Debugging :: BSOD After Windows Icon And Windows Start Up Music 8.1 PRO
Mar 10, 2014
We have a computer that went BSOD this morning on startup. (Windows 8.1 PRO 64 bit) From what we can tell, nothing has changed since last Tuesday/Wednesday. It was shut down every night and restarted everyday for the last 5 days.
This morning, it starts up through normal boot process, shows Windows 8 icon, we hear the start up tune and then it goes black and then BSOD.
I made a recovery USB stick with another computer running Windows 8.1 PRO 64 bit. The problem computer then boots up the USB and we run the repair options and nothing worked.
We went through the command prompt bootrec /fixmbr and associated steps. No go.
We are getting stuck at what to do and are looking at reinstalling. We have a Windows 8.0 license, so Windows 8.1 upgrade is not refreshable or reinstallable at this point. When I went to reinstall Windows 8.0, of course Windows 8.1 is locked.....
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Sep 15, 2014
i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD
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Sep 28, 2013
I'm also having problems getting the crash dump with the diagnostic tool. O.o It isn't creating a folder on my desktop. I've enabled crash info collection, too.
Edit: Nvm. Got the crash dump. It saved it on my other drive for some reason :P. Uploading now.
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Nov 22, 2013
Every time i formatted my pc,then after sometime it gives a bsod error & restart then pc cant start then windows start screen loading & loading......
I updated all driver & ssd firmware but no result.
I collect dmp files & collect some data.
Stop code 0x00000133.
Related driver show hal.dll +546a
Due to restart i didn't collect so many.
I will update dmp file information shortly.
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Nov 13, 2013
i installed fresh windows 8.1 x64 bit
since installation every time when i start my pc , then usually motherboard picture displayed then my pc restart auto and then my pc start normally sometimes it shows BSOD ,
" Your PC ran into some problem & crashed . We are collecting information
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Mar 11, 2014
I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.
My guess hardware failure or Norton....
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Jun 17, 2014
-Ram-TEST lasted nine hours and successfully completed
-Change the motherboard (ASUS Sabertooth 990FX From R2.0 to MSI 890FX-GD70, the latter shall use at this time, the other I sold it)
-Changed video card (ATI 6870 Updated NVIDIA 760)
-Replaced SSD where the system resides, had a value SMART wrong, incorrectly replaced by Samsung (EVO 250GB)
-Analyzed by-DUMP bluescreenanalizer and semrpe the same file with the same bug tails
-Windows-formatted 3 times already
The temperatures are good .. I also have a Corsair H100i and a fairly spacious case that allows good ventilation (CM Storm Trooper)
This is my components:
CPU: AMD FX8350
RAM: 16GB (4 x 4) G SKILL 1866 MHz CAS 8
SSD: 250GB Samsung EVO
Video Card: Zotac 760 amp edition!
HDD: 3TB WD, 250GB WD
Motherboard: MSI 890FX-GD70
Sound Card: Asus Xonar Phoebus ONLY
Case: CM Storm Trooper Black
Win 8.1 x64 Original
I repeat that I do not overclock, the frequencies are those of series
Now I'll explain when I turn on my pc at COLD (the day after practically) happens to me .. and not always! However, if you reboot immediately after work PERFECTLY, and for hours and hours! without presenting problems or other, and even under stress. The next day, however, having been off the night it happens it happens .. this blue screen without doing anything specific! Coincidentally, sometimes even if I do nothing on windows just turned on, or a complete on the internet, or other, causally!
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Jun 28, 2014
For about two weeks I've sometimes been having a BSOD within five after startup (always, otherwise I won't get a BSOD until I restart):
"DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys)"
I've been posting on Techforums here: [URL]
And thought I might as well post here as well for other opinions while I test the drivers.
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Nov 10, 2013
I just install my computer last week and nothing wrong with my computer. But now sometimes i get BSOD when i start my computer. I get BSOD when start my computer and enter the desktop.
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May 19, 2014
Most of the time i turn the pc on and i get the bsod with this message and it tryed to auto fix but to no avail. It was only doing it when I played games but I am lucky if I can get the pc to run for 10 mins without it going black screen then restarting.
gpu geforce gtx 560 ti
cpu amd fx(tm) 8150 eight core processor
memory 8.00gb ram (7.98 usable)
resolution 1920 x 1080 60hz
driver version 335.23
os windows 8 pro
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Feb 2, 2014
When I start up my computer, go into windows, it takes a while to load then I get bsod and it restarts then works perfect, so now if I run it cold, I reset it immediately after switching it on, then it works. WTF?!
Plus now, it has started getting really slow and it lags. Like if I play music off my hard-drive, my 2tb storage, then open up chrome or do anything it gives me this electrical sounding lag. What can I do?
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Jan 15, 2014
So recently bought a new PSU, Motherboard and 8GB of more RAM. I thought the BSOD's in the past were caused by a crap PSU however I bought an 80+ Corsair one and upgraded to a Z77 MPOWER motherboard. Have 4 crash dumps and only turned it on yesterday!
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Jul 11, 2014
Last night my laptop (lenovo z400 ideapad, running windows 8 - i never updated to 8.1) went to a blue screen with a "kernel data inpage error" message. Tried to boot it back up, but once i entered my password and logged in, the screen looked wrong. The windows homepage had no apps and the background pattern was not the one i normally had. I couldn't click on anything, so i shut it back down and went to sleep. This morning, i turned it back on, and this time it looked normal when i logged in. However, after about a minute, it froze and would not unfreeze. Thats where i am now. I can open the computer in safe mode and it works fine, and through that i can access the event viewer and command prompt, etc. I did a disc repair, no luck, and a system restore failed. Like i said, computer only works in safe mode, so i dont know if I'll be able to do the right procedure to upload the dump file from the BSOD, but i can try. Lots of interesting things in the event viewer. I'm on my phone but i can sample them later.
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Jul 6, 2014
check my sf file
up BSOD using chrome and fresh start win 8.1
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Jun 19, 2014
BSOD error. I've read through some posts with similar errors and I've done my best to try some of the basic solutions for this (i.e., update drivers) but can't seem to pin down the actual problem.
I woke up this morning and I had a Driver Power State Failure message on my computer. I've spent all day trying to get it fixed and I'm about to throw this 3 month old laptop through the window (I'm running a Lenovo Y510P with Windows 8.1).
In addition to the BSOD when I try to shut down my computer it never actually shuts down. The screen will go black for about 5 minutes but the light on the power button stays on and the computer starts back up again on its own. However it never actually gets to the desktop. The circle of dots just keeps going and going and after I force it to shut down twice the Automatic Repair kicks in but it says it couldn't fix the issue. When I enter the advanced options and do a system restore I can finally get to the desktop. When I try doing a system restore from the desktop it will get to the end and I get an error message saying it didn't work.
When I get to the desktop some things just don't work right. Right click on a folder, clicking on the file explorer pinned to the taskbar, etc. locks explorer up for a minute then nothing happens.
I've also ran SFC and a it said some files were corrupt and couldn't be repaired. Attached are my log files.
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Sep 15, 2014
So last Sunday I woke up grabbed my computer which I had simply closed the night before, nothing unusual and the screen was all black so I just figured it was a random problem and manually shut down. When I powered back on initially I got zero response, just a black screen, no HD activity no fan spinning eventually (anywhere from 5-15 minutes) in a sort of delayed boot action it began booting but it took forever to boot into Windows 8.1 which I upgraded to months ago.
So my question is two-fold, I don't think the BSOD issue is related to the incredibly slow/delayed start up, because this happens before the OS even begins loading if I'm not mistaken.
The first part of my issue are the random BSODs which also started happening for a while I was getting a warning about Intel Rapid Storage that I never bothered to read, and eventually it just went away after I did updates.
But this computer has just randomly shut off while I was using it, not crashed, just lost power.
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Nov 17, 2012
I am trying out Xbox Music and a Lumia 920. I am downloading songs from Xbox Music and creating playlists, but it never shows up Windows 8 desktop. When I add songs and playlists on my desktop, they show up on the Lumia 920.
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May 29, 2014
Somehow, the Folders icon disappeared from my Start screen, without which Windows 8.1 is almost unusable. Now I can't locate any folders and can't see anywhere else to access them.
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Aug 8, 2014
Likes to use the Windows 8 Start Screen that has all the tiles on it. Normally, she clicks on the "Mail" icon to get to her email, but now when she clicks on the icon it doesn't go to her email and instead it goes straight to her desktop. I tried clicking another icon; the "weather" one, and it too goes to the desktop. She told me she downloaded a couple games from iWin a few days ago and I noticed a new toolbar in her browser so I tried disabling that, but no change. I've checked what the default browser is, Internet Explorer (what she normally uses). I also tried making Chrome the default browser but still no change.
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Nov 28, 2013
Using the Windows 8.1 music app, I have properly setup my library to load from my second HDD, but it only loads 80 artists out of over 120. All my music is properly tagged and in Artist/Year - Album/ folder format.
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May 23, 2014
So I noticed the Start button's Windows icon is missing in my metro mode. I'm not exactly sure what it's called, but it's the multitask pane on the left side of the screen that appears when you hover over the top left corner and slide down. Rather than a Windows icon it now assumes the Accent color in PC settings.
I have some modding software installed, such as UxStyle, Aero Glass for Windows 8, and a custom theme, although this issue existed without these installed.
how to get it back. Attached are two pics, one default and one on hover.
(My keyboard has no Print Screen button and Snipping tool doesn't seem to work in Metro)
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Jun 5, 2014
I deleted my music from my music app and cannot re-add it. The files were added automatically the first time, but now the app won't add them. Can I refresh the cache for the music app or what can I do?
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Jun 1, 2013
Is it possible to open the Start Screen (Metro) and / or the charms bar from Icons?
We have lots of servers running Server 2012 and when in a Remote Desktop Window its difficult to try and move the cursor in the 1 pixel corner that brings up the Start Charm...
And Pressing the "Windows" key doesn't get translated so no Win+C ...
So I we could create an icon on the desktop to bring up metro or Charms that would be great!
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Oct 4, 2013
My win 8 start screen (tiles screen)has an Internet Explorer tile but my desktop mode shows no I.E. icon at all.
Is there a way to add the start screen I.E. tile, to my desktop from the start screen?
how can I get the I.E. shortcut icon back onto my desktop screen?
I had the I.E. icon on my toolbar screen up until about a week ago and it disappeared.
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Aug 3, 2013
My father inlaw just got a new computer with windows 8 I am not familiar with windows 8.
When he starts the computer and goes to the start button all the icon show up and when he presses the E internet icon it comes up with unable to connect then theres a push to reset button and nothing happens. Know when he touches the background (personal home I am guessing) icon his home background comes up and shows google chrome and when he touches it it connects and down in the left hand corner of screen the E internet icon is there and when he touches it the internet comes up.
how do I get the E internet icon to work in the start mode.
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Apr 17, 2014
Version: 8.1, 8.1.1 ... When updates from windows-updated are installed (which requires reboot), the "Restart now" button appears after installation. However, I decided not to restart at that time. After completing my job I shutdown by right click on start icon -> Shutdown or sign out -> Shutdown. I started my laptop the next day and checked for updates, I still see the same page where "Restart now" option is shown. With this, you cannot further check for updates.
The shutdown from start-icon is not recognized as "restart". I also checked the update history. The updates installed the other day were shown as "Pending restart".
This is happening for quite sometime. Technically shutdown and start is to be considered as restart. When shutdown from start-icon is selected, what exactly happens? Is it not shutting the PC completely?
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May 31, 2013
I recently migrated to Windows 8. My music collection stumbled along the way and I had to re-fetch artwork for a few albums in WMP. I also set it up in iTunes. My default app for MP3s is WMP. As you can see below, artwork only appears when in the folder view (which somewhat defeats the purpose of libraries in the first place). I'd prefer to sort them by artist, with album art displayed without a folder, as it should and as it did in Windows 7.
Art appears in folder view but not artist or album view.
On a related note, I recently added many new MP3s to my collection. When I opened Xbox Music for the first time afterwards, it seemed to be downloading art to add it to my older albums, all of which have art. Then the process was somehow interrupted. I believe I closed the app. Then, when I opened it again, none of them had art.
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Sep 15, 2014
I had recently replaced my HDD with SSD, So I had backed up & erased all the personal files including music, videos etc from respective folders, Actually there is no files other than system files, programs, softwares in the SSD now, I had done disk cleanup, defrag , clearing of temp, prefetch folders etc before starting the cloning everything from HDD to SSD,
After replacement, now I could see all my collection of songs/music in the Now Playing section of Music App (Modern app), No music files are actually present for me to locate in any of the folders when I go through for explorer,
I'm not able to play the music files by clicking it from Music App , & when I delete it from there by right clicking it - temporarily goes away but returns when i close the App and opens it again..
I had unchecked & checked the indexing option in the Music folder (File Explorer) - properties & restarted system, checked, But still all the music files are listed in the App, how to clear the music file listings from the Music app permanently which are not really present in the system?
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Apr 6, 2014
I am trying to remove an icon from my windows 8 start menu. I have uninstalled the program (Diablo 3), but the icon remains under the games category. If I right click I get the option to uninstall, which brings me to the program uninstaller under control panel; Diablo 3 is not listed here. Right click also allows me to "open file location" which gives me the games screen as seen below. Right clicking on Diablo 3 here does nothing. I have no option to delete the entry.
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Aug 25, 2013
I have accidentally changed the Icon for the Picture Viewer on the Start Metro Screen.
I opened a Scan image and by default it used the Picture Program that was bundled on the Start Screen.
Somehow I made the Scan the default new icon, which looks awful. How can I get the Icon back to its original?
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Nov 29, 2013
I'm getting confused about the new start button that was supposedly to come with the Win 8.1 update. I cant' find anything different from Win 8. Is the start button the icon found in the lower left corner of the screen?...or on my computer keyboard?...it looks like a window. I was expecting that I would get a dropdown start menu with Win 8.1 like I get with Win 7 when I click on that button. I would really like to have the Win 7 dropdown start menu when I click on that button in 8.1.
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