Can't Get Past Startup Repair
Oct 10, 2012
I was on my computer when out of nowhere it shutdown and restarted with the satrt up repair. It says it can not fix the computer automatically and says this in the details window
problem event name: startup repair offline
problem signature01: 6.1.7600.16385
problem signature02: 6.1.7600.16385
[Code].....
I tried to run a scan in the command promt window but it said that another repair was running and the computer needs to be restated which i did and the whole thing just starts over again. I dont want to lose any of my pics so i dont want to have to reinstall anything
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Oct 13, 2011
I really need some help with something and I'm at wit's end with this thing. My Windows 7 Dell laptop refuses to boot up past startup repair. When startup repair finishes, it says it can't fix the problem automatically. Upon reading the logs of startup repair, it says file d: ci.dll is corrupt
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Sep 9, 2010
My boys PC is running windows & and is stuck at Startup Repair, it runs, then comes up with "Sratup repair cannot repair this computor automatically" He did have that wonderful AV suite virus on there which i managed to get rid of, then this happened. A few people have said do a fresh install of W7 but he has loads of pics and music on there that i dont want to lose. Can i do an reinstall without losing data? ah, but, plum of the day award could go to me as the problem could be hidden in one of those files??OR do i take his HDD out and back up only the necessary files he wants to keep, then put it back and do a custom install from there?
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Oct 13, 2011
My Windows 7 Dell laptop refuses to boot up past startup repair. When startup repair finishes, it says it can't fix the problem automatically. Upon reading the logs of startup repair, it says file d: ci.dll is corrupt.
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Jul 12, 2012
So earlier on, my laptop wouldn't respond so I shut it down. When I went to turn it off again it came to a screen saying "Windows failed to start up, a recent hardware or software change might be the cause". There is two options: Start Windows Normally, or Launch Start up repair, which is recommended. When I click on Start Windows Normally, it loads for about 20 minutes then restarts itself and lands back at the windows failed to start up page. When I click on Launch Startup Repair, it says "Loading windows files" and loads for a few minutes before showing the windows loading symbol, and then it goes to a black page with a cursor pointer on it. I can move the cursor about, but no matter how long I wait, it doesn't do anything. There is no F8 option ever when I start up my laptop, even when it was working. I am using windows 7.
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Dec 15, 2010
My problem is this; a freind has got a HP Laptop, 2gb memory, 80gb hard drive, Intell graphics and Win 7 Home Ed as his O/S.He lent his laptop to a freind who seems to have screwed it up as for some reason when it starts up, it wont now go beyond StartUp Repair. I have tried both system restore as well as command prompt to format the disk to no
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Jun 25, 2012
Okay, so I woke up my computer from sleep mode yesterday, and it worked perfectly fine for all of five minutes before everything except my cursor froze. I waited for it to unfreeze or give me a "not responding" message for about twenty minutes, but when it didn't, I manually shut it down by pressing the power button, since I couldn't get to the start menu. But when I turned it back on, an error message appeared. I don't remember exactly what it said, but it gave me the option to either: "Launch startup repair (reccomended)" or "Start Windows normally". So I chose to launch the startup repair since it said that it would fix anything that had caused my computer to stop working, but it's been "searching for problems" for about five hours now! The blue bar just keeps scrolling past, but other than that, nothing's happening. Does anyone know how to fix this? Or should I call someone to check it out? Will I lose my files? I tried to "Start Windows normally" as well, but nothing happened at all... Oh, and it's an Acer laptop with Windows 7 on it
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Dec 14, 2012
windows 7 startup repair on every boot but after startup repair hibernate works. How to fix?
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Mar 29, 2010
So I just finished installing Windows 7 on a Gateway 32-Bit Laptop. It was originally Windows Vista. As it starts up, It takes me to the System Recovery Options menu where I pick my OS. I choose Windows 7 and I am greeted with another window. I can choose to Startup Repair or System Restore, etc. I choose Startup Repair and after it is done, it says,
"If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer. If you continue to see this messgae, contact your system administrator or computer manufacturer for assistence."
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May 11, 2011
I am pretty sure that a virus cause this, right before my computer shut down on it's own my anti virus popped up and said that a Trojan was found but I didn't have to do anything. Then the computer shut down and when it restartrd started to load files and then go into startup repair, only it couldn't fix it. I tried a restore, but again it said that the startup files wern't there. I just quickly scanned the diagnostic details and noticed something that said "boot critical file C:CI.dll is corrupt".
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Nov 29, 2012
I've tried F8, F2, and F12 to get to safe mode or startup options but all I ever get is the option to either start normally or launch repair. The function keys appear to do nothing. Launch normally doesn't work and just cycles me back to the two options again. Repairing just keeps "repairing" with nothing ever happening indefinitely. It will ask in the beginning if I want to restore to a different time, and if I click yes, nothing happens except that it keeps "repairing". There's nothing important on the hard drive that needs to be saved. I want to reformat, but I didn't get any disks with the computer, since it said I could use Dell Restore on my desktop, which of course I can't access now. Is there any free, safe program I can use to boot it up and restore? And can I even use a disk to restore if I can't access the advanced boot options to change it to "boot from disk"?
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Jan 14, 2011
Ever since I bought my new computer and installed Windows 7 64 bit Pro I have noticed that sometimes when I start my computer the startup locks up or crashes, requiring me to restart or it takes me to the system repair screen and running this process does nothing.
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Oct 5, 2012
I cannot get my computer to restart. It tries to restart but keeps saying that startup repair cannot repair computer automatically. I try to do a system restore but it won't let me do that either
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Mar 24, 2012
On start up a black and white gateway screen flashes followed by a startup Repair window.This gives me a pop up that says Startup Repair cannot repair this computer automatically.There is the option of sending the information to microsoft or viewing problem details.When looking at the details, Problem Signature:Problem Event Name:StartupRepairOfflineProblem Signature 01:6.1.7600.16385Problem Signature 02:6.1.7600.16385Problem Signature 03:unknownProblem Signature 04: 21200290Problem Signature 05:AutoFailoverProblem Signature 06:11Problem Signature 07: CorruptFileOS Version:6.1.7601.2.1.0.256.1Locale ID:1033Underneath the pop up box, The startup Repair window says WIndows cannot repair this computer automaticallywith the option of viewing diagmostic repair details or viewing advanced options for system recovery and support Under the advanced options, I have tried the startup repair, the system restore, the command promptchkdsk/f/rNone of which have worked Prior to this the notebook was working fine last night, I did not install anythingI ran the Farbar Recovery Scan ToolMod Edit: Removed FRST data, this is a malware tool not permitted in this forum and you have made no indication that this is a malware situation ~ Hamluis.
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Jul 31, 2010
Start up repair cannot repair this computer automatically , I am getting this all of the time now when starting the PC ,i am sure it started when a new video card got put in but not sure?
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Mar 10, 2011
I have no idea what was the last thing done on this computer (it is my wifes), but I do know that every now and then there has been a disc failure, checking disc startup, but it has always had a positive outcome.[CODE]
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Jul 24, 2012
i use ubuntu OS and windows7 professional on an HP dv5 notebook, last week i made a mistake in that i removed the battery while the machine was on as i was using windows7. the time i tried to restart it again it recommended startup repair which ran but 'could not repair it automatically' i tried the f8 options but to no avail. when i run scan and memory diagnostics all are successful but the system can still boot. am able to view my data on windows through ubuntu but ubuntu can't execute windows programs. what should i do to restore windows without loosing data?
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Apr 18, 2012
It's a newly built computer with a fresh copy of Windows 7 64-bit. I'm running a:
-Radeon HD 7970
-i5 2500k
-2tb hdd
-asrock extreme4 gen3 p67 mobo
-16gb ddr3 ram dual channel
-1200watt psu
-nzxt phan-002 green case with all working fans
The problem I'm having is that whenever I boot up my computer, I can't make it past either the Welcome screen on the Windows login or past the actual Windows startup itself. I'll either get a black screen directly after the Welcome screen or my desktop will load, but I will find that if I click on anything, everything freezes up and I'm forced to restart. It has been intermittent at times, and I have actually had "good boots" where I could use my computer as if nothing was wrong... But that seems to be very random. This problem has been plaguing me for about 5 days now. And after much persistence, forum-browsing, and troubleshooting, I'm coming here to seek advice.
It all started when I uninstalled my ATI 12.2 video card Drivers and the ATI Catalyst Control Center. I intended to reboot my computer and install the new 12.3 drivers. The login/startup problems all started from there. I tried a multitude of things:
-restarting my computer.
-unplugging everything and plugging it back in (all the cables had worked flawlessly for over a month for moderate-heavy use per day)
-reseating my video card
-trying another video card in my computer
-in fact, an nvidia card, and had gotten the nvidia drivers (which are now totally uninstalled and swept clean with Driver Sweeper) to work, and had a couple good runs... But even then, it wasn't a for sure deal as the startups were sketchy then. and upon reinstalling the hd 7970 and new drivers, also a few good startups, but the problem persists.
-checked the bios to see if all my hardware was being detected properly
-checked for drivers for my motherboard
-checked ati's web site to make sure i got the right drivers
-used safe mode to do a LOT of troubleshooting, such as:
-scanned my computer with a complete scan with both avast and malwarebytes, and now also superantispyware. (found a few tracking cookies that were removed, but the bad startups still persist)
-ran system file checker tool and found no problems
-ran a chkdsk and came up with no errors
-uninstalled everything i installed that same day (two games)
-scanned the games setup files that i installed, thinking they were infected, came up clean.
-tried to uninstall the ATI drivers and attempt different fixes, but in safe mode, can't uninstall OR install ATI drivers, even with edits to the registry or via command prompts
-uninstalled the ATI drivers from the device manager and this seemed to help a little, but windows was still inconsistent
-used system restore to restore to a point BEFORE i uninstalled the drivers, but the problem persisted... That really threw me for a loop.
-the ONLY thing that worked, even momentarily, was when i tried Last Known Good Configuration after having installed the nvidia video card. it worked for a moment, but things were still loading slowly and wasnt standard operations. bad startups persisted soon after.
i've done lots of stuff to try to alleviate and see what the problem was... if i remember anything else i did, i'll let you know, but that's everything i can recall at this moment. for the first few days, i thought my computer instability was because of the ATI driver malfunction, which could be true... But now I'm thinking it's more because of an error lurking within either explorer.exe or the login process itself. because i could get sticky keys to pop up amidst the black screen of death earlier, and with zero input lag. got the sticky keys to pop up again when my desktop appeared on one semi-successful startup... but upon opening any folder, or clicking anything at all really, everything goes to *** and lags out till i have to restart. i want to avoid having to reinstall windows at all costs. i am not one for giving up unless ALL options are exhausted, and i feel i have yet to do that. I have a lot of information on my computer, most of my 2 tb are full of things. entertainment for the most part, but took a while collecting from various sources and dont want to have to rip them again and whatnot, as the hard copies are scattered about with friends.
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Feb 18, 2012
I have a Dell Inspiron and a while ago I shut down my PC and the next morning I was faced with options to repair my computer. It hung on the screen for ages before it actually came up with startup repair and supposedly fixed the problem. A few days later, everything got very slow and started to freeze a lot and before long, booting the computer got very slow as well as it hung for about ten minutes on a black screen after the 'welcome' screen before finally starting up. I decided to reinstall the operating system (I did NOT reformat the C drive), so I borrowed my Grandma's external hard drive and copied my files. After reinstalling using a Dell Windows 7 64-bit Home Premium Re-Installation DVD, I copied and deleted the files off the external hard drive onto my PC (I didn't know it would create a Windows.old folder) and started installing programs. Then I left it overnight to install quite a big program. This morning, somehow it had turned off. I turned it on and it gave me the safe mode options and a 'start windows normally' option. I chose the latter and after typing my password it hung on the welcome screen again. I left it for ages and it just went back to the user login screen again. I pressed the red button in the corner to shut it down but it just hung once again on an empty screen so I did a hard shutdown (held down the power button). I turned it on again...startup repair. It gave me the option for system restore, which I did (then realising when it finished that I hadn't made a backup). I booted it, and again it wouldn't start properly. At this time, safe mode booted fine. After trying various things (even using a compressed air can to get rid of dust) and a few hard shutdowns, suddenly every option from the advanced boot menu took me to startup repair except 'Repair your Computer' which gave the normal options for repair (although now it only gives me 2, Startup Repair and DataSafe Restore and Emergency Backup. Now when I do startup repair, some times it says it has fixed the problem, and sometimes it says it cannot be fixed automatically and gives me information on the problem (a few things it said were: 'StartupRepairOffline', 'AutoFailover' and 'CorruptRegistry').
I can't reinstall my computer because then I would lose my precious files.
Is there some way I can save my files and reinstall or even just save my files somehow or am I screwed?
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Apr 11, 2011
getting past the windows 7 startup password on my laptop. It wasn't there before, but this morning I tried getting on and it won't let me enter safe mode or the boot menu. It's a black screen with a blue rectange that says "enter current password" I have tried doing the ctrl alt delete thing and F2, F8 and F12.. But nothing works!
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Jan 13, 2012
bought a used dell inspiron laptop w/windows 7 but it is protected by password at start up / what can I do to get past that?
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Sep 16, 2012
I have a used desk top that has a login password. How do i get past this so i can do a ful system restore?
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Jan 2, 2013
my laptop wont run past the start up screen! it freezes and then goes black. or if it restarts it goes to either lauch startup repair or safe mode. I have tried system restore, repair best last configuration. none have made a difference i am running it through safe mode at the moment as that is the only thing i can get on..i have no idea what else i can do!
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Jul 30, 2012
the Startup screen. So I went to the Startup repair tool as was recommended, but after few tries nothing has changed. So I tried to recover to previous recovery point, but also nothing. Then I tried booting to Safe mode, and I saw that during the loading process there was no file shown as succesfully loaded. I might also know what could be the cause of this problem, because yesterday when I was shutting Win down, there was a blackout so obviusly some files are corrupted.
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Aug 17, 2010
I hate it when this happens and so far, the startup repair has always been able to fix the problem. Today, I'm not so lucky.
I'm using my other built right now coz I have to work. I don't remember what updates I did last night but I do remember the dvd drive firmware was updated.I popped in the system restore disc, start it up and the same page appears: Start with windows start up or Start windows normally. Tried both and neither one of them would bring up system restore. This built was only a month old and was hardly used so far so no system restore point was created at this point. I have files in it that I would like to keep but I can't get to them right now so a clean fresh install is needed but I can't get it up.
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Feb 3, 2012
I have a Toshiba Satellite C655-S5132 that just shut down & now will not boot Windows 7. Just goes to black screen w/blinking cursor then goes to 'startup repair' (which I'm postiive this is a virus of somekind) & will not allow me to do anything. Just repeats itself. I downloaded Windows 7 repair to a CD-R, chgd BIOS settings to CD/DVD to boot first, saved changes, and will NOT pull/boot up from disc. I've tried 2diff repair discs, both do not work. 'F8' does not do anything for me, not able to get to 'safe mode'. Computer is only 2yrs old.
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May 5, 2012
I have a Toshiba Satalite p205 which came with Vista pre-installed. I installed full version of Win Ultimate and everything was fine for awhile. Later on after numerous updates it started to want to do a startup repair 3 out of 5 times. My last resort was formatting and re-install.
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Jun 1, 2009
How to Run a Startup Repair in Windows 7 ?
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Sep 23, 2012
It started automatically in the middle of the night and nearly 24 hrs later it's still going. I tried to stop it and a window pops up saying it can't be stopped. Every 5 min or so the computer restarts and the Startup Repair continues. I've tried to stop it during the startup with alt F2 but I don't get any choices such as Safe Start, only Start Windows Normally.
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May 18, 2011
Whilst looking for a keygen for Microsoft Office 2010, I must have got a bad file.. yay. When I clicked on the app, my computer immediately went to the Startup Repair window and has been relentless. I've tried opening in SafeMode thru F8 for a system restore, no good. And attempted to start windows normally through F12.
Finally, the Startup mode is over and I'm attempting to turn it back on ... and we're right back into Startup Repair.
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Jun 26, 2011
My laptop keeps running Startup Repair during every startup and I can't boot my computer normally. I tried running Startup Repair multiples times but I'm still getting the same problem. Also, System Recovery did not work.What happens is Windows just starts to boot up for a few seconds, it says "Windows Starting", then the screen goes black for a second and it says "Windows is loading files..." and a loading bar fills up, then it goes black for a while and then the startup repair starts. The Startup Repair then says it cannot repair this computer automatically so I have to shutdown the computer. Problem signature:Problem Event Name: StartupRepairOfflineProblem Signature.
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