Apps / Software :: Windows 8 - Scan Button Grayed Out Within PaperPort?
Oct 7, 2013
I spent more than two days trying to get my Brother MFC-7460 printer (than scans perfectly in Windows 7) to scan with PaperPort, but no dice! That is until "my2cents"
Long story short, I've lifted the beginning of the support page that says the following:
The following Nuance products are compatible and supported on Windows 8:
Dragon NaturallySpeaking 12OmniPage UltimateOmniPage 18PDF Converter 8PDF Converter Professional/Enterprise 8PDF Create 8PaperPort Professional 14PaperPort 14
Note PaperPort Professional 14 and PaperPort 14 at the end of the list. Well . . . that ain't perzackly true!
Scrolling down (which I didn't do, because I believed what I was reading) you find:
Scan button is grayed out within PaperPort. This issue can be resolved by running the Scanner Connection Utility. See Technote 6937 for additional information.
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May 27, 2014
I need to email scanned copies of different things. I can scan them ok, but I am having a hard time emailing them. I have tried setting up my gmail account in the scan setting window with no luck. With another program (paper port) I could just drag the file into the email - this won't work in the windows fax and scan program.
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Jul 10, 2014
Win App store not installing app, SFC scan details attached. Some files were corrupt... ow to replace/repair them.....
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Aug 8, 2013
I was wondering if we have a way to customize the Start Orb/Button with this software? I downgraded to an older version because the newest one had a look that literally appears to be the Shell gasoline logo! At least with this version it simulates the Windows color scheme.
I am using Version 3.6.7. The current version is 3.6.8. but it has a blued out background with the Shell logo prominent.
If it were not for Classic Shell I would not be using Windows 8 at all.
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Sep 22, 2013
I was messing around with some bat files, and one was for disabling SmartScreen (I managed to turn it on again with another bat file), but now I can't change those options myself because they are grayed out .
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Mar 17, 2014
In my pictures folder, as well as all other folders that I have checked, the option to change the icon size larger or smaller is grayed out.
Solutions I have found use the options to change settings, however, my options are also grayed out so I can't.
Refer to my attachment for a view of my folders.
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Apr 11, 2014
I was playing a game on my laptop and decided to switch from wifi to ethernet. I plugged in the ethernet and turned off the wifi switch to ensure it switched over, but later when I tried to turn wifi back on, I see the wifi on/off switch is grayed out.
I went to my device manager to check for wifi network adapter driver updates, but everything seemed pretty up to date.
Any recommendations on how to fix this? Or at the least another method of turning the wifi on, like through command prompt or something?
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Nov 25, 2013
I had Hyper-V and Ubuntu running on Windows 8 no problem. I've since done a fresh install to 8.1, and I can no longer create an External Virtual Switch. The button for "Create Virtual Switch" is grayed out when I select "External". I can create Internal and Private switches, but not External. There's no error or message so I'm having difficulty troubleshooting. All of the tutorials I've seen don't talk about any configuration I would need to do before creating an external switch. I have the default Windows 8.1 firewall and antivirus stuff.
Update:
I tried creating the Virtual Switch in PowerShell with the following commands
Code: PS C:WINDOWSsystem32> Get-NetAdapterName InterfaceDescription ifIndex Status MacAddress LinkSpeed Ethernet Realtek PCIe GBE Family Controller 3 Up B8-97-5A-13-7C-E6 1 Gbps
[Code] ....
I'm not really sure why it couldn't find my physical network adapter, since it shows up with the Get-NetAdapter command.
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Oct 1, 2013
My file search is not finding files which I know are there, including files that I find and then try a search to see if windows eight can also find them. I have tried all the solutions' offered by googling 'windows 8 not finding file' such as the troubleshooter . One suggestion was to change the location of where to search to 'everywhere' but this option is greyed out.
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Sep 15, 2014
Win 8.1 desktop computer has airplane mode on and grayed out. There is no control switch on the PC or the wireless card. I have tried everything I see on line and nothing works. How do I shut off airplane mode?
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May 14, 2014
I leave my laptop on at night to capture updates etc. On my new HP Envy with win 8.1 by morning the wireless card seems to have gone to sleep and the signal strength icon is grayed out. The pci power settings are "OFF" and the power setting in Device manager are also set to NOT turn it off.
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Dec 15, 2013
I just got a refurbished ASUS K75DE laptop, and it came with Windows 8 on it. I am wanting to run a dual boot with Win7, so I disabled fast-boot just fine, and went into the UEFI BIOS and disabled the secure boot.
While I was there, I did like I have always done and set a BIOS boot-up password. I then proceed to boot to my Win7 installer USB Flash drive, but I was running low on battery power so I aborted the install and shut the computer down to try again later.
Now however when I get into BIOS to select boot priority, all options are grayed out except for system time and a few other non-essentials. At the bottom of the first BIOS screen it says "User Level : User" and I can't seem to find a way to reverse this issue. So now I'm stuck, can't boot to anything but the HDD because it is first by default.
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Jan 2, 2014
Why does Windows Defender want to scan my PC so often? I have it scheduled to scan daily at about 2:30 AM. Sometimes after about 4 hours it says I need to scan.
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Jan 13, 2013
I see there is no right click scan for virus with windows defender on windows 8. How to add that functionality?
I found a site that shows how to add it via regedit, but I couldn't get it working on my machine.
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Apr 13, 2013
Scanning device is an HP Photosmart All in One HP 2575. i first installed it as an USB device and Windows Fax and Scan recognized it and scanned nicely. I then installed it as a network device and WFS would not recognize it as a scanning device when I unplugged the USB cable. It prints just fine but will not scan.
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Sep 15, 2014
windows defender schedule.JPG (88.4 KB)
I am trying to do a windows schedule scan, but when I set it I am getting this (see attached)
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Jun 21, 2013
For some odd reason WD keeps telling me I need to do a scan (it's in orange in WD) even though I do a scan everyday via the Task Scheduler. After any kind of scan it resets itself (I don't need to scan, green in color). Some time period later it tells me a scan is needed.
Is there some option that controls how often WD tells you to do a scan?
This started happening about a week or so ago. I don't have anything running on my system that IMO is doing this.
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Jun 13, 2014
Today I've tried doing a Chkdsk scan on my primary drive. Through the console, I entered this line to start the process on a re-boot 'chkdsk /f /r c:'.
I afterwards left it to do it's work for the next 1 and half hours '6:40-8:10pm', during this time I went to check on the progress of the scan and what I saw was that it was only '10%' into completion, this confused me greatly as previous computers that I have owned would atleast be around 70, or 80% percent completed, so not knowing what to do, I did a cold-boot.
From what I can tell, no visible damage has afflicted said the drive I did the chkdsk scan process on, but I would still very much like to know why my scan is hanging.
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Jan 5, 2014
I have this identical problem mentioned here : Scanning and repairing volume (?Volume...) on startup
I think it has something to do with my deleting the 'system reserved' 350mb partition when I reinstalled Windows 8. I don't want it showing in My Computer and when I go into Disk Management and give it a drive letter, this message goes away on boot. But, since I can't merge this very small partition with any other drive, I'm not sure how to not show this drive and not get the scanning message on boot up.
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Feb 24, 2014
I have some questions regarding the new Chkdsk in Windows 8 (I'm using Windows 8.1 Pro 64bit).
note that Windows 8's Chkdsk has changed considerably since the previous Windows versions; so if you know about the Chkdsk in Windows 7 or previous Windows versions, this could not apply to the Chkdsk in Windows 8.
I also point out that I'm talking about the GUI version, accessible from the drive's properties Window.
My main questions are: when Chkdsk has finished scanning, and the results window appears, can I at once proceed with the following, or should I wait some time:
1) In case of an external USB drive, disconnect the hard drive (with "safely remove hardware", even if the cache is turned off), and turn it off.
2) In case of an internal drive (HDD or SSD), reboot Windows, or turn off the computer.
My worry is that if I would disconnect a USB drive, or reboot or turn off the PC in case of an internal drive, before the Chkdsk-related activity is finished, then the file-system of the disk in question could get damaged.
My doubts come from the following facts:
- I have been told that when the Chkdsk results window appears, this means that Chkdsk has finished working with that drive; but I have noticed that some short drive activity is happening some seconds (about 6) after the results window appears (should be a write activity, not sure if also read activity). I noticed this by observing the LED on my USB drives, and also by monitoring the drives in question with Windows 8's new Taskmanager.
- In case of disconnecting USB drives, I have been told that I can be sure that if some drive activity is happening, then the "safely remove hardware" feature won't have effect, and would warn me that there is disk access going on; but I have tried to select "safely remove hardware" while Chkdsk was in the middle of a scan, and the result was that Chkdsk got interrupted (with an error messsage appearing probably from Chkdsk), and the USB hard drive got removed. Though this seems not to have caused any file-system errors (I did another Chkdsk scan later).
You may think that I just need to look at the drive's LED, or monitor the drive's activity with the new Taskmanager, and take note of after how much time the drive activity ceases. Then I would just need to wait so long before disconnecting the USB drive, or rebooting or turning off the PC.
My problem here is that I'm not sure if the new Taskmanager, or the drive's LED, are sensible enough to detect even the smallest disk access, which could get unnoticed. I'm not sure how much I should wait... seconds? Minutes? What do you think? Perhaps there's no need to wait at all?
I did some tests by disconnecting (with "safely remove hardware") a USB drive shortly after doing a Chkdsk on it. Then I did another Chkdsk after turning it on again. I didn't get any error message from Chkdsk. But I'm still worried that there could be an unfortunate moment, during which a disconnection (still with "safely remove hardware") could cause problems, perhaps because in that moment a write operation could be in process.
I think I have read that the new Chkdsk in Windows 8 uses VSS ("Shadow Copy") to check the drives while keeping them online. With this new Chkdsk, I think it is possible to continue using the drive while the scan is happening, even on the system drive.
I was thinking about this: is it possible that the short activity which I have noticed after Chkdsk's results window appears, comes from this Shadow Copy Service, which is "unmounting" (?) the shadow copy used by Chkdsk?
If this is true, is it important to let the "unmounting" task happen, or can I disconnect, reboot, or turn off before it starts? And what happens if I interrupt this "unmounting" task in the middle, while it is in process?
Does it make some sense to wait some time after doing a Chkdsk, or can I at once proceed to disconnect the USB drive, or reboot or turn off the PC (in case of internal drives)?
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Dec 27, 2013
i have a client running windows 8.1. on a touchscreen laptop. He set a full scan and it was running for 58 hours till he finally shut it off.
He also has malwarebytes and on a full scan it took 2 days to finish.
Quick scans take about a half hour.
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Dec 8, 2013
I know that Windows Fax and Scan is not an ideal solution for scanning, but I'd like to avoid installing additional third party software, if possible.
WF&S works fine with my (Canon) scanner. It scans without a hitch. However, it is only able to use the default scan profile. If I try to create my own scan profile, I get this message:
"Windows can't load your scan profile. Your profile settings might not be compatible with this scanner."
I know that my intended profile settings (600 dpi, scan to PDF) are compatible with my scanner. How can I get WF&S to create a profile with my settings?
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Mar 9, 2013
It is advisable not to do a full scan for the moment. There was a problem in the latest definition update and in some cases after doing a full scan, if it completes, Windows Defender has been turned off.
Microsoft is aware of the problem and is working on it.
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Apr 25, 2014
I've once again encountered this problem with my Canon PIXMA MP620 printer/scanner: when using it wirelessly, it can't print. According to 'Devices And Printers', it's offline and therefore most programs I use in Windows 8.1 claim it can't print.
However, using Canon's program 'MP Navigator', it can scan from the printer without any problems. I can scan from the computer to the printer and the other way around. Therefore I'm suspecting that the problems lies with Windows 8.1 and not the printer. The connection is obviously there but Windows doesn't seem to think so.
I can't find a solution in the printer's manual, Windows doesn't give me anything when I try to troubleshoot the printer in question, and Canon's own 'Network IJ Tool' can find the printer but says it's doesn't work without clarifying why.
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Jul 26, 2013
I have a Windows 8 Toshiba Satellite S855-S5377 laptop. My problem is that I get notified all the time by the Windows Action Center that I should scan my drive for errors even though I already have multiple times. I've already opened the command prompt and typed chkdsk /f /r and did the scan on boot up. I checked the log with the Computer Management Console and didn't find any problems with the hard drive. I also have used other HDD error checking tools and have even used the error checking utility of Windows when you right click the drive choose properties then tools. And every time the PC or the program says my drive is fine but the Action Center warning message doesn't go away.
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Dec 20, 2012
When I run the assistant I got and internal error msg and the program stops running. I tried turn off my antivirus but that didn't work. It reads Internal Error:Error retrieving the scan report. I'm running Windows 7 Home Premium 64 bit.
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Dec 17, 2013
How do I scan from a Sharp mx-m362n to a user's computer on the same network domain? Nothing in the operation manual shows how to perform a scan from the machine's control panel
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Jul 25, 2013
I did the system scan and it says that i have a corrupted cbs.log file and its unable to fix.
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Jan 15, 2014
I am trying to refresh my windows 8 ,but when i tried to do so it didn't work and i got this error "there was a problem refreshing your pc no changes made".
I tried to do Sfc /Scannow using Admin CMD but i got this
"Windows Resource Protection could not start the repair service."
Finally I tried to fix the services using "Dism /Online /Cleanup-Image /RestoreHealth"
And I got this error:
"DISM>>Error: 0x80004002
DISM failed. No operation was performed. For more information, review the log file. The DISM log file can be found at C:WindowsLogsDISMdism.log"
How to fix the windows or without reinstalling it ? I'm using Windows 8 i tried to upgrade to 8.1 but didnt work also.
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Nov 6, 2012
In Windows 7 I used to be able to right click on a file and one of my choices was to scan with Microsoft security essentials, but that's no longer in my right click menu.
How do I go about doing a manual scan on just one file using Microsoft's (I guess it's now Defender) Security Essentials in Windows 8?
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Jul 15, 2014
I have 3 viruses detected on my last full PC scan which was moments ago.
Viruses and Trojans Quarantined: Artemis!7F706C6E8821
^ This code cannot be found on the Mcafee website.
^ This code was given when the scan was finished, this is the code for the trojan, virus I have?
- Computer Virus Attacks, Information, News, Security, Detection and Removal | McAfee
Threat not found.
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