Dell :: How To Activate Windows 8 On Dell I5 Laptop

Apr 25, 2013

windows 8

how can I activate windows 8 on Dell i5 laptop

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Dell Laptop With Windows 8 - Nothing Can Be Sent From The Desktop?

Feb 9, 2014

I have a new Dell laptop w/Windows 8 - 64 bit system. I installed my old printer (Dellv313w Inkjet) with updated drivers last week. It worked fine for a couple of days. Now I'm getting the message "nothing can be sent from the desktop" in devices. I cannot grasp the jargon of computers.

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Suddenly No Sound - Dell Laptop Windows 8

Sep 19, 2014

Cant get any sound via built in speaker or headphone jack. Have checked settings through speaker volume icon lower task bar, Dell Audio control icon, and checked for audio enabled or not through device manager/soundvideogamecontrollers/Realtek high def sound etc. All looks perfect.

This loss of sound MAY have happened after running SUPERAntiSpyware that my ex-computer "expert" installed and instructed me to run regularly. I lost sound also when he last serviced my computer and installed SUPERantispyware (among other unknown things he did), but he somehow restored the sound through changing a power management option I think. I just tried that again to no luck.

But what it means when someone says "install new drivers" or "reinstall drivers" - my Windows 8 came preloaded and upgrade to 8.1 has failed twice so I gave up - nothing to do with this problem arising though.

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Can Run Windows 8 On Dell Inspiron 1521 Laptop

Jun 13, 2013

I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.

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Dell XPS Laptop / Windows 8 - UEFI And Partitioning

Apr 21, 2013

My wife got a new Dell XPS laptop from her employer. A very impressive bit of kit with Windows 8, 64 bit, masses of RAM and many, many processor cores (dreadful touchpad though ). And 1TB HDD.

She asked me to set up it the same way as her existing Windows 7 laptop, so a fun few hours discovering how the charms bar works (before giving up on that and going for Start8) and installing various bits. I then decided to partition the huge drive so the OS and program files are on one partition which can be imaged and restored with Acronis as required while all the jpgs mp3s docxs etc remain safe on the second partition (every computer in out home is set up this way and I've found it to be the best method).

I shrank the partition as much as possible and ended up with 400 GB before immovable files put a stop to that - needlessly large I thought so I installed EASEUS partition manager which I have used with W7 without problem (can you see my obvious mistake yet?) and set it for a 200 GB partition, started it going and popped back five minutes later expecting to find everything as desired. Instead the laptop no longer believed it had a HDD. The current situation is that the machine is pretty much as wanted except the partition sizes aren't as required and no Acronis image has been made.

So, the questions this experience raises are:

1. Did the drive fail or did EASEUS break it? (If it was just waiting to fail my opinion is that it's good to find out so early on and not when it was full of data that hadn't been backed up).

2. Which partition managers are safe to use with the combination of Windows 8 and UEFI that Dell have produced? I'm somewhat nervous of just experimenting on this point.

3. Is Acronis safe to use with Windows 8 and UEFI.

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Dell :: 3521 Laptop - Installing Windows 8 On New SSD

May 1, 2013

I bought a dell 3521 laptop today. The first thing I did is backup the operating system to USD using the dell restore application. Then I installed the SSD and tried to restore my installation to the ssd. It fails because it says it can only be restored to a drive of 1TB (like the original hard drive.)

A restore dvd was not included in the system and I do not want to wait for 2 weeks untill I sort it out with dell to send me one. Any option in order to install windows 8 to the SSD without using the installation disk. 

I thought of installing a previous windows licence I had (windows 7) , but when I try to install it from the bootable flash drive, it does not accept it as a bootable device. It must have something to do with the UEFI. 

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Dell Inspiron Laptop - How To Backup Windows Updates

Jan 27, 2014

I had to restore my Dell Inspiron laptop. The worst was having to download all of the Windows updates that I had installed since I bought the laptop a year ago. Is there any way to backup these Windows updates, in case (*shudder*) this happens again, I will have these ready on a disc or flash drive ready to reinstall?

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Dell :: How To Restore Dell Picks Section In The Microsoft Store

Feb 24, 2013

I have Latitude 10 tablet that now has Enterprise edition of Windows 8 installed and this has removed the Dell Picks section in the Microsoft app store.  Is there any way to get this back?  I have an app installed on another device that is Dell exclusive and I cannot find any way to get it installed on the Latitude 10 even though it is a Dell device.

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Maintenance :: Windows 8.1 Dell Laptop - System Restore Not Working?

Jul 4, 2014

I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,

I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .

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Windows 8 Dell Xps Laptop Crashes When Attaching Hard Drive?

Mar 1, 2013

whenever i connect my samsung 1TB portable Hard drive on a Dell xps 15inch laptop running windows 8 pro, it completely freezes the whole system. i can move the mouse but i cant click anything or go to task manager using ctrl alt delThese are the things i have tried:tried different cablestried different usb portsRemoved usb driversChecked event logs(the laptop crashes when i launch the event logs)Ran CCleaner cleaning registryAll the above did not work. i even tried to roll back to a previous restore point and that did not work either.I tested the hard drive on my brother in law's laptop and it worked fine. it is a acer laptop running fresh copy of windows 7.Is this a windows 7 error? do i have a virus maybe?(i am going to do a full system scan soon)What other things can i try?

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Security :: Windows 8.1 Dell Laptop - Malware / Cannot Turn On Firewall

Sep 15, 2014

I just bought a windows 8.1 Dell laptop and I am having horrible issues with Malware. I have installed a malware removal tool that I pretty much run daily because the issue keeps coming back. I cannot turn on my firewall because it is being controlled by McAfee and I have to purchase it to turn it on, same issue exists with Windows Defender, it has been disabled which really seems ridiculous to me. Basically my browsers are being hijacked to use a different search engine and it opens extra tabs on every load which makes browsing slow.

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Dell :: Inspiron 15-5547 Laptop With Windows 8.1 Not Compatible With DirectX 9

Aug 14, 2014

One week ago I bought a new Inspiron 15-5547 with Windows 8.1 preinstalled. I tried downloading some online games and they simply will not work. My machine freezes as soon as I log in. I've been told by a GM from one of the games that the problem is that the game requires DirectX 9 for graphics and what is being downloaded is DirectX 11 which does not have some files that version 9 has. I have bounced back and forth between the game forums and Microsoft without success.

I have tried downloading all kinds of DirectX End User Run Times from Microsoft and one of two things always happens. Either the installer says I have the newest version and I do not need DirectX 9 or the installer says that I do not have a version of Windows that can run DirectX 9. Apparently, that installer is old enough that it can't recognize Windows 8 as an actual version of Windows. The only other suggestion I've gotten is to install an older video driver from Dell and see if that will work. 

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Accounts :: Dell Laptop Running Windows 8 - Cannot Access Admin Settings

Jun 15, 2013

I have a Dell laptop running Windows 8. It is 3 months old.

I have lost my admin rights to the computer - I cannot make changes. Therefore, I cannot do a system restore.

I tried booting up in safe mode and turning on the admin rights via command prompt and typing "net user administrator /active:yes". It tell me 'access is denied'. I think it said "error code 5".

It may or may not be coincidence but I had installed Classic Shell a week before this problem occurred.

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Apps / Software :: Dell M6700 Laptop - Windows Randomly Stay On Top

May 10, 2013

I have a brand new Dell M6700 laptop with Windows 8, which seems to have an extremely annoying bug or feature. While working I usually have many windows open in desktop mode, such as Visual Studio, Outlook, remote desktop etc. Every now and then some of the windows decides to stay on top of the window stack. This could be a nice feature in some cases, but usually it is just bloody annoying, as e.g. when creating new email the new mail window may be buried under Outlook itself, which has for some reason decided to stay on top.

This staying-on-top behavior has occurred with multiple software including windows explorer, remote desktop, outlook and visual studio. So far I have not been able to figure out how to reproduce this, it seems to happen randomly. Usually the software has to be restarted to resume normal behavior, but at least once the window has resumed normal behavior without restarting.

Is this is a normal feature in Windows 8? Is there some weird keystroke or gesture which I happen to activate without knowing it? Could it be some third party software, which might be already installed on brand new Dell laptops? I know there are some software to force windows to stay on top, but I have not installed such.

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Updates :: Windows 8 On Dell Laptop Fails To Update / Repair Or Restore

Sep 15, 2014

I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.

He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.

I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :

Windows could not search for new updates: Error Found Code 80070BC9

Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen

I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart

DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.

I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times

The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?

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Dell Studio 1535 Laptop / Windows 8.1 Upgrade Failed - How To Diagnose

Sep 2, 2013

Upgrading from Windows 8 ProWMC on a Dell Studio 1535 laptop. It ran for a couple of hours and was in the 'a few more things' stage when it decided to fail and roll everything back.

Now that it's back where I started, where do I start looking to try to find out what happened? I'm hoping it put some log files somewhere.

My first guess is that it's third-party drivers, will start by looking at those. There are several things which are old but still were working with Windows 8; I suppose one or more of these might not be compatible?

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Dell 5720 Laptop - Windows 8.1 Upgrade Hang Up At 28 Percent For Over An Hour

May 23, 2014

Been running the upgrade to 8.1 from a factory installed Win 8 system on my Dell 5720 laptop. Download took quite long and now installation is taking even longer. It went through multiple steps on the Dell logo splash screen starting with "Getting Ready". Then it went to "Setting Up". Another lengthy time period. Now its doing "Setting up a few more things" and has been hung at 28% for over an hour. Hard drive activity very low and sporadic.

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Setup Installation :: Performing Clean Install Upgrade On Windows 8 Dell Laptop

Sep 15, 2014

I have a Dell Inspiron 15R SE 7520 laptop that came with Windows 8 Core edition pre-installed. This laptop has never worked properly for some reason. It won't shutdown the normal way (it'll just stay on the shutdown screen forever) and it never comes back from sleep without a BSOD along with other troubles that haven't been solved by updating drivers,etc.

I decided I want to do a clean Windows 8.1 re-install and upgrade on my laptop to get rid of these problems, but it's been ages since I last did this (back in Win2K times, I used to dual boot Slackware Linux) and I've bee reading about all this UEFI, Secure Boot,etc and quite frankly it's making me quite nervous. I was even planning on taking this chance to dual boot some linux distro, but it looks sooo difficult. Things are much more complicated these days for the tinkerer!

I need to make sure I can get back to a running system quickly.

For starters, here is how the hard drive is partitioned: [URL] ....
And this is the Diskpart output : [URL] ....

Why do I have 5 partitions? I understand the recovery partition, the OS partition and (after lots of reading) the ESP partition, but I'm not sure about the others. What do I need to keep? I've been reading around and I see some people recommend wiping the whole drive and starting from scratch. Is this a good ide?

I'll create the installation media from a windows 8.1 MSDN ISO using a USB drive. When I start the installation process it will ask me where I want to reinstall it to. Do I just choose the OS partition? Won't the recovery partition be based on a Windows 8 image and be useless from now on?

What's the best way I can get back to a fully working system in case I screw up somehow? I've made an image of my drive using Macrium Reflect free edition. But I read here that I cannot make an image of a GPT disk. Will this image I made work for getting back to a working system quickly in case I screw up?

As a last resort, I've made a Recovery USB using the Dell Backup and Recovery Method. In the extreme case that I screw up real bad, will this work to get back a factory-state system even if I've wiped my hard drive clean? I'm assuming this tool is for users recovering after a dead hard drive so it should work , right?

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Dell :: Change Drive Letter Assigned To (winretools) Partition On Windows 8 Laptop?

Apr 7, 2013

I'm just going through the process of personalizing a new Inspiron 14z with Windows 8. The one thing that has me stumped are all the partitions that ship installed on the drive, due to a combination of everything being different on Win8, Dell doing things their own way, and GPT formatting.  Generally I would like to know what the heck all those partitions are for, but it's fine if that will be a slow learning process.  Specifically and immediately, I need to change the drive letter assigned to the "WINRETOOLS" partition.  Currently it's D:, and the problem is that for 10 years I've been using D: as my data partition, and quite a  number of applications, configurations, settings, etc. assume that all my files are on D:.  For instance, by having all my music on D:, I can sync iTunes library and preference files between machines, and all ratings and playlists match from one machine to the next.  Same thing for my photos.  Same thing for a bunch of utilities like FTP consoles, sync utilities...

In a prior version of Windows, I would just go into Disk Management, right click the partition in question, assign a different drive letter, and job done.  On my machine, the 2GB WINRETOOL partition doesn't even show as having a drive letter in Disk Management, despite the fact that it's D: in Win Explorer.  Additionally, the only right click option is "help".  I've taken that option, and, despite its aspirations, it's not useful.

How can I change that drive letter to something else?  Should WINRETOOLS even have a drive letter in Explorer (some posts I've seen indicate that it should be hidden)?  If I do manage to change the drive letter, will that break its function, whatever that is?

My machine has a 500GB spinning disk, which has all the aforementioned partitions.  I've shrunk the C: partition to 80GB, in preparation for creating a data partition.  I have not yet formatted the unassigned space as I would like to solve this WINRETOOLS thing first.  Finally, there is a 32GB SSD that I've set up as an Intel Smart Response cache, and it's no longer visible to the OS.

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Dell :: Windows 8.1 64 Bit Install Failed On Latitude E6510 - Laptop Restarts Automatically

Aug 17, 2014

I failed several times at installing Windows 8.1 Pro 64 bit on my Latitude E6510 (from July 2010). Windows 7 Pro 32 bit was pre-installed when I bought the laptop. As I recently upgraded the RAM from 3 to 8 GB, I would like to use a 64 bit system now.I tried to boot from the installation DVD and the windows flag appears. After several seconds, a message on a blue background pops up: "Your PC ran into a problem. We are collecting some information and then we will restart it for you." That is the message, as fas as I can remember. It is only shown for one second and then the laptop reboots automatically. I have got no chance to get into an installation menu. I already tried a BIOS update from A03 to the most recent version A16 with no success. Boot mode is set to legacy at the moment, I also tried UEFI temporarily, with no change...

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Dell :: Inspiron 5537 Laptop Can't Exit Sleep Mode After Updating To Windows 8.1

Jan 18, 2014

After I updated to windows 8.1 two things happened:

1-The laptop can't exit sleep mode.....it either restarts or stops working (with the screen off and the power light on)  every time I try to exit sleep mode. i haven't been able to solve this problem.

2- When the screen turn off after leaving the laptop idle for a while it won't turn on....this happened after I installed the latest AMD display driver from the AMD website......I managed to solve the problem by downgrading  to the AMD driver version provided on the dell website.......sadly this driver causes lagging in games on the contrast of the version provided on the AMD website.

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Dell :: XPS 15 - How To Restore Laptop To Factory Settings

Jun 16, 2013

I am following the instructions on how to restore my factory defaults but I am getting an error coming up, this is the error code: 80070490

What this error is and how to resolve it? This is stopping me from doing any restores.

Also when my laptop boots up now, it goes to a black screen and displays this message: Media check [fail] what is causing this & how do I resolve it?

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Dell :: Laptop Speakers Only Work When Charger Is Plugged In?

Aug 12, 2013

For some reason my laptop's speakers, ever since i got the laptop, have not worked unless i plug in the charger, and turn it off/sleep/hibernate/close and open lid. there are no setting i am aware of that would affect this and i have power saving enabled but i have disabled and problem remains. I am not sure if this is a windows 8 issue or a software issue.

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Dell :: How To Stop Battery Charging When Plugged In To Laptop

Apr 19, 2014

How to stop the battery charging when it is plugged in On my Dell XPS Laptop. Previously in Windows 7 It was easy to  to switch between charging when plugged in or not but now with windows 8 I cannot find it.

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Dell :: Laptop Is Missing (Edge Scroll And Zoom) Tab

Aug 7, 2014

I have a Dell laptop Inspiron 15 3531. When I went to configure the toucpad, the 'Edge Scroll & Zoom' tab is missing. I want to scroll vertically (up and down) on the edge of the pad.

I've tried uninstalling the current touchpad driver(from Device Manager) and then installing the latest version. But it didn't work.

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Dell :: Inspiron 17R Laptop Doesn't Hibernate After Sleep Mode

Mar 29, 2013

I have an Insipron 17R, core i5 zm2410, NVIDIA Geforce 525m, win8 64bit and I'm experiencing a problem with the hibernation/sleep mode.

About 2 weeks ago my laptop went to hibernation mode after beeing in sleep mode for 2 hours while on battery (to advoid full battery drain).

Now it doesn't do it anymore but stays in sleep mode for the whole time and drains the battery.

I usually detach the power cable from the laptop over night because of the noise from the power adapter and the laptop always hibernated after beeing in sleep mode. I went over the configuration in power options and power plans, and even reseted and configured them again, without success.

The only changes that were made to the system are the important windows updates...

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Dell :: Inspiron 3521 Laptop - Restore Factory Image

Aug 26, 2013

I have a Inspiron 3521 laptop and I am doing a factory restore as mentioned in this article. [URL] .....

But in the Step 9, 'select the backup you want to use in the list below', I get empty list. Does that mean my laptop doesn't have a factory image?

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Multiple Partitions On Dell Inspiron 15 7537 Laptop - Which One To Delete

Feb 3, 2014

I just bought a new Dell Inspiron 15 7537 laptop and have noticed that the hard drive has 6 partitions on it. 2 OEM partitions (one 40mb and one 8gb), 2 recovery partitions (one 490mb and one 7.8gb), 1 EFI system partition and 1 primary partition. I am unsure which one is useful and which one I can safely delete. Also, all of them except for the primary partition are 100% free (nothing on them at all!) . Also, I am unable to right click on any of the partitions besides the main one (C.

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Maintenance :: Dell Inspiron 15 7000 Laptop Display Brightens And Dims

Sep 15, 2014

I have a new Dell Inspiron 15 7000 laptop with an i7-4510U, Intel 4400 Graphics, 1920x1080 screen, and Windows 8.1. I have noticed that the display will brighten and dim when switching between apps. For example, going from a dark desktop background to a white background such as File Explorer, it will take the display about 5 to 10 seconds to brighten to the appropriate level. Going back to the desktop it will dim and sometimes even show a quick flash. I have the display set at 60% brightness and have turned off the adaptive brightens. Also using the latest Intel drivers. Exhibits this behavior on battery or AC. Never seen this on a laptop before.

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Accounts :: Dell Studio 1537 Laptop / Win 8 - Password Reset Disk On CD?

Aug 25, 2014

I see the write-up on how to make a password reset disk on a USB flash memory stick. But is there a way to make a password reset disk on a CD?

WHAT I DID:
1. Inserted a blank CD in the optical drive.
2. Opened control panel and clicked "User Accounts". But in the left panel there is no option "Create a password reset disk". All I see are:
Control Panel HomeManage your credentialsManage your file encryption certificatesConfigure advanced user profile propertiesChange my environment variables.

Do I HAVE TO insert a USB stick to see the password reset option? (I don't have a spare USB stick to test with)

Running Win 8.0 on a Dell Studio 1537 laptop.

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New Dell W8 Laptop - Slow Boot Time (Login Screen Appear After 5 To 10 Mins)

Jul 7, 2013

I received my laptop (Dell 17r SE) about a week ago but I have been having trouble with it's boot time. From pushing the power button, it takes anywhere between 5 and 10minutes to arrive at the login screen.

I checked the event log for Diagnostic-Performance, and the eventID100 has popped up quite a lot as "critical." I go into details and the stats are not looking to good. These are the times for multiple boots:

BootTime 175799/153962/217864/640216(This one was the first startup that the laptop ever did)
MainPathBootTime 122899/90262/135072/564816(This one was for the first startup that the laptop ever did)

Along with that critical error, I get other warnings saying apps/drivers/services like Svchost, rdbss, gpsvc, SMSSInit took longer than expected to initialise, thereby slowing startup.

I'm not sure if this is useful but apart from that, the log also shows EventID500/501 error events that state that The Desktop Window Manager responsiveness has degraded due to heavy resource contention.

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