Windows 7 Shuts Down Instead Of Sleep
Aug 17, 2010
I am using Windows 7 64bit Ultimate. My laptop, when going into Sleep, 1 out of say 7 times shuts down instead. Windows says it crashed and gives me some error logs. I am attaching the DMP file of the last one. I remember going to PERFORMANCE INFO & TOOLS > ADVANCED and it saying that a video drive may be to blame. I removed the video driver and let Windows update the driver itself. Am wondering if it somehow is still using that driver?
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Jul 21, 2011
recently my PC has been shutting down, as in a forced shut down, when left, rather than sleeping.i cant find anything in settings that would cause this, has anyone else experienced, and fixed, this issue before? im running 64bit 7 pro.
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May 17, 2011
all of a sudden my PC running 7 Pro 64 has started shutting down rather than sleeping. i have made no changes in terms of updates/software/drivers, so i cant think of any reason this should happen. it happens when left long enough for the sleep timer to cut in, or by going to sleep through the start menu.
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Jan 21, 2011
Occasionally, in the past when the the PC would sleep it would not wake up when I pressed the keyboard and had to be restarted instead. Over the last week the problem has occured more frequently. Today it happened every time the PC went to sleep and was not woken up within a few minutes. I have never made any adjustments to my power setting in Windows or the BIOS. I am using a balanced power scheme.[CODE]
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Nov 26, 2012
The problem started when I clicked on an image in google images. The computer shutdown immediatly and when I restarted it I got the notice that it had shutdown badly and options of starting in safe mode or normally. I started it normally and system repair ran. I finally got it started and everything seemed fine until I left it in sleep mode. When I came back it had shutdown and I had the same problem starting it. This has happened several times. If I shut it down and restart it is fine. I have System Mechanics Pro and scanned for malware and found none. Now when I search on google I am being redirected to other websites every third or fourth time.
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Jul 8, 2012
EDIT: the problem has returned and the previous solution doesn't work anymore. Uploading new .ZIP file in OP and last reply.
I have been searching the Internet a bit to find a solution to this issue. Mostly this has been linked to specific programs (like iTunes), which I don't have. Someone said it might be BSOD so I did the procedure.
Basically, my laptop doesn't go to Sleep, but instead freezes. This happens when closing the lid, pressing the "power" button or doing manual Sleep from Start menu. The screen goes black, but won't "wake up" anymore - the only way out is a forced shutdown and restart. If the laptop is in this freezed state long enough it will shut itself down automatically. The machine is 2 months old with pre-installed Windows.
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Apr 17, 2012
Sleep definitely shuts the computer down. No matter what I do in Power Options, when selecting Sleep, computer is definitely off. How can I be so sure? Well, in the past when Sleep was working, there would always be a blinking blue light emanating from the computer's on/off button and when bring back from Sleep all I would have to do is tap any key or left click my mouse and without any hassle, open programs would come back. However, now when selecting Sleep, no blinking blue light, no awakening when tapping keys or left clicking mouse. To open computer I have to depress the on/off button and when the computer comes to life there is that Windows Error Recovery screen and when Firefox is opened, I'm told that it crashed and if I wanted to restore stuff.The results of a Hibernate shut down are quite different and look to be normal. No blinking on/off light, but have to depress this button to get things started. Screen says Resuming Windows instead of Starting Windows as it did when using Sleep, there is no Windows Error screen, and I'm not asked to my user password. Also, Firefox opens without any "crash" alert.
I guess i can live with using Hibernate, but it is a real PITA compared to Sleep and I would much prefer to get to the bottom of this so that I can use Sleep.Took the bull by the horns and entered BIOS and went to Power Management Setup. S1/S3 were all enabled for mouse, keyboard and USB, there was no S2. Suspend Mode was set to [S3 (STR)]. There was an option to set it to S1 (POS)], which I did, and then finished booting. I then set all my Power Options (within the Control Panel) to their defaults, backed out to the desktop screen, clicked my mouse button to bring up closing choices and selected Sleep. And, Sleep it was!
1. What are the meanings of SRT and POS and why did this work?
2. As Sleep was working for about 4 years, what could have caused things to change in the BIOS...here I am assuming that the BIOS setting was originally S1???
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Dec 26, 2012
my new windows 7 PC will shut my DSL modem off when it enters sleep mode. This is a real problem due to that it effects all of my other wireless components
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Jun 21, 2012
Whenever I press the sleep button on my computer, or when I leave it idle and it goes to sleep by itself, I get a blue screen of death. I would really like to solve thiNow, this computer came with an AMD video card, but I uninstalled those drivers and took out the video card and installed a GTX 570 from EVGA. The drivers are up to date, so I am pretty sure the new hardware is installed correctly. Furthermore, it was not doing this for the first few months of having the video card installed. This is very recent, so I don't understand what it could be
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Jul 30, 2009
For some reason, my 'sleep' has stopped working - either from the sleep button, or on the Start button option.
Now it just goes to the user login screen.
Has always worked perefctly until today.
Weird. Any ideas?
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Apr 1, 2012
I know there are a bunch of sleep problems out there but I couldn't fine one similar to this after doing a forum search. Running Windows 7 Ultimate. Sleep used to work ok but now when I choose sleep from the start menu, the screen blacks out but the computer doesn't actually go to sleep. The fans, activity lights, hdd lights are all still running. If I move the mouse the screen comes back. However, if I just wait for the sleep timer to kick in then the computer does go to sleep (all fans stop running and all lights go out). I'm not sure what caused this. I use my pc as an HTCP and now when I push the power button on the remote the pc does not go to sleep.
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Apr 21, 2011
I currently run Windows 7 ultimate 64bit, 8gig ram, intel i7-2600k cpu, and my OS runs on an OCZ SSD (all specs are in my profile)Sleep mode is set to S3 in BIOS, I have hibernation disabled (so no hibernation.sys file on my c drive)When I put my computer to sleep then immediately wake it up, the login screen shows instantly, I type in my pass and it loads in like 0.5 seconds.When I put my computer to sleep but wait for around 1-2 hrs before waking it, it shows the login screen instantly but after i hit login, it gives me the Welcome spinning circle thingy for like 20 seconds before I can see my desktop. That's like longer than my entire boot-up time excluding POST.Event viewer doesnt show any performance delay, and I dont think my OS drive (OCZ vertex 2) has a cache so I have it disabled. I'm sure all my mobo drivers and graphic drivers are up to date.
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May 19, 2012
Okay, so this morning I got Windows 7 64bit installed, for some reason my computer just shutdowns itself either on login screen or after I have logged in. The PC is pre built. I don't know why it doing this, the longest it been on is 10 minutes than shuts down.
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Sep 12, 2012
Every time I try to get into Windows Explorer (not Internet Explorer), it shuts down. Every time I try to attach a file in my e-mail (yahoo mail) whatever browser I am using shuts down. I have run numerous scans and no problem shows up.
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Jan 15, 2012
so I had this homemade computer, the specs: [CODE]and after I uninstalled linux from my Ubuntu-Seven dual boot,I used the MBR and boot command in the ERD to fix my bootloader so I can use windows. but after a while, it started powering off randomly, even when I was using it. then when I switch it back on, it says windows was shut down improperly, making me think it's a hardware problem. I've tried RAM test,
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Dec 1, 2012
hope somebody might recognize the symptoms. last 12 months Been running windows 7 on a top range PC computer, 2 TB HD 16G ram ,2G Graphics card so the hardware is excellent, just recently when we get it to boot up sometimes its normal and boots up in a couple of minutes but others it can take an hour, when we open |word or other programmes like Serif Page Plus, etc it just to open it shuts the programme down, there's is way we can save anything as "Save As" seems to be a major problem. When we are about to shut down it come up with various programmes saying such and so programme has experienced a problem and had to close, even as far as saying that windows explorer had experienced a problem and had to close. Our gut instinct is its windows 7 , we have no idea what happened, we have two computers linked one is used solely for internet use the big one for data and Desktop publishing. We have manged to save all our data by going into windows explorer and sliding the data on to an external Hard drive..
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Oct 29, 2009
Not sure why its doing this. Just installed a clean version of windows 7 from vistaLeft it on all night last night cause was dling something to wake up with my computer off. Then later today had it on, has been working fine and then went out to eat and it was off again. Does it shut off after being idle ? is that a new feature or is something wrong?
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Apr 5, 2011
In Win7, if I click on Shutdown it shuts down (duh!) without prompting for confirmation. I like the confirmation in XP, it keeps me from making stupid mistakes. Well, some of them, anyway.To make things worse, logout and switch user are on a little tab off of Shutdown, so sometimes I hit Shutdown by mistake.Can this be configured to prompt for confirmation?
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Jun 13, 2011
About 15 minutes after booting, my pc shuts down. No blue screen, just on one minute, off the next. It does this repeatedly.
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Sep 30, 2011
When I attempt to shut the computer down (Windows 7 Ultimate x64) it hangs at the Shutting Down screen... for hours... never actually shuts down. After 20-30 seconds there is no disk activity, so I just power it off or reset it and it's fine. Because of this method I worry about losing one of my disks, having already lost my backup storage disk as a result of this issue. In troubleshooting I have done the following: *Logged all the way out of all profiles and then with no one logged in clicked on shutdown, but I have the same issue, so I am thinking that it is a SYSTEM process that is causing the hang up. *Briefly checked Event Viewer and didn't notice anything. *There was a Microsoft FixIt that I applied that was related to this, but it did not fix the issue (can't remember the KB article number). So, I was hoping that someone could give me some advice on a good program or batch file to run that will do a good job at logging events during the shutdown process. Obviously Windows itself does this, but I was thinking more along the lines of logging specific Services as they are stopped.
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Nov 23, 2012
AMD FX(tm)-4100 Quad-Core Processor 3.6 GHz CPUKingston HyperX 8GB (2 x 4GB) RAMGeForce GTX 560 Ti GPUm5a78l-m lx plus MOBO600Watt PS So the problem began a few months ago. it was a random shut off here and there. i was given 2 new parts after the problem started. it was the power supply (old one was 455W) and a new GPU (old one was gforce 9800). to think of it the problem might have started when i got a new motherboard cpu and ram. so im pretty sure one of those 3 is the problem. bare in mind that it would shut off aspecialy during game play but still only doing it once, twice a day. Now it shuts off while watching a movie or even chatting on facebook and when i try to start it, it just shuts off on me during the windows 7 logo loading again. it gives me 2 options to boot from: normal, and repair mode. if i go normal it just shuts down. if i repair it not always but sometimes fixes the problem for an hour or 2. but sometimes it just shuts off again.I play this game of cat and mouse for about 4-5 tries and get it to load. it's like an old car. forgot to mention i also went from windows vista 32bit to windows 7 64bit and problem is still here my computer uses 4GB ram for hardware reserve which i don't mind. i tried to reset the bios from a backup and it still keeps screwing with me.
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Apr 27, 2010
I tried google'ing for this but I'm not sure how to word it, This is what happens: I could be doing whatever on my computer, then once in a while, randomly shuts itself off; but not completely. My monitor goes into DVI power saving mode (like when the computer sleeps), keyboard / mouse shut off, my external soundcard is un-synced, but the fans are all running. It restarted itself the first time after about 10 minutes, but every time after that I was too impatient to wait.
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Feb 12, 2013
When I shut down Windows 7 x64 Pro, windows shut downs normally, power to screen turns off, but power to PC stays on, fans run. I have to force complete shut down by holding in the power button.
This issue is sporatic. Sometimes the PC shuts down completely, other times it does as described above. This issue started ocurring AFTER I installed a Crucail M4 SSD with a clean Windows 7 install. No other hardware changes.
Research lead me to changing the IEEE Power Managment to "Allow the computer to turn off this device to save power." This solution did not work for me.
My System: Dell XPS 435 MT, ATI Radeon 4850 Graphics Card.
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Aug 2, 2011
Windows Explorer shuts down and restarts over and over again, except when in SAFE MODE.
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Mar 8, 2012
I have a dell computer,window 7. it shuts down by itself when i'm browsing the web or any other thing, it takes very very long to start up and sometime it don't go to the welcome screen, it gets blue screen instead and freeze, it also freezes when i'm browsing. I don't know what to do. the last 2 times i took it to a computer technician to fix it, he delete all my files on my computer completely.
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Sep 29, 2012
recently, it happens when i click play on any video (Internet, facebook.. ), my computer's screen went black immediately and the power is still on. i have to hold the start button for 2,3 seconds to restart it.
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Jan 20, 2013
My computer began shutting down random;ly. Irunning AVG anti virus software. I tried to system resore to a prevous date with no help. I ran CCleaner,but no help.
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Mar 19, 2011
I've been having some strange problems with a fairly new PC and I was hoping the community could help. It all seems to stem from my windows Explorer not functioning properly, but I'm worried it could be a hardware issue. This computer is fairly new.
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Dec 6, 2011
I use Windows 7 Pro on my Sony VAIO Laptop and I have noticed in the last few weeks that it has became slower and slower so I did the defrag, virus check, disk clean up, windows tweaks and tips un-checked most of the start-up programs and it did make the computer faster except for the boot and shut down and the average time is around 3 minutes for both, so what else can I do before I decide to reformat and set it back to factory settings
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Aug 2, 2011
Windows Explorer shuts down and restarts over and over again, except when in SAFE MODE.
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: Intel® Core™2 Duo CPU E8200 @ 2.66GHz, x64 Family 6 Model 23 Stepping 6
Processor Count: 2
[Code].....
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Jul 22, 2012
The PC happens to be shutting down on its own and worse thing that frightens me is that it does not switch back on for at least the next 30 mins or so .. something like a cooling period.. I'm pretty sure that it may not be a heating issue because this shutting down does not necessarily happen when playing graphic intensive games.. happens sometimes when I leave the PC unattended or when there is just some mp3 playing on it.. hard for me to diagnose the root cause. The event viewer in control panel (which is something amazing in win 7 for troubleshooters !) seems to be capturing too many errors / warning / critical events. These shut downs happen to be critical events.
The log from the most recent shutdown last night is as below.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 22-07-2012 09:53:32
Event ID: 41
Task Category: (63)
Level: Critical
[Log] ........
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