Device Could Perform Faster Message

Oct 8, 2012

I keep receiving a pop-up with the above message concerning my USB ports..when nothing is connected. From reading around I suspect the problem may be a stray driver from some software package but how do I detect which? I can see at least one in Device Manager relating to a programme I've deleted in the past. Another is for Virtual WiFi (I had difficulties with the MiniPort Adapter at one stage) but I gather that will be coming into use at some point? Bit of a novice, can someone reassure me how to detect the problem and fix it?

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USB Device Can Perform Faster?

Oct 8, 2012

I have an Acer Aspire 5542-5462 laptop (◦CPU/Ram: 2.2 GHz / 3838 MB) w/ Windows 7 and the product details indicates I have four 2.0 USB ports (2 on the right side, 2 on the left). Today I connected my 1TB external "SimpleDrive" hard drive in order to do a backup which I'd done previously but my last one was afew months ago and this time got the same "This Device Can Perform Faster - Your USB Mass Storage Device can perform faster if plugged into a hi-speed port" message as others have. This is the first time I've received this message.Below that is a window with the heading "The hubs shown in BOLD type have free ports that can support the HI-SPEED USB device." and in the window it shows 2 separate "Standard Enhanced PCI to USB Host Controller" and under each it shows a sub-heading "USB Root Hub #6 ports# in BOLD TYPE. Under the 1st USB Root Hub it reflects all 6 as being "Unused Port" and under the 2nd USB Root Hub it reflects all but the 5th of 6 as being "Unused Port" and the 5th as "USB Composite Device".I went online to find out about the USB "This Device Can Perform Faster" message and what it meant, along with solutions. I've tried the following:

-Went into the "Device Manager" window and the "Universal Serial Bus controllers" sub-menu which reflects, in order, 2 "Standard Enhanced PCI to USB Host Controller", 4 "Standard OpenHCD USB Host Controller", 2 "USB Composite Device", 1 "USB Mass Storage Device" and finally 6 "USB Root Hub".Per online instructions I right-clicked on each one and used the "Update Driver Software" #via a "Search online for updates" option# and received a "The best driver software for your device is already installed; Windows has determined the driver software for your device is up to date" for each and every one.

-Secondly per online suggestions I checked each USB Root Hub and all reflected as running at "full-speed" instead of the optimum "hi-speed" #which was indicated as to what should be showing if using a true 2.0 USB port#.So basically what I'm asking is if I have the current drivers already installed and my laptop's 4 USB ports are all supposed to support 2.0, then why aren't those USB Root Hubs running at HI-SPEED instead of the slower full-speed? Is there something I've missed? Or is there nothing wrong at all?

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Recently, I've started getting an error which says: "Your USB Composite Device can perform faster if it is plugged into a hi-speed port" "The hubs shown in bold type have free ports that can support the HI-SPEED USB device"

It then lists two bolded options for a hi-speed ports: A USB Root Hub with 6 ports, and another with 4. This error occurs on both my Windows 7 equipped Dell XPS15 (which has 2 USB ports) and an older Dell laptop which runs Vista (3 USB ports)

This is shown after my external drive (a seagate model) disconnects from my computer, which usually ends poorly for me, since I typically run Photoshop off my drive.

I'm wondering if these errors are caused by a new USB splitter I bought. It has 4 ports, but the model year and quality of the thing are dubious at best; my webcam and wireless mouse are also typically attached to it, and the webcam disconnects at the same time as the external drive. The mouse still works though, so that's pretty mysterious.

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I ran AVG and Malwarebytes Anti-Malware but nothing showed upHere is my Malware log:Malwarebytes' Anti-Malware 1.50.1.1100 [URL] version: 6210Windows 6.1.7600Internet Explorer 8.0.7600.163853/29/2011 11:57:42 PMmbam-log-2011-03-29 (23-57-42).txtScan type: Full scan (C:\|)Objects scanned: 278550Time elapsed: 14 minute(s), 47 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 0Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:(No malicious items detected)A few has suggested to turn off the computer and disconnect all power for 30 mins and turning it back on. I tried that and it didn't workI also uninstalled all the USB hubs and controllers under the Universal Serial Bus controllers, and rebooting the computer to reinstall it, but that also didn't work.I went to the motherboard website and Also downloaded the latest USB drivers, didn't work either.The problem would always show up as an "Unknown device" when I click on the error message, Even when I look into the "device and printer" window the device would pop up as "unknown" then disappear, even though all my devices would be working properly. If I make slight changes to the mouse, like adding advance functions for my extra buttons on the mouse, the mouse will die and not work until I unplug and plug it back in. I have Windows 7 Ultimate 64 BitAMD 6 Core black editionMotherboard version: ASUS M4A89GTD PRO/USB3 AM3 AMD 890GX HDMI SATA 6Gb/s USB 3.0 ATX AMD Motherboard?

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That message gives me 3 buttons: ok, cancel and browse, neither of OK and CANCEL would let me through the install, and with browse i have tried to find those missing drivers but without succeed.

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FYI:Vista Home Premium already Installed on Laptop. DVD/RW rom is working perfect and window7 does boot perfectly then why the hell it needs drivers again? I do not have drivers for Cd/dvd rom.

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