Maintenance :: PC Working Miserably After Updating To 8.1 From 8.0

Jan 18, 2014

I'm using a Sony vaio laptop E-Series and few days back I updated it to windows 8.1 and after few days it started to hang a lot so I tried to look for my Quick Heal Internet Security 2013 so that I can search for virus but later the system showed that it doesn't supports on windows 8.1 so I downloaded the new antivirus and activated the product and when the anti virus was updating itself the system got stuck. When I turn on my pc it gets stuck within 2-3 minutes I don't want to go to some service center or shit.

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Maintenance :: Can't Get Media Center From Updating Itself

Feb 1, 2013

Every day & every night, this laptop is wakened out of its nap by Media Center. I've gone into Media Center / General / automatic download options and unchecked both boxes which leaves the timers greyed out.

This morning, sure enough, Media Center was still doing its thing. I find what's waking the system of course by going to Command Prompt and typing "powercfg -lastwake" - and the culprit is Media Center.

I've pulled out three gray hairs already during this episode, so before I get to the sixth, how to get Media Center from waking up this laptop. I mean, computers need sleep too.

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Maintenance :: Computer Won't Sleep After Updating From Windows 8 To 8.1

Oct 19, 2013

After updating from Windows 8 to Windows 8.1 my PC doesn't seem to want to sleep.

I've done some googling and cant really find anything. I found a command prompt thing I should do. I did that and it said nothing was keeping my computer awake.

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Maintenance :: Defrag Not Working?

May 14, 2013

So I tried to open defrag today for the first time with using Windows 8 and when I click on the application the command prompt opens and closes in about two seconds and then nothing happens.

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Maintenance :: Win 7 File Recovery Not Working In Win 8 OS

Feb 18, 2013

When I open Win 7 file recovery in control panel it flashes open momentarily and then disappears.

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Maintenance :: Win 8.1 - Refresh Recovery Not Working

Mar 25, 2014

I'm currently running 8.1 and wish to effect a Refresh Recovery but when I enter disc when requested it states 'Not Valid'.

I purchased PC with Win 7Pro but in the time frame that allowed free upgrade to Win 8 Pro. I upgraded by downloading and installing - however I also purchased the Official upgrade discs 32/64 bit from Microsoft and received them some weeks after upgrade took place. I have since auto upgraded via App Store to 8.1 and I now wish to use Refresh Recovery but no matter which disc I insert Win7/8 it states invalid.

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Maintenance :: Windows Backup Not Working?

Aug 6, 2013

Win 8x64. Just got a UAC flag that Windows backup app wasn't working (see attached). Looking at Windows 7 File Recovery in the CP, all it shows is "Backup or Restore Your Files" at top and the rest of the page, which usually has some choices, is blank. Never seen that before. Rebooted to be sure.

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Maintenance :: Don't Sleep While Processor Is Working

May 9, 2014

I do a lot of computer animation, and I am often wanting to set off a render overnight, where the computer thinks hard about turning wireframe triangles into pretty pictures.

Problem is I was waking up to find that my render had not proceed very far at all, and gone to sleep. If I go to power settings and tell it to 'Never Sleep' then my render makes it all the way through.

But I don't want to be a sweatshop labor boss and never let my sweet worker bee get any sleep. I want it to work till it finishes the render, and then go to sleep. That's how it used to work on my old Win XP box.

Is there a way I can set sleep to say, only kick in if cpu usage is below a certain percent?

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Maintenance :: HP Pavilion 20 - Power Options Not Working

May 24, 2013

The power options on my computer have stopped working. The screen does not dim or turn off automatically and the computer does not sleep automatically.

I bought my HP Pavilion 20 all in one desktop two weeks ago and then power options stopped working a week ago everything else seems OK. I looked in the console and "balance" is checked, going further, all the times are set (display dimmed 5 mins, turn off display 10 mins, put computer to sleep 30 mins). A day or so before this happened I replaced the standard (rather cheap) wired keyboard and mouse with a Logitech k360 Keyboard and m326 mouse (both wireless).

I can put the computer to sleep using the keyboards sleep button. I also temporarily changed the "Put Computer to Sleep" section in Power Options console to "never" when "Windows Photo Gallery" needed to update the face recondition on my photos transferred from my old computer (it took over 24 hours). After "Windows Photo Gallery" had finished I changed it back to 30 mins and since then no power options.

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Maintenance :: Live Tiles Not Working Anymore?

Feb 2, 2013

I have the problem since a few weeks (mostly after a tile update), and I'm not the only one, my friend has it too on both his laptop and desktop, that the live tiles, or actually some of them, for example weather, are not refreshing anymore. It just shows the blue weather tile. When I open it, it works though, news the same. Also I tried to deinstall and reinstall the weather app, but now it doesnt even show the "use live tile" button anymore (look at picture).

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Maintenance :: Internet Explorer Has Stopped Working?

Sep 15, 2014

About two weeks ago I began to notice strange behavior on my PC which made me think it may be a virus. Some examples:

1. When I'm online a message window frequently appears stating "internet explorer has stopped working"

2. Some websites do not display adverts on the page. I've attached a screenshot from youtube to illustrate what I'm referring to.

3. Some webpages will not load. I keep seeing "webpage under maintenance at this time". This is typical for websites at certain times but to see it every time I try to access is suspicious.

4. I use Hotmail and typically the first time I start it up in the day I notice that the first email I open causes the entire page to go blank as if it erases everything on it, it then reopens with all of my emails listed and finally the email I began to read will reopen. This only happens after I boot my system and open the first email. This will not happen on any other computer.

5. I seem to be having issues installing certain programs. They won't install citing various reasons such as outdated files, incompatible etc. These were all working flawlessly prior to reformatting my system.

6. I'm unable to post messages even though I'm logged in. When I type a message I see the timer cycling but it never posts my messages, it's as if it's stuck in a loop or frozen.

Having felt that a system reformat was in order I did just that not more than a week ago. Everything was reinstalled and updated. Once all the Windows 8 files were installed I began to notice the exact same problems surfacing immediately. I'm currently using Win 8 with IE 10. 16 GB RAM, 64 bit OS. The computer itself is an HP and a year old.

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Maintenance :: Keyboard And Mouse Not Working After Defrag?

Sep 10, 2013

I Defraged my comp to Optimize. After defrag, my mouse and keyboard no longer worked. I tried restarting, unpluging and switching to a wired mouse and keyboard. I can't get the comp to recognize them. I also switched between back and front ports.

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Maintenance :: Windows Lookup Service Not Working On Two Different PCs

Feb 10, 2013

I get an script error trying to find album info. Windows lookup service not working on two different pcs I have.

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Maintenance :: Samsung NP550P5C Laptop - Recovery Not Working

Mar 9, 2014

I've got a Samsung NP550P5C laptop with the following specs :

-i5-3210M
-6 GB RAM @ 1600 MHz
-1 TB HDD @ 5400 rpm
-2 GB nVidia GT650M with Optimus
-Windows 8 Single Language 64-bit

It came with Recovery partitions. Now using the Samsung Recovery application I had copied my recovery files to another external HDD alongwith a backup of C drive. Now all these are in some weird extensions. I refreshed my PC and then the problems began. The problems were :

-No Fn key working
-Samsung recovery did not recognize factory condition recovery point,i.e,Factory reset option was gone.
-The backup on external HDD was showing up on Samsung Recovery, but after clicking on it, it would go on a restart and recovery never happens.

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Maintenance :: New Context Menu In Win 8.1 SP1 In Start Screen Not Working

Apr 9, 2014

I installed the new Windows 8.1 Service Package 1 update earlier today. I was loving it. They finally got to addressing how bad Windows 8 was for laptops. However, the new context menu in the Start Screen simply does not appear anymore. It was earlier, and I have made no significant changes to the system in that time. When I right-click on a tile now, the only thing that happens is that it gets highlighted. No context menu to speak of. In addition, I can't get a context menu for the "Apps" section either.

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Maintenance :: System Restore / Refresh Not Working Completely

Oct 20, 2013

A month back I accidentally deleted the wow6432 node from my registry under system_user. I believe this is the root of all my problems. Once I did that, my toshiba c885 D 64 bit would not boot. I forced the computer to shut down and pressed f12 to get to the system recovery options. I then restored to a point before my blunder. Well, my laptop worked for a while and then magically the screen goes black and will not reboot. I did sestem restore a few more times since I could get a little bit of work done in between restoring and the screen turning black again. After I was fed up with having to run system restore every other day, I decided to run system refresh to keep my files but reset everything else. After restoring I am getting the same problem and find myself again running system restore every other day just to keep working.

My questions are if I completely reinstall windows 8 and start from scratch, will this definitely solve the problem? I thought system refresh would have worked, so I'm not sure. Also, are there any other available options for me to fix my computer without starting from scratch?

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Maintenance :: Certain Programs Just Shut Down - Stop Working Correctly

Jul 7, 2013

When I've been running certain programs on my computer, I keep getting the message, program has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. This has happened to me in Internet Explorer when I try to play movies, Windows Media Player, Norton Internet Security and when I try to run Windows Experience index.

Some programs wont even open. My computer has been running fine since I purchased it 8 months ago. This started happening after a windows update a couple of weeks ago. I've refreshed windows 8 twice, ran a full system virus scan, ran malwarebytes and it found nothing. I also tried sfc /scannow and used dism /online /cleanup-image /restore health to fix component store corruption and fix corrupt system files and also tried gwscan from Hirens boot cd. I generated a system health report and this is what the report came up with:

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Maintenance :: Windows 8.1 Dell Laptop - System Restore Not Working?

Jul 4, 2014

I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,

I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .

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Maintenance :: Search Function Not Working - Services (local) Says Stopping

Feb 2, 2013

I read a former post about this - it referenced a older post about indexing and saw this at the bottom in the form of an update : Run > services.msc > find Windows Search > right click to select properties >

When I looked at WINDOWES SEARCH here is says STOPPING and when I clicked on properties the area that appears to be where you can change this is grayed out (STAT STOPE PAUSE RESUME) cannot be clicked ...

It is also not working from the blue screen where I can click on Apps/Files/Settings - (Do not know the name of these new screens or locations) ...

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Maintenance :: PC Keeps Running Long Time - Sleep Settings Not Working

Apr 13, 2013

Running a family PC, with different user login's. Users is leaving the PC even sometimes after logoff not putting the PC to sleep or switching on the PC, do not log in and leaves the PC running. (training of users, no result).

Task: Ensure the PC goes to sleep within reasonable time.

Sleep settings does not seem to work after user logoff. (3 different login profiles) all set to same standard "balanced" scheme. The standard scheme is changed/set to HDD off 20min, sleep 20 min, hibernate 240min.

A small app is called by screen saver logs the user off after 15 min inactivity with a 1 min warning screen. All working fine with logoff etc.

I had hoped the adjusted standard settings "balanced" was cascaded to the "logoff" state, but it seems to run it's own life after logoff, meaning the PC keeps running (screen goes black as set in the "standard scheme) however the power settings is not putting it to sleep, it takes hours...

The Ethernet card "hard wire" is set to not wake, the wireless adapter is disabled, lock screen is disabled.

Have also tried in the registry to set all default user schemes to = 5 (this was working in XP after logoff) but seems to have no effect in Windows 8. I'm not having Windows 8 pro, so GPO is not an option.

Here comes the questions:
Case, after logoff I want the PC to sleep after 20 min.
Where is the settings for "logoff" state (i.e. no user logged in and after user logoff) in the registry
How to changed the setting in the registry, meaning Dword, name, value for 20 min to sleep

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Maintenance :: Windows 8.1 - Selecting Multiple Files With Mouse Not Working Properly

May 29, 2014

Using Windows 8.1 on HP machine
All updates up-to-date
Hardware: Microsoft Intellimouse Explorer 3.0
Explorer Folder Option selected: Single-click to open an item (point to select); Underline icon titles only when I point on them
Display: Detail list (Ctrl + Shift + 6)
No touch input

Here's the problem: For as long as I have used windows, I can select multiple files by pressing ctrl-left mouse button. If I want to select multiple consecutive files, I move my cursor down to the last file in the list and press shift-left mouse button. If I want to select multiple files that are not listed consecutively, I move my cursor along the list of files and press ctrl-left mouse button to select each individual file.

This does not work for me any longer and I do not know why.

I do not have Click-lock on.

Often I will press ctrl-left mouse click and the file will not select. When I move my mouse away from the file I've selected, it will UN-select. If I continue to press the CTRL key while attempting to select another file and float my mouse cursor down the list of files to select ONE single file further in the list, ALL the files in between the first file I click and the final file will become selected.

Moving the mouse cursor carefully and steadily to select individual files yields varied results; sometimes I can select individual files; sometimes, I can click multiple times to select an additional file and the file will not become selected. More often than not, I will select several files and earlier files will become unselected.

I have been a Windows user since version 3.1 and this has never happened to me. I have been a Windows 8.1 user for over a year now and this is a new wrinkle. I have done system restore multiple times and it has not solved the problem. I have uninstalled Intellipoint/Microsoft Keyboard & Mouse center and reinstalled and the problem has not solved. I have checked every setting for my mouse in the mouse center and cannot see a setting that imposes this feature.

Changing folder options to Double-click to open an item (single click to select) solves the problem. I am able to navigate and organize my files the way I always have. Only happens when single-click feature is enabled. Please note: I have been using the single-click select feature since Windows XP.

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Maintenance :: Stuck In Automatic Repair Loop - System Restore Not Working

May 12, 2014

My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -

System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.

Thing is I can't get into Windows or my laptop to disable the antivirus program.

I don't have any CD or DVD & no product key as the disc has been misplaced.

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Updating Windows 8 (KMS) To 8.1

Apr 15, 2014

I am having a problem updating one of my machines (KMS activated Pro Windows 8 VL) to Windows 8.1.

I cannot update from the store (as expected) and trying to update from any iso I have, it wants to remove everything except my documents. I would ultimately like to update this machine to 8.1 update 1 without reinstall if at all possible.

Is there a standalone installer for going 8 >> 8.1?

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Why Is Windows Explorer Not Updating

Sep 15, 2014

Right now, if I rename a file in windows explorer, or right click->create new folder (or new file), or do a bunch of other things, I don't see the result of the action (i.e., the file's name stays the same, or the new folder/file doesn't appear) until I click away to another folder, and then back to the one I did the action in.

Why is this happening, and how can I fix it? I haven't explicitly changed anything recently, though maybe an update broke something.

I am using Windows 8.

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Menu Not Hiding After Updating To 8.1?

Nov 22, 2013

After updating to Windows 8.1 (from windows 8), start menu stopped to hide after choosing an app. I enter menu start -> click on desired application tile (if it is metro app, everything works) -> nothing happens -> when i manually close menu (return to desktop) i see that desired program is running. It is very annoying - in Windows 8 (and 8.1 on my friends' machines) i just needed to enter menu and click on app. Menu would close automatically and app would run. Now i need to enter menu, click on app and close the menu. I've seen some examples of proper behavior but it was rare and i couldn't identify the pattern when menu is working as expected and when is not. I really don't want to reinstall whole system P.S. I also noticed that search is a little bit slower, but this may be caused by the fact, that now it searches also files by default, not just apps.

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Debugging :: BSOD When Updating Windows 8

Oct 22, 2013

I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.

Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.

Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.

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After Updating To Windows 8.1 - Cannot Login Anymore

Mar 30, 2014

I updated my Windows 8 to 8.1 version, and after I installed recommended updates for 8.1, my laptop restarted and from that time I cant log in anymore, when i type anything it says wrong password or username, but when i type correct it says Invalid pointer, and now i cant nothing, i cant even start in safe mode.

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Security :: Windows Defender Not Updating

Nov 24, 2013

When I click update on windows defender, it just closes and won't update?

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Not Able To Use Text To Speech Files After Updating To 8.1?

Oct 18, 2013

Today I updated my Windows 8 install to Windows 8.1.

For the most part it went smoothly but I'm having a weird problem with my text to speech files.

But when I hit speak the voice is very distorted and the volume is low, it's the same for all the voices including the Microsoft ones.

I reinstalled TextAloud to the latest version, and I reinstalled the Lucy voice, (really the only one I use).

I figured that I had some glitch in the software but here is the weird part, when I played one of my Lucy videos the voice in the video shows the same distortion, so do .wav files that I had previously made and saved.

Windows normal sounds are unaffected as are music files. Even the music in the videos is normal while the speech is distorted.

When I played one of my videos that I have on Vimeo the voice is distorted. So something is affecting only the text to speech voices not any of the other sounds no matter what the source.

I don't have a clue, If I can't figure this out I'll have to go back to my Windows 8 backup image.I use TextAloud almost every day.

I updated my sound drivers, no change! SB Recon3D PCle sound card.

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Why Windows 8 Explorer Not Updating Files

Dec 15, 2012

I just got a Dell Inspiron with Windows8 to replace my old XP system. Got files and software loaded, everything working. I code indicators and robots for forex trading and use the built-in editor (Meta-Editor) and it is working fine. I can call up the indicators and robots through the editor and re-edit or run them--no problem.

Then I went over to the File Explorer to move some of the indicator files around and -- weird! They are not there. All the previous files I loaded in earlier are there but since about the 1st of December, none of the files are there.

The folders and subfolders all work correctly in Editor but none of the newer ones are showing up on Explorer--I can build new folders in Explorer and they show up in Editor but whatever i build in Editor does not show up in Explorer--why could that be happening?

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Windows 8.1 - Live Tiles Not Updating

Sep 15, 2014

I am running 8.1 on a desktop and Yesterday the live tiles were working but today not one live tiles is updating. I have not made one change to my computer , not a thing.

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