Debugging :: Device Manager Crashes When Scan For Hardware Change?
Jan 26, 2014
My Windows 8.1 box keeps crashing in device manager upon any "refresh." For example, scanning for hardware changes, installing/uninstalling something, or updating anything. I've gone through and updated any drivers that I saw were old, but no joy. Uploading the SF Diag output as well.
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Jul 25, 2013
What is happening on the pc ? Btw it webcam is not functioning from yesterday. It asked me to connect to a camera.
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Jun 24, 2014
I can open device manager, but whenever I try any function, search for new hardware, update drivers, disable device, etc, device manager crashes with the error "Microsoft Management Console Has Stopped Working." Other Management console programs work fine (event viewer, performance monitor).
I've run sfc /scannow half a dozen times. I've run it from a clean boot, I've run it 3 times in a row, I've run it, restarted, and then run it again. No errors found.
Faulting application name: mmc.exe, version: 6.3.9600.16384, time stamp: 0x5215ef8f
Faulting module name: devmgr.dll, version: 6.3.9600.16384, time stamp: 0x5215ebc8
Exception code: 0xc00000fd
Fault offset: 0x000000000000e3a2
Faulting process id: 0x1a8c
[Code] ......
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Nov 16, 2013
My computer freezes every time I look for hardware changes in device manager. First time I got the BSOD (CLOCK_WATCHDOG_TIMEOUT) was when i tried to reinstall my on-board LAN card. Since then every time i open device manager and look for hardware changes it freezes on me. At the begining i thought was a problem with my motherboard , but I sent it back to ASUS and they said there was nothing wrong with it. Have tried reinstalling windows several times without any success. Other than that, the computer is working perfectly.
This are my computer specs:
*Windows: Windows 8.1 Enterprise x64.
*CPU Info: Intel Core i7-3770K Quad-Core Processor 3.5 GHz 8 MB Cache LGA 1155.
*Memory (RAM): Corsair Vengeance Red 32GB (2x8GB) DDR3 1600 MHz.
*Case: Thermaltake Level 10 GT VN10001W2N Full Tower Case.
*Mother Board: ASUS Maximus V FORMULA LGA 1155 Intel Z77 Extended ATX DDR3 2800 PCIe 3.0 HDMI SupremeFX IV Audio Motherboard.
*Cooling System: Corsair Hydro Series Extreme Performance Liquid CPU Cooler H100i.
Power Supply: Cooler Master Silent Pro M - 1000W 80 PLUS Bronze Power Supply with Modular Cables.
*Sound Card: Speakers (SRS HD Audio Lab) | Realtek Digital Output | NVIDIA High Definition Audio Output.
*Display Adapters: EVGA GeForce GTX 660 SUPERCLOCKED 2048MB GDDR5 DVI HDMI DP Graphics Card.
*Monitors: View Sonic VX2770SMH-LED 27-Inch IPS LED (Frameless Design, Full HD 1080p, 30M:1 DCR, HDMI/DVI/VGA) | Screen Resolution 1920 X 1080 - 32 bit.
*Network Adapters: MS Hosted Network Virtual Adapter | Bluetooth Device (Personal Area Network) | Microsoft Wi-Fi Direct Virtual Adapter | Broadcom 802.11n Network Adapter | Intel(R) 82579V Gigabit Network Connection.
*Ports: 15x USB 2.0 | 6x USB 3.0 | 2x eSATA | Rosewill 74-In-1 3.5-Inch Internal Card Reader | Syba USB 3.0 External 2 Port.
*CD / DVD Drives: 5 (2x Lite-On Super AllWrite 24X SATA DVD+/-RW Dual Layer Drive, Lite-On LightScribe 24X SATA DVD+/-RW DL Drive, LITE-ON Black 12X BD-R 2X BD-RE 16X DVD+R 12X DVD-RAM 8X BD-ROM SATA 12X Blu-ray Burner with Blu-ray 3D Feature)
*Mouse: Logitech M705 16 Button Wheel Mouse with a 3M Precise Optical Mouse Surface.
*Keyboard: Logitech MK710 Wireless Ergonomic Desktop Keyboard.
*Touchpad: Logitech Touchpad T650 with Windows 8 Multi-Touch Navigation.
*Primary Hard Disks: C: SanDisk Ultra Plus SSD 256 GB SATA 6.0 Gbps 2.5-Inch Solid State Drive.
*Secondary Hard Disks: D: WD Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache.
I tried to get the dump files from the BSOD but i havent get it since the last time i reinstall the system. When it freezes i can get the BSOD right away, sometimes it can take more than 30 to come up after it freezes.
This is everything i have connected to the computer. I dont know if this is a software or hardware related issue.
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Feb 4, 2013
an error message in Device Manager when installing the network attached storage drives like MyBook Live, the drives themselves seem to work fine and i have access to them (most of the time) on my home netwok, however i keep getting that little yellow triangle telling me that something is wrong, specifically:
the device manager error code is This device cannot start. (Code 10)
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Jun 19, 2013
I can not found Imaging Device option , due to which my integrated webcam is not working ... I am Using Dell inspiron 5520 , I have tried millions of things ...
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Apr 17, 2014
when look in the device manager i get this:
[URL]
and PCI Device above this to unknown device ( i took this photo from google)
when i try to delete it back after restart or Scan hardware change
lenovo ThinkPad Edge E540 20C6006JIV win 8.1
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Apr 13, 2013
Scanning device is an HP Photosmart All in One HP 2575. i first installed it as an USB device and Windows Fax and Scan recognized it and scanned nicely. I then installed it as a network device and WFS would not recognize it as a scanning device when I unplugged the USB cable. It prints just fine but will not scan.
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Nov 30, 2012
Recently Task Manager decides to crash on open.
After that these 2 entries are created in the Event Viewer:
Event ID: 1000, Source: Application Error
Code:
Faulting application name: taskmgr.exe, version: 6.2.9200.16384, time stamp: 0x50107c26
Faulting module name: taskmgr.exe, version: 6.2.9200.16384, time stamp: 0x50107c26
Exception code: 0xc0000005 Fault offset: 0x0000000000039924
[Code] .....
I suppose the second entry is sent by Error Reporting to MS? What is causing the crash?
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Sep 15, 2014
I'm running Windows 8.1 on a SDD with a second HDD along side it. Inside the Device Manager I disabled my second HDD and rebooted my system.
Windows started as normal, but a few key windows programs have stopped working:
- Task Manager
- Device Manager (basically all control panel functions)
- Powershell (Command Prompt Works, but can't be opened with administrative rights)
The main problem is that I now can't enable my second HDD. Why the HDD is needed for these programs and how I can re-enable my HDD?
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Mar 1, 2014
I installed my fresh Windows 8.1 Enterprise 64 bits (build 9600), on my Acer V3-571G laptop.
When I go to device manager, and I want uninstall this driver.
--> Imaging devices
--> and Bluetooth,
When I Disable and Uninstall them, then, it's seems te drivers are gone! But when I restarts mine Laptop, the Imaging devices and bluetooth, comes back?
Why is that? How I can complete remove that? In the standard Windows 8 (not 8.1) that was possible? But 8.1?
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Aug 31, 2014
Message from device manager:
Windows encountered a problem installing the driver software for your device.
Windows found driver software for your device but encountered an error while attempting to install it.
NVIDIA GeForce GT 750M
Message from NVIDIA Installer:
NVIDIA Installer failed.
Graphics Driver 340.52 Failed.
Description:After my pc freezed all of sudden while running emulators (i also had an auto windows update few hours earlier), windows refuse to detect my GPU and NVIDIA installer keep failing...Luckily i have two GPU but i cannot use the NVIDIA one due to this issue.
ASUS Tech Support Little talk with ASUS Support and they asked if i had a critical windows update recently.They asked me to try a system restore, which seem to solve the issue (i could see the GPU card but only for some minutes).Now after that i being asked to format the pc.
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May 27, 2014
I think I know what "Bluetooth" is, and since I didn't think I needed it, I disabled it in Device Manager. Also, uninstalled it in Add & Remove programs. But I just ran the 'reliability monitor' / view reliability history, and saw all the "successful" installations of "Bluetooth". There were "nine" listings. More then I removed.
I have been checking what works and doesn't work to speed up and improve performance of my computer. And the plan is very much working. The computer is working great, with average boot times under 40 seconds, and my Firefox browser is 'flying'. Since I am adding some more memory in a day or two, I'm trying to see what works and do a 'reformat', complete reinstallation of the system. Setting up everything the way I want it. "Right" the first time if you will, and then be done with any testing and just using the computer.
Anyway, obviously, I'm not touching "Bluetooth". But what is it, and why does windows 8.1 think I need it. I don't have any wireless stuff, if that's what its for. And I just assumed that if I ever did need 'wireless', I would just download something.
Dell Inspiron 3647 computer, 3GHz, 4 gig's memory, all windows updates, windows 8.1.
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Mar 8, 2014
When I click on Device Manager from the Control panel it freezes.
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Mar 1, 2014
I installed my fresh Windows 8.1 Enterprise 64 bits (build 9600), on my Acer V3-571G laptop.
When I go to device manager, and I want uninstall this driver.
--> Imaging devices
--> and Bluetooth,
When I Disable and Uninstall them, then, it's seems te drivers are gone! But when I restarts mine Laptop, the Imaging devices and bluetooth, comes back?
How I can complete remove that? In the standard Windows 8 (not 8.1) that was possible? But 8.1?
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Aug 27, 2014
I tried everything I know but can't seem to get back my wifi card to work.
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Feb 24, 2013
Bluetooth worked once. Now the device does not show in device manager under network adapters. What can I do? Is the adapter broken?
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Sep 15, 2014
Ive just done a clean installation of Windows 8. I checked device manager straight away. There was a listing under Other Devices with an exclamation mark listed only as "Media". Ive never seen that before so I havent a clue what it referred to. When I clicked on its properties it said Internal High Definition Audi Bus. Was this a serious issue..maybe a corrupted installation?
I wasn't sure what to do but because I had installed from Windows CD and not factory image I had to go to the Dell site and then install the Intel Chipset software. I then rebooted. The Media icon and exclamation error then disappeared from Device Manager.
Was it the Reboot of my PC that got rid of it or was it the Intel Chipset software being installed that sorted it out? Also what is "Media" referring to or is it just a generic term? Also, Im always confused as to what is the difference between an exclamation mark and the blue question mark on a white background in Device Manager which Ive seen before too?
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Sep 15, 2014
I recently bought a used Sapphire HD7970 GHZ Edition 3GB, which I got quite cheaply but it did need a little work doing to it.
Firstly the fan cable had, in the hands of the original user, somehow snapped and they had repaired it to run on a normal motherboard 4 pin fan lead. When I got the card the DIY repair had practically fallen apart but I was able to reconnect it all and both fans do spin (not sure if they are running fast enough but they are spinning and moving a little bit of air).
Anyway, second problem was the card had one of the two BIOSes flashed with an incorrect BIOS (seller said it was a BIOS of a different model of 7970) and needs reflashing.
So I fixed the fan lead, verified at least some cooling was happening and was able to get to Windows (8.1 64 bit) with it. However, in the device manager the card has the yellow exclamation mark and says "Windows has stopped this device because it has reported problems. (Code 43)". I tried installing the AMD drivers regardless but they fail with warnings though still prompt to reboot, I rebooted on the hope they might have still installed but next thing Windows blue screens (well the Windows 8 version of it) with an unhandled exception warning and does this every time until I make it do a system restore then the card operates like it did before in that it outputs a picture but won't take the driver and fails to run anything more than 2D applications.
The seller has confirmed the good BIOS is already selected (he said it won't even boot to Windows on the other one) and recommended some beta drivers but these didn't work. I have also tried using Display Driver Uninstaller to remove all traces of old drivers (and manually deleted all AMD/ATI files and registry references) but no progress.
So why am I getting the code 43? Is there a diagnostic program that can tell me exactly what is stopping the card from working? How I might get this card up and running again?
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Apr 21, 2013
My audio disappeared and stopped working. my audio icon has a red x on it and when i click it it wants to detect problems (it doesn't work).
what should i do? how should I diagnose the audio? I feel like this is hardware problem as it just happened out of the blue. The audio board has a USB connection (which is working) so the connection from it to the mother board is fine.
Installing and updating the driver did nothing. I can't get the device manager to detect the hardware (scanning does nothing).
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Jul 29, 2013
I cannot get the scanning component of my new printer to work. The "scanner" appears in device manager but has an error (yellow exclamation), it seems that the installation of the scanner network driver fails every time I try to install it. The printer prints fine just will not scan. I have it wirelessly installed and am using Windows 8.1 currently.
How to get it works as I am totally out of ideas after numerous uninstall and reinstalls.
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May 3, 2014
I've recently purchased an MSI Dragon Edition. It started off the bat with top notch performance, no fps drops, no nothing, just pure perfection. Up until one day, it decided to completely crash on me, it got stuck on the loading BIOS screen and refused to redirect me to the log in page where i could access my desktop. After taking it to maintenance and formatting it from scratch, I've started noticing some subtle differences in comparison to the way it used to perform, performance drop, fps drop in game, slower powering on time, takes longer to shut down, not recognizing certain USB input such as my hard drive (not all the time).
About a week ago, while playing a game, my laptop crashed to the blue screen, with the error code displayed at the bottom telling me that the issue was "driver power state failure", after doing some research about the blue screen issue, people on other forums were discussing how the user should perform an SFD scan check from the CMD prompt.
After Scanning, my prompt informed me that I had multiple issues regarding my software files, "Windows Resource Protection found corrupt files but was unable to fix some of them."
From the Scan, there were in total 27 errors to report as shown below. I'm also currently fully, thoroughly scanning my laptop for any viruses using Avast! Antivirus, hoping it might resolve my issue.
Laptop Specs:
MSI Dragon Edition 2, GT70 0NE, Intel Core i7-3630QM CPU @ 2.40 GHz
NVIDIA GeForce GTX680M
Intel HD Graphics 4000
Errors Found:
2014-05-03 05:57:37, Info CBS SQM: Failed to start upload with file pattern: C:WINDOWSservicingsqm*_std.sqm,
flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2014-05-03 05:57:37, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
[Code] .....
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Dec 13, 2013
I am trying to install a driver for the Epson perfection 1200U on my grandpa's new windows 8 PC. Problem is that the scanner is too old and epson doesnt provide a driver for this scanner for windows 8. But how to uncheck "show compatible hardware" in device manager when you are trying to update drivers on a specific device.
I get there by right clicking on the device, selecting properties, "browse my computer for driver software," then "let me pick from a list of device drivers on my computer," then after that the window that appears does not have an option to uncheck "show compatible hardware." And so I can't continue
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Jul 22, 2014
I've installed Microsoft Windows 8.1 Version 6.3.9600 Build 9600 on my HP 430 Notebook PC with 1 GB RAM and Pentium CPU @ 2GHz 2 Cores.
Display drivers are not working properly (i.e., everything appears bigger and unclear), earlier I'd successfully updated the display drivers and made it work using Device Manager. making a backup of the drivers (may be in .inf format) from the installed drivers so that I don't have to update it every time I re-install it.
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Sep 13, 2013
I want to change OWN Bluetooth device name. I am using windows 8 which comes with my new laptop Dell Inspiron 15z. The company has set my default bluetooth name as "User". However I want it to be changed but how.
I have tried going to Device manager, Devices and printers etc.
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Aug 28, 2014
I'm getting quite regular BSODs and crashes, previously I was getting crashes from AMD 14.7 beta drives so I swapped down to the 14.4 drivers. Now I'm not getting BSODs from atikmdag.sys, but I'm getting BSODs from what looks like ntoskrnl.exe. Additionally sometimes my computer will freeze, the display will show a static image, and the computer won't respond to keyboard/mouse input. Sounds can be heard to play as normal indefinitely (I haven't left it for more than a minute so not sure how long it would continue). This suggests to me that it's a display driver problem.
Here's the list of BSODs as shown by BlueScreenView:
Highlighted in blue are the crashes before changing drivers.
This is my dxdiag, I'm running an A10-7850k, 8gb corsair vengence pro 2400mhz, fm2a88x-itx+ and an 840 evo ssd.
I can upload any requested dump files or information.
I couldn't use SF diagnostic tool because I don't have .NET framework 3.5 installed, and when trying to install it I got error code 0x800F0906, and following all of MS's instructions failed (could still connected to update server, just not for .NET 3.5, using install media failed probably because 8 is different to 8.1).
This is what BlueScreenView calls a "minidump" (this is for the most recent crash shown above. I'm not sure if this is any different from what SF Debug collects).
Here's my output from SF Debug.
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Dec 13, 2013
I encounter really frequent bsod crashes (3-6 every day) with various errors on my relatively new notebook - Asus G750JH-T4080H. these include:
INTERRUPT_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
TIMER_OR_DPC_INVALID
DRIVER_IRQL_NOT_LESS_OR_EQUAL and
KERNEL_SECURITY_CHECK_FAILURE
Additional info: They mostly occur when in windows, browsing the web using firefox. only very seldom they appear during gaming. i also have to admit that i made recent changes to registry (regarding "The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout." errors in event log/viewer") because of another problem (but the bsods were already there before that changes, but maybe not so frequently).
I just installed the new 8.1 windows updates, 30 minutes later new bsod appeared (uploaded current Diagnostic Tool zip):
UNEXPECTED_KERNEL_MODE_TRAP
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Mar 27, 2014
My system keeps crashing when under load e.g. stress testing or gaming. This is on the system in my signature specs.
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Jul 27, 2014
My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).
However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.
I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?
Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.
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Feb 15, 2014
I always encounter BSoD with my newly bought cpu
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Feb 10, 2014
my Vaio Pro crashes when hibernating. I have attached the files outlined in the description of how to post BSOD issues
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