Network / Sharing :: User Account Disconnects From Router And Disables Internet
Jun 16, 2014
I have a wireless router and am connecting 2 phones (wifi) and 1 PC (ethernet). The PC is running Windows 8 and has two User Accounts (I'll call them "Business" and "Personal").
Since setting up the router, the phones have connected over wifi without problem. If I log onto the "Personal" user account on my PC, it connects over ethernet, and the phones still work with wifi.
However, if I log my PC onto my "Business" user account, the PC says it has connected to the Home Hub via the ethernet cable, but there is no internet connection. It also causes the internet connection on the phones to drop (sometimes the wifi goes down completely, sometimes it says it's connected to wifi, but there is no internet). I don't think it's an ethernet problem either, as I connected my PC wirelessly instead of with the cable, and the same thing happens.
The PC only ever does this on the "Business" user account, the "Personal" account works fine (I'm using that now). Looked everywhere to find a solution, I assume it's something in the settings, rather than a router issue. Can't find the answer anywhere.
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Jun 28, 2013
I am running Windows 8 on a Dell Inspiron 3520. At random moments, the internet disconnects. Sites do not load, however it says I am still connected to the network. I have to manually reconnect to my network for the internet to work again. This is quite frustrating. The other laptops I have (and have used for many years) do not have this problem, so I believe it to be a problem with either the OS or the hardware.
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Mar 3, 2012
I'm loving Windows 8 Consumer Preview so far. However, my internet connection (Cable/LAN/Hikari Fiber) is disconnecting after 5 or so seconds. I'm using a Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (on an Asus P6T Deluxe V2 Motherboard).
The system is dual booting with Windows 7 and that connection is perfectly OK. To get it to work again (for 5 seconds) I have to disable and re-enable the controller, and sometimes it seems necessary to delete the connection and set up another one.
Fortunately my connection is fast so I was able to stubbornly update a few small files via Windows Update by reconnecting many times, with a few % progress each time! Non of those updates were related to the connection hardware or this issue though.
So far I've tried (numerous times):
1. (The above update procedure, in case of hardware updates.)
2. Disabling and enabling the controller, and setting up the connection again.
3. (Swapping the drivers with Windows 7's, and then back to the originals.)
4. Re-installing Windows 8
5. Searching Marvell's site for driver updates.
6. Searching Asus's site for updates.
7. (Connection Login and Password are correct)
Points of note:
a. Windows 7 (dual boot) is connecting fine.
b. This is a hobby, so basic stuff should have been covered.
c. The timezone, date and time are set correctly.
This motherboard is very popular, and I don't see similar issues online, other than maybe wireless ones. I wouldn't have expected things to be too different from Windows 7. I'm expecting it is a simple driver issue.
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Aug 18, 2014
Well there's this game that uses HTTP protocol for everything. I built a new computer with Windows 8.1 Pro as my OS and whenever I try to play the game my internet ends up disconnecting. (connection from my computer to the router, the router itself doesn't disconnect)
This never happens with any other game, my internet never disconnects from anything else at all really. Whenever I open the game, try to download and view another user's replay or just in general try to do anything from within the game I end up disconnecting.
I'm using the exact same router/internet that I was using on my old computer (although a new network adapter, same model though) which was running W7 Ultimate. It's making playing the game very frustrating considering it needs an internet connection to officially submit any kind of scores you make.
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May 31, 2013
My computer keeps listing the internet connection as "limited". It does this randomly, I don't know when it will happen next. Restarting router/computer fixes it sometimes, but not all the time. Sometimes it takes about 4 restarts of the router until I get a proper connection. Trouble shooting merely describes the problem as having no connection and tells me to reconnect the router. This takes around 5 minutes each time and I'm getting tired of doing this, as it interrupts skype calls, games and conversations.
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Sep 15, 2014
Two days ago my ISP replaced my modem-router for a new one. Ever since the replacement, my main desktop computer won't connect to the internet "immediately". I checked the connection via ethernet and WiFi with my other computers (even tested every single one of my ethernet cables) and they work perfectly fine, except for my main desktop computer.
What my desktop does:
When I turn it on I have to wait for around an hour before it connects to the internet. During that hour, it attempts to identify something (I guess the IP? - the yellow warning icon gets displayed) and after 3 seconds of attempting, the connection drops and it goes back to saying "No connection". The connection is being made via Ethernet cable and I tried the troubleshoot but it continues to say that I need to plug-in a ethernet cable to my computer, thing is it is already plugged in and like I stated above, the cable worked fine with all my other computers. My desktop used to work perfectly fine with my old modem-router.
I attempted to do do some troubleshooting refreshing my ip using the cmd with admin privileges but nothing worked as it said every time that there was no media connection. My desktop just randomly connects to the internet by itself after an hour of attempting to connect and disconnecting and once it gets connected it works perfectly fine until I restart my computer or turn it off and then the next day it'll be the same thing over again.
This has gotten extremely annoying, what can I do to fix this and further prevent it from happening? - I updated all my drivers and it's still the same. It'll just connect to the internet whenever it wants to.
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Nov 28, 2013
I had a previous thread with my Windows 8.1 OS (8.1 - Wireless Adapter shuts off). I thought it was solved, but after a couple of days, it happened again.
I reformated my System Partition, installed a clean Windows 8 Pro version (Because i didn't had the problem before i upgraded to Win 8.1) and now i have the same issues.
Installed the latest drivers from Intel (Didn't fix it)
Installed the drivers that came with my laptop for windows 8 (Didn't fix it)
Disabled the Power Management setting to turn of the adapter
Changed my DNS (Because i was also getting the 'Default Getaway' problem (Didn't fix it)
Did the DISM thing, nothing
I'm starting to think that this is a problem on the Hardware Level? I could try to go back to Windows 7, but i'm afraid i'll have the same problem...
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Oct 13, 2013
I use the Windows Account to login to my 2 Windows 8 laptops (Lap1 and Lap2).
Lap1 - Has 1 Windows Account (Lap1Acc1)
Lap2 - Has 1 Windows Account (Lap2Acc1)
In Lap2, the Windows Account Lap2Acc1 had few problem with "Trust this computer" as Windows never sent the code in the registered email. So I created a fresh new Windows Account (call this Lap2Acc2) with new email. I deleted the Lap2Acc1 from Lap2 using User Accounts and created a new user using Lap2Acc2.
Now the problem is. Before removing Lap2Acc1, I didn't leave the HomeGroup and so, for some unknown reasons, in both of my laptops, in the HomeGroup tabs I see these users
Lap1Acc1
Lap2Acc1 (this was removed from Lap2 as a user, but it still exists in the HomeGroup)
Lap2Acc2
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Aug 10, 2013
I just bought a Lenovo Y500 a couple of days ago and it came with a pre-installed Windows 8 everything seems working fine but when it comes to Wifi it randomly disconnects a lot , sometimes shows limited access and most of the time the signal strength bars keep going up and down.
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Jul 21, 2013
Sometimes when I am working on my laptop doing whatever it just disconnects me out of the blue. It shows this stupid icon and says that there are no connections possible:
At first, I did not know what to do so I just began doing some random things on the network center. Then I figured out how to solve it:
First open network center
Then, Open adapter settings
Disable your Wifi network card
Next, Enable it again
And then your internet connection is back again
Now this works fine on short term, it takes like less then one minute.
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Feb 25, 2014
For Christmas we purchased an all in one Dell Inspiron, along with a new Toshiba LED TV. I just recently figured out how to use the TV's mediashare function, playing video/audio files from my Dell's hard drive.
Prior to the update to Windows 8.1, there didn't seem to be any issues. However, since that update, we'll be watching a video file (several, it doesn't seem to matter what the file is) and the file will stop playing, and a message saying connection was lost will pop up. When I then check the computer, it shows it has "limited connection" to the home network, and I'll have to disconnect and reconnect before we can start watching again.
From what I can tell, it ONLY happens during mediashare use, and never during normal computer usage.
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Jul 12, 2014
Recently during the past month or so, my system has developed a problem where the wi-fi works initially for about a minute or so after waking up from sleep, and then abruptly disconnects.
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Mar 6, 2014
I have been having trouble with the WiFi connection on my laptop for quite a while now. It used to be that it would simply disconnect from wifi for now apparent reason, but I changed a few settings and now that seems to be resolved for the most part. I have a new problem though. The wifi tends to disconnect for just a couple of seconds occasionally, and then fix itself. It wouldn't be a problem, but the interrupt is usually enough to kill my Skype calls (which I do a lot of) or any VPN connections I am on (which I also do a lot of). What would cause a momentary interruption in wifi?
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Dec 30, 2013
I have a lenovo G505 laptop - it will no longer connect to my BT home hub despite it showing as being available. I suspect it might be to do with the fact that it is has a passkey - I entered it yesterday when prompted and it connected fine, but now I'm not being given the option of entering the key.
I've also tried connected using the BT wifi (as opposed to homehub) but once again it will not connect me. I've been through all the troubleshooting options, and searched under every term I can think of, but nothing is working.
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Feb 17, 2013
When I click network while i am in windows explorer, the network infrastructure is not there, only the Computer is visible there and i want to fix something by changing the properties of my modem/router on the network infrastructure.
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Jun 29, 2014
without the likes of logmein?If I enable remote login on my pc, what needs to be done in my router (if anything) so I can remote in from wherever I want? I am running Windows 8.1 pro X64 router is netgear R6300
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Jan 3, 2014
Since I changed the security parameters to my Linksys Wireless Router so my grandson could log in while visiting me on his laptop. I can't seem to be able to access my other computer on my home network. Enclosed is an "ipconfig/all" screenshot. I need to access my printer on my other printer which I was able to do prior to playing around with my router. All the diagnostics say more or less the same thing. They can "see" the computer but it isn't responding...
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Jan 23, 2014
Wifi worked, walked away for 10 minutes, then found that it didn't. I would normally just reset the router, but I live in an apartment building and the router is in my landlords office.
When I did ipconfig /all, my ip started with 169, which I know isn't normal. But when I try to do a /release and /renew, I get the error "No operation can be performed on local area connection *14 while it has it's media disconnected." I am unable to attempt a wired connection, as the router is not accessible to me.
.I'm not sure if this is a router issue, or an issue with my laptop (less than a year old.) I am a grad student and I currently have to do most of my work via my iphone, which is getting very inconvenient.
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Aug 28, 2014
I have a user with a machine that was setup with Win 8.1 Home. The machine has been upgraded to 8.1 Pro and joined to a domain (WinSrv 2003). I need to get the content/configuration from their old local machine user profile to their new domain user profile.
I tried to copy the contents of their ../users/<name>/.. folder from the local user profile to the new domain user profile (after they had logged in once, and then logged off). This did not work. When I did the copy, I grabbed all files, including hidden...was that my mistake, or is the issue broader?
In the end....they want their old stuff and configuration under their new credentials/profile.
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Aug 8, 2014
I am sharing my internet connection with my roommates, but lately they have been using P2P to download stuff which uses almost all the internet speed available. I have set up QoS to limit their bandwidth in the main Asus wifi router which directly connects to the modem, it works great for a few days, but then it doesn't work anymore, I still get slow internet speed now. Since my flat has 2 wifi routers, one is the main and another one is set up with a different name but still connects to the main router via the ethernet cable a few metres away so that the wireless range is increased. Just for your information, the two routers are transmitting on different channel, if you think that might be the cause and they have different SSID.
Could it be possible that the QoS only works in the main wifi router and doesn't affect the other wifi router which my roommates also have access to it?
I have changed the default router password so I am sure that they have no access to the router's settings.
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Jan 19, 2014
Yesterday I purchased a new Dell Laptop. In the setup and configuration the unit found my wireless network. I have two other PC's (not windows 8) two Kindles, two Cell phones and an IPAD on this router and all the Dell would say it it can't connect to this network. It won't ask for the passkey, it provides no additional information and I can't get online in my own network with this system. I can however log on to a neighbors unsecured network effortlessly.
I am using an old airlink 101 wireless router that has been trouble free for several years. I tried to log onto airlink for a support inquiry but they no longer provide support for this model.
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Feb 13, 2013
I have a netgeat WNDR4500, I also have readyshare cloud installed on my home pc (HP pavilion elite x64 Win 8 pro) I also have it on my work pc (windows 7 pro Lenovo). I cannot seem to access my shared folder when logging in to ready share, it shows my device, but never pulls the shared folder. Is there something in the port forwarding setting that I may need to change?
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Mar 21, 2014
So i always when i try to go to my router settings or test my speed i always notice that my ip is changing every day.
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Jun 12, 2013
I am using windows 8 laptop. When i tried to log in to Beetel Router admin page(192.168.1.1), i was not able to log in. I used "admin" as username and " password" as the password. But the page is not getting loaded. Its asking for the username and password again. My friend is able to log in to the same page with the same credentials in his windows 7 laptop. So i guess its the problem of OS.
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Nov 15, 2013
I have to reconnect my Win 8.1 computer each time it's started,my Win 7 computers do not have this problem. Also my Canon G16 WiFi camera can connect to all my Win 7 systems but not to my Windows 8.1 the camera is not found. Windows 8.1 has been a real bummer. Just glad I still have other computers running Win7.
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Oct 19, 2013
Since upgrading to 8.1 , if I try and access my routers web page to change some config settings , the browser (and I've tried 4 different ones) connects to the web interface REALLY REALLY slowly... we're talking 5-10 minutes just to show part of the menu UI and even then not all the graphics show.
I can connect to the same interface using my tablet and it's instant...
Under Windows 8.0 it worked just fine also...
General web browsing is fine as is internet access for gaming etc...
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Jun 30, 2014
my tp link wireless router problem. The problem is related to windows 8 apps.
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Sep 15, 2014
I have a linksys WRT54G router connected to a beetel 110TC2 modem. I want to get a static ip address for port forwarding. How to get a static ip and how to do port forwarding?
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Sep 15, 2014
I'm trying to set up my router to the new internet connection and get the wifi going but for the life of me I cant get it set up. The internet connection itself is fine, from modem to pc. Once I have the modem in the mix,it gets no/limited connectivity and cannot reach the setups. I have tried the classic 192.168.2.1 and 192.168.1.1 and about 5 other variations, along with 'http://router'. My router is a Belkin N300 Wireless N Router. If I use a command prompt and do 'ipconfig', there is no ip address beside 'gateway default' once the router is connected. I have reset my router to factory settings. I've tried using a static ip address for my computer [though not sure if i did it correctly]. My DHCP is enabled.
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Jan 20, 2014
I have my private wireless router setup so that when I select it the password is provided automatically.
How do I force the system to ask for the password each time I connect?
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May 31, 2013
I have broadband from virgin media with one of their superhubs made by netgear, I have a CCTV DVR plugged into this using a regular cat5 cable, the DVR will allow you to view 4 cctv cameras via the internet,
Android and blackberry phones can both connect to the router using wifi, an IBM laptop running XP also has no problems, the only thing that does have a problem is a new Toshiba laptop running windows 8,
If the DVR is plugged into router before win 8 connects then the Windows 8 machine cannot log on using wifi, it gives message saying restricted access and has no internet access, if you unplug the DVR Windows 8 machine logs on fine you can then plug DVR back in and laptop can browse all day with no problems, if you log off then try and log on again you get the same restricted access message again ...
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