Debugging :: Getting BSOD On Asus N550jv Windows 8.1

May 28, 2014

im having some problems since i updated to windows 8.1, a month ago i had bsod regarding my bluetooth driver qualcomm atheros, I am attaching some minidumps

[URL]

I dont know if there are any known issues with n550jv model running windows 8.1, something else, i changed my hdd into a ssd samsung evo and changed the 2x4 ram into a 2x8 ram, but it was like 3 months ago and this started like a month ago with windows 8.1

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Debugging :: Windows 8 Asus PC Keeps Crashing With BSOD Due To Unknown Reasons

Jul 10, 2014

I have a Asus pc, that has been crashing all the time due to unknown reasons. I have experienced that as soon as it hangs due to some process that is taking some time, it usually ends with a BSOD. I can let the computer alone and when I come back it has crashed, apparently for no reason, since I have not been using it for anything.

It crashes and gives the BSOD for many different reasons, I don't have the complete overview of all the reason, but above two listed reasons are the most significant. I have been using WhoCrashed, but does seem to get anywhere with the information provided by this. The PC is a new laptop.

I have followed the instruction and I'm uploading the zip file created by SF Diagnostic Tool.

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Debugging :: BSoD Upon Recovery From Sleep ASUS S56D

Oct 17, 2013

This began suddenly about two weeks ago and has continued ever since. I get the usual Driver_State_Power_Failure message I have seen here.

When I attempt to upload a dump file, I get and invalid format error, and SF Diagnostics tool will not work for me either.

This computer worked wonderfully for 6th months and now it's a complete pain.

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Debugging :: Asus Laptop BSOD When Playing Video Games?

Apr 17, 2014

I have this laptop: Amazon.com : ASUS A55A-AH51-WT 15.6-Inch LED Laptop (White) : Laptop Computers : Computers & Accessories, with additional 4gb Kingston ram aftermarket.

I am getting BSOD crashes whenever I play video games, like league of legends. They happen randomly and with seemingly no direct cause.

Windows has given me solutions to update my graphics card drivers, but whenever I "update" it gives me the same one I have and continuously says to update the driver.

including updating to the generic Intel Iris graphics drivers, but it still crashes.

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Debugging :: BSOD On Asus S400C - Incredibly Slow / Delayed Start Up

Sep 15, 2014

So last Sunday I woke up grabbed my computer which I had simply closed the night before, nothing unusual and the screen was all black so I just figured it was a random problem and manually shut down. When I powered back on initially I got zero response, just a black screen, no HD activity no fan spinning eventually (anywhere from 5-15 minutes) in a sort of delayed boot action it began booting but it took forever to boot into Windows 8.1 which I upgraded to months ago.

So my question is two-fold, I don't think the BSOD issue is related to the incredibly slow/delayed start up, because this happens before the OS even begins loading if I'm not mistaken.

The first part of my issue are the random BSODs which also started happening for a while I was getting a warning about Intel Rapid Storage that I never bothered to read, and eventually it just went away after I did updates.

But this computer has just randomly shut off while I was using it, not crashed, just lost power.

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Debugging :: BSOD / Crashes And Freezes While Gaming On Asus Notebook A56CB

Jun 9, 2014

Bought a new laptop almost a year ago, i was never able to find the cause of the crashes.

Here some specs

- Intel i7-3537U CPU
- Asus K56CB motherboard
- NVIDIA GeForce GT 740m Dedicated GPU
- Intel HD Graphics 4000 Integrated GPU
- 4gb 1600 Ram, single stick
- Windows 8.1 (had the same problem with win 8)

On every game i play i get random freezes, random crashes, random BSODs, some games do crash more frequently than others, I've tried older drivers, I've also formatted my pc but the problem is still there...I am not using any antivirus, windows defender is enough for me.

What gets on my nerves the most is that even on old games like quake live do crash and sometime it also gives me BSODs, the fps are constant and quite high but i randomly get freezes (about 0,5 - 1 second long)...

another example, im playing SMITE, i get 80-150 fps but the game crashes every 2-5 mins, this game rarely gives me BSODs, when im lucky the game wont crash for 20-30min, but its very rare. the gpu can reach 80-85C. With "crash" i mean black screen with a window saying "Game.exe has stopped working"

There are other odds things happening on this notebook, for example i cant access to the bios while booting, i can only access to it once i log to my windows account, another strange thing is when i left click any file sometime it takes 10-15 seconds to get the "open, open with, copy, paste, cut etc.. window opened". I've also noticed that sometime while gaming my disk usage get to 100% for an instant and when that happens i get a lag spike/freeze...

If no way to find the source of my problems ill build a desktop and than ill keep sending the notebook to warranty until they fix it . I've still got 1 year of warranty, I've also sent it once already but they only changed the hard disk, and it didn't solve the problem too ...

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Debugging :: Asus K450j Laptop - BSOD System Thread Exception Not Handled

Aug 28, 2014

I'm using a asus k450j laptop, the laptop only have a few months so its almost new, it's rare happening bsod, this time happened while seeing a movie.

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ASUS Laptop Won't Turn On After BSOD And Automatic Repair

Sep 15, 2014

A couple of days ago, I was on steam on my ASUS X550L Notebook when it suddenly blue screened and shut down. I waited a couple of minutes and turned it back on, and it went to the ASUS automatic repair system. After 6 hours of my laptop being stuck on the repair system, I shut it down. I waited around a minute and turned it back on and ran it through login, where it blue screened again and has not turned on since. If I go to try to turn it on, the lights in the bottom of the laptop flash for a couple of seconds, but it never turns on. I am okay with wiping the computer if I can get my files on an external hard drive, don't want to redownload them steam files.

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Debugging :: ASUS G750jx Laptop - Multiple Different Code BSODs On Windows 8

Jul 5, 2014

I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.

So far I've tried various hardware diagnostic tools:

Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors
Intel diagnostic tool - found no errors
Seatools - had no errors
Fumark, 3dmark - without troubles

Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )

Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.

Unfortunately I've removed latest dumps, so I'm attaching previous ones : [URL] ....

And and small output from sf tool, too bad cannot go back and get a better one : [URL] ....

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Debugging :: ASUS VivoBook S551LN Bluescreen

Jul 26, 2014

ASUS VivoBook S551LN bluescree new, I get a blue screen error with Power_Driver_state_failure

Memory.Dmp [URL] .....

Happens after loading certain applications. Assuming theres a compata problem with a few of the things.

Ive updated all the drivers i could find. Also I uninstalled Deamon Tools

It does not happen instantly. The problem of BSOD occurs about 3/4 Mins after the application is opened

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Debugging :: Asus N71JQ Laptop Freezing Up Requiring Multiple Reboots

Mar 8, 2014

I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.

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Debugging :: BSOD After Windows Updates

Aug 15, 2013

I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...

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Debugging :: BSOD When Updating Windows 8

Oct 22, 2013

I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.

Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.

Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.

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Debugging :: Getting Random BSOD On Windows 8.1?

Dec 9, 2013

it started happening about a week maybe 2 weeks ago but ill get random Bluescreen

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Debugging :: BSOD When Boot Into Windows 8.1?

Sep 15, 2014

I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.

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Debugging :: Random BSOD In Windows 8?

Oct 11, 2013

Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.

The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:

- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);

- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);

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Debugging :: BSOD When Windows Start?

Sep 15, 2014

i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD

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Debugging :: BSOD On Windows 8.1 Update 1 Even When Not In Use

Apr 26, 2014

I have had a long history of BSOD issues on this system, and have exhausted my patience in trying to fix it. I have done my own research to no avail, and have even utilized my warranty to get parts replaced. At this point in time I have a replaced motherboard and video card but the BSOD issues have actually increased in frequency.

For testing I have re-loaded Windows. Ran tests on the memory. Replaced the hard drive with an SSD. Updated drivers as best as I could based on the version of Windows and availability of drivers, and as mentioned I have even had the Motherboard and Video card replaced. The only hardware left to rule out is Power Supply and CPU.

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Debugging :: BSOD - Windows 8.1 Keeps Crashing?

Sep 15, 2014

We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.

I have been working on parsing the WinDBG outputs, and finally got to:

Probably caused by : GenuineIntel

But before that, I see:

BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.

So we ran "dm log collector", the ZIP is attached.

p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.

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Debugging :: BSOD After Upgrading To Windows 8.1 From 8.0

Nov 2, 2013

Since I upgraded to Windows 8.1 (from 8.0) I'm experiencing BSOD a while after Windows has started (about 30 seconds). I updated all my drivers by different means to be sure all is up to date.

Attached : the SF_diagnostic "grab all" file (zipped with my user name).

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Debugging :: BSOD On Hibernation Windows 8.1 X64

Mar 8, 2014

I'm having a BSOD (attempting to switch from DPc) error message.

I've attached the minidumps.

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Debugging :: Windows 8.1 Crashes Without BSOD?

Jul 27, 2014

My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).

However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.

I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?

Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.

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Debugging :: Computer Gives BSOD On Windows 8.1

Sep 15, 2014

trying to install a driver for my internet connetion, the installation goes just fine, but when at the end, where the drivers start installing, the PC gives me a BSOD no matter how I try regular installation, copying drivers files from a PC on which internet is working (this PC, working on Windows7). The full message is:

Driver_irql_not_less_or_equal (USBXHCI.SYS).

The specs of the other PC (notebook):

Asus X552L
Nvidia Geforce 820m
Intel core i5
4Gb RAM
2 3.0 USB ports
OS: Windows 8.1 Pro

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Debugging :: BSOD After Upgrading To Windows 8.1?

Jun 19, 2014

I am scratching my head, my machine is HP Z600 with windows 7 professional on it and I upgraded it with Windows 8.1, after the installation was done I've got two BSOD till now. I am not a technical savy person so I looked up online and found this place.

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Debugging :: Windows 8 Shows BSOD Every Other Day

Mar 20, 2014

Relatively new Acer laptop with Windows 8 keeps crashing.

Updated REV.ZIP file has some addition logs from two additional crashes today. In the process of updating Windows, and re-installing Word, which has become unresponsive.

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Debugging :: Windows 8.1 Random BSOD 0x0000001e

May 6, 2014

Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.

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Debugging :: Windows 8.1 BSOD After Configuring RAID 1

May 23, 2014

I had a HDD go bad, so I set up 2 250gb Drives as a raid 1 setup. Windows 8 worked great before HDD Failure, but now after re-installing 8.1, it only runs for about 5 min before I receive DPC_WATCHDOG_VIOLATION. Dump Files are included below.

[URL] .....

Also, I have 3 monitors attached. The main Monitor displays the error, while the right monitor remains at the desktop and the left monitor shows a distorted blue screen. (Not sure if it matters..)

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Debugging :: Windows 8.1 - BSOD Appearing Often / No Particular Trigger For It

Aug 2, 2014

I just formatted & installed Windows 8.1 on my laptop. I'm getting a lot of BSODs.

All of them "Critical Structure Corruption", can't quite pin-point anything specific. I've been installing some programs I use, etc.
Just now - it actually BSOD'ed while I was running the SF Diagnostic tool!

I have an Acer Aspire 5820, Core i3.

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Debugging :: BSOD On Windows 8 Fresh Install

Oct 11, 2013

I just got three 320GB Seagate drives setup in RAID 0 for Linux, and I decided to also reinstall Windows 8 on my SSD since it started lagging and running slower than normal. While trying to install Windows 8, right after selecting a disk/partition to install to, I got a BSOD about an error in a nonpaged area or something. When I tried to boot into the installer again, I got a BSOD immediately after the logo splashscreen (too quick to see what it was about).

-I'm booting the Windows 8 installer from a Corsair Survivor 64GB USB3.0 flashdrive. I'm gonna try a dvd with a different iso that I downloaded more recently on my laptop.

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Debugging :: Windows 8 - Multiple Random BSOD

May 2, 2014

Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.

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Debugging :: Windows 8 - BSOD Mostly Using Chrome Or Gaming

Nov 30, 2013

I'm facing BSODs on my system. It mostly appears when I'm using Chrome, especially using Youtube or any flash applications (like games on Facebook). In games it also crashes from time to time (e.g. Assasins Creed 4).

Programs for controlling the fan of my R9-280x lead to crashes a lot, I deleted those already (e.g. Sapphire Trixx).

My system:
Windows 8 - 64 bit
8 GB RAM
Sapphire Vapor-X R9-280x graphics
Intel i5 4670K
Samsung SSD 840 pro Evo (I already checked this one and optimized it, but this didn't do the trick).

Nothing is overclocked, temps should be fine.

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