Cant Find Any Disk Drives?

Nov 9, 2011

have used ATI for a long time with no problems on various machines, including my Windows 7 Ultimate, x86 computer. this machine has a WD black caviar sata lll 500gig hdd, but is connected on sata ll (mobo doesn't support sata lll). have just got a new machine which is running windows 7 ultimate x64. it has the same hdd as the machine mentioned above, but is connected as sata lll on the mobo. ATI told me that it couldn't find any disk drives, so i couldn't back up the hdd. i discovered that WD put out their own version of ATI, so i downloaded it, installed it and made a recovery cd. this gives me the same error that it cant find any disk drives so i still cant back up the hdd. didn't see why but thought it may be the o/c settings, i reverted back to stock but no difference. windows backup works, but produces a hell of a big file compared to ATI.

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[System Summary]
Item Value
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HOME

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