Touchpad Mouse Driver Not Working
Nov 1, 2009
I recently gave vista the boot installed windows 7 on my Toshiba satellite A200-FT3 laptop. Everything went great however the touchpad doesn't seem to be functioning.
I've already installed the latest synaptic driver. The device manager even says that the device is 'working properly' however i can't get the pointer to move using the touchpad.
The 'Fn' functions work:
Fn+F7 to brighten
Fn+F6 to darken.
EXCEPT the touchpad: Fn+F9.
Does anybody have any ideas?
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Sep 11, 2011
I recently had the top cover replaced because of damage done to it during a tuneup and cleaning. Now my right mouse key, on the touchpad does not respond. Using a wired mouse everything is normal. Is there a setting in Windows to correct this, or is it a ribbon not properly connected or similar problem?
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Jan 8, 2013
I have an HP-dm4 2070us and the touchpad will not work. When I go to hidden devices and the driver( Alps) for it is flagged that its not working properly and has an error code 24 for not working or present. I updated the driver and bios (and before that tried rolling back the bios. I even go to Update Driver and it says it's updated and no issues, but then when I exit back out to the main list the error code is still there and it doesn't work. I have to use tab as I don't actually have a mouse. I am on a different computer now. Another HP that I can't get the wireless printer to work on (which is an HP - a gift, otherwise I at this point would not have purchased another HP product).
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Jul 14, 2012
My laptop touchpad mouse can't scroll up or down. When I go to Control Panel > Mouse > I can't find the wheel tab..?
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May 4, 2011
Occasionally, my laptop's touchpad won't work on start-up. This does not happen all the time, it appears to happen every other boot. I can plug a USB mouse at any moment and have that work fine. This also only happens on Windows 7 from what I can tell, as I dual-boot with Ubuntu and Ubuntu has never given me this problem before. I can also use safe mode with Windows 7 and have the touchpad function fine all the time.
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Feb 26, 2011
why my mouse working from time to time
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Sep 19, 2011
I have windows 7 and a dell inspiron 1545.
When using both my mouse and my touch pad the cursor does a left click without a button being pressed approximately every five seconds.
I have downloaded some drivers from dell but this did not solve the problem. The computer originally ran window's vista.
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Jan 24, 2013
I have a Dell XPS 14z which is about 11 months old. I have Windows 7. I am having trouble with left-clicking.I first noticed the problem while working in AutoCAD. I suddenly stopped being able to use my left-click button at all. I hit ctrl+S to save so that I could reboot, hoping the button would resume functioning when I restarted. Strangely left-click immediately started working again. Initially I only had this problem in AutoCAD. The semester ended and I stopped using AutoCAD. I was assuming that there was a problem with that program and planned to reinstall before the next (this) semester of school.Then, I started experiencing left-click problems while browsing the internet, I use Chrome. I do tend to open a lot of tabs at a time when I am running a search, don't know if this is relevant. Left-click sometimes would randomly stop working, sometimes it would just lag - click..... wait.... action long after expected, sometimes it would randomly also start working again. Sometimes when using the left button to drag a scroll bar in chrome it would "stick" (the function would stay on, the button did not appear to be physically stuck and this happens with mouse or touchpad) and moving the cursor away from the scroll bar would navigate the page up and down. The non functional left-click problem would also occur in Windows, when I would say attempt to go into device manager to see what was up.***I should also mention that when the left-click on the touch pad stops working double tapping the touchpad also stops working.***I have tried connecting a wired optical mouse - same issue occurs with the external mouse, though sometimes either the left-click on the mouse or touchpad will work while the other doesn't, both or neither will work playing with the mouse click settings, faster and slower double click - no luck updating the mouse and touchpad drivers - they report that they are up to date rolling back the drivers uninstalling the mouse going back to a restore point before the problem I saw one post which suggested that the display driver caused a similar problem, I have updated my display drivers I saw a post responding to a similar problem but only in internet browser, one reply suggested reregistering the dll for the mouse in IE. I tried this, didn't work - is there a dll which would address my problems?This seems like a hardware issue to me because both the touchpad and external mouse have the same problem? Agree/Disagree? I can do a system recovery or reformat if necessary, just looking for a way to avoid that if possible. I did manage to limp through backing everything up.
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Jan 25, 2012
my Synaptics touchpad mouse has had a mind of its own. It has been clicking and opening files without me pressing the mouse buttons or tapping the touchpad,scrolling by itself, highlighting and moving the files on my desktop and in my computer, etc.I have tried everything from physically cleaning the Touchpad thoroughly, updating the Synaptics driver time and time again only to find no resolution to this issue, I have also uninstalled and reinstalled previous versions of the synaptics drivers that worked before with my laptop only to be confronted with this same problem.I have ran scans on both Uni-blue registry booster and PC Tools Spyware Doctor (which I use as my registry and anti-virus/spyware programs) and of which I update on a daily/weekly basis and yet I have found no traces of what may be causing my mouse to act so crazy.I have also ran the system scan in the command prompt which was suggested earlier in this thread only to find out that everything was running properly and at 100% integrity.
I have an HP dv7-3065dx Entertainment Notebook [pavilion dv7 is the product name on the back] that I purchased from Best buy in 2010. I am running Windows 7 Home Premium 64-bit that was pre-installed onto my laptop. I have been pretty thorough on keeping all of my Microsoft and HP drivers up to date and have only began to experience this problem with my touchpad earlier this month. As far as the programs that I use on a daily basis; I mostly use Mozilla Firefox as a web browser and Microsoft Word for my schoolwork and the GOM media player for watching videos. None of which I have been able to do properly since this issue established itself onto my computer.
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Oct 14, 2012
i hav a sony vaio VPCEH and my touch pad is not working. i tried 2 reinstall my drivers, enable all settings 2 be enabled 4 a touchpad 2 work. but m able 2 use a mouse.
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Jan 1, 2012
Today my laptop keyboard and mouse stop working for some odd reason because some weird anti vurse popped up on my computer freezing it so I restarted it . I thought my computer frozen so I would restart it , but I just hooked up my keyboard and mouse and they work just fine on the laptop , but when i unplug them i can't use my keyboard or mouse to my computer. I am not sure if i pressed something to make the touchpad and keyboard stop working .Maybe I could have put in sleep mode or something.
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Dec 27, 2009
I just installed windows 7 ultimate on my daughters, acer aspire 3050 laptop. It was running vista home basic before. The vista install was damaged by viruses, so I decided to upgrade her to 7. All the hardware was recognized, but for some reason the keyboard does not work, it was working fine with the virus riddled vista install. For some strange reason the windows key does bring up the start menu, but none of the other keys seem to do anything.
They all work in the BIOS just fine. Also the touch pad does work, but the cursor movement is very jerky, and it was also fine in vista. I went to acer's site, they don't have any windows 7 drivers available for this model, or any vista drivers for the keyboard, I installed the vista touch pad drivers, but they did not seem to help. I also messed with the keyboard settings in control panel, but nothing seems to help. Does anyone have any ideas, on what I need to do to fix this. I have been really pleased with 7 on my other computers, and would hate to have to go back to vista.
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Jul 16, 2012
my laptop's right key below the touchpad at times needs to be clicked more than once to respond..but recently d right key stopped working with d touchpad when used together..like fr selelction of text nd stuff..
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Jan 1, 2012
My laptop recently became buggered by a virus and as I did not have a windows 7 installation disc I decided to restore it to its factory default using some sort of dell backup utility.Since I did this my touchpad and keyboard no longer seems to work! keyboard works fine when i select f8 on startup as i can flick through the options however when i boot into safe mode the touchpad and keyboard still don't work.
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Jun 23, 2009
I have a Toshiba L305- S5941, I am trying Windows 7 but I can not find any settings to configure the scrolling feature, is it a problem with driver?
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May 5, 2011
I have a USB mouse which works fine when it is plugged in at boot time.
When I then (when Win7 is already up) plug the USB mouse out and 10 seconds later back in again then it is not working any more.
Another USB mouse on another Win7 computer does not have such problems.
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Oct 15, 2011
i have a laptop which has a Synaptics touchpad it use to work well but few days it is not working well when im moving it but it moves slow and jumps here and there i cannot use it always moves from one place to another i dont know why.
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Dec 6, 2009
i recently installed windows 7 ultimate 64-bit on my laptop and my mousepad does not work. i have researched this site and read other threads of similar problems, and have tried the new ALPS driver for windows 7, but when i try and run the setup it tells me that it cannot run on my OS. Im using a usb mouse right now.
Model is VGN-NR310E
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Sep 3, 2012
The touchpad stopped working properly about 8 months ago. It was not a big matter to me as i only use USB mouse as pointing device. But yesterday i experianced a strange error. WHEN I START WINDOWS THE CURSOR AUTOMATICALLY SELECTS THE LAST ICON ON MY DESKTOP AND IT STRATS BLINKING.EVEN WHEN I OPEN "MY COMPUTER" OR ANY FOLDER OR ANY DROP DOWN MENU,IT OPENS WITH THE LAST DRIVE/THE LAST FOLDER/THE LAST FILE PRESELECTED AND WHEN I CLICK ANY OTHER DRIVE OR FOLDER THE CURSOR ONLY OPENS THE LAST DRIVE/FOLDER/FILE WHICH MEANS I CAN'T USE MY COMPUTER AT ALL.But sometimes it works fine about 30 mins and then again the same problem begins.
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Dec 9, 2011
touchpad just quit working
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Feb 19, 2012
My wife's Samsung notepad keyboard and touchpad have stopped working. The odd thing is that the keyboard does work at startup - I can press F4, arrows, Enter, etc to start up in safe mode, but still the keyboard and touchpad do not work as soon as we get to the login screen. I have tried system restore, unplugging the cord and battery. At the moment I can get it to work using a USB mouse and the on-screen keyboard
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Jan 6, 2009
anyone else have this problem where their laptops touchpad is not working with the 7000 build of windows 7. its a toshiba laptop. i tried to install the touchpad driver for it, and it shows that the device is working properly through the device manager, but nothing happens. ive tried turning the touchpad on and off and it still does nothing. the mouse worked perfectly fine when i had xp installed on it, but once i changed to windows 7, it just stopped working.
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Sep 29, 2012
OK so I have tried deleting the touchpad in device manager and removing the driver, and reinstalling the device from scratch. When this didn't work I thought there must be a problem with the touchpad itself and so bought a new one and installed it. Problem is it still doesn't work.If I go into device manager and look for it I have to show hidden devices and then it comes up with the yellow triangle next to it.I show properties on it and it says its the Dell Touchpad, Manufacturer is Alps Electronics, and its plugged into the PS/2 mouse port.In the Device Status box it says:This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)The Driver date is 02/05/2010 and the version is 7.1107.115.102I have also noticed that on the details tab under power data the current power state is D3, which I believe is off.Something else I have noticed which may or may not be related is that the laptop doesn't enter sleep mode when the lid is closed, altho it is set to and will enter sleep if I select it in the shutdown options.
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Nov 3, 2011
i have read about similar problems on here but none of the solutions worked for me. the keyboard seems to work just fine until the "starting windows" screen appears then absolutely nothing. i've tried reinstalling the alps pointing device drivers, i uninstalled then installed the newer version, nothing seems to work. the computer was working just fine until i came home from work and turned it on. this same problem happend about 2 months ago and it magically fixed it self, i just never turned the computer off again. i have 2 identical sony vaio VPC-EB33FM/BJ models, and have compared all the drivers and settings, they are the exact same (except the newer version of Alps on the broken one). i ran one of those "scan for new drivers" programs that ask for money to update drivers that it says are old and it said that the HID keyboard device driver is way out of date along with several others, but once again they are the same as the ones on the computer i am using now and this one works like a champ
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Mar 6, 2009
I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.
I am using Windows 7 build 7022.
Can anyone advise?
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Jun 4, 2012
After updating my system from Windows Vista - 64 bit to Windows 7 Professional - 64 bit my function buttons along with my touchpad scrollbar and volume touchpad have stopped working.
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Feb 19, 2012
I've recently installed windows 7 ultimate and now the scroller on my touchpad isn't working. I've tried updating the driver but it says I've got the most recent update!!
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Oct 30, 2011
My touchpad (built into the notebook) works fine on the login screen. As soon as I hit the login button it stops totally. Buttons and touchpad. Also my screensaver works before login (on login screen) but once logged in it won't auto start but will start under 'preview'. Windows 7 home premium 64.
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Nov 13, 2009
i have a problem with my mouse cursor.... when it is performing something it become busy... right.. and sometimes the mouse cursor will rotate... or the working in background.... it doesnt rotate anymore.. i mean the windows aero scheme.. i am using a windows 7 os... i dnt know what is the problem,.. i alreay have the tuneup utilities 2010.. still no progree.. plls help me resolve my problem
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Apr 15, 2009
On my inspiron 1545 laptop is seems finger tracking on the touchpad stops responding sometimes. I'm using Windows 7 default drivers. Do you think it is a driver problem? Can I use a Vista driver?
Also on a side note is there a way I can disable the tap for mouse click on the touchpad?
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Oct 21, 2009
I'm new to windows 7. I installed it on my Dell Inspiron e1505 32-bit. I have a question about my touchpad. I can't seem to scroll using it as I use to like I have before. I tried downloading the driver from Dell but I need to install microsoft framework 3.5 sp1. in order to get drivers from that website. Can anyone tell me how I can get the touchpad driver.
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