Debugging :: Repeated BSOD After 8.1 Upgrade - Cannot Play Online Games
Dec 23, 2013
I upgraded my Windows 8 to 8.1 a few weeks back and ever since then I've been catching the BSOD (seemingly) randomly. I've tried everything I can think of yet still can't things going right again. I've tried refresh, repair, restore you name it. I've done malware searches, registry repairs, I've even run AVGs cool toolbox program (which found A LOT of crap not set properly). I've ran chkdsk, scndsk, and every other *dsk I can think of. I've even reformatted my drive (from within windows and without) a couple times. Somehow I've got what seems to be a stable system, but even a few hours ago it gave me the BSOD. It's booted back up, and has been running since but I cannot play online games (Forsaken, SWOR, etc.) without it freezing up and threatening me with that BSOD again.
I've been encountering random BSOD errors. I uninstalled a few games thinking they could be causing it but the errors have become more frequent since. I followed the instructions on the BSOD posting thread and attached is the information needed.
I get BSOD when i play the games and try to install samsung usb driver. I searched that issue but i couldn't find a solution but i found out how to reduce it. I downloaded my gpu little. Now it is problem for me.
ALT-TAB is not working when I am playing online games (Crossfire -develop by SmileGate/Neowiz) and Steam-DOTA2. I just experience it when I upgrade from Windows 8 to Windows 8.1. Is there a workaround on this? I don't want to go back to Windows 7 or 8
My computer has been crashing mostly while playing Guild Wars 2 and Archeage. It will crash, go to a weird colored screen, and I have to manually shut it off. I did a memtest and everything checked out, and I also tried switching the power supply out with one that wasn't having any problems and that didn't work either. I've also tried playing the games on the lowest settings and it still doesn't really work.
I just got my new laptop, it came without an OS, so I installed Windows 8.1 Pro.
I've only got BSOD so far when:
-Recording Counter-Strike Source with either NVIDIA Shadowplay, Fraps or Bandicam. It happens allmost instantly after starting recording (about 15-30 seconds).
.Just playing Asphalt 8: Airborne (from the store). One time I got BSOD almost instantly, another time I played for a couple of minutes before I exited the game myself.
I did not get BSOD when:
-Playing Counter-Strike Source and using Skype (and not recording).
-Recording Arma 3 (recorded for 1 hour).
These are the erros I've been able to capture (when playing CSS and recording):
I have been running 8.1 for a while - after a major crash a couple months back where I had to re-install the entire operating system, that has not happened again - but the computer does crash/re-boot itself fairly regularly. Luckily reboots are fast and painless. I have done a dump with SF that I will attach.
I recently bought the parts for this computer and have assembled it. I have updated all of the driver that I am aware of and have even updated the BIOS. My computer crashes whenever I try to watch youtube (especially if they are embedded in a website). Also, I recently purchased a computer game and I now get the error when starting that game. This has never happened with any other game until now.
I ran the intel processor diagnostic tool and my processor ... FAILED
My computer get many blue screens when im trying to play or render or make something it use to many resources from it. Ive change the vga card to a new and still getting BS (9800gt to GT630). Ive change the porwer suply from 450 watts to a 600 watts "Overtech" because I've thought it was there the problem but i still getting BS.
I have owned my MSI GT70 for about 1.5 years. About 1 month ago I have been getting BSOD whenever I play any games. I have updated all my graphic, network drivers etc...
So I just installed Kaspersky and it asked me to block some packet ports. I clicked "Yes to All" and now I can't play any online games. I've tried searching the net on how to fix the packet rules to no avail. I just updated Windows 8.1 after my laptop reset itself due to some problems so I don't feel like refreshing it again due to how long it takes.
*first BSOD, when i was playing Battlefield 4 Online
*second bsod I'm playing War of Mercenaries (in facebook)
*third bsod I'm playing War of Mercenaries (in facebook).
and some random bsod.
I attached the SF_Diagnostic_Tool SF_09-05-2014 in the attachment.
Speccy:
[URL]
MiniToolBox:
Code: MiniToolBox by Farbar Version: 23-01-2014Ran by Bryan (administrator) on 09-05-2014 at 19:17:54Running from "C:UsersBryanDownloads"Microsoft Windows 8.1 Pro (X64)Boot Mode: Normal***************************************************************************========================= Event log errors: ===============================Application errors:==================Error: (05/09/2014 07:13:56 PM) (Source: Application Hang) (User: )Description: The program LiveComm.exe version 17.5.9600.20413 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.Process ID: e54Start Time: 01cf6b770ef6b5ffTermination Time: 4294967295Application Path:
i recently had my power supply die and had to get a new one. Thee new one arrived two days ago and everything seemed to be running fine until i got a BSOD while playing a game and has continued to happen with a few different games. The games include CS:GO, BF4, and dark souls 2. It seems to My most recent crash was a red screen of death.
I've been getting a BSOD on and off for a long time now. I got one everyday for a couple days and haven't had one since, but I got one today so I've decided I need to fix this. I know this is a Windows 8
MSI GE70 laptop Windows 7 Intel Core i7-4700 CPU @2.40 GHz 12 Gb RAM
Processor: AMD FX-8350 CPU (8x 4.00GHz/8MB L2 Cache) PowerDrive Level 1 - Up to 10% Overclocking Memory: 16 GB [4 GB X4] DDR3-1600 Memory Module - G.Skill Ripjaws X Video card: NVIDIA GeForce GTX 650 - 2GB - EVGA Superclocked - Core: 1202MHz motherboard: Gigabyte GA-970A-UD3 -- AMD 970
Had this computer since jan 2013 custom built from ibuypower and been having this problem since i got it. At first only got bsod from playing steam games like dead island after 30-60mins. Now i may get them about 2 times a month from just casual use. Bsod are usually different (irql not less or equal, system service exception) but always same driver fault which is ntoskrnl.exe.
I have swaped the graphics card with a similar one, no difference. I have done 1 memtest for about 12 hours with 3 passes no errors.
My laptop has occasionally failed to start up (BSOD at boot) but eventually restarts correctly (after a hard restart or two) sometimes saying it is running a diagnostic and starting in a previous state. But this morning it BSODed on me a dozen times. I backed up all my data to an external drive and got the SFdebugfiles (attached).
I am having trouble with system stability playing games. I suspect it's overclock related, but I've fiddled with so many settings and can't get it to stay stable. I have looked through the logs some, but I don't really understand what I'm looking at.
Is there somewhere else I can look for a guide to understanding the info that the SF Diagnostic Tool compiles?
Other things I've done: -Stress test with AIDA-64 - no trouble, can run for hours and hours. Highest CPU temps under stress ~74C -Run Memtest86+ for 10 passes - no errors Run graphics benchmarking/ stress testing with no problems (Furmark, Unigine Valley/ Heaven) Monitor temps on everything - CPU never goes above 75C in stress testing, mostly averages mid 60s during stress testing, low 30s at idle, and 50s gaming. GPU stays very cool, never surpassing 70C even in extended stress testing Update motherboard and GPU BIOS Update drivers to most current manually
The BSOD problem occurs usually after about an hour or so of gaming, sometimes less. I never get a BSOD with a message, just a stutter, then blue screen usually with a buzz coming through the speakers, then a forced restart. I can reproduce it if I run AIDA-64 and add in GPU stress test along with all the others or even if I run AIDA 64 with regular stress test and the run something like Unigine Heaven concurrently. Doing that usually produces the crash within several minutes. Event logs from the restarts always show error 0x124.
Another (unrelated I think) problem I recently had was with high latency producing audio stutter (usually with music, not noticed during gaming). I fixed this when I was going through all my drivers and updating. It seems like it was a problem with my NIC driver.
So, my computer has been getting the BSOD lately for the past month or so. I get at least one BSOD everyday and sometimes two or three of them. From 12 am to now, I have gotten the BSOD three times. It happens when I play games too, but I don't think the games are the cause of the BSODs because they occur even when I'm not playing. I play CS: GO and Borderlands 2 if that will work. The BSODs are always IRQL_NOT_LESS_OR_EQUAL errors and then BlueScreenView says it has something to do with ntoskrnl.exe. I have attached the ZIP file that the SF Diagnostic Tool recommends.
My laptop is about 2 months old now and when ever I play games I usually get a BSOD crash within half to an hour every time. I personally have no clue how to fix these problems or read a dumb file correctly.
I have added an attachment with my latest crash logs
I have recently gotten a few BSODs while using Windows 7 Home, so I decided to upgraded to Windows 8.1 Pro, I did a clean install and formatted my hard drive during the installation process hoping that it will solve maybe some drive related issues that was causing some of my BSODs.
After installing I am still getting BSODs, it's fine when I play certain games or browsing the net, but when I play one particular game so far on both Windows 7 and 8 it crashes and I get a BSOD, the most recent one I got while playing the game was BAD POOL HEADER with 0x00000019, the BSOD before this one was when I was livestreaming to check if the BSODs are gone that I was experiencing while using Windows 7. I checked the event logs and I kept getting errors about DeviceSetupManager with the code 0x80072EFD on both crashes.
I Googled the code and it says it's something about Windows update error or could be caused by virus. I'm not exactly sure how to fix either of these, I ran Malwarebytes to see if it can pick up anything, but it's clean, I'm using Windows Defender.
I'm also not too sure if it's hardware related since I get BSODs on both operating systems, even though I get completely different codes, BSOD and errors to what I have been getting with Windows 7. But when I was on Windows 7, I was on sevenforums trying to work out what is causing the BSODs and I have done a few things such as:
- running memtest86 for 24 hours and it found no errors
- ran disk check and then system file checker in the command prompt which was 100%.
- ran seatools and that had no errors
- ran driver verifier for 24 hours to try and cause a BSOD, but didn't cause any.
- ran 3 different benchmark tests to see if it's the Graphics card or any overheating issue and it was fine.
- Opened up my case to have a look around, cleared any dusts, reconnected the wires and re-seated the RAM.
- downloaded and installed the latest drivers
But here's the 2 minidumps that I've gotten since the Windows upgrade if any one could take a look at them for me to point me into the right direction to fixing this issue or to figure out if it's either software/drivers or hardware related.
My problem is only happening when gaming and at random times, i also have crashes to desktop, but i dont know if the 2 problems are realated. Anyways lately i have been getting some BSODS thats mainly looking to be related to ntoskrnl.exe and ntkrnlmp.exe when i look in "whocrashed"
I uploaded the .zip from the SFD program from your website along with the latest minidump files (080514-4031-01 beeing the latest).
I'm having major issues with my GPU while playing games on my MSI GT60 0ND. I've tried several different drivers, from the one that came with the computer when I bought it, the one I could download from MSI's own webpage, to the newest from Nvidia. I was wondering whether you could see something in the dump files that could indicate the source of the problem.
The problem started about a year after the buy (which coincidentally was when the warranty ran out). It started out with a few BSOD's from time to time (video_tdr_failure - nvlddmkm.sys), and has now progressed to the point where the computer will BSOD shortly after playing. The problem started after I upgraded to Windows 8.1, but still persists now that I've downgraded back to 8, although it seemed like the problem was gone for a few days. The last BSOD happened while playing Hearthstone, after about half an hour of playing (which is longer than it usually takes).
Is this a software-related problem, or is the GPU simply shot?
When i start a game, usually wow or league, the game doesnt start. The process stays active and I cant shut it off and a couple of minutes later I get the BSOD with the message driver_power_driver_failure. This can also happen when I
It only occurred first if and only if I was playing, so I thought it was a compatibility prob so I just quit. But when I played this game Dragon Nest it too BSOD's or just plain PC crash. So I thought ok I cant play these 2 games. BUT when it happened too in Dota2, I think that's too much of a coincidence. Now my PC just random crashes and I really dont know why.
PC specs: Core i3-3240 Geforce GT420 4g ram Windows 8 64bit
I'm creating this topic to request the evaluation of crash dump. It usually happens after 15 or 30 minutes playing without problem and not in all games. My computer is new, about 1 month.
I am Brazilian and I used google translator to translate some of the files generated by sf diagnostics. Were partially translated (I kept the original files created in my native language Portuguese Brazil too.)
I installed the Windows 8 Consumer Preview last december and since then, all my online games both from local and international servers have been experiencing extreme lag during gameplay and loading. This only happened after i installed the consumer preview and since then has been happening everytime i try playing any of the online games. I tried playing offline games to see if it might be the graphics but did not encounter any graphics lag and the offline games played perfectly.
I've contacted my ISP and one of their techs came over to check my connection and found nothing wrong with it or from the connection from their servers. Even streaming and downloading speeds are normal.
I've checked my connection at speedtest.net and my ping and internet connection are also registering as normal
Now i tried contacting support for 2 of the online games Starcraft 2 and Diablo 3, they requested a pathping file which i sent to them and copied below:
Tracing route to 202.9.67.254 over a maximum of 30 hops
My graphic driver is up to date and i'm running a 2GB RAM 800 mhz + 8 GB readyboost RAM
Seems my problem is loss of data packets during the exchange of data going on during online gameplay.
How to resolve this problem, considering streaming and downloading speeds are fine and only online games are affected, both the game support and isp support are blaming each other for the problem and i'm still left back in square 1 with my problem.
