Laptop Wont Run Past Windows Startup Screen?
Jan 2, 2013
my laptop wont run past the start up screen! it freezes and then goes black. or if it restarts it goes to either lauch startup repair or safe mode. I have tried system restore, repair best last configuration. none have made a difference i am running it through safe mode at the moment as that is the only thing i can get on..i have no idea what else i can do!
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Jun 25, 2012
Okay, so I woke up my computer from sleep mode yesterday, and it worked perfectly fine for all of five minutes before everything except my cursor froze. I waited for it to unfreeze or give me a "not responding" message for about twenty minutes, but when it didn't, I manually shut it down by pressing the power button, since I couldn't get to the start menu. But when I turned it back on, an error message appeared. I don't remember exactly what it said, but it gave me the option to either: "Launch startup repair (reccomended)" or "Start Windows normally". So I chose to launch the startup repair since it said that it would fix anything that had caused my computer to stop working, but it's been "searching for problems" for about five hours now! The blue bar just keeps scrolling past, but other than that, nothing's happening. Does anyone know how to fix this? Or should I call someone to check it out? Will I lose my files? I tried to "Start Windows normally" as well, but nothing happened at all... Oh, and it's an Acer laptop with Windows 7 on it
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Apr 11, 2011
getting past the windows 7 startup password on my laptop. It wasn't there before, but this morning I tried getting on and it won't let me enter safe mode or the boot menu. It's a black screen with a blue rectange that says "enter current password" I have tried doing the ctrl alt delete thing and F2, F8 and F12.. But nothing works!
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Dec 15, 2010
My problem is this; a freind has got a HP Laptop, 2gb memory, 80gb hard drive, Intell graphics and Win 7 Home Ed as his O/S.He lent his laptop to a freind who seems to have screwed it up as for some reason when it starts up, it wont now go beyond StartUp Repair. I have tried both system restore as well as command prompt to format the disk to no
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Oct 27, 2012
I was browsing the web and my laptop froze. I held the powe button to turn it off and now when i turn it on, it only goes to the windows logo and no farther. If i leave it alone, after 20 minutes it goes to a black screen with a cursor. I have tried starting in safemode as well and it only loads some of the files before freezing. I have also tried startup repair. After a few minutes it gives a few options such as system restore. I tried a restore and it still doesn't load.
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Mar 28, 2012
When I boot up my laptop it tells me it was shut down improperly so I picked the recommended option . Then it seems to get past the dell logo with the loading bar under it, then the screen changes to where you have the option to choose a user but ere is not option or anything on the screen but the back round anything I can do to fix this.
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Dec 9, 2011
Acer Aspire 4810TZ will not load past acer splash screen. It says F2 for setup at the bottom of the screen but, i press (keyboard works fine) but, it just keeps loading. So basically i have no access to anything from splash screen.I have removed battery, power cord - restarted without and both etc.I have not reset CMOS but, everything seems to power up and there is no other external device connected.I have reseated the RAM and additionally tried to boot without them, i noticed that trying to boot without RAM the motherboard didn't make any sounds.
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Jan 8, 2013
My laptop lenovo z580 i5 3gen 4gb ram. My problem is when I start my laptop it come lenovo and same agin and agin it dosent start. If I shut it down and start it after 2min it starts. [URL]
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Apr 18, 2012
It's a newly built computer with a fresh copy of Windows 7 64-bit. I'm running a:
-Radeon HD 7970
-i5 2500k
-2tb hdd
-asrock extreme4 gen3 p67 mobo
-16gb ddr3 ram dual channel
-1200watt psu
-nzxt phan-002 green case with all working fans
The problem I'm having is that whenever I boot up my computer, I can't make it past either the Welcome screen on the Windows login or past the actual Windows startup itself. I'll either get a black screen directly after the Welcome screen or my desktop will load, but I will find that if I click on anything, everything freezes up and I'm forced to restart. It has been intermittent at times, and I have actually had "good boots" where I could use my computer as if nothing was wrong... But that seems to be very random. This problem has been plaguing me for about 5 days now. And after much persistence, forum-browsing, and troubleshooting, I'm coming here to seek advice.
It all started when I uninstalled my ATI 12.2 video card Drivers and the ATI Catalyst Control Center. I intended to reboot my computer and install the new 12.3 drivers. The login/startup problems all started from there. I tried a multitude of things:
-restarting my computer.
-unplugging everything and plugging it back in (all the cables had worked flawlessly for over a month for moderate-heavy use per day)
-reseating my video card
-trying another video card in my computer
-in fact, an nvidia card, and had gotten the nvidia drivers (which are now totally uninstalled and swept clean with Driver Sweeper) to work, and had a couple good runs... But even then, it wasn't a for sure deal as the startups were sketchy then. and upon reinstalling the hd 7970 and new drivers, also a few good startups, but the problem persists.
-checked the bios to see if all my hardware was being detected properly
-checked for drivers for my motherboard
-checked ati's web site to make sure i got the right drivers
-used safe mode to do a LOT of troubleshooting, such as:
-scanned my computer with a complete scan with both avast and malwarebytes, and now also superantispyware. (found a few tracking cookies that were removed, but the bad startups still persist)
-ran system file checker tool and found no problems
-ran a chkdsk and came up with no errors
-uninstalled everything i installed that same day (two games)
-scanned the games setup files that i installed, thinking they were infected, came up clean.
-tried to uninstall the ATI drivers and attempt different fixes, but in safe mode, can't uninstall OR install ATI drivers, even with edits to the registry or via command prompts
-uninstalled the ATI drivers from the device manager and this seemed to help a little, but windows was still inconsistent
-used system restore to restore to a point BEFORE i uninstalled the drivers, but the problem persisted... That really threw me for a loop.
-the ONLY thing that worked, even momentarily, was when i tried Last Known Good Configuration after having installed the nvidia video card. it worked for a moment, but things were still loading slowly and wasnt standard operations. bad startups persisted soon after.
i've done lots of stuff to try to alleviate and see what the problem was... if i remember anything else i did, i'll let you know, but that's everything i can recall at this moment. for the first few days, i thought my computer instability was because of the ATI driver malfunction, which could be true... But now I'm thinking it's more because of an error lurking within either explorer.exe or the login process itself. because i could get sticky keys to pop up amidst the black screen of death earlier, and with zero input lag. got the sticky keys to pop up again when my desktop appeared on one semi-successful startup... but upon opening any folder, or clicking anything at all really, everything goes to *** and lags out till i have to restart. i want to avoid having to reinstall windows at all costs. i am not one for giving up unless ALL options are exhausted, and i feel i have yet to do that. I have a lot of information on my computer, most of my 2 tb are full of things. entertainment for the most part, but took a while collecting from various sources and dont want to have to rip them again and whatnot, as the hard copies are scattered about with friends.
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Jul 12, 2012
So earlier on, my laptop wouldn't respond so I shut it down. When I went to turn it off again it came to a screen saying "Windows failed to start up, a recent hardware or software change might be the cause". There is two options: Start Windows Normally, or Launch Start up repair, which is recommended. When I click on Start Windows Normally, it loads for about 20 minutes then restarts itself and lands back at the windows failed to start up page. When I click on Launch Startup Repair, it says "Loading windows files" and loads for a few minutes before showing the windows loading symbol, and then it goes to a black page with a cursor pointer on it. I can move the cursor about, but no matter how long I wait, it doesn't do anything. There is no F8 option ever when I start up my laptop, even when it was working. I am using windows 7.
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Apr 2, 2012
I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times.
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Jan 1, 2013
i recently install new updates on my laptop , after downloading and installing and asking me to restart my computer ,i did choose to restart now . After booting up again it is now stuck on windows 7 logo screen on startup. I tried booting up on safe mode and last known good config. but it didn't work. Also tried to use windows installation disk but it doesn't work either it just keep loading on "setup is starting" also tried "repair my computer" option but it just show me just a plain black screen
i had a Toshiba satellite laptop l745d with a6 vision AMD graphic card,windows 7 ultimate x64 os , 4gb of ram quadcore
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Nov 29, 2012
I just picked up a used Samsung Series 3 Laptop and had an issue with the keyboard not working properly. While reinstalling some drivers the computer re-started itself and then proceeded to freeze on the "starting windows" screen. I tried to run the windows repair option, it boots into a green background which says'please wait'...well I waited and waited and nothing happened so I kept retrying it. Eventually I left this on for a half hour or so and it actually finally went into the windows repair option!
I chose to re install windows from the partition and thought everything was fine, it went through the downloading and installing of those files and restarted, froze on the 'Starting windows" screen. I left it there for 40 mins plus, thinking maybe it just needed time, the only thing it did was reset itself after 30 or so minutes and froze again. I tried going into Bios and resetting the defaults, I don't even care about the keyboard not working anymore, I just want to get the computer functioning again!
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Oct 13, 2011
I really need some help with something and I'm at wit's end with this thing. My Windows 7 Dell laptop refuses to boot up past startup repair. When startup repair finishes, it says it can't fix the problem automatically. Upon reading the logs of startup repair, it says file d: ci.dll is corrupt
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Oct 10, 2012
I was on my computer when out of nowhere it shutdown and restarted with the satrt up repair. It says it can not fix the computer automatically and says this in the details window
problem event name: startup repair offline
problem signature01: 6.1.7600.16385
problem signature02: 6.1.7600.16385
[Code].....
I tried to run a scan in the command promt window but it said that another repair was running and the computer needs to be restated which i did and the whole thing just starts over again. I dont want to lose any of my pics so i dont want to have to reinstall anything
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Sep 9, 2010
My boys PC is running windows & and is stuck at Startup Repair, it runs, then comes up with "Sratup repair cannot repair this computor automatically" He did have that wonderful AV suite virus on there which i managed to get rid of, then this happened. A few people have said do a fresh install of W7 but he has loads of pics and music on there that i dont want to lose. Can i do an reinstall without losing data? ah, but, plum of the day award could go to me as the problem could be hidden in one of those files??OR do i take his HDD out and back up only the necessary files he wants to keep, then put it back and do a custom install from there?
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Oct 13, 2011
My Windows 7 Dell laptop refuses to boot up past startup repair. When startup repair finishes, it says it can't fix the problem automatically. Upon reading the logs of startup repair, it says file d: ci.dll is corrupt.
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Jan 13, 2012
bought a used dell inspiron laptop w/windows 7 but it is protected by password at start up / what can I do to get past that?
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Sep 16, 2012
I have a used desk top that has a login password. How do i get past this so i can do a ful system restore?
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Oct 19, 2012
When i start my laptop my icons and start menu disappear after about 1 second. My background disappears after about 15 seconds and i am left with a white screen and my cursor.
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Jul 18, 2011
Whenever I start up my laptop now, it immediately goes to black screen with a blinking "_".I've been able to boot into the Vaio diagnostic by holding F10 on start up.I've ran the hardware diagnostic and found no errors on the cpu or hard drive.I then reformatted and restored the factory settings through the diagnostic. The laptop still boots up to the black screen. [code]
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Nov 18, 2012
i did try every single option to fix my laptop ,even safe mode is not working and also i cant reboot , because nothing comes up, just freezed starting up screen.
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Dec 12, 2012
I sent my computer out for repair under warranty for an LCD display replacement and it came back with a random white screen on boot. It is random and is not connected to anything previously attempted. 85% of the time it is OK, then out of no where when I boot it up white screen.
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Oct 27, 2012
sung laptop (rv510) and when i load it up it won't load past the windows 7 screen dose anyone else have the same problem as me if you do and have fingered out how to fix this
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Mar 1, 2012
So one day I shut down my laptop (Sony Vaio, E series, VPCEB15FG, Windows 7 home premium 64-bit). The following day when I tried to turn it back on it refused to go beyond the welcome screen.. And it just kept restarting. So I started it in safe mode with networking and that seems to be working fine..
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Jan 12, 2012
I've got a: Presario CQ62 notebook pc with a AMD Athlon(tm) II P320 Dual Core processor, and I can't get past the start up screen with the "starting windows" animation. It will show part of the animation then simply hang. I have a very bad battery but am keeping the computer plugged in. When I attempt a system recovery it says: "A disk read error occurred press ctrl+alt+del to restart" I've tried this many times and I get the same message each time. Beyond that I have no idea what to try.
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Oct 9, 2011
My mother's Toshiba laptop is less than a year old, and has been acting up lately. She doesn't download anything on it apart from windows updates, but she does have it set up to use a proxy server (through a legitimate service) so that she can watch her beloved BBC here in the U.S., which is mainly all she does on the computer. It suddenly started freezing/sticking on the blue welcome screen with the spinning circle when she tries to boot.(Sometimes it acts like it's doing something, sometimes it freezes. I left it for upwards of half on hour to see if it would finally get to the desktop, but it didn't.) I've tried starting it in safe mode with and without networking, to no avail. At one point, through logging in/waiting/closing the laptop/opening it again and such, I was able to "change user" and login, which did get me to the desktop. However, I wasn't able to do anything before it froze completely.Ctrl/Alt/Delete didn't help.
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Sep 27, 2012
I use Windows 7 64-bit and it wont get past the start-up screen. I would like to retrieve some personal files from my hard drive before i reinstall windows, is there any way i can do this without removing my hard drive and as a last resort could you guys link to some good videos/guides that are in detail about removing your hard drive and inserting it into another computer.
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Oct 9, 2012
Windows 7 machine working fine from 20 april 2011 - 5 October 2012 I found an old cd and stuck it in the machine to see what was on it. Turns out a few scanned hi-res images and a fujiimage viewer.exe file. I thought i'd open the image viewer and see what it was. Double clicked and away we went. I moved the mouse to navigate to the start of the image viewer and the computer froze (blue circle thinking icon) I waited 5 mins and then ctrl + alt + del to get to task manager. Pulled that up - image viewer not responding - so attempted to close the program from task manager. Poof windows lost all my desktop icons and went to the loading screen background not my desk top background. I waited another 5 mins and then hit th re-start button.So comp goes back to loadup - gets to the bit where windows is loading and the flag comes up all nice and shiny. Freezes. Reset. your computer falied to load. Options to check and repair or star windows normally. Start win normally, get to flag screen. freezes. back to your comp failed to load. go to repair. wait 1+ hours. windows cant repair. reboot. your comp failed to load (im getting sick of typing it let alone looking at the bloody thing). Start win safe mode. starts gets to log on. loads desktop. looks ok. restart. gets to logon. slowly ( i mean over 5 mins to get to desktop). gets to desktop. hit Ie falis to load. firefox fails to load. desktop greys out. try to shut down. takes 2 mins to get past logging off sign. then hangs on win shutting down sign. I reset again I knew bios battery was on it's way out so I changed that, also f8 at startup and chose load from last known good configuration. over 40 mins to get to desk top. after 2 mins of trying to click on the desktop icons greys out. cant pull up task manager.
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Nov 15, 2009
I am running a Linux OS right now and am trying to install windows 7.
I turn on he computer and run off the disc. It let's
me load off the cd but can't get past the starting windows screen. Above the
starting windows is a spot of color but no other graphic.
What do I do from here?
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Mar 26, 2011
Fujitsu Siemens laptop, Intel dual core, 1.75g ram. When I restart it, fails to load and doesn't even show to startup screen, nothing, just a black screen. so, I must shut it down from the power button. And if I start it rapidly, it's possible to not start from the first try. I made a fresh install of the OS, nothing. Can this be a hardware problem?
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