Windows Update Not Working Error 80073712
Jul 23, 2012
I had the same 3 updates continually installing everytime I logged on. They were sucessful in update history but kept comming back. I ran the system rediness tool, but it didn't help. I ran the microsoft fix it soultions for windows update normal then aggressive. Now I get this error while checking for updates. I tried to run sfc /scannow and then sfc /verifyonly but get the following error: windows resource protection could not perform the required operation. I also tried to install the latest service pack got the following error: error_sxs_componet_store_corrupt(0x80073712). When I look at programs->installed updates nothing listed, also when I look at programs->turn on/off windows features nothing listed.
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Jun 12, 2012
I am trying to download/update the 'windows 7 service pack 1 for X64 -based Systems (KB976932) and I can't download it. What do i do?
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Jan 9, 2013
I got notification 1/9 that 14 updates are available for Windows 7 Pro, 64-bit. All installed but 1. Update KB2773072 generates error code 80073712. I have re-tired multiple times each after a system reboot. The update is RECOMMENDED not critical. I can probably go without it. It appears it is related to gaming applications. I don't game. getting the update installed?
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Nov 26, 2011
I installed a lot of updates yesterday, except DotNet 3.5 SP1 and Windows 7 SP1, because WU gives me the following errors when I try to install such updates:
800B0100
80073712
I already tried the Update Readiness Tool and nothing.
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Nov 19, 2012
Windows7 can not update and download Kermel-Mode Drive Framework 1.11 for windows 7(KB2685811) User-Mode Driver Framework 1.11 for windows7(KB2685813)
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Oct 14, 2012
As I open windows update, and check for updates, after a while it gives me an error:
"Windows could not search for new updates. An error occured while checking for updates for your computer. Error(s) found: Code 80073712."
I have also tried Windows Readiness Tool, it doesn't fix my computer, I still can't check for updates successfully.
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Sep 26, 2011
I have been trying to install SP1 since Apr 2011. I keep getting the error 80073712. I have been able to install all of the other updates. I have downloaded and run system readiness tool. I have run troubleshooting/fix problems with windows update I have run sfc/scannow. I have run MS Fixit as well.
I seem to have a corrupt manifest file. My laptop came windows 7 loaded so I only have recovery disks and a recovery partition. I don't want to have to do a complete recovery and have to install all my software again.
Here is the message in the checksur file.
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
[Code]......
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Mar 29, 2012
Whenever I have tried to do the update to instal Service Pack 1 the process has always failed, giving me "error 80073712". I have tried doing some of the possible solutions found throughout the internet, including disabling anti-virus software, downloading SP1 manually and installing it on my own, attempting to install in safe mode, doing check disk, but nothing seems to work. What can I do?
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Jun 9, 2011
I am having trouble installing sp1 despite other windows updates having been flawless so far. I tried following instructions found at the Windows site but the System Update Readiness Tool didn't find any errors and repair installation aborts. Sorry to bother you with another "sp1 fail" thread but I have exhausted my search options for solution here and in other sites, which makes this request for help my last resort.
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Aug 2, 2012
I have windows 7 pro with SP1.I'm having a problem with three updates.
KB2633171
KB2676562
KB2679255
I have installed them numerous times.I check the update history and it says they were successful. (If that's the case why are you wanting to install again? ) Now when I try to "check for updates" I get the error 80073712.I have tried Microsoft fixit numerous times. I have tried the hotfix KB947821(also numerous times) to no avail.
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Jul 21, 2012
My OS is Windows 7 Professional 32-bit, Unable to update any file from windows update. Same error code 8024402F occurs and Windows could not search for new updates.Whereas my internet connection is working fine and i able to browse and download from internet.Also tried Microsoft Fix it and it says Repair windows update components. After applying it still same error occurs.Even disabled AVG Internet Security 2012 and still same problem.Here is the log detail from windowsupdate.log
2012-07-21 18:19:18:545 1256 8b0 AU ## START ## AU: Search for updates
2012-07-21 18:19:18:545 1256 8b0 AU #########
2012-07-21 18:19:18:548 1256 8b0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {7CB9454F-3210-479E-A30A-D356B61C2A99}]
[code].....
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Jan 30, 2011
I'm out of ideas. I've been running Win 7 on this machine for more than a year without issues in updating etc. Now it will not search or update/install critical items. I'm running Symantec (even tried turning the firewall off without any success). I get an error code 80072F7C. When I run hijackthis, I get an error message that my system denied write access to the Hosts file. I proceed with the scan but am unable to produce a log file. I've included a screenshot from the windows update error as well as the error I get when trying to run hijack this.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Dec 15, 2012
seeing as it had infected my services.exe, part of the fix was to get a new copy of it, or something around those lines; this will come in to play later, I think. Anyway, its been a LONG time, my last update whenever I try running windows update, it runs for a bit and tries to receive the updates, but then stops and displays a message saying it failed to update, and gives me the error code of 80246008. I've looked this up, and I see that it possibly has something to do with the background intelligent transfer service.
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Apr 26, 2012
I am running windows 7 Home premium on a Samsung laptop 64bit , 3.00 GB ram dual core CPU T4500. I had to send computer to be repaired under warranty and the hard disk was replaced. after this repair, I was trying start a game software and this would not run because it said that D3DX9_45.dll was mising in my computer. I have tried the DirectX upgrade and it starts loading ok, but at the end of the installation an error comes up saying that Direct could not be installed. I have also found that the windows update is not working because the service is not running. I have looked in the service data and the Windows update is running.
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May 20, 2012
i've been unable to do a windows update, it simply doesn't start and gives me an error message. When I tried SFC/SCANNOW in the command prompt, the scan completed and I got:Windows Resource Protection found corrupt files, but was unable to fix some of them. So that's about where I got to.
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Nov 5, 2011
I have a problem with my windows updates. For some reason the windows update center is not working and my last update was on 16/9. I get a message to restart but nothing happens.I've already tried sfc/scannow, fix it, windows troubleshooting, fixit50123 and Fixit 50202 but the problem still remains. Somebody told me that cleanup registry that tune up maintenance is using propably causes the problem but don't know how to reverse the clean up
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Feb 18, 2012
I recently did the update they windows 7 prompted me to do and now nothing seems to be working properly.- gadgets not loading ( blue square with !)- Skype not working, tried uninstalling, reinstalling,etc-Internet explorer problems- can not get to my email through my desktop and when I use Mozilla it won't let me update to the newest version.-computer running slow- cannot open some programs
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Mar 1, 2012
Well as I said in the title after a windows 7 update my logitec headset stopped working and not just on win 7 it isnt working at all I tried it on my old pc (windows xp) and no sound. Could it realy be that some windows 7 update did something to my headset?
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Nov 1, 2012
I recently changed my settings for Windows Update, to let it check for updates, but now it always asks for a restart. I tried almost every solution, i don't know what to do, i need SP1 for SQL Server 2012 to work, but it's not installing. I even downloaded the update from microsoft's website, but the installer fails. I tried almost every method i found :
- setting it to never update, then setting it back to automatic
- deleting the registry keys from the Update-er
- deleting the files in SoftwareDistribution
- trying FixIt (normal and aggressive mode)
- trying the FixIt method manually
- renaming the edb.log file in the SoftwareDistribution folder via safe-mode.
I can't give you an error number, since it doesn't show one.
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Aug 5, 2010
I have problem with my panel. After microsoft windows update panel just dont work, I can't even turn off lights at my lycosa, everything else is working right. This just happened after update and I dont know how to turn it on again. I think there where some settings which allow using such a panel. All drivers are ok, even razer macros works. Is there, in windows any option to turn on/off multimedia panel?
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Jun 29, 2011
He has an Dell laptop computer that runs on Windows 7.He has a basic, Microsoft brand, three button wireless USB mouse.Earlier this morning Windows Update manager gave him a pop-up that said he had updates to install.He installed the updates and restarted the computer. When he restarted, his mouse wouldn't work the keyboard works fine. He tried unplugging and reconnecting the mouse and to resynching the mouse, restarting his computer with the mouse unplugged as well as plugged in, and switching the USB port of the connector, but was unsuccessful in getting it to work and asked for my help.Seeing that the mouse appeared to be working (and it's worked flawlessly until this morning), I repeated the steps he had taken and then removed and reinstalled the drivers in the case a driver had become corrupted when updating Windows 7. Upon reinstalling the drivers and restarting the mouse worked again for about five minutes. Five minutes later, it stopped working.
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Oct 23, 2012
i can not shut down it is updating the window
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Aug 12, 2011
Left my computer running Win 7 home premium on overnight, had just installed a fresh copy of windows. I saw a message saying the system was restarted because of windows updates. Now, none of my USB 2.0 ports work, neither the rear ports nor usb mobo headers work. The two usb 3.0 ports do work however. Those 2.0 ports were working fine previously. Never seen update do this before.
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Jul 11, 2012
i only ever use firefox, and would always keep it and other programs such as flash and java up to date. one day, some websites just quit working, like facebook, Internet, netflix, and various game sites. this problem continued for a few weeks, and i didn't do anything to try and problem solve it. then everything seemed to magically fix itself, so i figured that an automatic update had done the trick. however, a few months ago those problems started again and since then i have read many threads on how to fix them, uninstalled and reinstalled ff, java and flash countless times, including past versions of all of them. i even tried using ie and chrome, but i had the same problems with those browsers. as of right now, i cannot view flash based game sites (such as omgpop).i used to not be able to play games on facebook, but as of yesterday those suddenly work again. i cannot watch streaming videos on netflix, but Internet works fine.i cannot view content on many web pages (for example google images does not work at all, nor does googlemaps or mapquest). some pages only load partially even though it says they are 'done'. i often see 'javascript:void(0)' on websites.currently i am running the current versions of java and flash and ff 3.6. i have checked pop up blockers and script enabling and just about everything else.i am at a total loss of what to do. (even as i am typing this, i cannot click on any of the text editing tools or smilies and this is showing up as one big paragraph) i've tried pretty much everything i can think of, as to manual installation and so forth.nothing works, nor changes anything.
so far it's only facebook (of websites) not working, and then of course flash and java.i would like to avoid comments such as: "just don't use facebook then *hurhhurh*" as the problem runs somewhat deeper than just not being able to use facebook. this computer is just about 4 months old as well, and i'm breaking my skull trying to figure out what the heck is causing this. on a side note i am up to date on both anti-spyware and anti-virus, and i've run several scans in both secure and normal mode.all comes up empty.
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Jun 13, 2011
last night after applying a windows update none of my usb ports work. I have four onboard total. After installing the hotfix last night, two of them worked. After a reboot this morning im back to square one. Now last night before i got it briefly working, whatever i plugged in would charge but not be recognized by windows. Now i get nothing. no charge, no recognition.
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Feb 9, 2012
I've discovered three problems with this laptop and think they all might be related? Windows Update not working with error 0x80070057 - I have searched the internet for help on this and tried suggestions like; starting/stopping wuauserv service, deleting WinUpd cache. System Restore not working; unable to create restore points or restore (the last point is from November), this gives error 0x81000101 Shadow Copy Timeout. Again searched and tried fixing all suggestions like making sure the SysRestore services are running. Device Manager is completely blank; also tried suggested repairs like setting correct permissions on Enum folder in registry. On top of the problem specific fix attempts I've also done the following general fixes: sfc /scannow - found problems but unable to fix repaired registry from RegBack reset all Services to default ran combofix and malwarebytes chkdsk /r removed McAfee have checked Windows & Sytem32 folder for correct user permissions I'm sure I've done a few other things but can't recall everything I've tried.Have also tried Windows Repair but stays at "Checking Compatibilty" for hours.Generally Windows seems to be fine except for these three issues; system is quick and general useage is without issues.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card:
Hard Drives: C: Total - 152621 MB, Free - 47735 MB; D: Total - 152221 MB, Free - 13148 MB;
Motherboard: TOSHIBA, KSWAA
Antivirus: None
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May 13, 2012
After an automatic update to my HP pavilion laptop computer, all of my word files are now saved in Word 2007 instead of Word 2010. I used the restore point and the problem disappeared. As soon as the update (identified as a critical update) occurred, the problem resumed.
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Nov 26, 2011
No drivers listed by dell for 7 Vista drivers
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May 24, 2012
My Information Bar is not showing, so I can't activate the ActiveX Control (I tried to do a Windows Update today and the computer will not do same without the ActiveX Control, which I can't get because there is no Information Bar to make that possible). How do I get the Information Bar to show up on my IE 8 screen (I understand that it should be right under the Address Window)? I think that, when Microsoft installed IE 8 for me a short time ago during an automatic update procedure, even though I had not asked for that to be done, that is when the Information Bar disappeared. I'm just guessing at that, but I think that is when that happened
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Sep 14, 2012
I own a W7 home premiun Pc.For the past 3 weeks i have been trying to update windows.Each time i try, i get the word "FAILED" code 8024200D comes up.I tried getting in touch with windows with no luck.I followed their "FIx it"Repair soft ware again with no luck.I spent hours on my Pc following do's and dont's. I even get the same process of downloading the 2 updates when ever i shut down for the day.
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