Which Remote Support Software To Purchase For A 50+ User-base

Jan 15, 2013

I am currently trying to decide on the best remote support software to purchase for a 50+ workstation business. I have experimented with Real VNC and TeamViewer, and whilst they are quite comparable I noticed that TeamViewer has a feature called "Seamless Windows". I will be providing remote support to local users, and several interstate branches - therefore the software that I decide on must accommodate a wide diversity of geographical locations.I was also looking at a product called GoverLAN, but it seems to me that GoverLAN only works on a single LAN and can't be used over a WAN in a similar way to both RealVNC & TeamViewer?

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Apr 3, 2012

Windows XP Remote Desktop Behaviour is desireable. that is, when one account is logged in, if another account is tried to use to log in remotely from another computer, then the 2nd user cannot connect and it is indicated who is currently logged in.

Windows 7 Default behaviour is to allow the second user to try to disconnect the first user through a query message which has an idle timer.

Is there any way to change the behaviour back to windows xp, where 1) disconnection of the 1st user session is not possible, and 2) it is indicated which user is signed on?

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Does anyone know which group policy settings I should use in order to help with my late night VNC'ing?

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I noticed the other day when I was reading through the forum that there is a Windows 8 site. I checked it out and it is nice to see that when the betas come out people will be able to help each other there. I also have notice that there are some great people on this site and have resolved many problems with Windows 7.

My question is: Is there a sister site to this one for Windows XP? And do the same smart users here read and reply in it? I have a Windows XP problem that no one has been able to solve and I would like to post it in these forums and see if someone is smarter than Microsoft at resolving a problem.

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Apr 26, 2011

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Also, I can no longer switch users, instead I have to Log off each time a user wants to log on. I have done the gpedit.msc (policies/templates "hide entry points for fast user switching" which is disabled.

I have also added a registry HideFastUserSwitching. These two tips are offered in a few places.

I have also deleted the original user accounts and remade them just in case there was a corruption. I keep all data in a data partition so I just point the newly created accounts back to that partition. Could that have something wrong with it?

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May 16, 2011

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May 13, 2011

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Feb 1, 2012

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Sep 8, 2012

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Oct 1, 2009

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I have a laptop that came pre installed with Vista Business (there is a legitimate serial stuck to the base of the machine) but after months of frustration with the OS I wiped it and installed Windows 7 Ultimate 64 bit RC1, which I am delighted with.

The problem I now have is, if I purchase Windows 7 Pro Upgrade will I be able to install it? The website gives the option of a direct download for £30 or a direct download plus something called a "Disk Kit" for £39. If I have to do a clean install anyway, will it matter that I'm not running Vista or XP? Do I need the disk kit or does the download come in the form of an ISO which burns to DVD like the RC1?

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Feb 3, 2013

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Feb 19, 2009

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Jul 2, 2009

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Nov 19, 2009

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Can I purchase upgrade media from say, ebay for cheaper and do the same thing with that code, rather than doing an entire install?

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Nov 8, 2011

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I have confirmed that RDP settings are identical on the Pavilion and Dell. I have even downgraded the Dell NVIDIA graphics driver to an older version based on the recommended version on the Dell support web site.

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Jan 11, 2013

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Jan 30, 2013

I use a windows 7 OS and on january 25, 2013 my computer possibly downloaded a virus or something. I know my way around the computer on an intermediate level but cannot find any strange exe files. I have nortons and it did not stop this download. I think my files are on the computer since 300GB is still being used on my harddrive.

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Aug 30, 2011

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Nov 12, 2012

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Sep 20, 2011

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Nov 10, 2009

Sony VAIO VGN-FW31E Laptop

Just did clean install from Vista to Windows 7 Professional.

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Error in Device Manager: Base System Device

PCIVEN_1180&DEV_0592&SUBSYS_9035104D&REV_12

PCIVEN_1180&DEV_0592&SUBSYS_9035104D

PCIVEN_1180&DEV_0592&CC_088000

PCIVEN_1180&DEV_0592&CC_0880

Have tried Sony Vaio website support section but can't see anything related to this. ANyone got any ideas?

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Mar 7, 2012

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Dec 2, 2011

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