Debugging :: Windows 8 Does Not Start Up At All - No Access

Mar 3, 2012

So earlier I installed Windows 8 over Windows 7 (upgraded), and it was running almost flawlessly at first. I needed to update some drivers so I restarted my computer. It booted up just fine, however I could not access the login page at all. It was just a blank blue screen (not BSOD), and my cursor which I could move around.

I thought that the upgrade was the problem, so I eventually got around to dual booting Windows 7 and 8. The same thing happened, with it working fine at first, restarting the computer and facing the blank blue screen, not able to access Windows 8.

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Windows Search - Access Denied To Start Service

Jul 2, 2013

My Windows Search is not working.

I try to start it from services management but the error 5 (access denied) rises (with user SYSTEM)

I tried create another user with admin privilegies, but it is not working as well, error 1297 rises

I think I added some folder to indexing and COULD this folder is not with SYSTEM privilegies...BUT I cannot see the folder indexed because the service IS NOT WORKING.

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Network / Sharing :: Can Only Access Shared Items With Read Permission Each Time Start Windows?

Sep 8, 2013

I've set several folders and drives to be shared on the network with read/write permission. The problem is that each time I start Windows, I can only Access the shared items across the network with Read permission, instead of the read/write I originally set, so I have again to right-click > share with > read/write.

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Debugging :: Cannot Access Either Windows OS In Multiboot System

Apr 2, 2014

I have (perhaps I should say had) a multi-boot system. Originally I installed my 6 Windows OS's and then installed my two favorite Linux distros. I like the ability to customize the Grub menu which Linux gives me. Unfortunately Grub did not detect all 6 of my Windows installations but one of the boot options it did detect took me back into my original Windows menu which showed all 6 of the Windows systems. So that's the setup which I have been using successfully for the past few months. (One boot menu which boots into another). Today my Windows boot menu has become unusable and probably corrupt. At first I had the problem that I was only able to boot into Windows 8.1 (no windows menu at all). Then I used EasyBCD which I had inside Windows 8.1 At first EasyBCD indicated an inability to load any boot file at all. Subsequently after rebooting into 8.1 a few times more I tried it again. It then showed a boot menu but with only Windows 8.1 listed. I subsequently was able to use the add operating system function to add all the other Windows systems again. I then clicked save to save the new configuration.

Now I do see all six Windows systems at boot but neither of them, even Windows 8.1 will boot. Where I should start to get back into one of these six Windows operating systems so that I can possible use the EasyBCD repair function to access the others. I think I had EasyBCD installed inside each Windows OS At the moment I am dependent on Linux alone for Internet access. I trust this is clear. As nothing in Linux has changed, I assume I need to fix the problem from the Windows side of things. I do have that one option when I get into that blue Windows 8 style boot menu to "change options" I thought EasyBCD would have restored the Windows 7 style text boot menu but it did not. Other than that I have the various Windows installation disks and a Win7 repair disk as well as various full partition backups on an external hard drive. What do do about a corrupt bcd file without being inside Windows, and I don't know much about EasyBCD. Would a refresh/reset of Win 8.1 from the install disk be a good way to start? I did get the message of "files missing" when I tried to do a system recovery drive while inside Windows 8.1 today, so there are issues with that OS.

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Error 711 - Couldn't Start Remote Access Connection Manager

Aug 4, 2013

I got Huawei E220 3G USB dongle. I couldn't use it to connect to the internet on Windows 8 Pro x64.

Its giving Error 711. Saying Remote Access Connection Manager couldn't start. I went to services and tried to manually start it. But Its giving Error 20 as below.

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Network / Sharing :: Internet Access In Desktop But Not In Start Screen?

Jun 25, 2013

I recently did a clean install of a full version of Windows 8 on my computer. Some of my Apps on the start screen, ie Weather, News, Maps, Travel, Skydrive and other Apps such as Slacker Radio and Weather Radar Pro will open but give me a "no connection to the internet" message. If I switch over to my Desktop I have an internet connection.

I checked the charm bar/settings/Internet Access and it says "no connections available". The curious thing is the Live Tiles for the News and Travel will update and show the latest information, yet when I open them I get the "no connection available" message. I have no problem with the Store App, Explorer, Email or Music App. Those seem to work fine.

I removed my Anti-virus software, re-installed the Apps and still get the same results. For my internet connection I'm using a Virgin Mobile OverDrivePro2E7 WiFi Hub. I'm not using the Wifi, it is plugged directly into my computer via a USB port. If I go into Control Panel/Network Connections it shows up as EtherNet2 with a strong connection.

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Error 711 / Couldn't Start Remote Access Connection Manager

Aug 4, 2013

I got Huawei E220 3G USB dongle. I couldn't use it to connect to the internet on Windows 8 Pro x64.

Its giving Error 711. Saying Remote Access Connection Manager couldn't start. I went to services and tried to manually start it. But Its giving Error 20 as below.

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File Access Denied Popup When Renaming Shortcuts For Metro Start Menu

Jun 8, 2012

I've been getting a "File Access Denied, You'll need to provide administrator permission to rename this file", popup window even with UAC turned off?

The files in question are shortcuts in the C:ProgramDataMicrosoftWindowsStart MenuPrograms.
It also happens in C:UsersUser-NameAppDataRoamingMicrosoftWindowsStart MenuPrograms.

Basically what I'm doing is renaming the title of the tiles/programs displayed on the Metro Start screen. If there is a better way I'm all for that as having to click continue every time is getting old.

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Debugging :: BSOD When Windows Start?

Sep 15, 2014

i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD

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Debugging :: Windows 8 Shuts Down On Start Up?

Oct 31, 2012

I installed a clean version of windows 8 on my PC over the weekend and since then when I start it up it gets to the load screen and shuts down. When I start it up again it works fine. I have a Gigabyte GA-Z77X-UD5H motherboard, I went to their site and downloaded the latest drivers for ethernet and chipset.

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Debugging :: BSOD On Start Up After Hibernation (Windows 8)

Sep 28, 2013

I'm also having problems getting the crash dump with the diagnostic tool. O.o It isn't creating a folder on my desktop. I've enabled crash info collection, too.

Edit: Nvm. Got the crash dump. It saved it on my other drive for some reason :P. Uploading now.

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Debugging :: BSoD Error On Windows 8 - PC Can't Start?

Nov 22, 2013

Every time i formatted my pc,then after sometime it gives a bsod error & restart then pc cant start then windows start screen loading & loading......

I updated all driver & ssd firmware but no result.

I collect dmp files & collect some data.

Stop code 0x00000133.

Related driver show hal.dll +546a

Due to restart i didn't collect so many.

I will update dmp file information shortly.

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Debugging :: BSOD Every Time When Windows Start

Nov 13, 2013

i installed fresh windows 8.1 x64 bit

since installation every time when i start my pc , then usually motherboard picture displayed then my pc restart auto and then my pc start normally sometimes it shows BSOD ,

" Your PC ran into some problem & crashed . We are collecting information

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Debugging :: Black Screen On Start Up After Windows 8.1 Upgrade

Jan 13, 2014

I've just upgraded from windows 8 to windows 8.1, via the Windows Store. Prior to upgrade i had no issues whatsoever with the windows 8, before the upgrade i ran the Windows 8.1 Upgrade Assistant. And found only 3 softwares to have conflict with the upgrade, these 3 are as followed: Apple QuickTime, iTunes and Bitdefender Total Security - Version 17.15.0.68. I uninstalled both of the apple software's and upgraded the Bitdefender to a version compatible with Windows 8.1.

I had no issues with the download & installation of windows 8.1, however the instant between windows loading screen and the switch to user log in screen is blank/black for a good 3 minutes, if not more. Normally after the shut down screen the computer would power off completely, however now my computer screen is blank/black and the computer is still powered on for about 10-15 minutes, I know that it is on as all the fans/HDD LED are active. This time fluctuates and I'm not sure why. I've checked with windows update and no updates are available, all of my softwares (and third party applications) are up to date. On Microsoft Community forum and so on, all i can say is that there are many others experiencing a issue only with a blinking cursor and their circumstances are different so i don't believe its related.

I've updated my BIOS to the current version and my display driver and chipset are up-to-date, all drivers offered on the asus website, i even installed the realtek sound driver which i wasn't using previously. Reset BIOS, removed battery for CMOS, removed all components 1-by-1, ran CHKDSK no problem found, only standard keyboard/mouse/display connected, no change whatsoever!

I've tried safe mode and its the same, only the transition to logging in and shutting down have improved slightly. Tried clean boot at the result was the same. Checked the WER and found a lot of this "DRIVER_POWER_STATE_FAILURE 0x0000009f". I've already run the SF diagnostic tool and will load the zip file here. I rather not do a clean install of windows 8 and I'm not sure if restoring my pc to windows 8 before the upgrade will resolve the issue if it is driver related.

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Debugging :: BSOD On Computer Start Up After Fresh Windows Install

Mar 11, 2014

I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.

My guess hardware failure or Norton....

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Debugging :: Windows 8 - Laptop Crashes Several Times - Error Displayed On Start Up?

Feb 26, 2014

My windows 8 laptop (studio 1537-DELL) crashes several times and I have this error displayed on start up:

C:Windowsminidump21514-20498-01.dmp
C:UsersuserAppDataLocalTempWER-72025-0.sysdata.xml
C:WindowsMEMORY.DMP

My SF_DD_MM_YYYY.zip folder is uploaded.

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Debugging :: BSOD When The PC Start The Day After

Jun 17, 2014

-Ram-TEST lasted nine hours and successfully completed
-Change the motherboard (ASUS Sabertooth 990FX From R2.0 to MSI 890FX-GD70, the latter shall use at this time, the other I sold it)
-Changed video card (ATI 6870 Updated NVIDIA 760)
-Replaced SSD where the system resides, had a value SMART wrong, incorrectly replaced by Samsung (EVO 250GB)
-Analyzed by-DUMP bluescreenanalizer and semrpe the same file with the same bug tails
-Windows-formatted 3 times already

The temperatures are good .. I also have a Corsair H100i and a fairly spacious case that allows good ventilation (CM Storm Trooper)
This is my components:
CPU: AMD FX8350
RAM: 16GB (4 x 4) G SKILL 1866 MHz CAS 8
SSD: 250GB Samsung EVO
Video Card: Zotac 760 amp edition!
HDD: 3TB WD, 250GB WD
Motherboard: MSI 890FX-GD70
Sound Card: Asus Xonar Phoebus ONLY
Case: CM Storm Trooper Black
Win 8.1 x64 Original
I repeat that I do not overclock, the frequencies are those of series

Now I'll explain when I turn on my pc at COLD (the day after practically) happens to me .. and not always! However, if you reboot immediately after work PERFECTLY, and for hours and hours! without presenting problems or other, and even under stress. The next day, however, having been off the night it happens it happens .. this blue screen without doing anything specific! Coincidentally, sometimes even if I do nothing on windows just turned on, or a complete on the internet, or other, causally!

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Debugging :: BSOD Soon After Start-up?

Jun 28, 2014

For about two weeks I've sometimes been having a BSOD within five after startup (always, otherwise I won't get a BSOD until I restart):

"DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys)"

I've been posting on Techforums here: [URL]

And thought I might as well post here as well for other opinions while I test the drivers.

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Debugging :: Frequent BSOD On Every Start

Nov 10, 2013

I just install my computer last week and nothing wrong with my computer. But now sometimes i get BSOD when i start my computer. I get BSOD when start my computer and enter the desktop.

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Debugging :: BSOD On Start Up - PC Won't Recover

May 19, 2014

Most of the time i turn the pc on and i get the bsod with this message and it tryed to auto fix but to no avail. It was only doing it when I played games but I am lucky if I can get the pc to run for 10 mins without it going black screen then restarting.

gpu geforce gtx 560 ti
cpu amd fx(tm) 8150 eight core processor
memory 8.00gb ram (7.98 usable)
resolution 1920 x 1080 60hz
driver version 335.23
os windows 8 pro

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Debugging :: BSOD On Every Start - Lags In General

Feb 2, 2014

When I start up my computer, go into windows, it takes a while to load then I get bsod and it restarts then works perfect, so now if I run it cold, I reset it immediately after switching it on, then it works. WTF?!

Plus now, it has started getting really slow and it lags. Like if I play music off my hard-drive, my 2tb storage, then open up chrome or do anything it gives me this electrical sounding lag. What can I do?

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Debugging :: BSOD When Disc Burning And On First Start Up?

Jan 15, 2014

So recently bought a new PSU, Motherboard and 8GB of more RAM. I thought the BSOD's in the past were caused by a crap PSU however I bought an 80+ Corsair one and upgraded to a Z77 MPOWER motherboard. Have 4 crash dumps and only turned it on yesterday!

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Debugging :: Computer Won't Start Up Properly After BSOD

Jul 11, 2014

Last night my laptop (lenovo z400 ideapad, running windows 8 - i never updated to 8.1) went to a blue screen with a "kernel data inpage error" message. Tried to boot it back up, but once i entered my password and logged in, the screen looked wrong. The windows homepage had no apps and the background pattern was not the one i normally had. I couldn't click on anything, so i shut it back down and went to sleep. This morning, i turned it back on, and this time it looked normal when i logged in. However, after about a minute, it froze and would not unfreeze. Thats where i am now. I can open the computer in safe mode and it works fine, and through that i can access the event viewer and command prompt, etc. I did a disc repair, no luck, and a system restore failed. Like i said, computer only works in safe mode, so i dont know if I'll be able to do the right procedure to upload the dump file from the BSOD, but i can try. Lots of interesting things in the event viewer. I'm on my phone but i can sample them later.

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Debugging :: BSOD Using Chrome And Fresh Start Win 8.1?

Jul 6, 2014

check my sf file

up BSOD using chrome and fresh start win 8.1

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Debugging :: BSOD After Windows Icon And Windows Start Up Music 8.1 PRO

Mar 10, 2014

We have a computer that went BSOD this morning on startup. (Windows 8.1 PRO 64 bit) From what we can tell, nothing has changed since last Tuesday/Wednesday. It was shut down every night and restarted everyday for the last 5 days.

This morning, it starts up through normal boot process, shows Windows 8 icon, we hear the start up tune and then it goes black and then BSOD.

I made a recovery USB stick with another computer running Windows 8.1 PRO 64 bit. The problem computer then boots up the USB and we run the repair options and nothing worked.

We went through the command prompt bootrec /fixmbr and associated steps. No go.

We are getting stuck at what to do and are looking at reinstalling. We have a Windows 8.0 license, so Windows 8.1 upgrade is not refreshable or reinstallable at this point. When I went to reinstall Windows 8.0, of course Windows 8.1 is locked.....

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Debugging :: PKU2u Log Failed To Start With Error - 0xc0000035?

Apr 21, 2013

I have Windows 8 64 bit installed on a new Hp h8 1360t . On each restart I get this error.

"PKU2u log failed to start with the following error: 0xc0000035".

The results of my searches to resolve this error has been minimal to say the least.I have run sfc/scannow and a chkdsk /r with no positive results. how to correct .

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Debugging :: RunDLL Error Every Time Start Up Computer

Oct 27, 2013

RunDLL Error every time i start up my computer. Im running on windows 8.1 pro. Its a box And it says "There was a problem starting P17RunE.dll The specified module could not be found."

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Debugging :: Frequent Crashes Short Time After Start Up?

Oct 17, 2013

To illustrate this point I realised I'd uploaded and incomplete zip file so here's another one!

My error messages following a re-start are:

C:windowsminidump101913-26769-01.dmp and
C:usersalanaappdatalocal empwbr-873667-0.sysdata.xml

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Debugging :: Continues Errors At Start Up Metadata Staging Failed?

Sep 15, 2014

Since yesterday I have noticed a delay during the welcome circle loading screen after login. Then I checked the event viewer and found out that I get around 15 errors of the same event ID 131 which contains the following details:

Log Name: Microsoft-Windows-DeviceSetupManager/AdminSource: Microsoft-Windows-DeviceSetupManager
Date: 9/13/2014 1:07:25 AM
Event ID: 131
Task Category: None
Level: Error
Keywords:

[Code] ....

I have not done any hardware changes and why these error suddenly started to show up. Just to clarify, I have tried the following troubleshooting steps:

Ran the following commands:

sfc /scannow
DISM.exe /Online /Cleanup-image /Restorehealth
net stop wuauserv
ren SoftwareDistribution SoftwareDistribution.old
net start wuauserv

finally, I also tried running the "Windows Update Diagnostics Tool"

SF diagnostic logs attached

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Debugging :: BOSD When Computer Start Up - Multiple IRP Complete Requests

Feb 2, 2014

I am getting BSOD most of the time when my computer starts up, also a few times when I'm browsing websites. The first few times it happened I did not notice the file name that causes it.

The files that I noticed which causes the BSOD:
DPC_WATCHDOG_VOLIATION
MULTIPLE_IRP_COMPLETE_REQUESTS

What I did that causes this mentioned file to prompt BSOD. I have attached a zip file achieved by the diagnostic tool from this website as told.

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Debugging :: Win 8.1 - BSOD Driver Power State Failure On Start Up And Restart

Jun 19, 2014

BSOD error. I've read through some posts with similar errors and I've done my best to try some of the basic solutions for this (i.e., update drivers) but can't seem to pin down the actual problem.

I woke up this morning and I had a Driver Power State Failure message on my computer. I've spent all day trying to get it fixed and I'm about to throw this 3 month old laptop through the window (I'm running a Lenovo Y510P with Windows 8.1).

In addition to the BSOD when I try to shut down my computer it never actually shuts down. The screen will go black for about 5 minutes but the light on the power button stays on and the computer starts back up again on its own. However it never actually gets to the desktop. The circle of dots just keeps going and going and after I force it to shut down twice the Automatic Repair kicks in but it says it couldn't fix the issue. When I enter the advanced options and do a system restore I can finally get to the desktop. When I try doing a system restore from the desktop it will get to the end and I get an error message saying it didn't work.

When I get to the desktop some things just don't work right. Right click on a folder, clicking on the file explorer pinned to the taskbar, etc. locks explorer up for a minute then nothing happens.

I've also ran SFC and a it said some files were corrupt and couldn't be repaired. Attached are my log files.

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