Stuck On "welcome" Screen Can't Get "sfc /scannow" To Work

May 27, 2012

my partners windows 7 laptop has this problem and I am stuck. it is a Dell laptop latitude E4300 about 4G ram, no external devices fitted. Laptop starts to boot, I log in, "welcome" screen comes up but never finishes processing. Harddrive light keeps on pumping endlessly. I tried to boot in "safe mode" and it stops at exactly the same spot. I tried to run �System restore�: I can pick a restore point OK, and it loads it but then gets stuck on �finishing restore� (similar to the �welcome screen� thing - it just keeps on processing ) �Start up repair� both from harddrive or dvd both say it cant find anything wrong. Ran the command prompt. �Sfc /scannow� it runs �beginning verification phase of system scan� � it gets to �Verification 100%� then displays the line : �windows resource protection could not perform the requested operation�

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