Repairing Computer, Crashing After Start Up?
Apr 21, 2012
I have an hp laptop G62 series 64 bit windows 7. I can run it in safe mode only; in normal mode it loads the desktop but after a minute or two it freezes. My battery needs replacing i think but i don't know if that is the problem. I ran a malware check and deleted the corrupted files and it had no effect.
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Jun 10, 2011
Loading up the computer and it had frozen at windows start up, so I switched off tried the starting up using safe mode, managed to get onto safe mode and then it froze, so I then tried repair my computer and it failed. So now I'm stuck.
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Apr 16, 2012
My current build is shutting down while playing games, and not restarting, and BSODs. I want to try and see if it is a hardware problem that I can fix this paycheck without taking it to the local computer repair shop that will cost an arm and a leg. attached is the error that shows in event viewer after I restarted my pc, and I did some looking and still not sure what I need to do. Do I need a new CPU? trying to not keep throwing money at it, already bought a new GPU and PSU for it, separate reasons. Any help will be awesome!
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Jun 7, 2011
I have Windows 7. My computer keeps crashing I have written down the stop codes, which are all different each time Also keep getting nv7ddmKm.sys.I have scanned the computer with Kapersky and also malwarebytes but both scans are clean.I can be doing anything on the computer when it happens but mainly it is when i am using Adobe CS5 or uploading images onto my computer from Nikon software installed on the computer.
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Jan 7, 2013
I have a user at the moment who's excel is crashing at random points of the day. This does seem to happen when there are more than about 3 or 4 excel documents open at a time.
After checking event log, the below shows...
Faulting application name: EXCEL.EXE, version: 14.0.6126.5003, time stamp: 0x505b0834Faulting module name: EXCEL.EXE, version: 14.0.6126.5003, time stamp: 0x505b0834
Exception code: 0xc0000005
Fault offset: 0x003a4865
Faulting process id: 0x10c4
Faulting application start time: 0x01cdecd6e1a7b12b
Faulting application path: C:Program Files (x86)Microsoft OfficeOffice14EXCEL.EXE
Faulting module path: C:Program Files (x86)Microsoft OfficeOffice14EXCEL.EXE
Report Id: a34594be-58d8-11e2-bacd-e89d870c9f2d
I've tried opening in safe mode and that opens fine (although it is a random fault this may not of shown anything...). tried checking com-in add-ins and there are not any installed.
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May 13, 2012
Recently (after a 'critical' update) turning my Laptop on on the startup screen before you enter your password the cursor spins and doesn't show the log in box, it then proceeds to flash continuously (blue and black, not bsod) while not letting me do anything.
I can start the machine up in Safe Mode, but it's now stopped connecting to the internet in safe mode with networking.I'm running Windows 7 Home x64bit and I'm on a Dell Studio XPS.I can't system restore and I don't know where my windows boot disk is. (Any idea where I can get another without having to shell out...?)
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Oct 25, 2009
My Windows 7 Pro Control Panel is crashing on start up, and I did a new install!!, BUT everything else works fine but it just bugs me o.0 and I'm forced to do this to get to my add/remove,
"How to run Control Panel tools by typing a command", [URL]
That's the ONLY way to get to the control panel for now for me, and this was a downloaded Windows 7 Pro upgrade.
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Sep 2, 2011
I have been really happy with windows 7 and Live Mail as it allowed me to sync all my emails into one (business1, business2, personal etc etc) but about 1 week ago it started crashing on launch and is refusing to start. I have tried uninstalling via programfiles/windowslive/installer and re-installing and repairing but I am stil unable to launch the program.
Here is the error info I am receiving:
Problem signature:
Problem Event Name: APPCRASH
Application Name: wlmail.exe
Application Version: 15.4.3538.513
Application Timestamp: 4dcdb9d1
Fault Module Name: MSMAIL.DLL
Fault Module Version: 15.4.3538.513
Fault Module Timestamp: 4dcdb9f6
Exception Code: c0000005
Exception Offset: 000294b1
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I am guessing that there is still Live data which is being stored on my PC even after uninstall, is there anyway to delete such data in the case that it is the cause of the constant crashing?
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Aug 26, 2012
I know this topic is similar to a number of others that have been posted before but i have not been able to successfully apply any of the solutions to the posts i have found addressing this issue.
It began happening after downloading an .mkv file. initially exp crashed and asked to restart. Did so and all good apart from occasional crashing and restarting.
Now turned lap-top on again and it won't even finish restarting before crashing, and this time there is no escaping the loop. Tried a restore from before the file was there but for some reason this didn't make any difference!
Currently in safe mode, have disabled all non ms services and all start-up items using msconfig and restarted normally - didn't change anything.
Ran CCleaner and cleaned out temp files and registry and still no change.
After found this site downloaded and ran SF diag tool as instructed in FAQ and copied all 8 files except Minidump folder which is apparently empty. Remaining files attached.
One person has suggested repairing using Windows Installer dvd this doesn't help me as OS was pre-installed and I don't have a DVD.
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Jul 5, 2010
also i can't run the Cd-ROM for repairing....
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Aug 25, 2012
My Window 7 Desktop keeps crashing or showing blue screen, can be 4-5 times a day, can be in the middle of online meeting.
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Aug 4, 2012
In a brave attempt to put together my new computer, my new machine keeps constantly freezing up. The event mostly occurs when i open a webpage that might have embedded video. When the machine freezes up, I need to do a hard boot. I have tried running the Asus diagnostic tools, but no real results. I have even tried the various memory tests, however no resolve. One other step that I have taken was also to replace my grahics card from a AMD Sapphire to a NVDIA GeForce GTX 690.
[code]/....
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Sep 7, 2012
I've got a relatively new custom PC (around 3 months old) and I have problems with it. It was put together by the same shop that sold the parts. It recently started to crash constantly at seemingly random times. Sometimes it would run fine for 5 days without any issues, at other times it would crash once every day for a few days. Even the cause isn't always the same. It would either give me a BSoD or simply shut down without any message and restart itself.
[code]...
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Dec 22, 2012
i've somewhat recently built myself a new gaming rig due to my old system being horribly outdated and unreliable and from day one of using the new computer i've had some problems with crashing.basically, the computer crashes at least once per day and is seemingly undetectable as to when this happens, the only thing intensifying the crashing seems to be streaming videos online, ie. Internet, facebook, dailymotion videos etc.a friend of mine had compiled the list of parts that i would use to build the computer, and also did the majority of assembling (which i cannot notice any problems with by looking at the inside of the tower). this same friend, after hearing about constant crashing problems and unreliability as to when it would crash had suggested a problem with the system's memory, but after swapping out hdd's and even installing an ssd? here is a list of my system specs.
corsair 8gb ram
western digital 2tb internal hdd
ocz agility 60gb ssd (boot disc)
win7 ultimate 32-bit os
lite-on dvd drive
intel core i5 2500k processor
asus geforce gtx 560 directcu ii top 1024mb video card
antec 650w power supply
aerocool vx-e pro case
asrock z77 pro 4-m motherboard
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Feb 2, 2011
I reformatted my computer a couple weeks ago in order to install my new 40GB SSD drive and ever since, my computer has been randomly crashing. It has never happened when I was actually using it, but it has happened a couple times when I'm sitting next to it. It seems to just shut off and come back on. When it turns back on, I get this dialog...
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Mar 22, 2012
Windows 7 x64 Home, Dell XPS Desktop PC. To start, I can boot into safe mode with networking, and cruise facebook and everything else just fine for him on IE. Having issues with re-installing Firefox since it keeps locking up and crashing (BSOD). I can get in and most things on the PC tend to run fine, then gets slower and slower with nothing big on the processes list in task manager. If I open either IE or Firefox, the thing locks up, can't even CTRL+ALT+DEL. I have ran AVG scan, ran Malwarebytes scan, uninstalled Firefox, uninstalled all javas, updated IE to 9 via Windows Update, and reinstalled javas/firefox again. Still crashes. My thought is that it has to be an addon or some crap somewhere since it runs fine in safe mode? The only add-on I had enabled in Firefox was the Java SSE Add-in or something like that. Not sure now since it won't re-install.
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Dec 5, 2012
My computer been crashing alot, i scan but no virus. I also upgrade RAM but still happen.
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Dec 14, 2011
I am getting really tired of my computer crashing constantly. The main concerns are: ntoskrnl.exe, atikmdag.sys and dxgmms1.sys. I have fresh installed four times, updated all of my drivers and DirectX, too. Nothing helped. I have send my PC back to it's manufacturer 2 times, and they said it was fine. I have also run Windows Memory Diagnostics without any errors.It happens randomly, even though what I am doing on my computer (work, games, surfing the interwebs etc.
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Aug 1, 2012
My laptop just freeze up, cant move my mouse or whatever. need to unplug the power source to get it back up.
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Jun 9, 2010
So, my computer is crashing while I play games like Left 4 Dead or Bad Company 2When it crashes, sound starts looping and I get a black screen and there might be somekind of corruption on the screen. Black screen stays there for some time (5-10 secs, not sure about the exact time) and then the computer reboots. After I boot back in to Windows, a window pops-up telling that Windows has recovered from bluescreen but I didn't see any bluescreen coming up. figured it might be something to do with heat but after I logged the temperatures, I'm not so sure about it anymore. At the moment of the crash, GPU was at 94�C and processor cores were at 66�C , 65�C , 67�C , 65�C so the temperatures seem to be fine.
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May 20, 2012
Every time i start EVE Online, and click somewhere the game crashes, then explorer.exe crashes, and so does everything else. Even if task manger can open i can not restart explorer. The only way to stop it is to restart my computer. I did clear the game cache and even that did not help, i have also reinstalled, de-fragmented, and done a hard drive disk check.
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Aug 15, 2009
I recently got Windows 7 Professional through MSDN-AA for my two computers (one 64-bit and one 32-bit license). They both installed fine and I'm really enjoying the O.S. so far - however, I have an issue. I very, very frequently transfer project files between the two computers (some of the visual files are pretty large) - so file sharing is important to me. I was excited when I learned about the Homegroup features and was eager to give them a shot.
No go
Both computers join the Homegroup fine, and can access one anothers shared folders. However, as soon as I try to actually transfer a file on the 64 bit computer (trying to transfer from the 64-bit to the 32-bit) the computer hard locks. No BSOD, but everything locks up (screen stays the same, caps-lock is non-responsive, mouse doesn't move). I have to hard-reboot to fix the issue.
I'm not having any other issues with the installation, except the Homegroup hard locking. Any thoughts/additional information requests?
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Jun 3, 2009
I thought this was the best windows forum I found on the internet. Anyway. Yesterday I installed Windows 7 RC (currently build 7100) And the problems immediately start showing. If I decide to listen to some music the computer will crash after only a few minutes. It doesn't matter which program I use. Either I am using iTunes or Spotify it crashes. And I have no Idea what's the problem what so ever.
My computer has two Ati Radeon 4870HD graphiccards, and I have installed the latest drivers. I've seen some of you mention the HDMI Audio package to be the problem, but I don't know. When my computer crashes, it freezes, and the screen either go black or the picture on the screen is blured out in straight lines. Almost like a motionblur. I should mention I use two screens aswell.
When i restart the computer a bios thing shows up on my screen asking if I would like to fix something in the bios settings or just start. And then the classic "run windows normally, run windows in safe mode..." screen comes up.
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Feb 23, 2012
The problem is that as soon as windows boots up it starts up in Startup Repair. Startup repair does not fix the computer, it gives an error that says it cannot fix it automatically.So naturally I tried to repair computer from the Windows 7 install disk.However, I get this error when I use startup repair from the installation disk:
Code: Startup Repair cannot repair this computer automaticaly
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200432
Problem Signature 05: AutoFailover
Problem Signature 06: 35
Problem Signature 07: CorruptFile
OS Version: 6.1.7601.2.1.0.265.1 It does show their is a Windows 7 partition there that is > 200 gb, but it does not recognize it as a Windows OS for some reason.
When I try
bootrec /ScanOs
I get Code: Please wait, since this may take a while...
Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully This seems strange to me.I have no clue how to fix it and have no idea how she messed up her computer, but I suspect it may be because she might have deleted important files.My last resort would be to do a fresh install as I have no idea what sort of files she has saved and I wouldn't want to destroy anything important.Also, (and this may be obvious) I have no idea what version of Windows 7 she has or what service pack. She is a computer illiterate so I doubt she knows(I'm using my install disk).
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Jan 24, 2012
I have my orginal O/S disk that does not have SP1 on it. Can I use another O/S W7Pro x64 disk with SP1 to perform the repair operation. Then will it require me to enter the new product key or can I keep the same orginal product key? Does the program read the product key from the disk
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Aug 18, 2011
When using my computer it will sometimes crash every now and then, it will however crash as soon as I start playing a game. For example when within World of Warcraft it will crash pretty much instantly, I have got a memory dump of which I have attached to this post. I have tried reinstalling the graphics drivers, using the latest drivers from the nVidia website. This started to happen after reinstalling Windows 7 Ultimate 64-bit.
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Aug 6, 2012
The computer I am currently using is a 4 year old HP Pavillion a6430f (specs below), built to run the 32-bit version of Vista Home Premium. In May 2011, I first installed a 64-bit edition of Windows 7 Professional - some months thereafter, I began to run into repeated BSODs (unfortunately, I never wrote down the error codes). In October, I took the computer in for servicing, and was told that the hard drive failed. After it was replaced, I reconnected my computer (now running Vista again) and immeadiately (stupidly, perhaps) reinstalled my copy of Windows 7. Within several weeks, the problem resumed.I have only recently had time to get the computer serviced again, and it has been factory-reset to 32-bit Vista with another new hard drive. I don't expect my exact issue can be troubleshooted from this information, but I'd like to eliminate one of the variables. According to the system itself (information found in Control PanelSystem and MaintenancePerformance Information and ToolsView and print details), my computer is "64-bit capable". However, as I know little about hardware and the like, I ask: Could installing 64-bit Windows 7 on an originally 32-bit Windows Vista machine be causing hard drive failure/ BSOD problems?
[code] Other information: The latest hard drive that the repair shop has placed in this machine is a ~900 GB, 3.5" 7200 RPM Seagate ST1000DM 003-9YN162. The GeForce 9400 GT was also not present in the original computer (I made sure to install the correct drivers); nor was the power supply currently in it, which is around 400 watts (100 more than NewEgg's calculator said would be necessary to power the parts currently inside). I don't know if this info is too relevant, however; I am only asking whether the change of operating system is causing a negative effect.
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May 1, 2012
My comp has been BSOD or it will just freeze up and do nothing. Only been happening since friday night. Seems to run fine but if i start to game or do anything will last for a bit and then crash or freeze. Ran memtest and my memory seemed fine. Also reinstalled my graphics card drivers but that didnt seem to
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Oct 12, 2012
Everyday or two days my computer crashes and freezes. My system specs:
Windows 7 64bit
Geforce GT 520
8 gb ram
AMD Phenom II X4 BE50 (I unlocked 3 cores not 4)
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Dec 28, 2012
When I start up any sort of application or program, or even click the 'Start' button, it says that my video driver has crashed and recovered. My screen goes black, and then it recovers. Then if I keep using it, it will just randomly blue screen me.
Since this problem has been occurring, I've reinstalled the drivers, full-scanned the computer, and finally I reinstalled Windows 7. I have no idea what to do, and I can't check my exact specs because Speccy will not work properly with my machine in its current condition.
GeForce GT 445m
i7 Q 740 1.73 GHz
6gb ram
This is literally all I know, and this is why I don't expect a solution to come quickly.
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Sep 17, 2012
When i got home today didn't my computer work, my girlfriend has been the last one using it. So don't know how things were just before the shutdown or anything.when i turn on the computer i get to the screen where "touch bios" is and where i can see the options like Bios settings, boot menu, xpress recovery.but i cant press anything, and after about two seconds on that screen the PC shuts down again.The keyword lights up so there is a responds on it, but just doesn't work to press anything before it shuts down.I've got BSOD upto several times a day for a few months time.believe that my computer is affected by some virus or something is delaying my computer. might be an combination of several things.I got no external things hugged up to the stationeer computer right now.it is a windows 7 x64 machine.
usually when i get issues i can access advanced boot up or bios, but can neither in this case..I wonder if it might be a hardware issue.
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