Network / Sharing :: High Latency / Lag / Ping When Playing Online Games

Feb 9, 2013

I installed the Windows 8 Consumer Preview last december and since then, all my online games both from local and international servers have been experiencing extreme lag during gameplay and loading. This only happened after i installed the consumer preview and since then has been happening everytime i try playing any of the online games. I tried playing offline games to see if it might be the graphics but did not encounter any graphics lag and the offline games played perfectly.

I've contacted my ISP and one of their techs came over to check my connection and found nothing wrong with it or from the connection from their servers. Even streaming and downloading speeds are normal.

I've checked my connection at speedtest.net and my ping and internet connection are also registering as normal

Now i tried contacting support for 2 of the online games Starcraft 2 and Diablo 3, they requested a pathping file which i sent to them and copied below:

Tracing route to 202.9.67.254 over a maximum of 30 hops

0 Boni [192.168.1.101]
1 192.168.1.1
2 112.203.160.1.pldt.net [112.203.160.1]
3 119.93.255.233
4 210.213.131.46.static.pldt.net [210.213.131.46]
5 210.213.131.93.static.pldt.net [210.213.131.93]

[Code] ....

My graphic driver is up to date and i'm running a 2GB RAM 800 mhz + 8 GB readyboost RAM

Seems my problem is loss of data packets during the exchange of data going on during online gameplay.

How to resolve this problem, considering streaming and downloading speeds are fine and only online games are affected, both the game support and isp support are blaming each other for the problem and i'm still left back in square 1 with my problem.

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Here's a result from an online ping test with an american server. so, no packet loss.

--- xxx.xxx.xxx.xxx ping statistics ---
20 packets transmitted, 20 packets received, 0.0% packet loss
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I have already tried :

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Here are my computer specs (its a 4 year old and its really , really bad ):

Gigabyte G41MT-S2PT(motherboard)
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Here are the screenshots of DPC Latency Checker and Latencymon :

DPC Latency Checker (2minutes):

There are one or two yellow once a while .The values also slightly raise to yellows when I move the mouse , which I think is normal .

Latencymon (2minutes-both pitcures):

The values were raising and falling

The values were raising until I stopped the checking .

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My irq's seem strange the Microsoft acpi compliant system has 511 entry's is the normal?

::System::

Windows 8.1 all updated.
Memory (RAM) 16281 MB
CPU Info AMD FX(tm)-8350 Eight-Core Processor

[Code]....

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--------------------------^^^^

For the purpose of this trivia let's limit it to Windows 8 command line .. not Linux or OS/2 or whatever.

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Name BROWNBEAR

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Both PHYSICAL machines (i.e not running inside VM's)

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Windows networking

IPCONFIG for BLACKDOG (Ethernet connected) shown

Router Ethernet settings shown (should I have a Domain !!) Always worked without one before.

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*first BSOD, when i was playing Battlefield 4 Online

*second bsod I'm playing War of Mercenaries (in facebook)

*third bsod I'm playing War of Mercenaries (in facebook).

and some random bsod.

I attached the SF_Diagnostic_Tool SF_09-05-2014 in the attachment.

Speccy:

[URL]

MiniToolBox:

Code: MiniToolBox by Farbar Version: 23-01-2014Ran by Bryan (administrator) on 09-05-2014 at 19:17:54Running from "C:UsersBryanDownloads"Microsoft Windows 8.1 Pro (X64)Boot Mode: Normal***************************************************************************========================= Event log errors: ===============================Application errors:==================Error: (05/09/2014 07:13:56 PM) (Source: Application Hang) (User: )Description: The program LiveComm.exe version 17.5.9600.20413 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.Process ID: e54Start Time: 01cf6b770ef6b5ffTermination Time: 4294967295Application Path:

[code].....

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This is the exact PC that I have, without any custom changes. And it is also the place I got it from with a warranty--you can also find the computer's more detailed specs in the link: CybertronPC Beast II TGM1214A Gaming PC - AMD FX-9590 4.70GHz, 32GB DDR3, 2TB HDD, DVDRW, 3GB GeForce GTX780, Liquid Cooled, Front Fan Control Panel, WiFi, Windows 8.1 at TigerDirect.com

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Most times I get these freezes, on the various ones I play, I get this warning in the Event Viewer, timed JUST before the freeze:

"A pointer device did not report a required angular physical range." - Event 259, Win32k (Win32k) (Warning)

+ System - Provider [ Name] Win32k - EventID 259 [ Qualifiers] 32768 Level 3 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-06-25T09:29:29.551083000Z EventRecordID 4414 Channel System Computer Zach-PC Security
- EventData 00000000010000000000000003010080000000000000000000000000000000000000000000000000
Binary data:

In Words
0000: 00000000 00000001 00000000 80000103
0010: 00000000 00000000 00000000 00000000
0020: 00000000 00000000

In Bytes
0000: 00 00 00 00 01 00 00 00 ........
0008: 00 00 00 00 03 01 00 80 .......
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

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I'm very unsure what to do at this point--I can play my games, but there are various interruptions (randomly) throughout play that make me regret getting this computer (I had a Windows 7 that ran 99% of my games, without any sort of problems; and the Windows 7 wasn't even geared to the teeth like this one is.) I have also attempted to run these games in Windows XP/etc compatability modes, to no avail.

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Software
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Had this computer since jan 2013 custom built from ibuypower and been having this problem since i got it. At first only got bsod from playing steam games like dead island after 30-60mins. Now i may get them about 2 times a month from just casual use. Bsod are usually different (irql not less or equal, system service exception) but always same driver fault which is ntoskrnl.exe.

I have swaped the graphics card with a similar one, no difference.
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I posted the latest minidump...

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Sep 15, 2014

I am having trouble with system stability playing games. I suspect it's overclock related, but I've fiddled with so many settings and can't get it to stay stable. I have looked through the logs some, but I don't really understand what I'm looking at.

Is there somewhere else I can look for a guide to understanding the info that the SF Diagnostic Tool compiles?

System info:
i5 4690k @ 4.2 GHz
PowerColor AMD Radeon R9 290 PCs+ 4 GB
Gigabyte Z97N-Gaming 5
Kingstone Fury 2x4 GB DDR3-1866
Samsung 840 EVO 500 GB SSD
Seagate Barracuda 3 TB 7200 RPM HDD
Silverstone SST-SX600G PSU (600W, 80+ Gold)

Other things I've done:
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Run graphics benchmarking/ stress testing with no problems (Furmark, Unigine Valley/ Heaven)
Monitor temps on everything - CPU never goes above 75C in stress testing, mostly averages mid 60s during stress testing, low 30s at idle, and 50s gaming. GPU stays very cool, never surpassing 70C even in extended stress testing
Update motherboard and GPU BIOS
Update drivers to most current manually

The BSOD problem occurs usually after about an hour or so of gaming, sometimes less. I never get a BSOD with a message, just a stutter, then blue screen usually with a buzz coming through the speakers, then a forced restart. I can reproduce it if I run AIDA-64 and add in GPU stress test along with all the others or even if I run AIDA 64 with regular stress test and the run something like Unigine Heaven concurrently. Doing that usually produces the crash within several minutes. Event logs from the restarts always show error 0x124.

Another (unrelated I think) problem I recently had was with high latency producing audio stutter (usually with music, not noticed during gaming). I fixed this when I was going through all my drivers and updating. It seems like it was a problem with my NIC driver.

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