Cursor Goes Invisible After Login Windows 8

Jul 4, 2014

When I turn on my computer, I get to the login screen, click in the field and type in my password. When the login completes, my cursor disappears. I can still see it highlighting things I mouse-over, I can click on things and right click and do everything normally except for the fact that I cannot actually see the cursor. If I Ctrl Alt Del, the mouse is again visible, but as soon as I got back to to desktop or start screen, the cursor goes invisible again. I have tried messing with the mouse trails and enlarging the cursor, selecting a different cursor, re installing drivers and system restore however, system restore was not successful.

When I try to do a system restore, it says that windows is missing files but that I may insert my installation disk to recover these files. Upon doing so, it says my disk in invalid. The disk is in perfect condition and is the exact disk I used to install windows in the first place. At this point the mouse is still invisible. I then went to My Computer and ran the disk from there. Out of nowhere, the cursor appears and everything seems to be normal. After turning the computer off and back on however, the cursor again disappears until I run my windows installation disk. I've tried this 3 times now and every time inserting the disk causes the cursor to reappear. My theory (which may be wildly incorrect) is that when running the installation disk, it loads the proper files into the RAM which allows my cursor to be visible. As soon as the computer looses power, those files are gone and thus the cursor is no longer visible. This makes sense, (at least to me) except for the fact that the cursor is visible on both the login screen and in the Ctrl Alt Del screen.

My PC:
Windows 8.1
Gigabyte 970A-DS3
Corsair Vengeance LP 2 x 4GB
Corsair TX 550M
Evga GTX 550Ti 2GB

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Windows 8.1 Black / Blank Screen After Login - No Cursor

Jul 31, 2014

I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates.i tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:

Two GTX 760's in SLI
Two Asus monitors

Possible culprits:

1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

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Apr 1, 2013

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Basically the computer randomly freezes... but not really. So certain things don't work like opening or closing applications but the cursor can still be moved. Eventually most things won't work but again the cursor is still moveable.

Then again tonight it happened when I got home from work. This is the same problem as before. My computer was left on and locked and when I returned the logon is missing but my cursor is there and moveable.

I have been trying to fix this since the last time it occurred and still cannot find why this is happening. I have the latest drivers, ran scans with Bitdefender and Malwarebytes, checked the event log but nothing shows up from the time I left to the time I got home. I've attached a picture showing the screen frozen with just the cursor and no username/password on the screen.

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The BIOS has never displayed the SSD drive, so I can't see it there either. I don't know if it's connected with SATA or PCIe. All I know is that it's built in somewhere, and I don't see it if I open the laptop case. I also know that it's not a HDD/SSD hybrid.

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Here's some details:

I've installed ExpressCache and Intel Rapid Start Tech to work with the SSD. This is what I did to the SSD:

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I have attached a screenshot showing properties of "all in c:/" and properties of "Local Disk C"

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I used to have a user/login name with an non ascii character (é), and it was causing me some trouble. Hence I decided to change it with ascii only characters. Control Panel, users etc ... properties, changed the name of the local user.

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I don't know what to do, I used a Linux live usb distro to use some tools that can reset password and unlock account, however:

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Aug 4, 2014

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I left it in sleep mode while I got some sleep too, and when I booted it up this morning, it crashed again.

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I've got a problem with my cursor disappearing when I switch from one Windows account to another. The older account got set up this past Christmas when I got the computer and the newer one got set up a couple of weeks ago. I had no problem with either account until today: now, suddenly, I'm finding that when I switch to the newer account, the cursor just flat-out disappears and doesn't come back for love or money. This leaves me unable to do very much of anything except switch back to the older account, where my cursor usually reappears. But as soon as I go back to the newer account, I've lost the cursor and can't make it come back.

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The laptop is an ASUS K55N, which was new at 2012.

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