Laptop Getting White Screen Upon Startup At Random
Dec 12, 2012
I sent my computer out for repair under warranty for an LCD display replacement and it came back with a random white screen on boot. It is random and is not connected to anything previously attempted. 85% of the time it is OK, then out of no where when I boot it up white screen.
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Oct 19, 2012
When i start my laptop my icons and start menu disappear after about 1 second. My background disappears after about 15 seconds and i am left with a white screen and my cursor.
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Jan 10, 2013
Basically this white screen (sometimes with blue lines running down sometimes without) has been appearing on startup. At first it just appeared in place of the windows logo before log in, but now it's appearing earlier on and the only way to bypass it is to hit the power button and hope it loads up properly. I've tried disabling/uninstalling the display driver and this has either (a) caused the laptop to crash to the white screen or (b) nothing, just back to white screen appearing at intervals.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Celeron(R) Dual-Core CPU T3500 @ 2.10GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3002 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 8 Mb
Hard Drives: C: Total - 221472 MB, Free - 86628 MB; D: Total - 16697 MB, Free - 2409 MB;
Motherboard: Hewlett-Packard, 1605
Antivirus: avast! Antivirus, Updated and Enabled
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Aug 3, 2011
My apologies if this is an old topic. I browsed a few likely-looking threads but did not immediately see what I was looking for.I have a Dell Inspiron PC which came with the Windows 7 operating system. If more details about my computer are necessary, a bit of direction I'm good at following directions but I'm by no means a computer wizard.When I start the computer it starts normally, no weird messages during startup. The logon screen shows up as normal, and I key in my password and tap enter. I see the word "Welcome" as usual, but it seems to be "thinking" much longer than normal before logging me on all the way. Instead of my normal background I see a completely white screen without any icons or taskbar. I can see my cursor though. After a moment or two, my regular background appears and all seems to be normal. I ran my virus scan (Webroot), and that came up with no results. Not sure what to do next.
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Mar 10, 2012
I have several hours working on laptop that suddenly wont startup OS win 7. When I turn on laptop shows HP main logo (Press "ESC" key to enter start up menu) and after that shows a white dash flashing on the top left corner. I tried system repair disc, but it didnt work. I tried to restore system to an earlier point and didnt work either, it showed an error (0x8000ffff). I tried to restore to factory settings using F11 key but it only shows the white blinking. I already tried everything I found on the internet but no success.
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May 28, 2011
When using my dell laptop, the screen will get quick tiny color lines and then go white blank and the only way to get it back up is to close my computer and wait about 2 minutes and sometimes I have to do this several times. This usually only happens if my computer is not plugged but also happens when it is just not as often.
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Jul 10, 2012
when i'm on my computer, sometimes it just crashes and turns white or gray. the last time this happened, i had a bluetooth adapter (asus usb-bt211) plugged in from earlier in the day. i unplugged it and the screen immediately turned pitch black, presumably off.when this happens, i have absolutely no control over my computer. i cant open task manager or ctrl +alt+delete. i've searched this and so far i've only gotten that its a ram problem, but i don't think it is in my case. i say this because i have 8gb and i constantly have task manager open and i've never seen over 50% used (except when on a game or using something like a screen recorder, and it has never crashed while doing those things)the weird thing is.. and this may just be a coincidence, but Internet has been open every time it has crashed (10+ times).
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Dec 18, 2011
My windows 7 professional 32bit on my laptop has a problem. Everytime I turn it on, my laptop screen is white (and fades in some hints of black) and nothing shows up. However, sometimes I am able to get a display on an external monitor.
Before my computer loads my desktop it does a startup repair. What ends up happening is that it does a system restore and my computer is able to boot up normally on my external monitor (laptop screen still white). Once everything loads, my computer automatically looks for and installs a VGA controller driver (at this point I am suspecting something may be wrong with my graphics card because I no longer have the windows aero theme).
Once the VGA drivers are installed, my computer says it has to restart so that changes can be made. After the restart, everything is back to normal with my laptop screen working again and now I have the aero theme again. What is the problem? I've been trying to fix this for weeks. It should be noted that I can't always get the display onto my external so I have to keep on force restarting (holding onto the power button) until I can get it on the external.
I installed a new driver for my graphics card and it hasn't fixed the problem. I know there is a virus on my computer (file is tdx.sys). I am going to replace that file with a new one following some instructions from another forum but I don't want to do that yet because I am currently writing exams and not much of a tech savvy person. I don't want to mess around with system files until at least after my exams so I can back up everything.
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Nov 1, 2011
my dell vostro laptop screen goes white.
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Dec 19, 2011
one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again...thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!
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Dec 10, 2011
Been having some crashes.At first they occurred on start up. Claiming the computer wasn't properly shut down. Now today, the other crashes started, with the first happening out of nowhere, the second happening upon starting a video game. I've been without crashes for a while now, only having used my browser(Opera) and copying some files to an external hard drive. As well as the SF tool.I only have 2 dump files available. SF tool file should be in attachments, unless I made a mistake somewhere
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May 9, 2011
This fuzzy white bar appears underneath of the icons in my taskbar at random times. It happens often when I open gmail, often when I hover over links (no particular links; randomly as far as I can tell) & sometimes it's just there. Sometimes it is behind only certain icons, sometimes it extends from the start button 3/4 of the way across the screen, & sometimes it is expanding / contracting. It started a couple weeks ago. Doesn't seem to mess with anything, but doesn't seem right either.
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Feb 18, 2013
Last week I was on the internet on my Dell Studio laptop. I opened a new tab and all of a sudden the entire screen was filled with a 'internet cannot display the page' page. I know this page appears when you are browsing the net and loose connectivity, however, after restarting my laptop, the home screen appears and a couple of seconds later disappears and the white page comes up. I canot access the menu bar or anything else when the page appears. I have pressed nearly every combination i can think of to get rid of it and it stays there. there is no 'x' box at the top to close it. The only thing that worked was when i pressed ctrl+alt+delete and this brought up the task manager option, however when i cliscked on start task manager it appeared for a second and then disappeared, like its going behind the white page.
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Jul 18, 2011
Whenever I start up my laptop now, it immediately goes to black screen with a blinking "_".I've been able to boot into the Vaio diagnostic by holding F10 on start up.I've ran the hardware diagnostic and found no errors on the cpu or hard drive.I then reformatted and restored the factory settings through the diagnostic. The laptop still boots up to the black screen. [code]
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Nov 18, 2012
i did try every single option to fix my laptop ,even safe mode is not working and also i cant reboot , because nothing comes up, just freezed starting up screen.
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Jan 1, 2013
i recently install new updates on my laptop , after downloading and installing and asking me to restart my computer ,i did choose to restart now . After booting up again it is now stuck on windows 7 logo screen on startup. I tried booting up on safe mode and last known good config. but it didn't work. Also tried to use windows installation disk but it doesn't work either it just keep loading on "setup is starting" also tried "repair my computer" option but it just show me just a plain black screen
i had a Toshiba satellite laptop l745d with a6 vision AMD graphic card,windows 7 ultimate x64 os , 4gb of ram quadcore
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Nov 29, 2012
I just picked up a used Samsung Series 3 Laptop and had an issue with the keyboard not working properly. While reinstalling some drivers the computer re-started itself and then proceeded to freeze on the "starting windows" screen. I tried to run the windows repair option, it boots into a green background which says'please wait'...well I waited and waited and nothing happened so I kept retrying it. Eventually I left this on for a half hour or so and it actually finally went into the windows repair option!
I chose to re install windows from the partition and thought everything was fine, it went through the downloading and installing of those files and restarted, froze on the 'Starting windows" screen. I left it there for 40 mins plus, thinking maybe it just needed time, the only thing it did was reset itself after 30 or so minutes and froze again. I tried going into Bios and resetting the defaults, I don't even care about the keyboard not working anymore, I just want to get the computer functioning again!
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Jan 2, 2013
my laptop wont run past the start up screen! it freezes and then goes black. or if it restarts it goes to either lauch startup repair or safe mode. I have tried system restore, repair best last configuration. none have made a difference i am running it through safe mode at the moment as that is the only thing i can get on..i have no idea what else i can do!
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Mar 26, 2011
Fujitsu Siemens laptop, Intel dual core, 1.75g ram. When I restart it, fails to load and doesn't even show to startup screen, nothing, just a black screen. so, I must shut it down from the power button. And if I start it rapidly, it's possible to not start from the first try. I made a fresh install of the OS, nothing. Can this be a hardware problem?
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Jan 4, 2013
My Aspire 5542-1615 will not fire up. When I hit the power button it comes to a faded Sstarup screen and then nothing happens.
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Nov 7, 2011
[CODE]I just upgraded to IE 9. It will go to and open Yahoo, Facebook, any site I point it at but, displays nothing but a white screen.
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Jun 3, 2011
Why does my screen keep going white - I am unable to get anything done for the past two hours?
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Sep 16, 2011
I have an Acer computer with Window 7. I frequently get a white screen while using it. This occurs when I surf the net, use Yahoo etc.
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Apr 12, 2012
I am using a shuttle xpc St20g5 with windows 7 pro,when I'm on either Chrome,IE or Firefox suddenly it crashes with usually a white screen and there's nothing i can do so i have to reset.
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Feb 24, 2013
friends laptop that freezes after boot, win and safe mode, looks like a new malware.Screen goes white, CRL/ALT/DEL still brings up "security screen" but choosing "start task manager" sends you back to white screen. Screen has no icons or task areas but box is not realy frozen: mouse is visible and moves normaly. A custom sound is played on first press of CTL or ALT keys but displays nothing. After about 2 minutes the screen displays the desktop background for 2 seconds and return to blank white. The behavior started after the owner visited his home town paper website in BC canada. No way to gain control and make changes that will last after reboot.
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Apr 10, 2011
I'm running Windows 7 64 bit. Following a recent restart, windows would load to a white desktop (or black in safemode) and a missing taskbar. The desktop, apart from being completely white, can't be interacted with (no drag and pull boxes). The taskbar is gone and the windows key won't bring up the start menu.I can still access the task manager and have used that to navigate through my documents and to access my web browser (hence my being here now). Because I can still access and run everything through the task manager and command window, I haven't lost any utility, but I'd like my taskbar and desktop back.
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Dec 17, 2011
So my friend has a computer with vista and was running alright until one day it started up with a completely white screen from boot and that is all it shows now. It's a Toshiba and has a horrible copy of Spy sweeper AV that is perpetually hung.
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Feb 23, 2009
I have desktop PC with GA-MA69GM-S2H motherboard, 4gigs ram, integrated relatek sound and ATI radeon x1250
problem:
After restart win is loading properly until logon screen..... there is no logon screen!!! only flat white, nothing more. But when I type my password it's continues loading.
I've been trying to instal Ati latest drivers but i have errors while installing.
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Oct 3, 2012
Recently I've been experiencing a white screen after I log in. It appears for about 2 minutes and then everything loads as normal, but everything does seem a little slow.
I got the white screen a few times, tried to boot in safe mode but it got stuck at 'classpnp.sys'. My laptop is working as normal right now, I left the white screen and it finally showed my desktop, but should I be worried about these white screens?
I'm using an asus a52f with 3gb ram. Sorry if this isn't enough info, I'll try to give any more details if you need them.
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May 16, 2011
I have recently purchased an Acer Veriton X275 with Windows 7 Professional and I am experiencing a nuisance issue.The screen background changes from near white to grey either, after a time lapse or on depression of keyboard key.This can be temporarily rectified by switching the monitor off and then on and, occasionally, by depressing Ctrl/Alt/Del, entering Task Manager and then cancelling.It seems as though a screen energy saver is operating but I am unable to locate it to extend the period before it cuts in.
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Nov 16, 2012
I have found at least one other person that had a similar problem, but the information you provided for that problem doesn't seem to fit my symptoms. That person was seeing the message "please wait while connection is being established", I am not getting any messages, just a flashing black to white screen that stays white.
When booting, my screen will flash white. If the boot is successful, which is less than 50% of the time,I then see the loading windows screen and the computer goes ahead and boots normally. But, more often than not, I never see the booting windows screen and the monitor will just flash from black to white, several times, and then stays white. I do get the windows music to indicate that the boot was successful,but I can only see a blank white screen, no icons or mouse cursor. If I press the power button a couple of times, the system will usually eventually give me a screen that looks like the system was paused and is waiting for a user to be selected and a password to be entered. Once I am able to access the system, it seems to work normally. I have waited as long as 15 minutes or so to see if the boot will complete once I get the white screen, but it never seems to go any further.
I have checked for a virus using my virus checker, Viper antivirus, and checked for malware using malware bytes, but can find nothing. I even started a boot log to see if I could see any indication in the log file, but I can see nothing.
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