Brand New Acer Aspire Desktop PC Will Not Recognize Keyboard
Aug 22, 2012
My problem is that after turning on the power for the very first time, it will not recognize my keyboard. I have several different keyboards and I tried them all- including the Acer keyboard that came with the PC.I think my mistake was that before turning on the power, I had plugged in both an HDMI connection to my TV as well as a DVI connection to an Acer 23" monitor. Then when I powered up the PC, it defaulted to the HDMI output but I didn't realize that and was expecting it to displa on the monitor.It took me a while to figure out that it defaulted to the HDMI connection. I started out by looking at my monitor and couldn't figure out why there was no activity on the monitor. But once I switched the TV input to "HDMI 1", I saw the output was displayed on my TV.Unfortunately, it doesn't seem to recognize any keyboard now although it does make a "clicking" sound when I press keys on the keyboard. I tried to press WIN+P to change the HDMI output to show the same output on both the TV and the monitor but it seems to default to "side by side" and the only thing that I can think to do now is to pull out the power cord plug and try to re-boot with just the monitor connected and without the HDMI connection.When I hit the "power off" button, it has no effect. Should I pull out the power cord from the outlet? Or is there some other way to get it to reboot?
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Jun 4, 2012
Our HP died, so we found a Acer Aspire X1430g on clearance at Walmart for $240 so we snatched it up. It was purchased on Friday 6.1.12 and I still do not have it up and running.
When I got it set up I tried activating the Anti virus software that came with it. It just kept saying activating and sat there forever. I tried to visit some websites and some wouldn't load, others would take forever, windows live messenger would not sign in. I did the Acer E recovery since I didn't have a reboot disk made yet. It got all the way to step 29 of 29 and sat there and sat there, not going any further so I shut the computer down. Tried it again, and the same thing happened, it got to step 29 and that's as far as it got. I left the computer alone for 6+ hours while it was on step 29. I'm no expert but I am sure it does not take that long to restore a computer. Frustrated, I chatted with Acer and provided them with the serial number off the side of the unit. He told me that I would have to purchase the recovery disk off their website since the unit was purchased in November 2011. I told him again that it was a brand new unit and he said I would have to fax proof of purchase and serial numbers to prove we just bought it. I asked if there was any way we could check to see if it was installed properly at the factory and he said no, the E recovery was the only way to fix this problem. So, I am really frustrated at why this brand new computer will not work. Is there any other way to get the computer to restore? Should I try it in safe mode? Should I just take the unit back to Walmart?
Walmart's return policy is 15 days with receipt and all paperwork that came with computer.
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Aug 8, 2012
Last week I bought an Acer S3 391 dor my wife, and happiness didn't last long, since it has being BSOD'd since the first day during startup. I suspect either an Intel Driver, or the Diskeeper Expresscache, but I'd like to ask for your opinion on this before I proceed.
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Jun 6, 2012
i got my acer aspire brand new,powered up installed my music and other ,replaced antivirus with my own ,removed the crapware ,then updated it after doing my 3 factory discs ,i then rebooted the system and on restart it would not boot up,i returned the laptop to shop who sent it away ,3 weeks later to be imformed it needed a bios update ,now how could this be on a brand new laptop.after roughley 6hrs use.
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Mar 28, 2011
my laptop acer aspire doesnt recognize my external hard drive in windows7. I will be great ful to them. it doesn't show any external hard drive but it shows pen drive and mobile usb cable but not external hard disk
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Jul 5, 2012
some keys not working
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Apr 25, 2011
my keyboard will not work,have ended up using the on screen keyboard and takes forever to type.any ideas what i can do to repair it
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Apr 2, 2012
My Acer Aspire 5820tz laptop will not work. The keyboard does not respond. The laptop sometimes goes to the Boot Manager when turned on, the boot manager flickers and is uncontrollable. Other times it gives off a loud violent beep sound. Once it went to login but the keyboard would not work so i could not login.
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Dec 14, 2009
i desperately need sound driver for acer aspire m5600 desktop. i just reinstall my desktop using windows 7 x64 and all the sound disappear.
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Feb 4, 2012
i have an acer aspire X1200 and the card reader doesn't seem to be working
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Dec 27, 2011
I have an Acer Aspire AX3400 desktop running Windows 7 64bit. I have been having all sorts of problems over several months. The machine, when left unattended, appears to be always "recovering from serious error" with subsequent memory dumps. The machine would not shut down without me having to switch it off. Subsequently the machine would not start up properly. iTunes would not open without a reboot etc etc etc.I decided to backup all my data and restore to factory settings. This has failed/ is incomplete. It hung for several hours at different stages of the process. I keep getting the message "Setting up PC for first use" and does not move on from there
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Oct 21, 2012
my accer aspire 5736z laptop mouse&keyboard not working what i do
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May 3, 2011
My brand new Logitech G510 keyboard won't wake my PC up from sleep mode. My mouse (Razor DeathAdder) will wake up PC from sleep mode. When it does wake from sleep mode I hear the beeps like new hardware has been found and then I can use my keyboard. I've checked for the latest firmware and software from Logitech's website, but it's a fiasco looking for updated drivers and firmware on their site.
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Jan 5, 2013
I accidentally reinstalled the wrong Operating System Recovery CD on my Acer Aspire 5534 laptop, and I want to return it back to factory settings. How do I do I restore it back to factory settings?
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Jan 5, 2013
I accidentally reinstalled the wrong Operating System Recovery CD on my Acer Aspire 5534 laptop, and I want to return it back to factory settings. How do I do I restore it back to factory settings
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May 5, 2011
When i turn the computer on i get the screen : setup is starting service. Install Windows. The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, and then restart the installation. I have contacted acer they tried to help with the ALT and F12. Nothing I have tried works.. They told me to order the recovery discs for $20.00. I did , and they dont work either... I contacted them back, and now they say to send it back to them and for $199.00 plus shipping, they will repair the computer..I do not have the money for that..I have the the system disc, the 3 recovery disc and the language disc , that I just ordered from Acer for $20.00.
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Jul 23, 2012
When I press down f10 and ALT at the same time during boot up from the factory recovery disk when seeing the splash screen, nothing happens and the 'acer laptap just boots from the regular hard drive as usual.
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Jul 21, 2011
I am getting repeated BSOD's on a brand new desktop.
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Jan 10, 2012
I recently purchased a new desktop computer, the specs are:
Intel Core i7 2700K CPU - 3.5GHz
Gigabyte / Asus Z68 Motherboard
16GB DDR3-1600MHz RAM
1TB SATA3 7200RPM Hard Disk
BluRay Combo Drive(LG)
2 x ATI HD6970 2GB PCI-e in Crossfire configuration
Antec Nine Hundred Gaming Case
Thermaltake Tough Power XT 875W PSU
Now it comes time to install windows 7 professional, so I purchase a copy of the OEM version (because I'm stingy). When I put the DVD in the drive it boots straight away and it comes up with a black screen that says "Windows is loading files........." . The bar on the screen loads and then it says "Starting Windows", after that a blue screen with some leaves and what looks like a very small bird appears in what I am assuming is meant to be the start of the windows 7 professional setup screen, however nothing comes up and after a while (5 minutes or so) my computer restarts and it's groundhog day (has been doing it for the last 3 hours).
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Aug 24, 2012
WHAT CAN I DO ABOUT THIS. AFTER A POWER OUTAGE, UPON START-UP COMPUTER SAYS "KEYBOARD ERROR" AND "ID" ABOUT IT BUT CUTS OFF TO FAST FOR ME TO WRITE IT DOWN,GOES INTO THE COUNTDOWN MODE OF SECONDS BUT I CANNOT CLICK ENTER,THEN GOES INTO SEARCH WINDOW,SEARCHES FOR ERRORS,SAYS THERE IS A SOFTWARE PROBLEM,TELLS ME TO RESTORE IN THE SYSTEM RESTORE WINDOW BUT I CANNOT CLICK ENTER OR RESTORE BECAUSE THE MOUSE AND KEYBOARD ARE NOT RECOGNIZED. CHANGED MEMORY,CHANGED POWER SUPPLY BOX, TRIED OTHER KEYBOARDS AND MOUSES, TO NO AVAIL. I HAVE A USB ALL TERRAIN MOUSE,MY COMPUTER DID NOT COME WITH OPS DISC.
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May 19, 2012
so every time i turn on my computer there's a black screen and all these words pop up and one that caught my eye was the one that said keyboard error or keyboard not detected. Which was really strange I thought it was the batteries so i changed them twice and i kept turning it off and on i'm using a logitech mk710 keyboard and i tried everything nothing's working my computer doesn't turn on only that black screen shows..
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Jun 10, 2012
My mouse dropped and hit th floor. As a result, my HP Desktop will not recognize my mouse and keyboard. I purchased a new mouse which works with my other computer, It does not work with the HP either. Installed a back-up disk, but since there is no way to click on the command line, nothing happens
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Aug 16, 2012
I have my daughter's Acer 4820T laptop running Windows 7 Home Premium with 4GB DDR3 memory. The original HD failed, and I had to purchase the eRecovery media from Acer as she had not created them when it was working fine. I installed the new HD a 500GB Seagate, but when I run the eRecovery, I am able to choose the UI Language, and on the next screen where the choice of recovery options appear, the only one of the 3 options available is Exit. Both the Restore to Factory Settings and the Restore OS Saving Data options are grayed out. I tried changing the SATA method in the BIOS from ACHI to IDE. I wrote Tech Support but the system is 18 months old and out of warranty, and the only help they offered was to tell me to partition the drive with one partition formatted NTFS, directions to their support link.
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Feb 15, 2012
I have an Acer 4830tg with an HDMI port. In the past I've used it to connect to my tv, but it stopped working yesterday ( the tv shows "no signal") and my laptop didn't detect the TV. However, when I connect it to another TV it worked perfectly, so i guess is not the cable. The TV in other hand, also work normally when I connect it with my PS3, so the tv is fine i think. I already try to uninstall graphic card, sound card and reinstall it but no avail. The only interesting thing i found is when i restart my laptop with hdmi cord plugged in, it freeze on acer logo. Picture below :
-Boot :
then freeze :
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Aug 17, 2011
I have an acer aspire one and when I turn it on it doesn't ask me to type my password even though I have set one. I have tried resetting my password but it still doesn't make a difference.
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Jul 3, 2012
how can i reset my computer completely ?
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Jul 26, 2012
I already have windows 7 fom start on my acer aspire 521. Then it got slower, so I installed 2Gb memory. Now its getting slower again.So I want to fully reinstall the software from scratch. I do not have an recovery disk from the binning. So what is the procedure and do i have to reformat the c drive or can it be done without?I don't want the old registry and so on, because thats one of the problems I think.
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Aug 4, 2012
i recently was using a product called ptedit32. In which i was trying to unhide my pq service to see what was in there. So i changed its boot from hidden to active.(0C was changed to 07) with the other three partitions being 07 as well. This has turned out bad for me now. It seems there is a mbr that is not being recognized. I turn the acer 0ne aspire d255e on and the machine goes to a screen that say can't load windows due to recent hardware or software changes.Status: 0xc0000225It also ask to have the installation disk inserted, of which there is'nt one and the computer doesn't have a dvd/cd drive anyway. It was all on the pq service, which is the hidden partition. I've tried flashing the acer pc as well from usb. and can't get that to work.
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Aug 10, 2012
my acer aspire keeps turning itself off, its happened 5 times today.
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Jun 8, 2012
Most desktop monitors, when inactive for periods of time(usually preset in o.s. or altered for individual tastes) saves electricity by powering down the monitor, and let it "sleep", but any programs running on the cpu, continue on, unabated. But with these Acer Aspire All-in-one compters are different, i may be listening to an internet radio station, and even though it's not a computer program running,,after a time of inactivity of my manually working (via my keyboard) or something like that, the screen goes black and it kills the internet connection to the internet radio i am listening to. Yes,,if that happens,,i only have to jiggle or move my mouse to turn the screen back on, but is a real pain to have to continually jar the mouse to keep the radio on. Any ideas on how to avoid this black screen of killing my internet radio, and downloads??or anything going on ,while the screen is active?
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Nov 8, 2012
I have a problem with my laptop. It's 3 years old but it's still fuctioing verry vell, accept that every time I try to start it the BSOD apears, and that happens about 2-3 times the it start normaly.
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