White Page At Startup Unable To Get Rid Of It?

Feb 18, 2013

Last week I was on the internet on my Dell Studio laptop. I opened a new tab and all of a sudden the entire screen was filled with a 'internet cannot display the page' page. I know this page appears when you are browsing the net and loose connectivity, however, after restarting my laptop, the home screen appears and a couple of seconds later disappears and the white page comes up. I canot access the menu bar or anything else when the page appears. I have pressed nearly every combination i can think of to get rid of it and it stays there. there is no 'x' box at the top to close it. The only thing that worked was when i pressed ctrl+alt+delete and this brought up the task manager option, however when i cliscked on start task manager it appeared for a second and then disappeared, like its going behind the white page.

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Celeron(R) Dual-Core CPU T3500 @ 2.10GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3002 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 8 Mb
Hard Drives: C: Total - 221472 MB, Free - 86628 MB; D: Total - 16697 MB, Free - 2409 MB;
Motherboard: Hewlett-Packard, 1605
Antivirus: avast! Antivirus, Updated and Enabled

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other relevant information:

windows 7 x64
no other os resides/installed on system
full retail version
os was installed in july.

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