Computer Crashing + Ati 4870 HD
Jun 3, 2009
I thought this was the best windows forum I found on the internet. Anyway. Yesterday I installed Windows 7 RC (currently build 7100) And the problems immediately start showing. If I decide to listen to some music the computer will crash after only a few minutes. It doesn't matter which program I use. Either I am using iTunes or Spotify it crashes. And I have no Idea what's the problem what so ever.
My computer has two Ati Radeon 4870HD graphiccards, and I have installed the latest drivers. I've seen some of you mention the HDMI Audio package to be the problem, but I don't know. When my computer crashes, it freezes, and the screen either go black or the picture on the screen is blured out in straight lines. Almost like a motionblur. I should mention I use two screens aswell.
When i restart the computer a bios thing shows up on my screen asking if I would like to fix something in the bios settings or just start. And then the classic "run windows normally, run windows in safe mode..." screen comes up.
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Jun 7, 2011
I have Windows 7. My computer keeps crashing I have written down the stop codes, which are all different each time Also keep getting nv7ddmKm.sys.I have scanned the computer with Kapersky and also malwarebytes but both scans are clean.I can be doing anything on the computer when it happens but mainly it is when i am using Adobe CS5 or uploading images onto my computer from Nikon software installed on the computer.
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Nov 3, 2009
i have Windows 7 ultimate x64 and the drivers to run my ATI Radeon 4870 work and have already been installed when i switched to windows 7 from windows vista.
I try to download the control center where i can overclock and change settings for my PC and whenever they start to install i get the blue screen and my comp restarts... What can i do?
p.s i did go to windows 7 x64 on the drivers list on the ATI wedsite and didn't accidentally click another OS
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Dec 7, 2009
I put together a rig not too long ago and have been playing a few games with it and recently have had some major issues with the Asus ATI Radeon HD 4870 card.
The issue is that when I play Modern Warfare 2 or Oblivion the screen cuts to black and says no signal and the sounds hang and I have to do a restart to get it working again. I can play World of Warcraft for hours and have no issues.
Initially I thought it was a power issue so I upgraded from a 550w to 850w PSU. No good. I updated the video drivers to the newest ones as of 11/26/09 and still have issues. I updated the bios just incase. Still no dice.
I am almost positive that it is a graphics card issue of some sort because I put in my older Nvidia 7600 GT OC and it runs the games almost perfectly but I can't max everything out like I could on the HD 4870.
Anyone have any ideas of what it could be or what I can try to get this thing working?
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May 8, 2009
I am experiencing a very disturbing issue with my newly installed ATI 4870 and my Windows 7 RC (7100). Prior to installing this card I had the following setup, which worked flawlessly.
nvidia 8800gt
intel p35 chipset in the motherboard
Samsung a656 40" LCD connected via a DVI to vga connector.
When I got my 4870, I uninstalled the nvidia drivers,rebooted, installed the latest (9.5) ati drivers and rebooted.
Then, I got a no signal in the monitor at the windows login screen.
Mind you, that when I (dual) boot in Vista, using the 9.4 drivers, everything is fine.
Things that I tried:
1. Creating a new monitor.inf file (located at the windows folder) using info from a post in this forum.- This should not make a difference, since I was using the same monitor.inf file in the same windows 7 installation, whitout any issues before I installed the 4870.
2. Changing the ATI .inf file to include only one resolution for the r7x cards 19 20 10 80 00 00 00 60- I think it sould be a refresh rate issue, since the vga port of the TV supports many resolutions, including 1600x1200 etc.
- It could also be an unsupported resolution, if the ATi driver cannot detect the monitor correctly.
3. Installing the windows 7 default ATI driver.
Things that I noticed:
1. I can login only in safe mode.
2. Low res mode (640x480) gets me to the login in screen, but as soon as I input my passowrd, I get no signal.
3. Changing DVI ports in the 4870 (it has 2)
Does anyone have any ideas?
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Nov 28, 2011
So ive been having this Video card liering around for quite some time now and decided to install it into my computer but when i insert it will not Display anything on my screen My specs is currentlyPhilips LCD monitor with SmartTouch 223E1SB 22" w E-line 1920 x 1080 Full HD <-- Uses VGA (monitor link[CODE]
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Jul 25, 2012
Today I installed hd6850.I did a clean install with use of Driver Fusion(ex driver sweeper)And Im getting atikmdag.sys bsod when booting.I searched for atikmdag.sys in windows folder, and found 9 atikmdag.sys and 2 atikmdag.sys.mui. [URL] Can I delete this files, when doing clean install? An after cleaning with DF Im still having a lot of files wich begins with ati...sys(ATi technologies). Are they safe to delete. Im thinking, probably not. Or can I ,but not ones in amd64_microsoft-windows-w..ationservice .... folders?
This is minidump report:
[URL]
I know there are a lot of solutions on the net but nothing worked.I will try different version of drivers. But first wil try clean install with drivers only, without CCC. One guy did a extended research, and found aou that, without CCC, there is no BSOD.
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Oct 27, 2009
I'm setting up Dual Monitors on my HIS Radeon 4870 1GB GPU. This GPU has 1 x VGA and 1 x DVI output. I have two identical ASUS VW222u monitors. I have installed the latest ATI Catalyst Suite and drivers for this GPU and have Windows 7 up and running with BOTH monitors.
My issue, however, is my primary monitor (DVI output) is running at my ideal resolution of 1680 x 1050, but my second monitor (VGA output) can not run at this resolution. It is only allowing me to choose from a small specific number of resolutions, and 1680 x 1050 is not included (closest is 1600 x 1200, IIRC).
The ATI Catalyst Control Centre is telling me the primary monitor is my ASUS VW222u (Digital), which is correct, but my 2nd monitor is only described as a "Generic Non-PnP CRT Monitor", despite installing the correct monitor drivers etc.
Is this because I am running this second monitor of the VGA output? Will that cause my monitor to not be able to produce my desired 1680 x 1050 resolution? And will running it off the VGA output mean It thinks its a CRT?
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Mar 26, 2009
recently i bought a 4870 graphic card. after installing it when i play a dvd or mpg2 files on windows media player the screen jumping like splashing. i installed K-Lite Software and played dvd on media player classic, my problem solved but in windows media player the problem is like before. what is the problem ?
( i`m using Vista SP1 X64 ) in windows 7 build 7057 x64 i have this problem too and after installing K-lite , in media player classic my problem didn`t solved. and while windows indexing files on vob and mpg2 files screen jumping again.
i think if i can default k-lite mpg2 codecs for windows my problem will be solve. waiting for your answers thanks see this link too : Asus Ati 4870 1gb mpg2 video files problem.
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Aug 25, 2012
My Window 7 Desktop keeps crashing or showing blue screen, can be 4-5 times a day, can be in the middle of online meeting.
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Aug 4, 2012
In a brave attempt to put together my new computer, my new machine keeps constantly freezing up. The event mostly occurs when i open a webpage that might have embedded video. When the machine freezes up, I need to do a hard boot. I have tried running the Asus diagnostic tools, but no real results. I have even tried the various memory tests, however no resolve. One other step that I have taken was also to replace my grahics card from a AMD Sapphire to a NVDIA GeForce GTX 690.
[code]/....
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Sep 7, 2012
I've got a relatively new custom PC (around 3 months old) and I have problems with it. It was put together by the same shop that sold the parts. It recently started to crash constantly at seemingly random times. Sometimes it would run fine for 5 days without any issues, at other times it would crash once every day for a few days. Even the cause isn't always the same. It would either give me a BSoD or simply shut down without any message and restart itself.
[code]...
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Dec 22, 2012
i've somewhat recently built myself a new gaming rig due to my old system being horribly outdated and unreliable and from day one of using the new computer i've had some problems with crashing.basically, the computer crashes at least once per day and is seemingly undetectable as to when this happens, the only thing intensifying the crashing seems to be streaming videos online, ie. Internet, facebook, dailymotion videos etc.a friend of mine had compiled the list of parts that i would use to build the computer, and also did the majority of assembling (which i cannot notice any problems with by looking at the inside of the tower). this same friend, after hearing about constant crashing problems and unreliability as to when it would crash had suggested a problem with the system's memory, but after swapping out hdd's and even installing an ssd? here is a list of my system specs.
corsair 8gb ram
western digital 2tb internal hdd
ocz agility 60gb ssd (boot disc)
win7 ultimate 32-bit os
lite-on dvd drive
intel core i5 2500k processor
asus geforce gtx 560 directcu ii top 1024mb video card
antec 650w power supply
aerocool vx-e pro case
asrock z77 pro 4-m motherboard
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Feb 2, 2011
I reformatted my computer a couple weeks ago in order to install my new 40GB SSD drive and ever since, my computer has been randomly crashing. It has never happened when I was actually using it, but it has happened a couple times when I'm sitting next to it. It seems to just shut off and come back on. When it turns back on, I get this dialog...
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Mar 22, 2012
Windows 7 x64 Home, Dell XPS Desktop PC. To start, I can boot into safe mode with networking, and cruise facebook and everything else just fine for him on IE. Having issues with re-installing Firefox since it keeps locking up and crashing (BSOD). I can get in and most things on the PC tend to run fine, then gets slower and slower with nothing big on the processes list in task manager. If I open either IE or Firefox, the thing locks up, can't even CTRL+ALT+DEL. I have ran AVG scan, ran Malwarebytes scan, uninstalled Firefox, uninstalled all javas, updated IE to 9 via Windows Update, and reinstalled javas/firefox again. Still crashes. My thought is that it has to be an addon or some crap somewhere since it runs fine in safe mode? The only add-on I had enabled in Firefox was the Java SSE Add-in or something like that. Not sure now since it won't re-install.
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Dec 5, 2012
My computer been crashing alot, i scan but no virus. I also upgrade RAM but still happen.
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Dec 14, 2011
I am getting really tired of my computer crashing constantly. The main concerns are: ntoskrnl.exe, atikmdag.sys and dxgmms1.sys. I have fresh installed four times, updated all of my drivers and DirectX, too. Nothing helped. I have send my PC back to it's manufacturer 2 times, and they said it was fine. I have also run Windows Memory Diagnostics without any errors.It happens randomly, even though what I am doing on my computer (work, games, surfing the interwebs etc.
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Aug 1, 2012
My laptop just freeze up, cant move my mouse or whatever. need to unplug the power source to get it back up.
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Jun 9, 2010
So, my computer is crashing while I play games like Left 4 Dead or Bad Company 2When it crashes, sound starts looping and I get a black screen and there might be somekind of corruption on the screen. Black screen stays there for some time (5-10 secs, not sure about the exact time) and then the computer reboots. After I boot back in to Windows, a window pops-up telling that Windows has recovered from bluescreen but I didn't see any bluescreen coming up. figured it might be something to do with heat but after I logged the temperatures, I'm not so sure about it anymore. At the moment of the crash, GPU was at 94�C and processor cores were at 66�C , 65�C , 67�C , 65�C so the temperatures seem to be fine.
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May 20, 2012
Every time i start EVE Online, and click somewhere the game crashes, then explorer.exe crashes, and so does everything else. Even if task manger can open i can not restart explorer. The only way to stop it is to restart my computer. I did clear the game cache and even that did not help, i have also reinstalled, de-fragmented, and done a hard drive disk check.
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Aug 15, 2009
I recently got Windows 7 Professional through MSDN-AA for my two computers (one 64-bit and one 32-bit license). They both installed fine and I'm really enjoying the O.S. so far - however, I have an issue. I very, very frequently transfer project files between the two computers (some of the visual files are pretty large) - so file sharing is important to me. I was excited when I learned about the Homegroup features and was eager to give them a shot.
No go
Both computers join the Homegroup fine, and can access one anothers shared folders. However, as soon as I try to actually transfer a file on the 64 bit computer (trying to transfer from the 64-bit to the 32-bit) the computer hard locks. No BSOD, but everything locks up (screen stays the same, caps-lock is non-responsive, mouse doesn't move). I have to hard-reboot to fix the issue.
I'm not having any other issues with the installation, except the Homegroup hard locking. Any thoughts/additional information requests?
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Aug 18, 2011
When using my computer it will sometimes crash every now and then, it will however crash as soon as I start playing a game. For example when within World of Warcraft it will crash pretty much instantly, I have got a memory dump of which I have attached to this post. I have tried reinstalling the graphics drivers, using the latest drivers from the nVidia website. This started to happen after reinstalling Windows 7 Ultimate 64-bit.
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Aug 6, 2012
The computer I am currently using is a 4 year old HP Pavillion a6430f (specs below), built to run the 32-bit version of Vista Home Premium. In May 2011, I first installed a 64-bit edition of Windows 7 Professional - some months thereafter, I began to run into repeated BSODs (unfortunately, I never wrote down the error codes). In October, I took the computer in for servicing, and was told that the hard drive failed. After it was replaced, I reconnected my computer (now running Vista again) and immeadiately (stupidly, perhaps) reinstalled my copy of Windows 7. Within several weeks, the problem resumed.I have only recently had time to get the computer serviced again, and it has been factory-reset to 32-bit Vista with another new hard drive. I don't expect my exact issue can be troubleshooted from this information, but I'd like to eliminate one of the variables. According to the system itself (information found in Control PanelSystem and MaintenancePerformance Information and ToolsView and print details), my computer is "64-bit capable". However, as I know little about hardware and the like, I ask: Could installing 64-bit Windows 7 on an originally 32-bit Windows Vista machine be causing hard drive failure/ BSOD problems?
[code] Other information: The latest hard drive that the repair shop has placed in this machine is a ~900 GB, 3.5" 7200 RPM Seagate ST1000DM 003-9YN162. The GeForce 9400 GT was also not present in the original computer (I made sure to install the correct drivers); nor was the power supply currently in it, which is around 400 watts (100 more than NewEgg's calculator said would be necessary to power the parts currently inside). I don't know if this info is too relevant, however; I am only asking whether the change of operating system is causing a negative effect.
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Apr 21, 2012
I have an hp laptop G62 series 64 bit windows 7. I can run it in safe mode only; in normal mode it loads the desktop but after a minute or two it freezes. My battery needs replacing i think but i don't know if that is the problem. I ran a malware check and deleted the corrupted files and it had no effect.
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May 1, 2012
My comp has been BSOD or it will just freeze up and do nothing. Only been happening since friday night. Seems to run fine but if i start to game or do anything will last for a bit and then crash or freeze. Ran memtest and my memory seemed fine. Also reinstalled my graphics card drivers but that didnt seem to
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Oct 12, 2012
Everyday or two days my computer crashes and freezes. My system specs:
Windows 7 64bit
Geforce GT 520
8 gb ram
AMD Phenom II X4 BE50 (I unlocked 3 cores not 4)
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Dec 28, 2012
When I start up any sort of application or program, or even click the 'Start' button, it says that my video driver has crashed and recovered. My screen goes black, and then it recovers. Then if I keep using it, it will just randomly blue screen me.
Since this problem has been occurring, I've reinstalled the drivers, full-scanned the computer, and finally I reinstalled Windows 7. I have no idea what to do, and I can't check my exact specs because Speccy will not work properly with my machine in its current condition.
GeForce GT 445m
i7 Q 740 1.73 GHz
6gb ram
This is literally all I know, and this is why I don't expect a solution to come quickly.
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Aug 2, 2012
Over the past couple of days, whenever I open a windows explorer window, it crashes and restarts immediately. I read another forum that told me to copy windows explorer from C:/Windows to C:/Windows/System32. Since windows explorer kept crashing, I tried to boot in safe mode, but it got stuck on the "loading files" screen. I shut it down and tried to boot Ubuntu, but it also got stuck. Now my computer won't boot at all.
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Feb 23, 2011
I recently built my machine. It was working fine doing things in windows and out. I have an SSD now and liked how smoothly the computer would resume from the default sleep mode power settings that came with win7, so for the first time I've actually been using them on my desktop. However, since installing sp1, sleep no longer seems to work. When I woke up this morning and when i came home from work, the computer was not in sleep mode. Normally I expect to see the power button flashing, and in neither case it was. When I start the computer it asks me how i want to enter windows, just like it does normally if windows crashes. Everything else on my computer is working as expected.
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Mar 24, 2012
computer spec, win 7 64 (fully updated). all drivers are updated, and bios is upto date asus p6t delux v2, i7 940, 12gb ram ocz 1000w power supply (bought 6 months ago) main drive- kingston ssd vnow series 128gb , could it be this?
recently we had a builder round, and the electricity tripped while my computer was on since then my computer constantly freezes randomly no given time really (could be guessing at this time really as updates have occured as well recently)
An example is i could be browsing the web on a variety of browsers or just using the computer in general, the computer will lock up sometimes allowing me to move the mouse but not being able to do anything, and sometimes not being able to move the mouse,it will then un freeze about 2-3 minutes later?
and when it frezes i could press ctrl alt & del, then the task manager will pop up when the computer has resumed it selfi recently ran memtest on all the ram after around 50 hours of testing there was an error on one piece, another thing it could be possibly one of the updates i have run for drivers bios etc, but id be clutching at straws trying to find out
i have norton 360 and malwarebytes on, both find NO Viruses, so i retested one at a time in the same dimm slot, no problems? i then tested in pairs still no problems? i then retested all and this time i had no problems? strange? but only retested for 30 hours at the bottom of the memtest screen, it said pass complete no errors,
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Mar 23, 2012
my hp 6730 b laptop charger was beeping and eventually stopped working i replaced it with a loaner ..The loaner is a original hp charger but has less power volts are .5 off but the original had 90 watts the loaner has only 65 watts...it charges the bat to 100 percent..although i noticed the lightning bolt led is not staying blue like it was...it goes to amber at 60 percent charge and then blue like itshould somewere working up to full charge then it goes off..it used to stay blue.. i dont leave it plugged in at night..i figure i better not..NOW 3 DAYS LATER MY LAPTOP CRASHED TWICE AND BUZZED... NO SCREEN ...FAN GOING AND LEDS BLINKING...it would not shut down from power off on button....so i umplugged the charger and pulled the batt out...put batt back in and it said windows did nor shut down correctly..hit enter and it rebooted fine...how serious is underpowering a devise..in general i always thought under was ok within reason over was bad.?? im buying the original 90 watt hp block today...
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