Dell :: Inspiron 15-5547 Laptop With Windows 8.1 Not Compatible With DirectX 9
Aug 14, 2014
One week ago I bought a new Inspiron 15-5547 with Windows 8.1 preinstalled. I tried downloading some online games and they simply will not work. My machine freezes as soon as I log in. I've been told by a GM from one of the games that the problem is that the game requires DirectX 9 for graphics and what is being downloaded is DirectX 11 which does not have some files that version 9 has. I have bounced back and forth between the game forums and Microsoft without success.
I have tried downloading all kinds of DirectX End User Run Times from Microsoft and one of two things always happens. Either the installer says I have the newest version and I do not need DirectX 9 or the installer says that I do not have a version of Windows that can run DirectX 9. Apparently, that installer is old enough that it can't recognize Windows 8 as an actual version of Windows. The only other suggestion I've gotten is to install an older video driver from Dell and see if that will work.
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Jun 13, 2013
I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.
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Jan 27, 2014
I had to restore my Dell Inspiron laptop. The worst was having to download all of the Windows updates that I had installed since I bought the laptop a year ago. Is there any way to backup these Windows updates, in case (*shudder*) this happens again, I will have these ready on a disc or flash drive ready to reinstall?
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Jan 18, 2014
After I updated to windows 8.1 two things happened:
1-The laptop can't exit sleep mode.....it either restarts or stops working (with the screen off and the power light on) every time I try to exit sleep mode. i haven't been able to solve this problem.
2- When the screen turn off after leaving the laptop idle for a while it won't turn on....this happened after I installed the latest AMD display driver from the AMD website......I managed to solve the problem by downgrading to the AMD driver version provided on the dell website.......sadly this driver causes lagging in games on the contrast of the version provided on the AMD website.
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Mar 29, 2013
I have an Insipron 17R, core i5 zm2410, NVIDIA Geforce 525m, win8 64bit and I'm experiencing a problem with the hibernation/sleep mode.
About 2 weeks ago my laptop went to hibernation mode after beeing in sleep mode for 2 hours while on battery (to advoid full battery drain).
Now it doesn't do it anymore but stays in sleep mode for the whole time and drains the battery.
I usually detach the power cable from the laptop over night because of the noise from the power adapter and the laptop always hibernated after beeing in sleep mode. I went over the configuration in power options and power plans, and even reseted and configured them again, without success.
The only changes that were made to the system are the important windows updates...
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Aug 26, 2013
I have a Inspiron 3521 laptop and I am doing a factory restore as mentioned in this article. [URL] .....
But in the Step 9, 'select the backup you want to use in the list below', I get empty list. Does that mean my laptop doesn't have a factory image?
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Feb 3, 2014
I just bought a new Dell Inspiron 15 7537 laptop and have noticed that the hard drive has 6 partitions on it. 2 OEM partitions (one 40mb and one 8gb), 2 recovery partitions (one 490mb and one 7.8gb), 1 EFI system partition and 1 primary partition. I am unsure which one is useful and which one I can safely delete. Also, all of them except for the primary partition are 100% free (nothing on them at all!) . Also, I am unable to right click on any of the partitions besides the main one (C.
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Sep 15, 2014
I have a new Dell Inspiron 15 7000 laptop with an i7-4510U, Intel 4400 Graphics, 1920x1080 screen, and Windows 8.1. I have noticed that the display will brighten and dim when switching between apps. For example, going from a dark desktop background to a white background such as File Explorer, it will take the display about 5 to 10 seconds to brighten to the appropriate level. Going back to the desktop it will dim and sometimes even show a quick flash. I have the display set at 60% brightness and have turned off the adaptive brightens. Also using the latest Intel drivers. Exhibits this behavior on battery or AC. Never seen this on a laptop before.
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Aug 16, 2014
I had a problem with my laptop, which its model is dell inspiron 5537 15r 1tera 6GB ram ,windows 8 original .
I have gave it to a technician who told me that the hard needed to be changed from gpt to rbn or something like that am not sure because of this process hard have been formatted.
how could i restore my lap top to factory status ?
or getting my original product key for my original windows 8 that was installed on my laptop .
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Aug 5, 2014
My laptop (Dell Inspiron 2013 64-bit) was playing up today and instead of restarting it, I foolishly clicked on the option to "refresh the pc". i know this would remove all my current programs. I decided then to do a System Restore. Now, all my programs are back, however, the majority of my programs such Firefox, Microsoft Office and such will not even open! I would just like to know if there is anyway to get these programs running again without having to reinstall them all? Furthermore, would I need to reset or refresh my pc as I can not uninstall old programs via Control Panel?
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Aug 10, 2013
I've got a new laptop (Dell Inspiron 17r special edition) for 1 week now, and last night I've been playing Devil May Cry and I started noticing lag. Normally, I would play Devil May Cry and Resident Evil 6 on highest settings with google chrome and utorrent running in the background and it would not lag.
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Mar 12, 2013
Most of the game i've installed are not compatible with my windows 8 single language. Of course my laptop's requirements are enough for the game but the problem lies within the windows 8. Are there any solutions to this matter ?
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Mar 31, 2013
I own dell inspiron 14z and i tried to install windows 8 on the 32SSD drive, i turned SATA controller to AHCI and installed the OS. Windows was booted ones and it was all fine but when i restarted the computer it consistently led to the screen "your pc ran into problem and needs to restart...." I tried turning back to ISRT and same, I reinstalled windows and turn the acceleration of but after installing the driver an error was occurred says "your computer does t meat the minimum requirements....".
I turned back to ISRT and tried to install the windows again but it could not find the hard drive even after browsing through usb (it was loading and loading but didn't find anything) and now i really don't know what to do...
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Oct 8, 2013
I have a Dell Inspiron One 2330, which had Windows 8 Pre Installed, one fine day it stopped booting windows 8...
No matter, I had the recovery media... I made a full system restore... and nothing... it still does not boot.
Black screen after windows logo.
Dell Diagnostics accused no trouble whatsoever, all the tests performed successfully.
After a lot of tinkering, I managed to go back to Windows 7, the system runs fine, but I am running a trial license of Win 7, as I have not yet bought a license (I actually tried restoring the system using the Dell generated backup disks AND the Windows 8 OEM Disk, provided after those did not work).
What could be preventing Windows 8 from booting, since neither the installation fails, nor the HDD acuses any problem?
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Dec 15, 2012
I have an Inspiron One 2305 All in One with touch display and was planning to upgrade to Windows 8. However, I just noticed on the Dell Support site that they do not support the upgrade, and thus, don't recommend owners of this computer doing the upgrade.
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Feb 8, 2014
I purchased a dell inspiron 5521 a few months back but i didn't get any windows 8 CD with it. I have to reinstall my windows, but when i try to do it with my friend's original windows CD, error says product key entered is different. I don't even know the product key for my windows 8.
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Sep 21, 2013
I'm trying to figure out if my Dell Inspiron N4010 has full compatibility with Windows 8. I downloaded the Windows 8 Upgrade Assistant. The two issues I have are Secure Boot and was touch capabilities my Dell Computer has if I decide to upgrade to Windows 8.
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Nov 13, 2013
Since I've updated to 8.1 my laptop is taking a long to boot up and when it finally does load it's slow as hell.
I'll then be playing Football Manager and when I hit the windows key to go back to my desktop it freezes. I've tried opening task manager and that freezes too, the only thing that functions properly is the metro screen.
I thinking it's a compatibility issue with a program that's causing it.
Specs:
Dell Inspiron 7250
Intel Core i7 3612QM @2.10GHz
6gb RAM
Windows 8.1 Pro
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Aug 15, 2014
Yesterday, I restored my Inspiron 15 to it's factory settings. Post-reset, I installed all drivers for Windows 8 directly from the Dell website except for the AMD driver which I took from the AMD website (just wanting to get the latest directly from the source, I guess). I also used that "Dell Detect" thingy to make sure I have all the latest drivers for everything.
After installing, everything worked great, but I realized that when the display turns off / when I shut down the laptop / when I close the lid, it does not turn off the computer or hibernating it or making go to sleep - it just keep running but there is no display, total darkness. Trying to press the power button / F4-F5 / any other button-pressing related solution did not work, only hard-reset.
Googling this issue, I found that it is very common, and many people with almost brand new Dell laptops, just like me, have encountered the same problem. In most of the solutions offered it was said that doing so would cause the system to mainly use the Intel Graphics HD card and not the AMD, meaning that for games and graphics, the AMD won't matter, which doesn't seem to be fair after paying extra exactly so I can have a dedicated card.
Either way, I started with the first which was using Windows Update. After checking the Windows Update updates list, I saw 2-graphic card related items - something called Graphics Adapter WDDM, one for the AMD card and the other for the Intel Graphics HD. After installing this update, I realized I can successfully turn off the laptop.
Once I turned it back on this morning, I got a pop-message:
I then realized that it just simply doesn't see/use/detect the AMD card. This is how my AMD Catalyst looks right now:
Looking at Everest, you can see it only sees the Intel Graphics HD:
However, device manager is still listing the AMD card as if it's properly working:
And if you look at the event log, you can see that initial driver was installed right after the Windows 8 fresh install I made a day and a half ago, and then there's other events, last night, around the time when I installed the Windows Update thingy:
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Jun 12, 2013
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
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Oct 28, 2013
I boughrt Inspiron 2350 2 weeks ago. And I updated to windows 8.1 soon. After then, Computer has not worked, so I would like to reinstall clean.
I would like to know how to get the recovery disk. And I tried the chat, but chat is always close.
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Oct 12, 2014
I purchased a brand new Dell Inspiron 15 3000 2 months before. This system is having Windows 8.1 OS. I'm facing the start up problem from last month.
1. Sometimes when I pressed the power button system won't start. Black screen comes then it won't boot.
2. Sometimes when I pressed the power button system will boot up to password screen, if I entered the password and hit the enter key, again Black screen comes.
3. Sometimes shutdown is not possible.
a. I tried to shutdown by using mouse (Start -> Power Options -> Shut down) it won't take the command.
b. I tried to shutdown by using keyboard (Pressing Alt+F4) it won't take the command itself.
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Jul 25, 2013
Ihave Inspiron 15R 5520.
Iam installed fedora linux and. Lost the boot. For windows. Now i have recovery in partition and my system But. Not work !!
Now what I can do. How can i Dowland Image recovery?
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Apr 2, 2014
I recently bought a dell laptop(dell inspiron 15 3521), which comes with windows 8 O.S and I want to install windows 7 and Ubuntu as part of my research for 3 months.
So I have to uninstall windows 8 and of course I want windows 8 after some time(approximately 3 months) but I didn't get any windows 8 cd or key with it ,how to get through it?
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Aug 8, 2013
I have been trying to install windows 8 on a Dell Inspiron 7520 using a pendrive.
Apparently there is no option for this in the boot menu.
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Nov 9, 2012
I just bought a DELL Inspiron 17R laptop with Windows 8 and additionally the Microsoft Office 2010 Home and Student software.
how I can install the Office software and enter the license key code?
I've looked on the Start screen and cannot see any 'tiles' that are relevant, switched to the desktop and there are no icons and no Start button.
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Jan 19, 2013
I have a laptop, dell inspiron rs7720 with windows 8 on it. Once i tried to boot a different operation system from a memory stick, it didn't work, nothing happened. From that day after a first boot(doesn't matter through restart or by shutting it down) I always keep getting a quick dell logo for 1 second and then a black screen. By pressing buttons like Esc-f12 the ~Boot options F12~ appears on the right bottom of the screen. If I press F12 no reaction happens. If i just turn the laptop off by holding a button and turn it on again it boots up properly. Tried to reinstall bios, didn't work, but the bios does work. However boot options doesn't(if you press f12 at the dell logo).
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May 26, 2013
I have a fairly new (bought in December) Dell Inspiron/Windows 8 that is used mainly by my kids to play games. It's minimally loaded- Windows Office, Adobe and generally starts up fast. Today they report to me that "something is wrong." On start up all I get is a grey screen. I tried F2 and F10 - no response. Doesn't even respond to Control/Alt/delete. I've searched the forums and the only thing that seems to come close is that they have possibly enlarged a split screen somehow so it's hiding everything else- but what to do? It has to get to Windows to do that, and we're not there yet.
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Jul 13, 2014
First my system is Inspiron 15z 5523
Can I install Windows 8 32-bit on it??
Because after purchasing it, it has Windows 8 64-bit x64-bit based processor,
What does that mean? and is it possible to install the x86 version?
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Dec 16, 2013
I have a 2 month old Dell Inspiron 660 running Windows 8.1.that came with windows 8 installed but I upgraded to 8.1 off the internet. Everything worked okay until I did a scan and cleaning with ccleaner. Pretty soon startup was very slow going from the Dell screen to the lock screen to the password screen to the windows welcome screen but windows would eventually load. Now the startup only goes to the welcome screen. That little circle of dots starts spinning and keeps on spinning but Windows never loads. Did I erase some registry files when I cleaned it?
I also wanted to know how load Dos from win 8.1 and how to boot win 8.1 in safe mode.
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Mar 21, 2014
I have bought a Dell Inspiron 15R which arrived this week. I have already decided that I am going to install my own copy of Windows 8.1 Professional on to my system.
I have tried this several times now and I keep failing. I am booting from my DVD and the install goes fine. However during install I am normally prompted to enter my Serial for 8.1 and it does not do this. It progresses as though everything is ok, I can format the Hard drive and then it proceeds to install Windows 8.1.
Once fully installed I then go to see if it is activated and to my surprise it is. It has activated with the same Serial as the OEM that came with the laptop.
I have also noticed that this copy of 8.1 cannot join the laptop to my own domain (the options to do this are greyed out) which I am also wanting to do. So this copy of 8.1 is not the copy I am trying to install.
How can I install my own copy of 8.1. I think this is something to do with Dells bios configuration but not sure where to start.
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