Updates Failing With Error Code 800736B3
Nov 6, 2009
after successfully installing windows 7 (my first windows install since XP, after which I moved to Ubuntu) and doing the initial set-up etc., installing my own anti virus software and MS Office etc, I thought it was time to let it update itself.
however, every time I tell it to update then shut down it fails. I tried to troubleshoot it using the MS help box which was very little actual help, and then tried to initiate the update manually, however, when it comes to installing some windows 7 security and system updates and some IE updates, installation fails, resulting in error code 800736B3, whatever that means. The updates it fails on are:
security update for INternet explorer 8 for windows 7 (KB974455)
security update for windows 7 (KB974571)
security update for windows 7 (KB975467)
update for internet explorer 8 compatability view list for windows 7 (KB975364)
update for internet explorer 8 for windows 7 (KB976749)
update for windows 7 (KB974431) I'm currently running avast! (v4.8 home edition) following Windows 7 informing me that it would not allow AVG to run (it was from an 'untrusted source' apparently, despite having been working a few days previously), but thats another problem entirely
Any help than can be offered will be much obliged! All I've been able to turn up from googling is a command that un-registers windows, which then for some reason allows the updates to occur, following which I can use my original activation code (given to me by digital river with the student upgrade deal) to re-activate windows, although I am reluctant to try this!
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May 16, 2011
I'm unable to do any windows updates due to error code 800B0100. I think a recent virus I had may have tampered with update files. I tried running the System Update Readiness Tool as suggested in Help and Support however the update installation on that failed too. Due to other problems I've been having recently I'm considering re-installing my OS at this point.
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Aug 25, 2011
ive recently run into and problem that isn't allowing me to update windows. I currently have 5 updates that need to be installed and all 5 of them always fail.The error i receive is Code: 800736B3.I have searched around on Google and tried the Update readiness toll and Microsoft Fixit for this issue and none of them seem to work.
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Oct 15, 2009
I recently ugrade from Widows 7 Ultimate editin from Windows Vista Ultimate edition recently, but I began having update issues with it almost immediately.
I'm seeing the following (Office 2007) updates continually fail, each time I use the update service. The updates successfully download, but fail to install. I have managed to manually install some of them, but the few I have listed below, I am simply unable to install successfully. The following is a list of the updates, which appear to be hung, with no resolution in sight.
Code 646:
(KB972363)
(KB973709)
(KB952581)
(KB974234)
(KB969907)
Can anyone help with this issue? I've tried everything and "Microsoft has no support for Windows 7 issues at this time." I'm stuck with security gaps here.
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Dec 4, 2009
My Windows Updates fails Error Code :WindowsUpdate_80070652
Definition Update for Windows Defender - KB915597 (Definition 1.71.471.0)
Any thoughts ??
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Feb 13, 2013
System Info Utility version 1.0.0.2
OS Version:
Processor:
Processor Count:
RAM:
Graphics Card:
Hard Drives:
Motherboard:
Antivirus: None
I cannot install important updates not sure about much about my laptop apart from its a toshiba satellite pro on windows 7 an when i tryed to install them this code came up code: 80240016.
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Nov 1, 2011
i am having a problem with installing the english language pack on windows 7 ultimate sp1. it is now in polish since i am polish and the edition i have is called windows 7 ingresso which is basicaly a cut down version of windows 7 with some great programs preinstaled and is also really fast. the thing is i like doing Internet tutorials to some programs and things like that, but can't because windows is in polish...i tried installing the english language pack through windows updates but it gives me an error code 800736b3
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Jan 12, 2013
I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem[CODE]
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Oct 4, 2011
I had a Vista home premium. I updated it to windows 7 premium. It is 32 bit. A lot of my updates have failed. I get code 800 b0100. I have looked it up on the net. I was wondering if I should put my discs in for the windows upgrade and run it thru again over the top of what I have... I also have win 7 64 bit on my network and it was original/ I have no problems with it. Barb aztzu has chosen the best answer to his/her question.Click here to view the answer that was selected.
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Jun 22, 2011
My windows 7 updates keep failing to install and takes me to start up repair everytime and is really frustrating - what can I do?
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Sep 26, 2012
I've tried numerous times to try and update Windows Updates (trying to update on a new computer: Lenovo Thinkpad T530) but every time I shut it off, it says it's updating and it looks like it's doing fine but when I turn it says it's configuring Windows updates and it always gets stuck at the 15% mark and then says Windows updates failed, reverting changes. The error is: Error code 80071A9 I've tried Microsofts Fixits and the readiness update and all that stuff but it doesn't help at all.It's really bugging me now because this is the second or third time that my computer went to a black screen saying that it needs to check the disk (I can't remember the exact wording right now). It says the disk is fine every time but it still worries me to have this for the second/third time.
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Aug 26, 2011
Since the beginning of August my Win 7 system installs updates at shutdown and then at the beginning of the next bootup, it tries to configure the updates and fails. I'm pretty sure it's the same updates. How can I find out what updates these are and stop this from happening? My Win 7 is 32 bit. jbschwartz--2008 has chosen the best answer to his/her question.Click here to view the answer that was selected.
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Feb 15, 2013
I have gone at least 5 months since I last installed windows updates. I had partially disabled the automatic updates (made it so that it downloads automatically but I choose whether to install them) and have recently decided to install the 101 or so updates that had been downloaded automatically.
About 74 of those updates, but I was able to troubleshoot windows update and so was able to successfully install 30 of those important updates.
The problem now is that I have 44 updates that are downloaded and require a shutdown or restart to be installed. However every time I shutdown or restart my computer I have to wait 5-10 mins for windows to configure the updates and in the end they fail and the changes are reverted.
I've tried troubleshooting again but it did not work. I wonder if these updates are older versions of newer ones I have installed and are therefore failing to install.
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Jun 28, 2012
Windows 7 64 bit Ultimate, currently 7 updates failing to install and trying to uninstall Something like microsoft security essentials will not uninstall and OTHER software as well.
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Mar 17, 2012
why the Windows updates are all failing. The problem started around mid October last Fall. The updates are set for automatic. I have also tried doing manual updates and no luck.On shut down each night the computer downloads the updates successfully, then the computer prepares to shut down and it says "configuring updates" and shows a percentage of completion. Every single time, it gets to 16% then says "installation failed - reverting changes". It then shuts down and reboots and everything seems ok, until the next time I shut down the computer and it tries to install more updates. Rinse, lather, repeat.They were working fine until last October. Since then the odd one shows "successful", but 99% "fail".
- Gateway DX4840
- Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz 6GB RAM 1TB HD 64-bit OS
- Windows 7 Professional - Service Pack 1
- WiFi internet connection
- Firefox browser
- Viper Anti-virus
- Windows Defender is turned ON
- Windows Firewall is ON
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May 8, 2012
I have tried updating them one-by-one but they still end up failing on me.
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Jun 19, 2011
I'm running Windows XP 7 on a HP EliteBook 8440p laptopI installed three updates, including the latest Windows 7 Service Pack and now my computer will not start up again. The Startup Repair tool is detecting no errors. The system restore tool warns me that my diagnostic power is low and a restore can not be reversed. I ran a chk dsk and no errors were found and fixed there either.
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Jul 14, 2012
for a few days (maybe a week) now I have had trouble with my Canon MX870 Printer/Fax. I have been using it successfully for the past 16 months now, via USB connection, installed on both my Windows 7 laptop and my Windows XP PC (I just unplug it and plug it in to whichever computer I need to print from).For some reason, it has decided not to recognize the drivers on my laptop.I have tried to uninstall and reinstall (no go).I also deleted every instance of MX870 from the registry that it would allow me to (some it wouldn't for some reason no access yes I am Administrator).Reinstall again still no go.The Windows 7 Updates were failing to update the Fax component which I thought was the problem, then all of a sudden it was successful still no printer. Now, it is unsuccessful again.I don't use the Fax component.The reinstall from the CD is successful, but when I plug in the printer, it fails."Device driver software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed. [code] Also, each time I unplug then plugin the USB cable, it attempts to reinstall the device drivers, the printer successful, the fax failing.It never did this before when I was happily printing away from both computers.
I have no problem printing from the XP machine when it's plugged in there all is good there.I have been to the Canon website and downloaded the latest drivers, which installed perfectly, but again when I plug in the printer, it fails to install the fax driver and the printer won't work..I have also tried all of the various USB ports and ruled that out.I've also run the Hardware and Devices Troubleshooter also without success.Also, I don't know if this is relevant or not, but I can't even print to PDF. My CutePDF program is also not working. I thought this may have been a workaround until I got the printer working again, but no luck.CutePDF will go thought its processes (it's now ticked as default as my Canon is now longer even listed), up till the point where you need to name the file you're creating (that box doesn't appear) all you get to do is print, choose CutePDF, then it disappears no file or if there is, I have no idea where it's gone or what it's called can't find a trace of it.I have not downloaded or installed any other programs (except Windows Updates) in some time that could have caused this. I am at a loss. This is a business computer and printer and is causing much angst.I am running Windows7 (64bit) on an Acer Aspire Laptop (only 16 months old) Firefox 13.0.1.Also running Microsoft Fixit for Printers doesn't even detect the printer and tells me to install one it already is As does the Troubleshooter Does not detect the printer.
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Aug 21, 2012
Friends "out of the blue" my rock-solid-for-three-years windows 7 Ultimate x64 rig seems to have a permissions issue [I'm guessing]. I went to uninstall a program, and it failed. tried to install a program and it failed. Did windows updates, selected about 10 or so, most installed ok, but three failed. I created a new administrator-level account [the system has only had one in its history, the main/only I have ever used], tried to logon for the first time, and it failed.This system is on a LAN [wifi bridged AP] and is a Homegroup owner, but it is not on a Domain.
[code].....
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Jan 22, 2013
I'm having some major and frustrating problems with my Windows 7 Device, where explorer constantly crashes or freezes, videos arent being played smoothly but instead they are jumpy and freeze for a great deal of time before playing another few seconds. Not only that but for over a month it has been performing updates when I shut down the computer that simply do not progress, there have been times when I have left my laptop on for over 12 hours and it hasnt budged from the first update. I have ran sfc/scannow but that doesnt get passed 22%, my AVG and Windows Defender are constantly being turned off without my doing?
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Sep 30, 2011
I have a windows 7 vista 64bit (or 62, not sure) and for a while now I have been have the same problem... first of all, windows updates keep on failing! practically all of them. After the update, it requires me to restart the computer because some of the updates can not be completed while the system is running. As it reboots, it goes to screen where the resolution is really zoomed in, and it says the computer did not start up properly (start up repair).
This happens every time it makes me restart or when I shut it down. (So I just leave it on sleep, but that never works cuz there's an automated windows update restart timer). Also heard that I needed an anti virus program so I got one. VIPRE - The first attempt. Windows update. Restarts. Start up repair. Then VIPRE is completely gone from my computer. (Not just vipre but some other programs as well). Microsoft security essentials, the second attempt. Same thing happens. its completely gone. As if I never had it.
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Jan 15, 2012
(Windows 7 Home Premium X64 - Updates all Failing. (8007007e)). This time around, my updates are failing and giving me a new Error which I have not seen before, 800B0100, here is a quick screen of the updates that are failing.
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Jan 3, 2013
Since I have Reinstalled Windows 7 I have been unable to use Windows update and Troubleshoot.
"Windows could not search for New Updates - Code 80080005"
When I try to troubleshoot to fix Windows Update it says:
"An unexpected error has occurred. The Troubleshooting wizard can't continue".
Package ID: WindowsUpdate Diagostic
Path Non: local package
Error Code: 0x80131700
Source: Engine
User: Rhys-PCRhys
Context: Elevated
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: AMD Phenom(tm) II X4 955 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 4600 Series, 1024 Mb
Hard Drives: C: Total - 953663 MB, Free - 750812 MB;
Motherboard: Gigabyte Technology Co., Ltd., M52L-S3P
Antivirus: GFI Software VIPRE, Updated and Enabled
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Jan 28, 2012
I have a WDC WD5000BEVT-75A0RT0 Laptop hardisk ,and just in recent times it gave me an error from Windows 7 and when I boot my laptop saying that S.M.A.R.T found an error, and backup your data immediately the HDD is going to fail. Now I am quite a power user, and understand computer's quite well, but my laptop is just a year old (out of my warranty period), now how can this happen? I don't rough use my laptop at all, I didn't notice any hardware failure problems related to the HDD no clicking noises,I think its more to do with the software ? I ran a chkdsk and everything came out normal for my drive C: which is the WD drive.What do I do next?
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Dec 3, 2012
I have a users laptop that is failing to install SP1 with the above error code (80070002). WU is installing other updates so it appears to be a problem with SP1 rather than WU. Installing while logged in gives me the error code but if you hit shutdown then it just sits on the Configuring screen and the user has had to hard power off the laptop after a few hours.
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May 15, 2011
My internet time is failing with the following error:
"NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on ''.
NtpClient will try again in 3473457 minutes and double the reattempt interval thereafter. The error was: The requested name is valid, but no data of the requested type was found. (0x80072AFC)
I assume either my ISP/router is the issue or something else strange is going on. I tried changing my DNS server to the google ones as well as adding a server to my hosts file but it still returns the same error. Just curious what exactly the message means if it really is DNS related as hard-coding the IP into the internet time requester returns the same error.
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Sep 19, 2011
I have a toshiba hard drive in my laptop that Windows 7 says "Windows detected a hard disk problem." I've backed up my personal files, and now I'm trying to figure out if it can be repaired or if I'm going to have to buy a new hard drive. I tried to run the Toshiba hard drive diagnostic, but the tool isn't allowing me to select my drive and can't run without being able to do that, even though it is my only hard drive. I've checked for viruses and malware, and it says there are none. I've defraged as well
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Sep 3, 2011
I got this windows IE9 update 36.7 mb, but no matter what I do the update fails after restore point is created. It seems I got the same problem as here: Update fails with error code 9C48. - Microsoft Answers but it keeps failing. I tried disabling my Avast AV but no luck.
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Jan 19, 2010
In the last few months I have been getting error messages in my Yahoo mail account. It will not go to next email and returns an 'Error Code 5' or recently an 'Error Code 15'. It says "Sorry for the inconvenience. You have stumbled upon an unexpected, temporary problem." This happens every other email. What are these codes and why is this happening?
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Jun 13, 2012
i need the driver for windows 7....error code 28.My laptop is a philips x58......please help....the message i get is Mass Storage Controller Driver not installed
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Jun 28, 2011
i recently got a computer from my aunt, and decided to put windows 7 on it. Before I installed it, I put in a Geforce 8800 graphics card and a (2nd) cd rom drive. After 20 failed attempts to install windows 7 (it kept freezing at the completing installation part) it worked after i disconnected the new graphics card and one of the hard drives. Now, however, i keep on getting periodic blue screens with the following error messages : Memory Management, and PFN_List Corrupt. I ran a memory diagnostic and it said that the memory is fine. What is wrong with my computer? I also ran a system repair thing from the windows 7 disk, and it came up with this error: System File Integrity Check and Repair Error Code 0X490
My Hardware is:
AMD Anthlon 64 x2 Dual Core Processor 6000+
2 Hitachi HDT725032VLA SCSI 320 gb hard drives
Nvidia Geforce 8800 GS Graphics Card
3gb of system memory
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