Windows 7 Won't Recognize Blank Discs?
Jan 22, 2010
I have now installed win 7 three times, 64 bit and now 32 bit and have the same problem. I have read many similar problems on various forums and microsoft have been remotely on my PC for the last 2 days, and cannot resolve the I have 2 DVD RW drives, and both of them can read all types of media with no problems. When blank discs are inserted, all programs trying to access the drives just lock up. The "not responding" message will clear as soon as the disc is ejected and everything is then back to normal. If I leave the disc in the drive it will eventually recognise it after about 1.5 hours, but I can then do nothing with it.Microsoft have stated to me today that it is not an issue with Windows 7 and I should contact the manufacturers of the drives for help or updated drivers. All my drivers are showing as being up to date, and I cannot find any other drivers on the OEM websites.
Prior to purchasing, the upgrade advisor stated that I would have no issues moving from XP to WIN 7. Microsoft have informed me today that the upgrade advisor will not guarantee any piece of hardware will work correctly after win 7 install, it only indicates if any hardware will cause instability problems !!!I have an internal LITE-ON SHM-165P6S, and a USB Lightscribe drive built into my HP C8180 printer. These are 2 completely different drives that are exhibiting the same problem (only win 7 is the common theme)
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Feb 16, 2012
OS: Windows 7 Pro
CD Drive: HL-DT-ST CDRW/DVD GCC4244 ATA
Computer recognizes the drive, but no CD or DVD is recognized. When anything is inserted, the drive is completely silent. I try to open the drive, then it ejects the CD or DVD automatically.
I have uninstalled and rebooted....it automatically reinstalled upon rebooting, but no changes. I tried the Microsoft website automatic fix, but it didn't work either. Says the driver has the latest version.
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Feb 15, 2013
A couple months ago I installed a new graphics card in my computer. In the last few days I have realized that my dvd drive will open and windows says its working fine but no matter what I do it will not recognize that a disc is in the drive. I have used it very little, and possibly never since I installed the new graphics card so I went into my computer to see if there were any loose cables but I saw none. I also uninstalled then reinstalled the drivers for the thing but still no success.
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Jan 9, 2013
I'm not particularly computer literate, however my desktop computer won't read discs. Whether it be a DVD, a set-up disc or even music CD's, there's a 1 in 10 chance that it will see it is there. On the odd occasion it opens, it works fine.
Currently an issue as I am trying to install wireless stick software but the disc will not load.
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Dec 16, 2012
my cd player downt pick up my cd but it plays music
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Feb 10, 2012
My dvd burner will not recognize a blank dvd-r. I am using imgburn and i get the error "Device not ready: ID CRC or ECC error". The disc is a Taiyo Yuden dvd-r. I was able to burn a Verbatim dvd+r but not the TY dvd-r. My burner is a MATSHITA DVD-RAM UJ875AS and my laptop is a Lenovo Y450 running windows 7. I have also tried the same TY disc in another laptop and it was recognized perfectly
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Feb 11, 2011
I upgraded from Vista to Windows 7. Everything is great (big difference, I'm very pleased). I want to create a system repair disk for this new OS, just in case. But every time I load a blank CD, even after formatting it, the computer says that the CD is not blank.Yes it is! Why is it not recognizing this as a blank CD? I have tried several of them, same result.
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Dec 30, 2011
I have Dell computer with HL-DT-ST DVD+-RW GSA-H73N SCSI CdRom Device...never had a problem with it now all of a sudden it wont recognize a blank disc...it will play a dvd movie with no problem...I uninstalled and then reinstalled the drivers which did nothing...also uninstalled the drive completely which didnt help either
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Jan 17, 2012
I was running windows seven and my HD started failing so I bought a new one and had it shipped in. After recieving it today I backed up my old HD on to a My Passport I had lying around created my repair disk and set out to restore my new blank HD. When I got to the startup and repair menu I clicked restore from image and my computer scanned and could not find an image to restore from. The external is plugged in and I can see the backup files when it gives me the option to look for drivers but it wont recognize the external to let me load the files from it.
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May 29, 2011
I have a problem with my DVD Room, HL-DT-ST DVD-RAM GSA-H55N ATA Device. It won't read blank CD's/I can't burn on blank CD's nothing, but on DVD i can.
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Jul 19, 2011
I have an Asus Essentio desktop and it didnt come with any Win7 discs. Is there anyway to extract Win7 and burn to a disc? I only ask because I want to rebuild my PC and wanted a fresh install without all the other software that came on my PC.
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Mar 7, 2012
I have been researching the topic and am at a loss after around an hour of fruitless research. I recently upgraded from xp 32 bit to windows 7 32 bit. I want to upgrade to 64 bit so theres more RAM available and cannot find any information on doing it without discs that doesnt use USB or something. Got an external hard drive what the hell do I do? I downloaded the files but then couldn't open of course bc they were 64 bit files or whatnot.
(my cpu is capable of running it)
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Sep 5, 2012
So it has come to the point where I can FINALLY get an SSD (and I look forward to it very much), however I've come across what could be a little problem.I want to fresh install everything on the SSD (my computer is so long overdue a reformat it's disgraceful), however I can't find/never had the discs for windows 7.When I bought the computer it came with windows vista Home Premium, with an eligibility for free upgrade to W7 home premium. I duly upgraded to windows 7 of course and all has been dandy since (maybe 2 years now, that's how long I've not reformatted for!).But now, I can't find a disc for windows 7 anywhere, I have the Vista Home Premium disc, which has the W7 upgrade slip inside with a serial number on, but no W7 disc is to be found. I'm pretty OCD about keeping my software discs and general 'important stuff' together, so I'm beginning to think it may have been a digital download?Either way, whether I have lost it or never had it, how can I go about reinstalling windows7, preferably without buying it again... I'm guessing downloading an .ISO and creating a bootable disc, provided I can find my cd-key?
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Dec 29, 2011
I'm helping a friend with her windows 7 emachine (64 bit) and when its all back in working order, I'd like to make her a set of recovery discs but I have a few questions before proceeding. I read that you only get the option of doing it once - so it better be right the first time.I've found instructions for making a repair disc, also instructions for creating recovery discs - would those be the same? The computer did not come with any os disc at all, so I'm wondering if making repair/recovery disc is possible without an os disc?
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Mar 28, 2012
I bought a refurbished dell laptop with windows 7 on it the other day but I'm normally a linux user. I am trying to make a disc image but it is behaving a bit weirdly. I follow the steps but after it made the first disc, it tells me to insert another disc and also label it newuser pc with the date and the number 1. Not long ago, I made back up discs for a friends windows 7 desktop and it did not behave this way, it instructed to use 2, 3, etc for the next discs. I'm not sure if this thing is making any progress or not.
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Dec 1, 2011
Is this even possible. I thought I had made discs when I got my laptop but I cannot find them anywhere. I have tried the f8 thing but only get a windows didn't close properly message. I have tried the start +0 button and it goes to the same message. I have a repair disc and have done a full back up and removed all my files I don't want to lose. Previous dramas with HDDRECOVERY partition seems to have caused further problems I think.
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Oct 2, 2012
My Dell PC came with Vista installed on it and physical discs to re-install. I then got Windows 7 for free due to the timing of when I bought the PC. I presume the discs were the upgrade variety, but I don't have them in front of me. I know when I totally reformatted my harddrive recently for a problem, I had to install Vista first and then 7... leading me to believe now that the Windows 7 install discs were the upgrade and not full.I just got the "full" version of Windows 8 Pro from Microsoft DreamSpark and plan on dualbooting to a separate partition alongside Windows 7... to give it a test run.Eventually, I will probably wipe the Windows 7 partition and extend it so that I have my Windows 8 partition and a 2nd partition for files and whatnot.can I take the Vista install disc and then the Windows 7 disc and install them on another PC? I am pretty sure I am doing a full install of Windows 8 (with its own key) and therefore wouldn't be using the Vista key or the Windows 7 key that is tied to the Vista key?
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Nov 11, 2011
Is there anything that I have done wrong here? I am trying to use DVD-R+ Double-sided discs as backup media for Windows 7 Backup/Restore program. It worked once, but now I'm getting message that the disc can't be used for my 2nd backup??? I have a DL disc drive which works fine for everything else but the backup.
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Sep 23, 2011
Half of the time when I try to use a RW disc more than once. In other words erase the disc to burn something new to it. Windows explorer (not responding error) is in a malfunction loop. Also during this occurrence the dvd is rendered useless for future use. These discs are new and clean with no scratches. I bought two dvd multi drives. They are identical and installed drive D: & E:. Purchased at newegg, they are sold as Liteon brand. Software identifies them as ATAPI iHAS124 B. I have thought about downloading new drivers however I have had some trouble identifying this model on Liteon's website. The other half of the time I attempt to use my DVD-RW's the event is successful.
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Oct 18, 2011
Did a fix there recently on a HP pavilion. it suffered a hard drive failure and there was no recovery discs in situ. I purchased a replacement hd and purchased recovery discs from hp. So the build went fine and everything installed ok. Then it asked me for the product key. Now I have several Windows 7 discs but the only reason I had purchased the recovery discs is because the key sticker had faded and was illegible. So after spending 38 bucks on these discs I cant get past the activation issue. I was able to read an xp key before in the OS but when i googled this procedure for Windows 7 I ran into all kinds of key finding tools etc. I tried 4 but none of them worked, they gave me keys but activation rejected them as default keys.
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Oct 29, 2010
The hard disk of my Gateway NV78 notebook pre-installed with Windows 7 HP has crashed. I have made the recovery discs in 3 DVDs . I will be buying a new hard disk. I would like to know whether it is possible to install Windows 7 HP on the new hard disc from the recovery discs or I have to go in for a new installation disc.
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Feb 21, 2011
I created a live CD of Ubuntu in order to install it alongside Windows 7. I began the installation, and suddenly the diagram (the one showing how much space each OS takes) stopped showing Windows. Almost immediately after, the installation kicked me back to the live CD, saying the installation failed. Still using the live CD, I saw that Ubuntu had not finished, but the little it did install was simply lingering on my drive. For some reason - probably sheer shock coupled with sleep deprivation - I didn't check to see if anything remained of Windows 7 before I shut down the computer. I then removed the live CD and booted the computer up.
After POST, I'm greeted by a screen that looks like the command prompt, but I am unable to input any commands. I first tried to access the recovery partition by pressing F9 at startup (which used to work), but it simply cuts to the aforementioned black screen. I also tried using various emergency boot discs, but none of them worked; some weren't recognized/loaded, and others partially loaded before displaying an error message. Since then, I have yet to get it to boot to a disc without an error occurring. I am going to contact ASUS and have (a) recovery disc(s) sent, but I doubt they'll do any good; I can't get the computer to load discs, and that's not even mentioning my likely-gone recovery partition. I'm also concerned that my HDD is irreparably damaged.
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Oct 15, 2012
Does Win7's built-in defragger operate on external discs or just on the C drive?
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Nov 3, 2012
So I made a mistake while taking on a friend's problematic sony vaio laptop. They were wanting to install a newly purchased Kaspersky av, but after uninstalling the old version of Kaspersky there was a problem with an unresponsive usb mouse & mouse pad. I wasn't able to resolve the issue through various repair programs and manually reinstalling the driver, which was giving off the error code of not being properly installed or functioning. With owners consent, I decided to let Vaio Care to bring the computer back to factory condition. (I wish the owner had the owners manual to this thing.)I made sure to backup all of the files that the owner needed saved, but failed to make any sort of backup recovery disk for the computer. Not sure if it's too late to do so, but the computer will not boot to windows any longer. I get a white blinking cursor on a black background immediately after Vaio disappears from the screen upon bootup, but cannot do anything with it. I made a windows 7 home premium iso dvd, and when booting from it I reinstalled windows onto one of the 3 partitions on the hd (the largest of the 3 which was labeled "Primary" type). Of the other two partitions, one was labeled "Primary" and was named "System Reserved" but only 101MB, and the other was labeled "System" and was named "Recovery" and is 7.7GB. When installing, the computer does a restart but then boots up from the disk again starting the entire process over again. So I changed it to boot from the HDD, but still get the same problem of a blank cursor and windows not booting up.When attempting the System Recovery Options on the Windows 7 dvd I'm given 3 different partitions (2 of which are 400+GB, labled windows 7 operating system, and located on (D: ) Local Disk). I'm guessing this might stand for the old windows 7 from the factory, and the one I installed. The other partition is 7.7GB and labeled Start VAIO Recovery Center located on (Unknown) Recovery.System Restore, System Image Recovery, and windows Memory Diagnostic aren't doing any good. Startup Repair only gives me an issue for one of the 3 Partitions, the (Recovery Partition), and states that Startup Repair cannot repair this computer automatically, saying that the "Problem Event Name: StartupRepairOffline".
When going through command prompt I see that old data & drivers are still on the disc, but was wondering if it was too late to make some sort of a recovery disc for it? My concerns are that when I do a wipe of the drive and a clean install of Windows 7, I'm going to have many issues without having sony's factoryware installed. Am I able to make my own disk to reinstall Sony's factoryware? What's the best way of getting this computer back to fully functioning?I have access to the drivers on Sony's support site: Sony eSupport - VGN-FW510F - Support
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Nov 12, 2011
Would it be possible install Windows 8 on a separate partion using for example- 3 discs with different setup files on each one?
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Oct 30, 2009
i pre ordered 2 copies of win 7 full retail premium discs,The website I ordered from sent me 2 copies of win 7 premium upgrade I'm not sure how the upgrade works,Do these discs come with their own cd keys,so all I need is a previous operating system to install.Or do I need two copies of vista with vista keys or even xp before I can upgrade to windows 7?
I need to know before I send these back to get full copies.
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Nov 25, 2011
The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: 1x500GB SATA @7200rpm , 1x250GB SATA @7200rpm
Motherboard: ASUSTeK Computer INC., P5G41T-M LX
Antivirus: Norton Internet Security, Updated and Enabled
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Mar 21, 2012
First of all, I apologise if this is the wrong forum, but I don't know where the cause of this problem lies.I have a Windows 7 64 bit PC which until recently was working fine, including burning data DVDs (ebooks, zip files, text files, etc). ABout a week or two back, though, the discs I burnt began to turn out corrupt, with Nero reporting errors when verifying the discs. Whenever I reformat my PC and install the drivers and programs I make a disc image of the C: drive, so that I can reapply this image back to the drive at any point in the future, effectively rolling back the hard drive to the day when I reformatted and reinstalled everthing, so I applied the image to the C: drive, thinking that this would cure whatever file corruption was causing Nero to burn corrupt discs.
This failed to cure the problem, so I assumed that the DVD drive was failing, so I bought a new one, which exhibited the same problem. I tried other software (CDBurnerXP and Ashampoo) and they produced the same corrupted discs (some of the files on the disc had errors, just like with Nero, but the data on the hard drives itself was fine). So I tried burning a virtual disc image from Nero, and it turns out that the disc images Nero makes have the same corruption (which staggered me, as if the problem is purely software then I'd have thought that when I applied the C: drive backup image over the C: drive that would have solved the problem). Someone suggested it might be a rootklit, hiding in the boot block of the drive (I'm not well up on drive fundamentals, can a virus/rootkit hide in the bootblock and escape a C: drive re-imaging?) so I tried Combofix and others, and Combofix detected some 'suspicious' items and deleted them, but the problem still persists.
I tried four seperate Linux boot discs, as that way I could bypass the hard drives totally, so if I got the same error with Linux then I'd know the problem was hardware based, but Ubuntu, Mint, and Mageia all stuck mid-boot, whereas I managed to get Puppy linux to work via it's VESA setting, but the burner software in Puppy Linux (when I'd finally worked out that I had to mount the Windows 7 drive for the data, and how to then find the drive in the file system) just threw up an error - I can't remember what the error was now, I'll post it up when I get home later). I'm a *total* beginner to Linux, so please can anyone help me to get Ubuntu etc to load, so I can burn a DVD using Linux, to see if it's a hardware or software cause of the DVD-R data corruption?
Anyway, I removed all three of my hard drives, inserted an old IDE drive that had never been in a PC before, formatted it, and installed Windows 7 and Nero, and it too produced corrupted virtual disc files, and I'm 99.999% certain that no malware/rootkit could have infect that new (to the PC) hard drive, so I think the problem here is hardware, but I'm not sure.
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May 18, 2011
is there any way to burn discs that have been finalized? for instance custom mp3 CDs which have been burnt with images(iso) of size less than the full capacity of CD or finalized by some other method.
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May 4, 2011
I've recently installed Win 7 Ultimate x64 on both of my PCs, and neither can read my DVD+R discs properly. I've got dual-boot on both systems, so I've checked and there's no problem at all in XP, but in Win 7 the drive goes crazy, almost like it's trying to read different parts of the disc at the same time. Anyway, it shows the contents but when I click on a folder, that's when it starts chugging and Explorer locks up until I eject the disc.I did a fresh install of Win 7 into a VHD on PC 2, and that doesn't have any problem reading the discs, so something's happened on both since installing Win 7 I guess. I also used an XP guest in Virtualbox on PC 2 and that could read the discs just fine so it was obviously able to bypass whatever issue Win 7 has.I had Daemon Tools on both PCs, but uninstalled it completely (including the SPTD driver) on PC 2, which didn't help. Neither did uninstalling Avira Antivir. I've disabled Indexing/Windows Search on both PCs, as well as Win 7's CD Burning function (via Group Policy Editor).
The DVD drive is not recognized after you install Windows 7 or Windows Server 2008 R2 which I've installed on PC 1 to no avail. PC 2 has SP1 installed.It's obviously rather annoying to have to boot to XP (or use a VM) to copy files from DVD to my hard drive so that Win 7 can access them, so if anyone knows how to fix this problem I'd be most grateful.
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May 8, 2011
I have a Sony Vaio E-Series VPCEC1S1E with a Combi drive optiarc bc-5500-h it will play CD/DVD's but I put in a Blu Ray and it's say "Please insert disc into drive"
the driver is up to date and I have played Blu Rays for the last year but doesn't even recognize there is a disc in the drive now the computer was preinstalled with Windows 7
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