Hardware Caught A Virus, Need To Re-install Microsoft?
Nov 28, 2012
my computer caught a virus and I've had to reboot my computer. When I finally got it fixed today, I've been trying to re-install some programs to my computer. My Acer came with a Microsoft product key code, so I thought that meant I owned the software for Office 2010, and that I could put this code in today and it would load the program back on the computer. When I opened the activation wizard, it wouldn't accept my product key like the last time. Do I need to purchase Microsoft again, or can I still use this code and how.
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Aug 31, 2012
I've some how managed to get a redirect virus and I can't get it off with Malwarebytes and Microsoft Security.
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Dec 23, 2011
I was in the middle of reinstalling Windows 7 and the power went out. The computer Dell Inspiron 1440 is caught in a continuous loop. I have 3 options to choose from when I power up the computer:
Windows 7
Windows RollBack and
Another Windows 7.
Regardless of what option I choose (I tried all 3) it goes to a second screen where I have 2 options: Launch Start up repair or start windows normally. Regardless of which of those options I choose it goes back to the first 3 choices (Windows 7 Windows Roll setup rollback or Windows 7). I can't make any progress. I have tried booting from safe mode (F8) and it still will not boot. It blinks safe mode for a few seconds then reboots and goes through the same continuous loop.
I am trying to boot from the CD; I am using an external CD drive as the internal drive does not work properly. The boot sequence it set to the CD drive first. I have tried everything I can think of and I have been searching the internet for days and I cannot figure out how to get this system back up. I do not care if I lose everything on the drive. MI have all the discs from Dell.
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Jul 17, 2012
Is Windows 7 . . .
- x64
- Upgraded to Windows 7 Home Premium from Windows Vista Home Premium
- OEM
- 2008 - the year the computer was built
- Can't remember exactly when I installed the OS
I basically get a BSOD about an hour or so into the game, or sometimes at random. I've never had this kind of problem before with games I've ran system checks on ESET Online Scanner, Malwarebytes and SuperAntiSpyware and a few tracking cookies were removed but the problems still persist SFC /SCANNOW showed up an error which it couldn't repair so I've attached the CBS log aswell I've also uninstalled Daemon Tools Lite as I've read it can cause problems, but it hasn't made any difference Also i've already ran Memtest on both my 2GB sticks of RAM and they've come up clean, testing each stick for 4 passes with and without the other stick in each slot Also ran a CPU stress test from Intel and it came out fine?
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Dec 28, 2010
My Acer 7736Z-4809 laptop (pre-installed w/ Windows 7 Home Premium 64bit, so I don't have the Windows 7 CD) was recently hit with a virus. I constantly got the BSOD "iaStor.sys" and a black screen. Startup Repair at first couldn't complete repair, but when I tried again, it found no errors. Tried System Restore to no avail. Was able to do a System Image Recovery using a backup on an external HD, but none of the programs worked (wanted to use Ad-Aware and Spybot to eliminate the virus). When I clicked on programs on the desktop or Start menu, nothing happened, didn't even get an "Open with." Even in Safe Mode, none of the programs worked. I checked the Task Mgr, and explorer.exe was still there, but RAID wasn't. Went to Control Panel Programs to uninstall/repair programs, but got message that programs seemed to be already uninstalled...it was like the programs weren't even recognized. Once in awhile when I clicked on IE8 in Windows Explorer (not via desktop shortcut or Start menu), IE8 actually opened, so I downloaded Hijack This and Avast anti-virus, but when I tried to install them, I got the msg: "Installation must be on a local hard drive."
Continued to get the "iaStor.sys" BSOD. I read to run Verifier and disable it, so I tried that (not sure if that made things worse). Tried to do another System Image Recovery, but this time it couldn't recognize the backup on the ext HD. Tried Startup Repair, and it couldn't complete repair. Went to Recovery Management to reset the OS, but my User ID(?) couldn't be found. Decided to do a Factory Install - during "Setup is preparing your computer for first use" I got the error msg: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'OK' to restart the computer, and then restart the installation." Every time I try to restart it, I get the same error msg.
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Jul 31, 2012
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I had a problem with a website while running Microsoft Security Essentials. I tried to reinstall MSE but I keep getting an error during the installation. I also tried to install AVG with no luck. It is like I can't install programs.
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Jul 2, 2012
I was wondering whether to install avast free anti-virus, which i've had good experience wit, or switch over to kaspersky ONE universal security.
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Jan 21, 2013
how do I check My labtop for virus and virus protection
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Jul 25, 2012
I'm having a major virus/malware issue as my McAfee firewall protection stopped working suddenly. Called McAfee to reinstall the virus software and they were unable to install it. They said that since my Windows Update feature is not working (there is a big red X and updates are not downloading and installing) the McAfee installation is failing. Asked me to fix this issue first and then try McAfee installation.
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Sep 27, 2011
I was recently helped out by gringo_pr for a virus and now I am back for more help. Today was the first day I tried to run a program that involved .NET, which failed to run. The .NET repair did not work nor did uninstalling .NET 4 and reinstalling. Through my searching for solutions on the internet I found that I should uninstall all .NET versions and reinstall them and I used microsoft fix it tools to do so following the instructions step by step, besides reinstalling .NET 1.0, 1.1. and 3.5 since I don't think they are used on windows 7. Now windows updater and the .NET stand-alone installer fail to install .NET 4. I have tried microsoft fix it tools to try and fix the windows installer but that doesnt seem to work either. And now i am stuck.
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Jun 4, 2012
Setup cannot find PowerPoint.en-usPptLR.cab. Browse to a valid installation, source, and then click ok. Keeps on appearing.
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Nov 19, 2009
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Feb 3, 2011
i install window 7 it gonna delete everything in my hard drive. i lost my Microsoft office 2007 disks due to moving alot. so is there anyway to keep them (words, power point...) after install win7?
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Nov 14, 2009
How to Install and Use Microsoft Security Essentials ?
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Feb 26, 2012
I have purchased a new laptop with Windows 7 but no Office software. I have a product key for Microsoft Office Pro Plus 2007 (3 computers). How do I use this key to load it onto new laptop.
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Mar 20, 2012
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May 18, 2012
i cant install ms office 2007, when i install they ask a valid space for installation.
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Jul 8, 2012
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Nov 27, 2012
I have just bought an Acer V3-531 and Microsoft keep trying to install updates but the computer automatically switches off before all 3 updates are installed. We are therefore in a loop of msoft trying to install updates and the computer swiching off before they are all loaded. Can I make the machine stay on longer before switching off?
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Dec 9, 2012
i want 2 install microsoft office 2007
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Jan 6, 2013
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Jul 9, 2011
I loaded the logitech 32-bit driver in VXP and it installed just fine but when it scanned for joysticks it sees nothing. The Device Manager says the driver can't be loaded (Code 39).
Anyway back on the Win7 side, the Joystick works fine except for Fury 3, which I also can't get to install so I copyed the CD to the disk and found Fury3.exe and fired it up to see what would happen and it runs, just does not see the joystick, keyboard controls work fine.
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Oct 13, 2012
I tried to install Microsoft Office but I had no succes, halfway I get an error 1317 and the path to install is denied. That path is programdata > microsoft > windows Seems these folders are locked or something? I've already tried icacls and make myself owner but i had no succes. What else can be the problem? Disk looks locked?
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Oct 2, 2011
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Jul 15, 2012
I am trying to install some software. The installation goes smoothly until the last minute, when the installer tries to install "Microsoft Visual C++ 2005 Redistributable". This also works, but at the last minute it hangs with one second left to go, thus preventing me from installing the software at all. An error then pops up, saying: "Error 1935. An error occurred during the installation of assembly 'Microsoft. VC80.ATL,type="win32", version="8.0.50727.762", publicKey Token=" 1fc8b3b9a1e18e3b",processorArchitecture="x86"'.
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Jul 15, 2011
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May 6, 2012
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Jul 31, 2012
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Oct 9, 2012
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Dec 4, 2012
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Jan 18, 2013
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