HP Mouse Touchpad Device Driver - Error Code 24

Jan 8, 2013

I have an HP-dm4 2070us and the touchpad will not work. When I go to hidden devices and the driver( Alps) for it is flagged that its not working properly and has an error code 24 for not working or present. I updated the driver and bios (and before that tried rolling back the bios. I even go to Update Driver and it says it's updated and no issues, but then when I exit back out to the main list the error code is still there and it doesn't work. I have to use tab as I don't actually have a mouse. I am on a different computer now. Another HP that I can't get the wireless printer to work on (which is an HP - a gift, otherwise I at this point would not have purchased another HP product).

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