Network / Sharing :: Acer AME600-EB388 / Windows 8 WiFi Randomly Disconnecting
Jan 12, 2013
I recently purchased a new desktop computer which had windows 8 pre-installed. I was somewhat enjoying it (hating everything about the changes from windows 7) and then my wifi would disconnect every few minutes. I used windows update and installed all new updates (which takes a long time with random wifi disconnects) and it still had no way out. I went to the website of the wifi driver and downloaded + installed the most recent drivers. The disconnects became slightly less frequent.
My computer is an Acer AME600-EB388.
I have checked the power settings and made sure they weren't set to shut off.
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Jan 19, 2013
So I've had a new HP Pavilion G6 for several weeks. In the last three days, every few hours it will randomly disconnect, and won't re-connect unless I restart my computer. The other laptop in the house is not having any problems, so I don't think it's the router. I tried re-installing the WiFi driver but it's still doing it.
In my Events Log I notice that before each disconnect there's an unidentified event with the Intel Wireless as a source: "The description for Event ID 5007 from source NETwNe64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."
I checked previous threads on random disconnects but they all seem to deal with a connection that disconnects every few minutes, not hours.
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Apr 26, 2014
I have a new windows 8 machine (Dell Inspiron 2350), and there is a problem with the WIFI keeps disconnecting. I have determined that it seems to primarily happen whenever I am downloading any large files. When the computer is sitting idle or I am just browsing it doesn't seem to happen.
I do not have any such issue with my Windows 7 laptop or mobile devices.
I have already tried all the suggestions found elsewhere about changing the power management settings, and have already disabled "allow computer to turn off this device to save power".
I already have the latest driver, and have updated the bios.
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Jul 28, 2013
the wifi on my lenovo ideapad z580 running Windows 8 gets disconnected when i lock my screen
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Jul 21, 2013
Sometimes when I am working on my laptop doing whatever it just disconnects me out of the blue. It shows this stupid icon and says that there are no connections possible:
At first, I did not know what to do so I just began doing some random things on the network center. Then I figured out how to solve it:
First open network center
Then, Open adapter settings
Disable your Wifi network card
Next, Enable it again
And then your internet connection is back again
Now this works fine on short term, it takes like less then one minute.
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Feb 15, 2013
my internet connection dropping every day, usually around 2-3 times per day. Internet goes off for a second or two and it comes back. Usually this wouldn't be a problem for me but I am a professional poker player and every time internet goes off, I loose all my active tables in poker lobbys (due to reconnect) which is unacceptable and a serious problem for me.
I have tried this now on both Windows 7 x64, as well as windows 8 x64, and same problem continue to happen after freshly formatting my PC. I am connected directly to my ISP modem and I have also connected another computer(laptop) in same way to determine if it's a computer issue and this problem isn't happening on my laptop.What Have I done so far?
-Updated latest driver, changed cables, disabling and replacing LAN cards, disabling sleep modes.
-Formatted my computer (Went back to Windows 8 from win7 as I thought this might be the issue but it isn't)
-Tried removing programs such as NOD32,Utorrent,etc..
-Talked with ISP who replaced the modem and confirmed it is stable and not dropping connection on their side.
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Jun 30, 2013
I am having a problem with my network wireless connector, my computer keeps disconnecting and I have to reconnect. How can I stop this from happening.
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Aug 2, 2013
Is there a way to setup network profiles or something so that when I bring my Surface Pro to work and connect to the wireless network there it will use the static ip address I have but when I disconnect and then connect to my home wifi it will go back to DHCP? On my MacBook Pro I can go into the network settings and change the location profile I have setup for networks but I don't see anything like this for Windows 8.
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Dec 6, 2013
I have windows 8 tablet Acer Aconia and I connect it with 3G network. I want allow only certain websites or programs to use the internet connection & block the other. Because 3G network is expensive in our country and I want to minimize the data size.
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Aug 10, 2013
I got Acer 5755G. I upgraded from Win 7 to Win 8 but laptop is freezing. Randomly...
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Aug 10, 2013
I just bought a Lenovo Y500 a couple of days ago and it came with a pre-installed Windows 8 everything seems working fine but when it comes to Wifi it randomly disconnects a lot , sometimes shows limited access and most of the time the signal strength bars keep going up and down.
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Jun 9, 2014
I purchased a new Windows 8, Inspiron 15 7000 series - 7537 last December. I had been using a router at a hotel for the time, and it worked correctly. When I arrived home, I had a Belkin router, and i experienced network issues in that i could not connect to the wifi. I could connect with Ethernet cable. The problem was fixed through customer support eventually, but I now have a new Comcast router, and i'm experiencing what appears to be the same or a similar issue. I can access the internet fine by wire. With wifi, it says i have access to the internet over the internet icon in the bottom right, but i cannot access webpages. I can use skype, and communicate through it.
Here is the result from the ipconfig /all :
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig /all
Windows IP Configuration
[Code] .....
I really need the wifi on this router working for this laptop. Let me note that it works on other laptops, so it should be an issue with hardware or settings on this laptop.
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May 10, 2014
I have two wifi APs in the home and only one has an Internet connection. the other is to access the wired LAN.
Last week I updated from Windows 8 to Windows 8.1 and thought everything was going well until I started getting wired LAN dropouts.
I have traced it back to 8.1 handling connection to wifi APs. In Windows 8, I was able to have "Connect automatically" for BOTH wifi adapters on this laptop. Now when I try to connect to the non-Internet AP, Windows 8.1 announces (correctly) "Limited access" and that's what Windows 8 did too. BUT, Windows 8.1 waits a few seconds then drops the connection with a useless message, "how me solve connection problems," where there is NO problem. A limited connection for the AP to the wired LAN is OK as it was in 8.
So now I am stuck with no home LAN access unless I drop the Internet AP and connect to the LAN AP.
Also, in the great wisdom of 8.1, because it is only a "limited" connection, it does not remember the Passphrase so I have to type it in every time. So much for progress.
What to do to get past this behavior and have a "limited" connection as OK as it is with Windows 8?
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Jul 18, 2013
I want to forget a Wi-Fi network from my network list i windows 8.1 . But when I right click on that network (to forget that network) nothing happens i.e. right click menu does not open.
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Nov 1, 2013
I'm having a serious problem trying to connect my other laptops running windows 8, the host laptop that is connected to internet with modem is Compaq Presario g56 laptop also running windows 8, I'm connected to the internet with my evdo modem and this laptop is browsing fine, I download mhotspot to share this connection, this other computers are connected but showing limited connection in their network and sharing panel, the modem have access to internet and the private network I created on the host computer also show access to internet, so why are other computers connected to this computer are not browsing with this internet connection. attached is the screen shot of the host computer this problem had been persistent for more than one week
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Jun 28, 2013
I am running Windows 8 on a Dell Inspiron 3520. At random moments, the internet disconnects. Sites do not load, however it says I am still connected to the network. I have to manually reconnect to my network for the internet to work again. This is quite frustrating. The other laptops I have (and have used for many years) do not have this problem, so I believe it to be a problem with either the OS or the hardware.
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Sep 15, 2014
This has been happening for the better part of 10 months now. Its happened on both Windows 7 and Windows 8 (8.1 to be specific).
I cold boot the PC and sometimes the network connection will not connect. There are two ways to solve this:
1) Reboot works everytime I believe
2) Or just open the PROWinx64 zip (Intel Network Connections Install Wizard)
This is the interesting bit - I don't reinstall the driver, I merely open the zip, it extracts and it loads the very first screen of the install wizard. That's all that is needed to connect the network.
This began happening after I resinstalled Windows 7 last year, and after a bit of searching for a solution I decided to just upgrade to Windows 8.1 However, as I've seen the problem still persists.
Is this indicative of a hardware failure or what might be the issue?
I have tried multiple drivers. The latest one listed on the ASUS page (P8Z68-V Pro mobo) is from Sept 2013, so I've also tried one from Intel's page
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Sep 15, 2014
I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.
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Jun 3, 2013
I have Acer v5 touch which I only just purchase A few weeks ago. For some reason every 30 minutes the internet keeps dropping out, When the system Carn't connect I can connect to the internet with my tablet just fine so I dont know if its the router?
My family has reported that there having issues aswill but it seems to be at diffrent times. So I carn't tell if its the computer or network dropping out, I have read that acer has had previous wifi issues a few months ago. This leaves me comfused and how to fix the problem. Its A brand new machine so if it is the laptop why am I already facing issues with it??
Heres the error : [URL] .....
Could it be the computer or network?
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Aug 3, 2013
My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.
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Feb 6, 2014
maybe 2 weeks I get randomly BSODs, sometimes with "Multiple_IRP_Completed_Requests", sometimes with "PFN_LIST_CORRUPT" errors.
It felt to me that they appeared more often after starting the computer out of standby/hibernate. But today it happend while watching a video over HDMI. After starting, Windows tells me that it wants to send the following to Microsoft (just in case it's important):
C:WindowsMinidump20614-27531-01.dmp
C:UsersUserAppDataLocalTempWER-89953-0.sysdata.xml
C:WindowsMEMORY.DMP
My System:
Acer Aspire 3820TG Notebook (3,5 years old)
Windows 8.1 Professional
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Dec 7, 2012
I prefer to keep my home WiFi network from public view by disabling the SSID broadcast, i.e "hiding" the network.
With two modem/routers (a Belkin Play Max F7D4401 ADSL modem/router and now a Cisco EPC2325 DOCSIS modem/router) on two computers (home-built desktop and Acer TM8172T notebook), after the initial connection Windows 8 Pro would not reconnect without tediously re-entering the SSID name and password. Once it does connect, it displays the original SSID name with a new one with an incrementally increasing appended number like:
I was manually deleting them all (except the original) using netsh, until I realized you can <right-click> on an entry in the screen above and choose "Forget this network."
This is the process I go through each time to re-connect. Is there something I'm missing?
I read that if Windows 8 saves too many WiFi connections, it cannot "remember" them to automatically reconnect to them, so on the notebook, I deleted all but wpcTrue (the original), and it now automatically reconnects, although occasionally it will add a new connection with an incrementally increased number -- currently the notebook shows both wpcTrue and wpcTrue 2. I had used the notebook on the road, so had about five WiFi connections saved. On the Desktop my home network is the only WiFi connection I've ever made. However, no matter what I do on the desktop, it NEVER remembers to automatically log on when the SSID is not broadcast.
I even tried manually setting up a connection via Network and Sharing Center > Set up a new connection or network, to no avail -- the desktop computer will not automatically reconnect.
I doubt that this is relevant, but the Belkin modem/router, the Belkin USB adapter I use on my desktop computer, and the notebook's Broadcom internal modem are all b/g/n. The Cisco modem/router is b/g.
If I "unhide" the SSID, i.e. broadcast the SSID, all is well in the world. Both computers automatically reconnect to the modem/router. If I hide the SSID, and then disconnect or reboot, the desktop computer will not automatically reconnect.
I just noticed that the pop up WiFi connection column shows "WiFi-2 Off" -- what does the "Off" mean?
And, why is it "-2" ? My notebook just shows "WiFi', period. (The first image with "WiFi (Off)" was from a previous Windows 8 installation on the desktop computer. I decided to change from EFI-boot to non-EFI so reinstalled Windows 8. I simply used the old image as a quick way to show how the connection name assignment runs away.)
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Jun 27, 2014
How can i create local WIFI network without having internet access on my pc. This seems to work if I have access to internet but when i disconnect internet connection my PC ( virtual router ) cannot see anymore other devices..
All other devices that are connecting to my virtual hostednetwork are working without any problems expect my pc. What have i missed that my PC where virtual hostednetwork is running cannot see devices in "virtual" network without internet access?
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Sep 15, 2014
I have an Acer Aspire laptop with Windows 8.1. My main modem is located downstairs in my house, with a laptop connected to it (it works fine, never any issues). Before, I had a router wired upstairs to connect my laptop to. Here's the problem - it doesn't matter if I am using a wireless or a wired connection, I get a limited connection. I will have Windows troubleshoot the problem, and it always says that the problem was that the Default Gateway is not Available, and it will say that it is fixed. However, this randomly happens over and over anywhere from 2 minutes to 20 minutes after I just "fixed" it.
I have just recently tried running a wire across my house to plug directly into the modem. This worked for a while, but the same thing started happening. Keep in mind, there is also a laptop wired directly to the modem downstairs in my house. I believe (but I haven't checked this in a while) that if I connect to the WiFi from my modem downstairs, it works fine.
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Jul 31, 2014
I have an Acer Aspire E1-572 laptop. Went to connect it to my router via an Ethernet cable but failed to have connection,It works okay on wifi but not on the Ethernet the square box don't show next to the clock.I have looked in device manager for any yellow exlamation marks and none to be seen.
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Jun 16, 2013
My ISP provides service only via 802.11. I use laptop A most of the time. The captive portal for the service provider only allows one login per account at a time. The policy is intended to prevent multiple people sharing one account. It's just me, I'm the only user, but very occasionally I'd like to have a 2nd laptop access the internet simultaneously. No abuse, just the simple convenience of not having to logout from A if I need to use B for 30 seconds.
What I want to set up seems simple and it probably is:
WiFi Internet <---> Laptop A <---> ethernet cable <---> Laptop B
Such that Laptop B can share A's active WiFi connection without having to request its own unique address from the ISP.
At present, Laptop A has its network interfaces set up so:
- WiFi is connected, active, functional. Selected the "Yes turn on sharing and connect to devices" in sidebar.
- Under the wired network properties IP Version 4, I manually set addresses to be
IP 192.168.10.1
Subnet 255.255.255.0
Gateway 0.0.0.0
Laptop B has only a wired network, set to
IP 192.168.10.2
Subnet 255.255.255.0
Gateway 192.168.10.1
A & B can connect directly to each other, share folders, etc.
What do I need to do in order to get laptop B to transparently use A's WiFi connection? My guess is that A needs to be set up to do some routing between the internet side and the 192.168.10 subnet, and B needs to be set up to look to A as its "ISP" ... but I don't know where to begin.
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Feb 27, 2013
My laptop is few months old HP Pavilion g6 OS: Windows 8 uses a ralink rt5390r 802.11bgn wifi adapter.
The wifi was working just fine suddenly it stopped. It detects my home network but every time it tries to connect ends up "unable to connect to this network". It connects to my friends wifi but not mine. And it connects with cable.
There is a red cross on the wifi network but it's green not GREY. It is not a modem problem because the other PC connects just fine. When I'm on wifi, cmd ipconfig gives me disconnected media for all the network cards on the laptop. Command netsh shows failure and access denied.
What I have tried to do for the past week :
I upgraded the adapter/ driver. My windows is fully updated. I re-installed the network card. I tried a USB wifi. I uninstalled the private server. I uninstalled my Norton because I thought it was blocking the connection I also deactivated the windows fire wall. I changed the SSID and PSW ... nothing worked. and of course I tried restarting, resetting, rebooting, deactivating and activating, disabling and enabling every single thing but nothing works.
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Jun 9, 2014
I am trying to setup a wifi hotspot in my Windows 8.1
I have been trying to do this manually in the Command Prompt as all the proprietry systems 4 No) I tried all failed after about 12 hrs
I used the following command "netsh wlan start hostednetwork mode=allow ssid=NAME=password"
And obtained the correct response
I then typed "netsh wlan start hostednetwork" and got the following response
" The hosted network could not be started
The group or resource is not in the correct state to perform the requested operation"
How can I determine what this means and how is it resolved
I did check using the command prompt that this was possible with the computer and received acknowledgement
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Dec 21, 2012
I JUST bought my laptop three weeks ago. Two weeks ago, I started having issues where I would constantly lose my Internet connection (wifi). This is not happening with any other devices in my home, including my IPad and son's laptop. Now it's not recognizing Internet connections at all. Acer wants to charge me, says it a software issue, not hardware. It's an Acer Aspire V5-571P.
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Jun 23, 2013
I just bought a msi s30 laptop yesterday. So everything went fine when I test the wifi connection before I go to sleep. When I say fine, I mean I could connect to the internet. Then when I woke up this morning, I turn on the wifi but it says "no network found". I check the router and it is working perfectly fine. I also checked the device driver and its also working properly.
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Aug 30, 2013
just got a alienware 17 laptop and i installed windows 8 on it.
now when i go to connect to the internet through wifi like i normally do it cant find any wifi signals and says i have no network adapter driver? i tried using a Ethernet cable at work with different internet and when i plug the Ethernet cord in it doesnt do anything and still says no connections at all
btw ive tried updating it through the files on my computer and it says its up to date, used troubleshooter everything. nothing worked sadly
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