Maintenance :: Troubleshoot Option Under Advanced Startup Option Missing
Oct 23, 2013
The Troubleshoot icon that should be under the 'Advanced Startup' Option is missing. System is a new Dell Latitude 10 ST2 Tablet running Windows 8. Have access to 9 other identical tablets, all configured the same and they all have the Troubleshoot Option. Have tried multiple methods of getting to "Advanced Startup" display (including Safe mode, 'shutdown /r /o', etc.), but all result in only having the 'Continue', 'Use a Device', and 'Turn Off your PC' options - No Troubleshoot. Other than missing this icon, system is working fine. Shy of wiping the disk and starting over.
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Mar 17, 2014
Usually, Windows 8.1 advanced startup options -> troubleshoot menu should be .....
But my troubleshoot->advanced options only have UEFI Firmware and Startup Settings ....
I have to use command prompt ....
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Jul 12, 2014
I have Windows 8.1 Update Enterprise 64-bit.
I noticed that, in the "Change Action Center settings" window, the "Startup Apps" option is disabled. How come? How do I enable it?
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Sep 15, 2014
NEW option is not working in Drive Options (Advanced) during the installation of windows 8..option is GREY instead of BLUE..
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Aug 12, 2014
I have acer aspire v3-571g laptop with windows 8.1 x64 based OS. Processor is Intel Core i5.
To get a faster booting, i selected 2 processor instead of 1 in advanced boot option (msconfig) by mistake and now my laptop become dead slow on booting and startup.
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Feb 14, 2014
How can I bring it back?
What that "winrt--{***}-" folder is?
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Jun 15, 2014
what do I do if the refresh install on Windows 8.1 says that I'm missing files?
I installed Windows 8 from a retail disc and upgraded to 8.1 via Windows Update. I can't use the Windows 8 disc, it says invalid media.
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Jul 31, 2014
Apparently there's supposed to be a checkbox that reads "Show store apps on taskbar" but that isn't there! I have a version of Windows 8.1 that doesn't have this option. I really liked this feature. This worked for me until I installed a fresh installation of Windows 8.1.
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Jan 11, 2013
I have installed windows 8 on a windows 7 PC on a separate hard disk. But I am unable to get boot option at startup. Every time I have to select windows 8 boot disk from bios boot menu.
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Feb 26, 2014
I upgraded from win7 to Windows 8 and i had notice that i don't have fast startup and hibernation option in shutdown options. I checked in command prompt and i have this and . Laptop starting slower then my 7 year old Toshiba running Windows 8. Is this coused by lack of Ram. I have 6gb.
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Aug 6, 2013
I am trying to boot from USB in order to start using Ubuntu but my problem is that when I go to the advanced settings - troubleshoot - there is no UEFI Firmware Settings, which, from what I have gathered is necessary to be able to boot Ubuntu from my USB flash drive. So far the solution that most people have is that there is no UEFI on that particular computer/type of windows 8, and on the startup screen to press f2, f11, esc, etc but there is no indicator as to what key is is on the ACER splash screen, similar to this. scn101.jpg
Therefor, I cannot get into BIOS?
Acer Aspire|M
Aspire M5-481T
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Feb 26, 2014
I am trying to use PS Media Server with Windows 8.1, but honestly whatever app I am using is irrelevant. The problem is, when I try to connect my PS3 to PS3 Media Server, it seems to require me to go into the right side menu, click settings, then change PC settings, then click network and then under connections, click my network connection and turn on "Find Devices and Content".
However, as you can see from my screen shot, that option is missing.
I am on my PERSONAL laptop, connected to a private network (it doesn't matter if I use my wireless or wired connection direct to the router it doesn't show up either way). I have tried enabling and leaving a homegroup, neither of which works.
Windows 8.1
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Mar 12, 2013
I've got a Lenovo all-in-one 64 bit PC. When I click on Change PC Settings in the Settings charm the 'Wireless' option is missing. It appears exactly as expected on my laptop - also a 64bit windows 8 machine.
(My bluetooth mouse and keyboard are working as is my wireless LAN connection, so it's clearly working but I can't change anything).
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Dec 22, 2013
I have ASUS S400CA windows 8.1(upgraded from windows8). When I right click for openwith for jpg,png files, I get option of opening with Photo gallery. But in my Dell venue pro tablet with Windows 8.1, I don't get this option. Any way to get it in dell venue 8 pro?
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Aug 24, 2012
I have been on Win 8 Consumer Pre and Release Pre... I love the 2 menus and love the reach across productivity/business and basic consumer with an apps loaded menu. BUT! How about giving us the option on what we want to load up at the start instead of needing a desktop tile on the menu.
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Jan 23, 2013
I recently upgraded to Windows 8 (64-bit) and noticed I don't have power options available. I own an HP Pavilion DV7, usually when I leave the laptop to do something over night, I go into "Choose what closing the lid does" and I get the error saying my power plan info is not available. Whenever I try to create a powerplan it tells me the same thing, but when I hit next, it tells me it can't find the file specified. I have no power options at the moment. I tried resetting to defaults using cmd, rebooted, and the only power option I had (Razer Gamebooster) was gone, and had nothing after.
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May 4, 2013
I have been struggling to insert a photo as part of a signature and was trying out various options when I found I could no longer try different pictures because the Single Photo option was suddenly missing from the top menu.
The Photo Album option still exists but where has the Single Photo option gone?
I need this because I insert a lot of photos in my emails.....
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Feb 21, 2014
I was attempting to enable my system protection in order to allow me to restore individual files to a previous state. Unfortunately when I go to do so the option is not available at all.
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Sep 15, 2014
I've been trying to change my power options. I go into Power Saver, "change plan settings," and try to change the "On battery" setting from "Put the computer to sleep: 3 minutes" to "Put the computer to sleep: Never." (I want to make this change because I have a Dell XPS, and it can have difficulties waking up from sleep.)
I've made this change a number of times, but after a while my computer simply reverts back to the 3 minute setting on its own. So, I leave the machine alone for a few minutes, I come back, and it's asleep...even though I thought I had changed the setting to 30 minutes. And in fact, I *had* changed the setting to 30 minutes; the computer is somehow reverting to 3 minutes on its own.
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Feb 20, 2013
I found a registry trick that is supposed to add an option to "delete on reboot" when you right click a file. To allow you to schedule files to be deleted when the computer restarts (incase they are currently in use and cant be). The registry edit looks like this:
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT*shellDelete on rebootcommand]@="CMD /E:OFF /C REG ADD HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentversionRunOnce /v "Del %1 OnNextReboot" /d ^"cmd.exe /c DEL /F /Q "%1"" /f""
[Code]....
A: how to edit the registry to make this trick work in windows 8 too.or if not possible
B: how to remove the registry edit and take away the broken "delete on reboot option"
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Aug 30, 2013
Use of the Power Saver Setting in Windows 8 lowers my pc temperature (at idle) by at least 6 degrees. Using this setting, my pc now idles at 27 degrees C. When I use High Performance, my idle temp is usually at least 33 degrees, or more. For those who have problems with their pc's running warm, this is just one of the things I've found which works for temperature lowering. My biggest impact on lowering temp was air cleaning the pc case interior - getting all the fuzzy balls out...... At one point, my idle temp was in the 50 to 60 degree range and I figured my disk was failing. After checking for a possible problem, I found much of the problem was my own maintenance procedure failure. So, if your pc seems to be running rather high, look around for the simple solutions - clean pc, use power settings, etc.
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Jan 30, 2013
My windows 8 laptop no longer allows me to select an option out of Power Saver, Balanced, High Performance, Power4Gear Battery Saving, and Power4Gear High Performance. It is set to High Performance, and any time I try to click another option it immediately returns to High Performance.
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Aug 10, 2013
I've had two computers in the last few weeks where i was unable to get to the Advanced Startup functions through Settings>Change PC Settings. On one machine, clicking Change PC Settings just kept giving a blank white screen. The other PC simply would not boot. (On one of those PC's I wanted to get to Safe Mode, on the other I was looking to Refresh or Reset the OS.)
I fixed both of them by restoring to factory original settings using the manufacturer's built in function, which was ok since there was not much configuration that had been done by the user.
But I am wondering if Microsoft has built in any other ways to access Safe Mode or Refresh/Reset when the usual method does not work. Can these be accessed through the recovery boot disk? If so, are there any tutorials on this?
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Nov 9, 2013
I am trying to Boot from a USB Pen Drive on my Asus VivoTab running 8.1. There is no keyboard available in Trouble Shoot/Advanced Options UEFI Firmware Settings & Startup Settings. Screen or Asus Bluetooth keyboard.
BTW the 8.1 update went well. All my Desktop apps were preserved as well as Tablet.
Also, poking about in the Troubleshoot area it is possible to load a system image. Not found out how to make one yet !
A lot of rubbish seems to have been written about the 8.1 update.
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Sep 8, 2013
My Dell Latitude 10 tablet runs Windows 8. I have created a standard user account and want to forbid the user from accessing the "advanced startup options", which he might use to go to safe mode and reset my tablet. How can I do it?
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Jan 18, 2014
I have three options in the Advanced Startup - Use a device menu that I believe are from the previous owner of this Surface Pro. I have ubuntu, linuxmint, and BestCrypt Volume Encryption. How can I remove those options since they do not apply to anything on this device?
I looked in msconfig and nothing but the normal Windows 8 is listed under the boot tab. Also only have the Windows 8 install listed when I run bcdedit.
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Feb 9, 2014
Per this article below, I used the advanced startup menu in Win 8.1 to disable signed driver checking.Windows 8 and Intel USB 3.0 Host Controllers | Plugable
After I installed some unsigned Intel Usb 3.0 drivers, every time I shutdown and restart the machine from the old (Win 7) desktop, or the Metro UI, the machine now ALWAYS reboots/restarts with the Advanced startup menu.
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Jul 19, 2013
I have a multiboot scenario set up on my laptop, and I'm using the Windows 8 Graphical Bootloader to manage my other operating systems. I need to install two programs, GBridge, and Synaptics Touchpad Installer, and both use unsigned drivers. It seems Windows 8 doesn't ask for confirmation to install unsigned drivers like previous versions of Windows, it just outright denies them without user consent.
As a solution, I figured I would go to advanced startup options and disable driver signature enforcement like I did *successfully* for my Windows 8 desktop, but after it reboots to enter advanced startup mode, it just goes straight into Windows! No matter how many times I tell it to enter advanced startup mode, it refuses to do it. I even tried removing all my multiboot options and it still goes straight into Windows without asking me what I want to do.
For the record, I've tried it these ways:
Charms Menu -> Settings -> Change PC Settings -> General -> (Advanced Startup Options) -> Reboot Now -> Troubleshoot -> Advanced Options -> Startup Settings -> Restart (What a pain in the ass to have to navigate all this crap btw)
Choose an OS -> Other Options -> Advanced Startup Options
From legacy boot menu -> F8 -> Advanced Startup Options
All these attempts and methods achieve the same result: a normal reboot without giving the options of what advanced startup I want.
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Aug 26, 2013
I have a Microsoft Sidewinder X4 USB keyboard. When I restart Windows 8 using Advanced Startup Mode I get the familiar menu where you have to enter F1-F9 to select an option (or F10 for more options). My keyboard doesn't work, however. I tried pressing all of the F-keys but none of them are recognized.
I am pretty sure it's not a BIOS issue because whenever I do a cold boot I can get into the BIOS by pressing the DEL key so I know the keyboard is recognized by my system. why I can't use my keyboard in Windows 8 Advanced Startup?
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May 8, 2014
I've got LATITUDE E7440 laptop with Win 8 Pro preinstalled. I need to disable driver signature enforcement in advanced options. I've read about how to do it in many places, but basically.. when I go to Troubleshoot -> Advanced options -> Startup Settings
And I push restart, menu for type of booting (below) doesn't appear. It just restarts as usual. Can I get to this menu in another way or why it doesn't appear?
I've got 4 laptops and this menu appeared only on one of them after restart. I've even reset it to its factory settings, but it didn't work out for me.
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Jul 28, 2014
My Dell Inspiron 3520 was going quite slow for unknown reasons so I decided to 'refresh' it using Windows advanced start-up setting. Since that time I have been unable to install Windows updates. Well, I can 'install' them, but they won't 'configure'. Once installed and 'configured' 100% I get this error message advising following reboot : "Failure to configure updates. Reverting changes". The laptop then stays paralysed on that screen.
This only started to happen AFTER I "refreshed" my laptop, which was running Windows 8.1 pretty-much problem-free, though a bit slowly, until a week ago. For now I have found a temporary 'fix' by disabling automatic updates; otherwise the laptop is constantly stuck on the "failure to configure updates" error page (because, obviously, it's automatically attempting to install updates). I have done all the standard troubleshooting, including running MS Fix It, Dell Dr ('My Dell' found no hardware issues), MS Malware removal and Mcafee anti-malware. All reported "no issues". I have been in command prompt and found no issues I even tried to 'refresh' the laptop again two more times. I have also spoken to two Windows "technicians" and allowed one of them to remotely access my laptop. He found no issues or "violations".
Obviously, the temporary 'fix' of turning off auto-updates isn't a long term solution, and 'refreshing' the laptop hasn't worked (it actually caused the issue). Running Windows 8 on Dell Inspiron 3520.
I'm guessing full format needed? - Would a format resolve the issue, since a 'refresh' caused it?
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