Which Remote Support Software To Purchase For A 50+ User-base
Jan 15, 2013
I am currently trying to decide on the best remote support software to purchase for a 50+ workstation business. I have experimented with Real VNC and TeamViewer, and whilst they are quite comparable I noticed that TeamViewer has a feature called "Seamless Windows". I will be providing remote support to local users, and several interstate branches - therefore the software that I decide on must accommodate a wide diversity of geographical locations.I was also looking at a product called GoverLAN, but it seems to me that GoverLAN only works on a single LAN and can't be used over a WAN in a similar way to both RealVNC & TeamViewer?
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Apr 3, 2012
Windows XP Remote Desktop Behaviour is desireable. that is, when one account is logged in, if another account is tried to use to log in remotely from another computer, then the 2nd user cannot connect and it is indicated who is currently logged in.
Windows 7 Default behaviour is to allow the second user to try to disconnect the first user through a query message which has an idle timer.
Is there any way to change the behaviour back to windows xp, where 1) disconnection of the 1st user session is not possible, and 2) it is indicated which user is signed on?
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Dec 5, 2012
New to Windows 7 and have a question. It seems my test machines keep going into some kind of sleep/hibernate state that prevents me from VNC'ing to them. All I want is for the monitors to go to sleep after 15 minutes, but the machines to stay on. We do a lot of work during off hours, but the few test machines all seem to go night-night on me when I try to access them during those times.
Does anyone know which group policy settings I should use in order to help with my late night VNC'ing?
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Dec 31, 2009
I noticed the other day when I was reading through the forum that there is a Windows 8 site. I checked it out and it is nice to see that when the betas come out people will be able to help each other there. I also have notice that there are some great people on this site and have resolved many problems with Windows 7.
My question is: Is there a sister site to this one for Windows XP? And do the same smart users here read and reply in it? I have a Windows XP problem that no one has been able to solve and I would like to post it in these forums and see if someone is smarter than Microsoft at resolving a problem.
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Jun 6, 2011
How do I setup remote login that would allow 3 or 4 people to login to the same computer.Each person would have their own Windows User Account name, with different privileges.I don't know what software could do this. Could I please have some recommendations? The computer being connected to would be Windows 7, and there is no special network equipment besides a consumer router.This is a very small business and keeping costs under control is important
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Apr 26, 2011
I recently reinstalled Windows 7 Ultimate. After reinstalling and re-creating the user accounts I noticed that I could no longer use this PC as a host for Remote Desktop as I had before.
Also, I can no longer switch users, instead I have to Log off each time a user wants to log on. I have done the gpedit.msc (policies/templates "hide entry points for fast user switching" which is disabled.
I have also added a registry HideFastUserSwitching. These two tips are offered in a few places.
I have also deleted the original user accounts and remade them just in case there was a corruption. I keep all data in a data partition so I just point the newly created accounts back to that partition. Could that have something wrong with it?
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Feb 16, 2013
i am trying to update my BIOS. I went to insyde website (thats the bios manufactor) but then no longer provide the end user support downloads or whatever... and next then i went to acer (my system brand) and they have a few BIOS updates but i do not know which one to choose.
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Nov 30, 2012
I set up a standard user account on my desktop and it worked. I did the same thing with my laptop and when I try to enter a password in my standard user account on the laptop, it says the logon feature will not support it. Is there something I am overlooking seeing that it works on the desktop?
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May 16, 2011
I have a Windows 7 network set up and whenever I connect remotely to another computer and lock their input such as their keyboard and mouse, the remote user still has the ability to press ctrl alt del, which then allows them to use their keyboard and mouse. My question is, is it possible to disable the ctrl alt del functionality in Windows 7 so that that Blue security screen does not appear? I have tried lots of remote desktop controlling software which has the option to lock the remote computer input, but they still can press ctrl alt del and unlock their keyboard and mouse. How do I stop this?
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May 13, 2011
Bought a 5 year plan of AVG, and I DON'T want to uninstall. Combo fix would be great, but how do I re install with the purchase key??
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Feb 1, 2012
I teach a variety of basic IST courses at a local college. I'd like to be able to familiarize my students with more than the "canned info" available in the text. Is there a Windows 7 shell program (for want of a better term) that would enable me to perform (simulated) Control Panel functions?The school IT Department has (for obvious reasons) restricted student permissions to most system features. However, if I were able to demonstrate tasks/functions of this type I'd be able to provide students with some "real world" knowledge that they could apply to their own PCs.
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Sep 8, 2012
Sir I have purchased my sony SVE14A15FNB laptop in June 2012 and gives screen of death.
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Oct 1, 2009
Hope someone can help me! As a UK student I can from today purchase a copy of Windows 7 Home Premium [Upgrade] or Windows 7 Professional [Upgrade] 32/64-bit for £30. This is a fantastic offer and one which I am hoping to take advantage of.
I have a laptop that came pre installed with Vista Business (there is a legitimate serial stuck to the base of the machine) but after months of frustration with the OS I wiped it and installed Windows 7 Ultimate 64 bit RC1, which I am delighted with.
The problem I now have is, if I purchase Windows 7 Pro Upgrade will I be able to install it? The website gives the option of a direct download for £30 or a direct download plus something called a "Disk Kit" for £39. If I have to do a clean install anyway, will it matter that I'm not running Vista or XP? Do I need the disk kit or does the download come in the form of an ISO which burns to DVD like the RC1?
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Oct 26, 2009
i was wondering if anyone knows or have an idea when Windows 7 will be available on the EPP or Employee Purchase Programme?
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Feb 3, 2013
I am wanting to purchase Windows 7 64 bit.I was going to purchase it from software4students but they aren't selling it any more.So I am wanting to purchase it but for a relatively cheap but legit price.I preferably would go for Professional but am Happy for Home Premium if the price is above £20 different.This will be for a new build so would an upgrade disk work or will I need to purchase a full version?Can anyone recommend any good UK sites for me to buy it from?
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Feb 19, 2009
I am wondering which network to purchase so that I don't have driver issues with win 7.
Anyone know a good card?
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Jul 2, 2009
I had Vista installed, and ordered the Windows 7 upgrade. Meantime, I installed Windows 7 RC, which I got off the net. I also activated this copy. Now I need to know how to go from this RC version to my purchased version in October. Go back to Vista and then install the purchased upgrade? Or is there a way around that?
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Oct 13, 2011
looking to buy a decent laptop with a modest budget of 300-400 usd which i will be using mainly for: 1. browsing (Internet, facebook, mail...) 2. video/audio chatting 3. media storage (music, docs, pictures etc) 4. ms apps 5. casual games 6. memory and any other upgrade
following specs: 1. brand (priority is durability) 2. processor 3. ram 4. memory 5. os 6. 32 bit/64 bit 7.
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Nov 19, 2009
I have a licensed copy of Windows 7 Home Premium installed. I want to upgrade to Windows 7 professional now, because I want Remote desktop capabilities. I know you can purchase an easy upgrade from microsoft for 90 bucks and just enter the key they provide you.
Can I purchase upgrade media from say, ebay for cheaper and do the same thing with that code, rather than doing an entire install?
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Nov 8, 2011
I know there have been a number of posts on this subject but I have been unable to find a solution. I have 2 Windows 7 machines, both running SP1.
My HP Pavilion is running 64-bit and my Dell Latiude E6400 is running 32-bit. I can successfully RDP from my Dell and even my Apple iPad (via an RDP client) into my HP Pavilion. However, the problem is that when I try to RDP from my Pavilion into my Dell I get connected but all I see is a BLACK from the Dell machine. The only thing i can see is the Status bar at teh top telling me that i am connected. A few moments later I get a popup message telling me that the machines have failed to communicate.
I have confirmed that RDP settings are identical on the Pavilion and Dell. I have even downgraded the Dell NVIDIA graphics driver to an older version based on the recommended version on the Dell support web site.
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Nov 7, 2012
I am using Windows 7 Pro 64bit, trying to use Windows remote desktop to connect to another PC in the LAN and install software. Right click on the .exe and choose run as admin. As soon as I do that I get a black screen with 2 white bars in the upper left hand corner(looks like a pause button). The user who's pc I am connected to sees the log inbox for the admin creds, how ever I can not get to it. How can I make that screen stop popping up?
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Feb 17, 2012
I got a BSOD during a credit card purchase and it was right after I finished entering all the information and then clicked checkout or whatever. As soon as the page loaded saying "Processing order...", about 3 seconds later it just crashed.
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Jan 11, 2013
Idk if I can do this or not, but I am looking to purchase an ISO of a Windows 7 Home Premium OEM x64. It needs to have all the updates integrated in it, along with IE9 and all that good stuff. I format and reinstall Windows numerous times a day and this disc would do me wonders. I have tried doing it myself with RT Lite or whatever it was but couldn't figure it out and didn't have the time nor patience to constantly reinstall Windows to make sure it was working.If this is in the wrong section, I apologize and just let me know where I need to go! If purchasing this stuff is not allowed feel free to simply delete this thread.
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Jan 30, 2013
I use a windows 7 OS and on january 25, 2013 my computer possibly downloaded a virus or something. I know my way around the computer on an intermediate level but cannot find any strange exe files. I have nortons and it did not stop this download. I think my files are on the computer since 300GB is still being used on my harddrive.
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Aug 30, 2011
We have several remote systems that can all connect fine. I am having an issue with one box. It is a windows 7 home premium machine with netgear wireless nic. When I open mstsc to connect to a remote machine I put in the ip address and click on connect.I receive an immediate failure with the text "This computer can't connect to the remote computer. Try connecting again...blah blah"I have a server 2008 r2 with Network level authentication enabled. I have 8 other systems that are hardwired, at different geographic locations and all connect fine. I have not made any changes on the server side since this problem seems to be local to this client only. On the client I have made the following changes/observations. I have disabled the firewall, cleared the remote desktop cache, remove the MRU entries from the registry, verified that port 3389 is open via telnet. I have been bashing my head for days trying to figure out why this one box is not working. The problem occurs for every user on the box including the admin.I don't receive the box that prompts for warning if there is a server authentication issue but I think that is because I selected ignore at some point and said yes to continue. I'm not sure where that cache resides to delete that selection.
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Nov 12, 2012
i would like to connect using RDC from my netbook (using windows 7 starter) to my desktop (using windows 7 professional) on the road.i have followed all the steps here: Allow Remote Desktop connections from outside your home network when i try to connect i get the dreaded "remote desktop can't connect to the remote computer" error message.
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Sep 20, 2011
find Base System Device driver for my Dell Latitude E4200 laptop
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Nov 10, 2009
Sony VAIO VGN-FW31E Laptop
Just did clean install from Vista to Windows 7 Professional.
Amongst several problems that I am working through the latest one is this.
Error in Device Manager: Base System Device
PCIVEN_1180&DEV_0592&SUBSYS_9035104D&REV_12
PCIVEN_1180&DEV_0592&SUBSYS_9035104D
PCIVEN_1180&DEV_0592&CC_088000
PCIVEN_1180&DEV_0592&CC_0880
Have tried Sony Vaio website support section but can't see anything related to this. ANyone got any ideas?
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Dec 22, 2010
WHen you copy a file in Windows 7 do previouly deleted records & sheets exist in the new file (Excel file)? If they do is there a method to "wipe clean" the deleted records & individual sheets? How about SQL data base records that are deleted. How do you "wipe them clean"?
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Mar 7, 2012
A few days ago my computer was infected with the trojan HEUR:Backdoor.Win64.Generic (consrv.dll). Kaspersky caught it and removed it but not before it disabled my windows security service, "base filtering engine". I restored the service in the register but it won't start even though it is set to automatic. I think it won't start because the file bfe.dll was corrupted by the virus. I have another copy of the file obtained from a working computer with the same operating system but I cannot replace it because "I don't have permission".
how to replace this protected file or how to get BFE to start?
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Dec 2, 2011
My BFE service Base Filtering Engine has been deleted by a nasty installer or whatever...how can i manually reinstall the BFE service without a full reinstall ?i don't have any system restore point available (never need this sh##ty feature in the past)Windows 7 x64 BFE service does not appear anymore in the "local service" service has been deleted!
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