Repeated Crashing Of Windows Explorer On Start-Up, Only Opens In Safe Mode

Aug 26, 2012

I know this topic is similar to a number of others that have been posted before but i have not been able to successfully apply any of the solutions to the posts i have found addressing this issue.

It began happening after downloading an .mkv file. initially exp crashed and asked to restart. Did so and all good apart from occasional crashing and restarting.

Now turned lap-top on again and it won't even finish restarting before crashing, and this time there is no escaping the loop. Tried a restore from before the file was there but for some reason this didn't make any difference!

Currently in safe mode, have disabled all non ms services and all start-up items using msconfig and restarted normally - didn't change anything.

Ran CCleaner and cleaned out temp files and registry and still no change.

After found this site downloaded and ran SF diag tool as instructed in FAQ and copied all 8 files except Minidump folder which is apparently empty. Remaining files attached.

One person has suggested repairing using Windows Installer dvd this doesn't help me as OS was pre-installed and I don't have a DVD.

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[code]Microsoft (R) Windows (R) Version 6.1 (Build 7600)
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Logfile of Trend Micro HijackThis v2.0.4
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Platform: Windows 7 (WinNT 6.00.3504)

[Code].....

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