Code 646: Issues With Win 7 Updates Failing
Oct 15, 2009
I recently ugrade from Widows 7 Ultimate editin from Windows Vista Ultimate edition recently, but I began having update issues with it almost immediately.
I'm seeing the following (Office 2007) updates continually fail, each time I use the update service. The updates successfully download, but fail to install. I have managed to manually install some of them, but the few I have listed below, I am simply unable to install successfully. The following is a list of the updates, which appear to be hung, with no resolution in sight.
Code 646:
(KB972363)
(KB973709)
(KB952581)
(KB974234)
(KB969907)
Can anyone help with this issue? I've tried everything and "Microsoft has no support for Windows 7 issues at this time." I'm stuck with security gaps here.
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Nov 6, 2009
after successfully installing windows 7 (my first windows install since XP, after which I moved to Ubuntu) and doing the initial set-up etc., installing my own anti virus software and MS Office etc, I thought it was time to let it update itself.
however, every time I tell it to update then shut down it fails. I tried to troubleshoot it using the MS help box which was very little actual help, and then tried to initiate the update manually, however, when it comes to installing some windows 7 security and system updates and some IE updates, installation fails, resulting in error code 800736B3, whatever that means. The updates it fails on are:
security update for INternet explorer 8 for windows 7 (KB974455)
security update for windows 7 (KB974571)
security update for windows 7 (KB975467)
update for internet explorer 8 compatability view list for windows 7 (KB975364)
update for internet explorer 8 for windows 7 (KB976749)
update for windows 7 (KB974431) I'm currently running avast! (v4.8 home edition) following Windows 7 informing me that it would not allow AVG to run (it was from an 'untrusted source' apparently, despite having been working a few days previously), but thats another problem entirely
Any help than can be offered will be much obliged! All I've been able to turn up from googling is a command that un-registers windows, which then for some reason allows the updates to occur, following which I can use my original activation code (given to me by digital river with the student upgrade deal) to re-activate windows, although I am reluctant to try this!
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May 16, 2011
I'm unable to do any windows updates due to error code 800B0100. I think a recent virus I had may have tampered with update files. I tried running the System Update Readiness Tool as suggested in Help and Support however the update installation on that failed too. Due to other problems I've been having recently I'm considering re-installing my OS at this point.
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Oct 4, 2011
I had a Vista home premium. I updated it to windows 7 premium. It is 32 bit. A lot of my updates have failed. I get code 800 b0100. I have looked it up on the net. I was wondering if I should put my discs in for the windows upgrade and run it thru again over the top of what I have... I also have win 7 64 bit on my network and it was original/ I have no problems with it. Barb aztzu has chosen the best answer to his/her question.Click here to view the answer that was selected.
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Jun 22, 2011
My windows 7 updates keep failing to install and takes me to start up repair everytime and is really frustrating - what can I do?
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Sep 26, 2012
I've tried numerous times to try and update Windows Updates (trying to update on a new computer: Lenovo Thinkpad T530) but every time I shut it off, it says it's updating and it looks like it's doing fine but when I turn it says it's configuring Windows updates and it always gets stuck at the 15% mark and then says Windows updates failed, reverting changes. The error is: Error code 80071A9 I've tried Microsofts Fixits and the readiness update and all that stuff but it doesn't help at all.It's really bugging me now because this is the second or third time that my computer went to a black screen saying that it needs to check the disk (I can't remember the exact wording right now). It says the disk is fine every time but it still worries me to have this for the second/third time.
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Aug 26, 2011
Since the beginning of August my Win 7 system installs updates at shutdown and then at the beginning of the next bootup, it tries to configure the updates and fails. I'm pretty sure it's the same updates. How can I find out what updates these are and stop this from happening? My Win 7 is 32 bit. jbschwartz--2008 has chosen the best answer to his/her question.Click here to view the answer that was selected.
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Feb 15, 2013
I have gone at least 5 months since I last installed windows updates. I had partially disabled the automatic updates (made it so that it downloads automatically but I choose whether to install them) and have recently decided to install the 101 or so updates that had been downloaded automatically.
About 74 of those updates, but I was able to troubleshoot windows update and so was able to successfully install 30 of those important updates.
The problem now is that I have 44 updates that are downloaded and require a shutdown or restart to be installed. However every time I shutdown or restart my computer I have to wait 5-10 mins for windows to configure the updates and in the end they fail and the changes are reverted.
I've tried troubleshooting again but it did not work. I wonder if these updates are older versions of newer ones I have installed and are therefore failing to install.
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Jun 28, 2012
Windows 7 64 bit Ultimate, currently 7 updates failing to install and trying to uninstall Something like microsoft security essentials will not uninstall and OTHER software as well.
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Mar 17, 2012
why the Windows updates are all failing. The problem started around mid October last Fall. The updates are set for automatic. I have also tried doing manual updates and no luck.On shut down each night the computer downloads the updates successfully, then the computer prepares to shut down and it says "configuring updates" and shows a percentage of completion. Every single time, it gets to 16% then says "installation failed - reverting changes". It then shuts down and reboots and everything seems ok, until the next time I shut down the computer and it tries to install more updates. Rinse, lather, repeat.They were working fine until last October. Since then the odd one shows "successful", but 99% "fail".
- Gateway DX4840
- Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz 6GB RAM 1TB HD 64-bit OS
- Windows 7 Professional - Service Pack 1
- WiFi internet connection
- Firefox browser
- Viper Anti-virus
- Windows Defender is turned ON
- Windows Firewall is ON
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May 8, 2012
I have tried updating them one-by-one but they still end up failing on me.
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Jun 19, 2011
I'm running Windows XP 7 on a HP EliteBook 8440p laptopI installed three updates, including the latest Windows 7 Service Pack and now my computer will not start up again. The Startup Repair tool is detecting no errors. The system restore tool warns me that my diagnostic power is low and a restore can not be reversed. I ran a chk dsk and no errors were found and fixed there either.
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Jul 14, 2012
for a few days (maybe a week) now I have had trouble with my Canon MX870 Printer/Fax. I have been using it successfully for the past 16 months now, via USB connection, installed on both my Windows 7 laptop and my Windows XP PC (I just unplug it and plug it in to whichever computer I need to print from).For some reason, it has decided not to recognize the drivers on my laptop.I have tried to uninstall and reinstall (no go).I also deleted every instance of MX870 from the registry that it would allow me to (some it wouldn't for some reason no access yes I am Administrator).Reinstall again still no go.The Windows 7 Updates were failing to update the Fax component which I thought was the problem, then all of a sudden it was successful still no printer. Now, it is unsuccessful again.I don't use the Fax component.The reinstall from the CD is successful, but when I plug in the printer, it fails."Device driver software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed. [code] Also, each time I unplug then plugin the USB cable, it attempts to reinstall the device drivers, the printer successful, the fax failing.It never did this before when I was happily printing away from both computers.
I have no problem printing from the XP machine when it's plugged in there all is good there.I have been to the Canon website and downloaded the latest drivers, which installed perfectly, but again when I plug in the printer, it fails to install the fax driver and the printer won't work..I have also tried all of the various USB ports and ruled that out.I've also run the Hardware and Devices Troubleshooter also without success.Also, I don't know if this is relevant or not, but I can't even print to PDF. My CutePDF program is also not working. I thought this may have been a workaround until I got the printer working again, but no luck.CutePDF will go thought its processes (it's now ticked as default as my Canon is now longer even listed), up till the point where you need to name the file you're creating (that box doesn't appear) all you get to do is print, choose CutePDF, then it disappears no file or if there is, I have no idea where it's gone or what it's called can't find a trace of it.I have not downloaded or installed any other programs (except Windows Updates) in some time that could have caused this. I am at a loss. This is a business computer and printer and is causing much angst.I am running Windows7 (64bit) on an Acer Aspire Laptop (only 16 months old) Firefox 13.0.1.Also running Microsoft Fixit for Printers doesn't even detect the printer and tells me to install one it already is As does the Troubleshooter Does not detect the printer.
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Aug 21, 2012
Friends "out of the blue" my rock-solid-for-three-years windows 7 Ultimate x64 rig seems to have a permissions issue [I'm guessing]. I went to uninstall a program, and it failed. tried to install a program and it failed. Did windows updates, selected about 10 or so, most installed ok, but three failed. I created a new administrator-level account [the system has only had one in its history, the main/only I have ever used], tried to logon for the first time, and it failed.This system is on a LAN [wifi bridged AP] and is a Homegroup owner, but it is not on a Domain.
[code].....
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Jan 22, 2013
I'm having some major and frustrating problems with my Windows 7 Device, where explorer constantly crashes or freezes, videos arent being played smoothly but instead they are jumpy and freeze for a great deal of time before playing another few seconds. Not only that but for over a month it has been performing updates when I shut down the computer that simply do not progress, there have been times when I have left my laptop on for over 12 hours and it hasnt budged from the first update. I have ran sfc/scannow but that doesnt get passed 22%, my AVG and Windows Defender are constantly being turned off without my doing?
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Sep 30, 2011
I have a windows 7 vista 64bit (or 62, not sure) and for a while now I have been have the same problem... first of all, windows updates keep on failing! practically all of them. After the update, it requires me to restart the computer because some of the updates can not be completed while the system is running. As it reboots, it goes to screen where the resolution is really zoomed in, and it says the computer did not start up properly (start up repair).
This happens every time it makes me restart or when I shut it down. (So I just leave it on sleep, but that never works cuz there's an automated windows update restart timer). Also heard that I needed an anti virus program so I got one. VIPRE - The first attempt. Windows update. Restarts. Start up repair. Then VIPRE is completely gone from my computer. (Not just vipre but some other programs as well). Microsoft security essentials, the second attempt. Same thing happens. its completely gone. As if I never had it.
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Jan 15, 2012
(Windows 7 Home Premium X64 - Updates all Failing. (8007007e)). This time around, my updates are failing and giving me a new Error which I have not seen before, 800B0100, here is a quick screen of the updates that are failing.
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Jan 3, 2013
Since I have Reinstalled Windows 7 I have been unable to use Windows update and Troubleshoot.
"Windows could not search for New Updates - Code 80080005"
When I try to troubleshoot to fix Windows Update it says:
"An unexpected error has occurred. The Troubleshooting wizard can't continue".
Package ID: WindowsUpdate Diagostic
Path Non: local package
Error Code: 0x80131700
Source: Engine
User: Rhys-PCRhys
Context: Elevated
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: AMD Phenom(tm) II X4 955 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 4600 Series, 1024 Mb
Hard Drives: C: Total - 953663 MB, Free - 750812 MB;
Motherboard: Gigabyte Technology Co., Ltd., M52L-S3P
Antivirus: GFI Software VIPRE, Updated and Enabled
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Dec 4, 2009
My Windows Updates fails Error Code :WindowsUpdate_80070652
Definition Update for Windows Defender - KB915597 (Definition 1.71.471.0)
Any thoughts ??
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Feb 13, 2013
System Info Utility version 1.0.0.2
OS Version:
Processor:
Processor Count:
RAM:
Graphics Card:
Hard Drives:
Motherboard:
Antivirus: None
I cannot install important updates not sure about much about my laptop apart from its a toshiba satellite pro on windows 7 an when i tryed to install them this code came up code: 80240016.
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Jan 12, 2013
I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem[CODE]
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Jun 19, 2012
For the past day windows wants to install the same 4 updates over and over, I have windows update set to download and let me choose when to install.
I can't understand why I even need them, as I uninstalled net framework. Notice how the update at 8:17 AM., KB2656368, is the same as one of the 4 updates installed at 7:47 PM. Windows wants to install the same four kb files again.How do I stop this?
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656368)
Installation date: 6/15/2012 7:47 PM
Installation status: Successful
[Code].....
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Oct 13, 2011
I have 5 updates that fail to install. I have also tried to manually install them, but they still fail Here are the updates:
KB2586448
KB2572076
KB2564958
KB2567053
KB2579686
The error code I get is "800736B3". I ran MS FIXIT and it said they did not detect any problems.
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Jun 16, 2012
Windows Updates continues to re-install five specific updates which are:*Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2604121) -Download size: 38.5 MB.*Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656368) -Download size: 1.8 MB.*Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656405) -Download size: 11.7 MB.*Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2686827) -Download size: 4.3 MB.*Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217) -Download size: 32.2 MB.- I purchased my computer 4 to 5 months ago. It is a Windows 7 Home Premium Hewlett-packard HP Pavilion dv6 Notebook PC (64-bit Operating System).
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Oct 9, 2012
For a while now I have been experiencing a strange problem. My laptop keeps changing the Windows Updates without my consent. I know this has been raised in the past but my problem is slightly different.I prefer to choose "Check for updates but let me choose whether to download or install them", however periodically the settings change without my consent to "Never check for updates".This is very frustrating as I am constantly having to keep an eye on this, and change the settings back to what they were in order to receive critical updates, or indeed any other update.The laptop was bought new just under 12 months ago and came with Windows 7 Home Premium 64Bit pre-installed.Has anyone else experienced this, or can anyone advise on a fix?
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Feb 3, 2013
My wifes computer has been acting up for about a week now. IE 8 is not loading properly and is crashing. I am unable to connect to MSE to get updates or to Windows to get updates. I have run Malwarebytes and Emsisoft and neither one can find a bug. Chrome works for a while and the she gets the AW SNAP message.
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Aug 24, 2012
I did search out this problem...very old posts recommended I start a new thread.For the last 2 weeks every time I shut down automatic install...installs the same 8 updates.
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Oct 22, 2012
for 72 hours now im geting constant updates on windows update,windows even re instaled SP1 ...story goes my hdd broke down 3 days ago so i installed on a new hd win 7 home prem. x64 +sp1, since that time i had at least 5 hours of updates (inc. setup),funny thing is a friend did format on his pc today and we spend 3 hours updating (dont think he finished, instead he went to sleep) My q is (as stated above) is there a reason for the 34/72/4/3/2/1/silverlight new updates found????? did Windows 7 went unstable???its rly anoying (got some failed updates to)until 3 days ago i had no probs.
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Jun 13, 2012
i need the driver for windows 7....error code 28.My laptop is a philips x58......please help....the message i get is Mass Storage Controller Driver not installed
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Oct 7, 2012
Win 7 Home Prem SP1, 64 bit, 8 gb ram. Only using the screensavers that come with Windows, no matter which one I select at varying times it will fail. I can normally reboot and it works again for a time or switch to a new selection where it will work for 2-3 weeks again. I can't find any information on others experiencing the same issue and have been using numerous virus/spyware apps to find anything. MS Security Essentials, Avast, Stinger, Housecall, SuperAntiSpyware and only find tracking cookies.I know it would help if I could get the exact error message and will update when I do get a chance to write it down.
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Feb 9, 2013
I found my laptop hdd had several bad sectors. Lacking the cash to just buy new i did a full format to get them flagged as unusable. After that took 17hours i installed windows 7 ultimate x64. When it needed to do the necessary restart it failed on the bios screen (the mobo logo intel for example). I tried gettin in the bios to change boot order and cant. However take the hdd out and i can boot from cd or access bios options etc. hdd back n boom fails still. However the processor is still working hard.
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