Windows 8.1 - Bluetooth Disabled In Device Manager But It Came Back?

May 27, 2014

I think I know what "Bluetooth" is, and since I didn't think I needed it, I disabled it in Device Manager. Also, uninstalled it in Add & Remove programs. But I just ran the 'reliability monitor' / view reliability history, and saw all the "successful" installations of "Bluetooth". There were "nine" listings. More then I removed.

I have been checking what works and doesn't work to speed up and improve performance of my computer. And the plan is very much working. The computer is working great, with average boot times under 40 seconds, and my Firefox browser is 'flying'. Since I am adding some more memory in a day or two, I'm trying to see what works and do a 'reformat', complete reinstallation of the system. Setting up everything the way I want it. "Right" the first time if you will, and then be done with any testing and just using the computer.

Anyway, obviously, I'm not touching "Bluetooth". But what is it, and why does windows 8.1 think I need it. I don't have any wireless stuff, if that's what its for. And I just assumed that if I ever did need 'wireless', I would just download something.

Dell Inspiron 3647 computer, 3GHz, 4 gig's memory, all windows updates, windows 8.1.

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when look in the device manager i get this:

[URL]

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when i try to delete it back after restart or Scan hardware change

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I went to the MSI website (The laptop is a 4 days old MSI GS70-229) and could not find the corresponding driver for this so called "Bluetooth Audio Device". Windows update was unable to find anything, and the "Roll Back Driver" button was disabled. Driver provider is Qualcomm Atheros Communication.

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I've run sfc /scannow half a dozen times. I've run it from a clean boot, I've run it 3 times in a row, I've run it, restarted, and then run it again. No errors found.

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[Code] ......

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So I fixed the fan lead, verified at least some cooling was happening and was able to get to Windows (8.1 64 bit) with it. However, in the device manager the card has the yellow exclamation mark and says "Windows has stopped this device because it has reported problems. (Code 43)". I tried installing the AMD drivers regardless but they fail with warnings though still prompt to reboot, I rebooted on the hope they might have still installed but next thing Windows blue screens (well the Windows 8 version of it) with an unhandled exception warning and does this every time until I make it do a system restore then the card operates like it did before in that it outputs a picture but won't take the driver and fails to run anything more than 2D applications.

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