up the connection sharing properly?
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Jan 3, 2014
Okay, so in Windows 7 I am able to connect my wireless to my phone, and run an ethernet cable over to my Xbox. If I use the ICS feature and configure it under services to allow ports 88 and 53 UDP, it works fine. This also allows my Xbox to seemingly add to this list of ports as it finds necessary.
The issue is however, with Windows 8, although I can connect to Xbox Live the same way, it does not seemingly allow the Xbox to add more ports that it deems necessary. This leads to that NAT error message that I am actually trying to do this as a way to bypass it.
In Windows 7 this only works if the connection is set to Home (not sure about Work), but not public. I'm curious if the reason this does not work in Windows 8 is that Windows 8 does not have a Home option, but rather only Private or Public settings. There is some small setting buried deep somewhere that I just need to change to treat it like Windows 7 allows Xbox to treat home networks and configure/add ports automatically.
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Jun 27, 2014
How can i create local WIFI network without having internet access on my pc. This seems to work if I have access to internet but when i disconnect internet connection my PC ( virtual router ) cannot see anymore other devices..
All other devices that are connecting to my virtual hostednetwork are working without any problems expect my pc. What have i missed that my PC where virtual hostednetwork is running cannot see devices in "virtual" network without internet access?
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Feb 22, 2013
I just got a brand new Samsung Laptop for work. I dont know a ton about windows 8 either im fairly new to it. I work at a mental hospital doing security and we are allowed to have a laptop for over night shifts. I have an Alfa wireless antenna (cause i get low signal where im stationed) along with my normal laptop Wifi.
Heres the story. I was using my laptop antenna then out of no where it said "Identified Network (no internet access)" then my internet just stopped. I had this happen on my old laptop and it lasted a few days then worked like normal again. Then i switched to mt usb antenna and it worked fine for about 20 mins then all of a sudden it went it "Identified Network (no internet access)". So I was stuck with no internet. I tried looking up fixes on my ipod and i tried 3 Ways To Fix The Unidentified Network Error in Windows 8 and it didnt work I tried How To Fix Unidentified Network Windows - YouTube and it didn't work either. I'm dying here cause I have to sit in a room for 12 hours tonight with no way to keep my self from falling asleep or entertained.
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Nov 1, 2013
I'm having a serious problem trying to connect my other laptops running windows 8, the host laptop that is connected to internet with modem is Compaq Presario g56 laptop also running windows 8, I'm connected to the internet with my evdo modem and this laptop is browsing fine, I download mhotspot to share this connection, this other computers are connected but showing limited connection in their network and sharing panel, the modem have access to internet and the private network I created on the host computer also show access to internet, so why are other computers connected to this computer are not browsing with this internet connection. attached is the screen shot of the host computer this problem had been persistent for more than one week
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Sep 15, 2014
I can set up sharing of my internet connection with the WiFi hotspot connection and it works fine until I restart my PC.
Then it reverts to a different setting and I have to manually change it back.
Is there a way to make the internet connection sharing settings permanent?
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Dec 8, 2013
I use a USB modem in Windows 8.1 laptop. I want to share the internet to other devices by creating a hostednetwork. I used the netsh commands to create and start the hostednetwork. The wifi hotspot got created as 'Local area network connection *14. The internet from the USB modem was shared to Local area network connection *14. Other devices are able to connect to this and are getting IP address in the range of 192.168.137.X. The issue is that, the devices are not able to access internet. in troubleshooting this issue.
Don't give the instructions to create a hostednetwork or advice to use 'Virtual router plus'. I have already done all sorts of basic troubleshooting. Everything looks fine, but there is no internet connection to other devices.
I am able to share internet using the same USB modem with same method in Windows 7.
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Sep 15, 2014
I got this problem on my laptop Asus u38dt under Windows 8.1 a couple of months ago. It cannot connect to any network either via Wi-Fi or Ethernet (I tried an external USB Wi-Fi adapter as well, with the same result). In case of getting IP with DHCP, the network is shown as Unidentified network with no address assiged (IP is like 169.*). When static IP enabled, the network name is correct. But in both cases, connection is Limited and with No Internet access.
Connection can't be established with any router while other devices connect properly with them, so the problem is on the laptop side.
With all of this, any ping, even to 127.0.0.1, results in General failure.
When booted in Linux liveUSB, network works fine, so it is clearly not a hardware issue.
I tried resetting TCP/IP stack with "netsh int ip reset", reinstalling drivers, reinstalling the network adapter, and lots of other methods and still it doesn't work. Restoring system is not an option since I don't have any restoration point prior to the problem anymore.
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Nov 8, 2013
Mobo is a Gigabyte 970A-ud3
cpu - AMD-FX 8 core
Ram 8gb gskill
PC lost connection to internet before I reinstalled a clean copy of Win 8. I went in to device manager disabled Ethernet driver,then enabled it-still no connection!
could it be my isp ? ,laptop works fine.
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Apr 22, 2014
I have an Asus Aspire laptop with windows 8 on it. Recently my laptop has refused to load we pages. It says it is connected to the wifi and it will load the opening page for Google Chrome. If I try to go any further than that, it says the web page is unavailable.
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Jan 23, 2014
Trying to fix my wife's computer (Toshiba Ultrabook, purchased 08/2013, Windows 8 as a standalone workstation) - I haven't been on it ever before; not very Windows 8 fluent.
Symptoms:
Can't load anything in IE or Firefox, including local router web interface
Can't RDC or FTP
CAN ping websites
On login, balloon appears:Failed to connect to windows service; Windows couldn't connect to the Windows All-User Install Agent service Service isn't running, but starts on my command without issue. It's set for Automatic startup. Starting service does not resolve any issues.
Ran SFC... From cbs log:
DIRSD OWNER WARNING - about 600 instances, mostly in C:windows
"Ignoring duplicate ownership for directory" another 600 instances
My wife's account is an Admin account. While in her account, I created a new user account, also admin. This new account has the same issues as my wife's.
As another bit of info, this weekend my wife used an older WD external USB HD for the first time. She didn't experience any difficulties, except the "safely remove device" attempt was never successful. Not sure if this is correlation or coincidence.
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May 16, 2013
I have a laptop I bought last fall with Windows 8. Everything has worked fine until just now. I had internet a moment ago and now it is telling me that there is no connection available. I have checked to see if the wifi was turned off. ALl my other devices are working fin. I went to check that the wifi was turned on in the laptop and it shows no wifi at all....
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Nov 23, 2013
For many years I've always hibernated my computer when I'm done for the night, then wake it in the morning and continue where I left off. For the past week or so when I wake it up I have no internet connection. I have run the self repair thing (I forget the name off the top of my head) which usually fixes any problem I have but this time it says it can't solve the problem. I tried Googling for an answer and the only solution I could find didn't work. That is to go into Device manager > Network Adapters, and disable "Allow computer to turn off this device to save power". That didn't sound like a good answer anyway since this did work before and now it suddenly doesn't.
My specs are:
Win 8.1 Pro x64, Core 2 Quad 2.4 GHz, GeForce GTX 470, 8GB RAM
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