Windows 7 Install Black Screen
Aug 25, 2012
I have just bought a Zoostorm PC off of eBuyer as it was only £150. I am trying to install Windows 7 on it. I boot into the DVD no problem, get the usual grey "Windows is loading files" progress bar and then the windows logo saying windows is starting. At this point the screen goes black and everything stops.After some googling and numerous different possibilities it seemed most likely a graphics driver issue. I have an nVidia GeForce 210 that ive put in to see if this helps, and i get the same issue but this time i get a mouse pointer in the middle of the black screen. If i keep moving the mouse the cursor moves for a second after the windows logo disappears then freezes.
* Resetting the BIOS to defaults.
* Using the onboard graphics
* Using my graphics card
* Re-seating the RAM
* Slipstreaming the SATA drivers into the Win 7 Install DVD.
* Changing SATA mode to AHCI, IDE and RAID.
I have also tried installing windows XP. This is successful and detects the hard drive without me having to specify additional drivers. Upon restarting the PC and booting into the second part of the install it freezes on the pale blue wallpaper that setup uses.
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Jul 26, 2010
I'm having some problems with my PC, and suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU. I've been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven't had any problems with it until recently. I have an upgrade disc, and I always do the Clean Install option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I've also downloaded and ran Seagate's SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.I tried to do a system restore and, as usual, it didn't help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can't do anything else. Hitting CTRL+ALT+DEL does nothing. i've tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing. When I install an older copy of Windows XP Pro that I have, it will install but that's about it. It won't let me install my video drivers or do much else with it.
This setup has been working without issue since November, 2009. I've not even opened the case in at least 6 months, and don�t install a ton of new programs. Haven't installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn't boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn't bother doing a warranty return on it. I've been looking through the forums here and I've tried recovering the boot record as outlined here: MBR - Restore Windows 7 Master Boot Record - Windows 7 Forums
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Jul 26, 2010
suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU.
I�ve been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven�t had any problems with it until recently. I have an upgrade disc, and I always do the �Clean Install� option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I�ve also downloaded and ran Seagate�s SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.
I tried to do a system restore and, as usual, it didn�t help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can�t do anything else. Hitting CTRL+ALT+DEL does nothing. I�ve tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing.When I install an older copy of Windows XP Pro that I have, it will install but thats about it. It wont let me install my video drivers or do much else with it.
Heres my PC info:
Motherboard: MSI NF750-G55
CPU: AMD Phenom II X2 550 Black Edition
Memory: 4GB (2 x 2GB) G. Skill DDR3 1600 SDRAM
Hard Drives: 1 TB Seagate & 350GB Western Digital
Power Supply: Cooler Master 500W
This setup has been working without issue since November, 2009. I�ve not even opened the case in at least 6 months, and dont install a ton of new programs. Havent installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn�t boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn�t bother doing a warranty return on it.
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Aug 27, 2012
I installed Windows 7 on my desktop pc & when it's done the first stage it reboots. Then it takes me to the part where it says 'Completing installation...' and it hangs at that for a minute or two. Then the screen goes black and i dont know
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Feb 2, 2012
I just did my first build and I am having a big problem with installing windows 7 on it. When I boot it's starts loading and then I get a black screen. I didn't get any options before or any command.
[code]...
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Dec 12, 2011
[URL]This video shows pretty much what it looks like. Just installed Windows 7 on a different computer, and that's the screen I get when I turn on the computer now. CTRL+ALT+DEL does nothing, though the little buttons in the corners do work.
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Dec 11, 2012
I'm loading a new system and encountering a problem I haven't seen before. I have a Gigabyte Z77MXD3H motherboard with an Intel i5 3570 proc. When I boot to the Windows 7 install disk I get the BIOS splash screen, then the monitor goes so dim I can't read any text during the boot process but I can tell there is text on the screen. The monitor's menu also appears so dark its unusable. After some time the text mode finishes and the Windows install menu pops up and everything returns to normal. I can find loads of posts about black screens after windows boots, but not before.
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Oct 17, 2012
I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine. As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460. There was a sound card (PCI) I removed as well as a redundant firewire port I unhooked from the Mobo. I then booted and peformed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down. Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive.
I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processers and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates). Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down. One extra note I double checked every driver and they are all up to day. Also when I boot in Safe Mode the PC shuts down fine and I have no problem restarting, just shutting down...
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Nov 18, 2012
I just installed a fresh copy of windows 7, the setup process even took me far enough to create the account, time, homegroup settings ect. It seemed successful. Then it restarts one final time and results in a blank screen after the bios screen flashes. I've tried every setting in the BIOS with no avail. Pressing CTRL ALT DEL at the blank screen just restarts the computer, flashes the bios as usual, and then when you should see the windows loading sign it loads a blank screen with no mouse cursor at all.
I've already tried formatting twice and it results in the same exact issue. The computer was working fine before hand, didn't add any hardware or anything.
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Mar 4, 2011
I've had this issue on two builds now (issue came out the blue on the first build and assumed, wrongly of what part had broken), upon the final part of the install where the installer states finishing install the monitor goes blank (no cursor etc) in the same manner as during a graphics driver install however it fails to return to the rest of the install, occasionally if left blank for long enough and the system is restarted it will boot up and into windows. However upon installing the ati drivers for my radeon 4870x2, and restarting, windows will then hang on the loading windows logo and not progress further. I have read on the forums that this may be due to the power supply, however the power supply is of a different model (850w XFX Black Edition), however i have only had this power supply a small amount of time as i bought it to replace a corsair psu that died on me. Across the builds I have swapped (and tested in other machines) every part except the hard drives and the power supply and have experienced the same issue. After approximately 5-6mins of the loading windows logo it displays a quick blue screen then restarts. Current build specs are: ASUS M4A88T-M motherboard4 gig of corsair xms 3 ramradeon 4870x2and athlon 2 x3 (3.2ghz) Just wanting a second opinion before i splash out on another power supply.
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Nov 9, 2009
Ok, heres the deal, I have been trying to install windows 7 on this pc for awhile now, I cannot figure this problem out no matter how hard I try.
The installation goes fine up until 'finishing installation' when which the screen just goes black and never does anything, ever overnight.
After restarting it will goto the logo screen and then just load onto a black screen, again never doing anything further.
Finally, when attempting to access safe mode, it loads up to classpnp.sys and then freezes.
Now, I have tried many many things to fix this and done lots of Googling but nothing has worked, other versions of Windows install and work fine.
Things tried...
1. swapping video cards
2. Switched monitors (I have read there can be an issue relating to this with needing a VGA plugged in however my card does not offer VGA, nor do I have onboard video.
3. Multiple installs of diff win 7 versions
4. Bios tinkering and restoring defaults.
5. many other things...
If someone could somehow help figure this out, then well I would be really appreciative...
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Jul 2, 2011
My computer would not get past the start up screen � it just froze at the Windows 7 logo. Prior to this, I had absolutely no problems. I shut it down one night and came to start it the next morning and it wouldn't load. I format the drive and tried to reinstall Windows 7. It seemed to load everything fine and got to the "Completing Install" part, then just flicked to a completely black screen with a blinking line in the top left-hand corner.I did read on one forum that perhaps it was a RAM issue, so I removed one stick and the process actually completed! I thought I had nailed it. After setting my computer back up and with everything working just fine, I put the RAM back in. On restart, it locked at the logo again, so I figured it was definitely bad RAM, HOWEVER!! Even with the RAM now removed, I cannot get Windows 7 to reinstall. I am still getting this awful black screen with a blinking cursor.
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May 6, 2009
Using a booting USB and selecting clean install, the install completes mostly, it reboots a few times like normal. When it should be time to enter the key, the screen is completely black *except* for the Windows 7 watermark.
Are there any known issues with this board and the on-board graphics chip?
Can anybody recommend a HDMI card to drive my Plasma Display that has good 7 support?
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Aug 30, 2009
I upgraded from Vista64 to Windows7 64bit final (not a clean install) on an HP M9300T desktop.
Everything worked fine, until the final restart. System will start, I get the colored thingees, I get the Welcome screen, when it should go to my desktop, I get only a black screen with the arrow in the middle. Even if I boot into safe mode, I still only get the black screen...
I've tried reinstalling x4.
I can hit CRTL+ALT+DEL and get to the task manager, and I can run task, programs go on-line etc.
Ran the Nvidia control applet, the monitor is set to native resolution @ 59hz. Don't know if that is causing a problem, I've changed it but it doesn't seem to stay set.
Other than the DVI output I've tried VGA and HDMI outputs to several different screens from the GS 9800 video card, no change.
I even browsed to the Nvidia site and installed their latest Windows 7 64bit WHQL drivers. I've disconnected everything except the keyboard, monitor and mouse, I've pulled every card out of it except the video card, no change?
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Nov 21, 2009
After few seconds start screen disappears and is repalced by a Black/Blank screen with only mouse pointer. Mouser is working but there is nothing on screen to click on. Keyboard is working fine too. (checked with NumLock and Caps Lock keys)
Nothing happends beyond this point even after rebooting and repeating above process.
Searched internet for above problem symptoms. Looks like Windows 7 decides default monitor on its own. There is no way to decide it yourself duing installation.
My motherboard has two ports. 1 DVI and 1 analog. I have only 1 Analog monitor and do not plan on buying/having another monitor.
DVI to analog convertor is not available in market to test display from DVI port.
Could somebody please help?
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Dec 7, 2011
So, Im doing a clean windows 7 install. Here are the facts: [code] After the final stage of the setup where you enter PC name, set the password, enter time settings etc, the setup restarts the computer for the 'final' time, final indeed.What happens is that after the Bios / device scan, Windows won't boot and it won't continue past the black screen with the white blinking _ showing in the top left.Could this be because C: has been 'occupied' (or set as master partition) by the 1480GB partition and won't boot from the 105GB partition where Windows was installed?It's so weird because the first two reboots go without problem, no need to F8 and manually select the disk rather than the USB pen or anything.. But on the final reboot, nothing.
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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May 25, 2011
I have recently bought a computer and I have found that when I turn it on it runs normally until after the "Resuming Windows" screen, where everything turns off and the screen goes black. It had been running well for the last few days, so this came out of nowhere.I have searched this problem and I come up with a bunch of different solutions but no one agrees. The most common reason (apparently) is my version of Windows 7 Home Premium (x64) and I need to install something or other. But I can't even get to the desktop, and no one really explains it simply. [code]
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Nov 16, 2009
i recently just installed a clean install of windows 7(instead of a upgrade from my vista.i got the free upgrade),now everything works fine expect when after the windows 7 splash occurs there is about a 10 second delay were the screen is just black with a cursor.
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Dec 8, 2012
Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen. I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time. Safe mode has the exact same black screen problem.I have done chkdsk and sfc scannow - Didn't fix it.When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.I have tried changing the active partition on information in some of these other threads - It didn't seem to work.All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.
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Jul 13, 2011
advent roma 3000 is not starting, when I turn it on, only black screen and the sound of movement, which comes on and off.
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Apr 8, 2010
his problem started with XP and I decided to upgrade to win 7 pro.
My PC has a black screen on wake up more times than not. Wake up is set for a login screen normally. My settings are screen saver after 10 mins then send screen to sleep in 20 mins, no hibernation mode, rest machine remains alive, runs 24/7 normally.
I have swapped the power supply and graphics card with ones that work in the same model PC and no joy.
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Dec 15, 2011
i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay powered on with the AC adapter plugged in. One more thing. The LED lights over the buttons. None of the are flashing, besides one, on the far left. And i cant find out anywhere what this LED light stands for.
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Mar 26, 2011
My computer has a problem with crashing while playing a video in full screen. When it crashes the screen turns black while the speakers give out a buzzing noise. Everything is unresposive the only solution is to turn it off with the power button. It happens in any full screen video online or offline and even visualizations from windows media player and iTunes, but only in full screen. I don't think it's overheating either because sometimes it takes 30 mins to crash and other times it will crash immediately when put in full screen. *I've tried setting it back to factory settings thus reinstalling windows. *All the directx features are working with no reported problem there.* I don't think it's a memory issue in the computer, as my specs are:
Windows 7 64-bit
Processor: intel core i5 3.20 GHz
Ram: 8 GB
Graphics card: NVIDIA GeForce GT 220
Graphics card memory: 0.5 GB
Any other ideas?
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Sep 9, 2010
I just upgraded to Windows 7 on my Toshiba Satellite Special Edition laptop that came with Vista 64bit and the other night i downloaded iTunes 10 and told me to restart my machine so I clicked ok and then my laptop shut off and when it came back on the Toshiba screen came up as usual but seemed to stay on longer than normal then it goes to a black screen with a underscore that blinks for a few moments then becomes solid. Ive tried to use the "F" keys to get different boot options because i have the windows 7 ISO disc and a ubuntu disc that I could use but whatever i try my laptop wont process it just does the same thing over and over again and bever proceeds to the actually boot up windows.
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Mar 18, 2011
I have a Toshiba laptop running windows 7. It has been running like a well oiled machine since the day I got it.I turned it off to watch TV, then when I turned it back on, the screen shows the Toshiba screen for about 1/4th of a second and then goes black.If I hit F8, F10, or F12 nothing shows up.
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Mar 18, 2012
While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far: These all give me the black screen of death with movable cursor:boot in safe mode boot in safe mode with networking boot in safe mode with command prompt last known good configuration I did an initial system startup repair which went through and said it repaired it, rebooted, but no change. I did a pre-boot diagnostic test - nothing memory test - nothing tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!) tried restoring from restore point on external disk - seemed okay, then failed. chkdsk - found some stuff, fixed it, no change. tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Windows 7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow.
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