Roshiba Synaptics Touchpad Is Not Working
Oct 15, 2011
i have a laptop which has a Synaptics touchpad it use to work well but few days it is not working well when im moving it but it moves slow and jumps here and there i cannot use it always moves from one place to another i dont know why.
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Mar 6, 2009
I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.
I am using Windows 7 build 7022.
Can anyone advise?
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Aug 17, 2009
I just installed Windows 7 Build 7600 and I am trying to get the touchpad scrolling to work on my Dell Inspiron 1420. I installed the synaptics drivers from their website (v10.1.8 x64) but when I go to mouse properties and click the synaptics tab it only allows me to configure the right and left click buttons. How can I configure the scrolling of my touchpad? I NEED it!
Also are there any iTunes guru's out there? I have my library all setup on my vista partition. Is there anyway I can get my library/playlists on the Windows 7 side. I don't want 2 copies of my music, I want it to all link to the files on the vista partition but I have a feeling I will have trouble either getting the playlists in or trying to gain access to those files on that partition.
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Jan 17, 2009
I have installed the Synaptics Touchpad driver onto my new W7 install. All is working as it should, however I have a very minor problem. Whenever I logon, I am asked whether or not to run the SynTPEnh.exe process (this is the tray icon).
I was never asked in Vista whether or not to run the process, and in W7 I will always want to run it.
How do I get around this minor problem, and set it that it runs by default?
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May 31, 2009
When I installed Windows 7 RC on my DELL 1520, the Synaptics Touchpad was recognized as a PS/2 compatible mouse. I missed the scroll function of the touchpad driver. Since the Windows 7 is just came out, there is no dedicated driver for it.
what can i do?
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Apr 4, 2009
I installed Windows 7 on my laptop, and let it use the default drivers in most cases. The downside is that I lost the scroll functionality on my touchpad, which I can't see to get back any other way than using the Synaptics software.
The drivers I have on CD are quite old, but the ones from the Synaptics website seem to work fine (plus there are 32 bit and 64 bit editions):
http://www.synaptics.com/support/drivers
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Mar 31, 2011
I have a 2330s HP laptop.
Everything worked fine till 1 hour ago or something like that. Then everytime i press the left button it will "left button-click" AND "right button-click" and it actually does the same with the right button.
I have tried to see if the settings have been messed up, but no. Everything is normal. I have tried changing the usage of each button - like changing the right button assignemt to do a "down arrow" instead of a "special click", but then it just does a "left button-click" and the "down arrow"...
I have tried uninstalling the driver, updating the driver, rebooting the computer, changing the settings, used windows recovery...
I really don't know what to do. When I plug in a USB mouse, that works fine. No problems there. It is just the touchpad buttons...
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Nov 4, 2009
Latest version only for x64 systems 14.0.10.0
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Feb 12, 2012
I'm having a bit of a conundrum. My Toshiba touchpad has developed a bad habit of disabling itself at random.The device is listed as a Synaptics Touchpad V7.2.I'll be typing along, or moving the mouse, or just doing nothing at all (waiting for a download to finish, for instance) and the mouse will become suddenly disabled. The only way to get it back is by pressing FN+F9 or sometimes to press the enable/disable button immediately above the mouse. I know I'm not pressing either of these by accident when the mouse turns off.When this happened, I took it as a sign that it was time to reformat the hard drive and start fresh. Even during the Windows installation, the mouse continually disabled itself. After installing the Toshiba Value Added Package and the Synaptics driver, the only change is that now I can see a big icon in the center of the screen alert me when the state of the mouse switches from enabled to disabled.
I'm noticing now too that it's not just disabling itself. If I don't re-enable the mouse right away, it will renable itself after a few moments. This can happen as much as once every few seconds and makes getting any real work done impossible.
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May 25, 2012
How do you put the Touchpad into the Horiz/Vert mode, and more importantly, how do you get it out of that mode?
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Sep 5, 2009
I have recently purchased an Acer Aspire 6530 laptop, which comes shipped with Windows Vista x86. I promptly made the restore DVDs, and installed Windows 7 x64, with no issues, except, one rather important one: the TouchPad driver does not work.
When Windows first booted, the driver that comes with Windows worked fine. You did not get the scroll functionality from the side of the pad, which is meant to act like a scroll, but it recognized movement and the two click buttons. After getting on the Internet, Windows automatically went out and found the Synaptics TouchPad driver for me.
Now, according to Device Manager, the driver will function after a restart. TouchPad works fine, go to restart, driver is applied, and.. nothing. The mouse will not move. Any USB mouse if plugged in works fine, but the click buttons and the movement on the pad do nothing.
If you go into Device Manage and uninstall the device, the TouchPad works again! It seems whatever TouchPad drivers that are loaded with Windows 7 work like a charm, besides the built in scroll area, work wonderfully, but the driver that it automatically downloads/installs on boot does not after restarting and applying that driver, even though the device is fully functional according to Device Manager.
Is there any way to FORCE the built in Windows 7 drivers, or a known fix to get the normal ones to work? Does this have to do with 64bit vs 32bit at all?
Note: I have downloaded the driver from the Acer website for Vista and ran it in compatibility mode for Vista, with no change, so it is not just the one Win is automatically finding.
Note2: I tried booting without any internet connection after disabling the driver, but Windows went ahead and installed the driver anyway. It was either still downloaded, or in fact comes with 7 and is not gotten through Windows Update, but is not installed initially? Plug and play is weird sometimes =/.
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Jan 25, 2012
my Synaptics touchpad mouse has had a mind of its own. It has been clicking and opening files without me pressing the mouse buttons or tapping the touchpad,scrolling by itself, highlighting and moving the files on my desktop and in my computer, etc.I have tried everything from physically cleaning the Touchpad thoroughly, updating the Synaptics driver time and time again only to find no resolution to this issue, I have also uninstalled and reinstalled previous versions of the synaptics drivers that worked before with my laptop only to be confronted with this same problem.I have ran scans on both Uni-blue registry booster and PC Tools Spyware Doctor (which I use as my registry and anti-virus/spyware programs) and of which I update on a daily/weekly basis and yet I have found no traces of what may be causing my mouse to act so crazy.I have also ran the system scan in the command prompt which was suggested earlier in this thread only to find out that everything was running properly and at 100% integrity.
I have an HP dv7-3065dx Entertainment Notebook [pavilion dv7 is the product name on the back] that I purchased from Best buy in 2010. I am running Windows 7 Home Premium 64-bit that was pre-installed onto my laptop. I have been pretty thorough on keeping all of my Microsoft and HP drivers up to date and have only began to experience this problem with my touchpad earlier this month. As far as the programs that I use on a daily basis; I mostly use Mozilla Firefox as a web browser and Microsoft Word for my schoolwork and the GOM media player for watching videos. None of which I have been able to do properly since this issue established itself onto my computer.
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Oct 14, 2012
i hav a sony vaio VPCEH and my touch pad is not working. i tried 2 reinstall my drivers, enable all settings 2 be enabled 4 a touchpad 2 work. but m able 2 use a mouse.
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Jan 1, 2012
Today my laptop keyboard and mouse stop working for some odd reason because some weird anti vurse popped up on my computer freezing it so I restarted it . I thought my computer frozen so I would restart it , but I just hooked up my keyboard and mouse and they work just fine on the laptop , but when i unplug them i can't use my keyboard or mouse to my computer. I am not sure if i pressed something to make the touchpad and keyboard stop working .Maybe I could have put in sleep mode or something.
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Dec 27, 2009
I just installed windows 7 ultimate on my daughters, acer aspire 3050 laptop. It was running vista home basic before. The vista install was damaged by viruses, so I decided to upgrade her to 7. All the hardware was recognized, but for some reason the keyboard does not work, it was working fine with the virus riddled vista install. For some strange reason the windows key does bring up the start menu, but none of the other keys seem to do anything.
They all work in the BIOS just fine. Also the touch pad does work, but the cursor movement is very jerky, and it was also fine in vista. I went to acer's site, they don't have any windows 7 drivers available for this model, or any vista drivers for the keyboard, I installed the vista touch pad drivers, but they did not seem to help. I also messed with the keyboard settings in control panel, but nothing seems to help. Does anyone have any ideas, on what I need to do to fix this. I have been really pleased with 7 on my other computers, and would hate to have to go back to vista.
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Jul 16, 2012
my laptop's right key below the touchpad at times needs to be clicked more than once to respond..but recently d right key stopped working with d touchpad when used together..like fr selelction of text nd stuff..
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Sep 11, 2011
I recently had the top cover replaced because of damage done to it during a tuneup and cleaning. Now my right mouse key, on the touchpad does not respond. Using a wired mouse everything is normal. Is there a setting in Windows to correct this, or is it a ribbon not properly connected or similar problem?
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Jan 1, 2012
My laptop recently became buggered by a virus and as I did not have a windows 7 installation disc I decided to restore it to its factory default using some sort of dell backup utility.Since I did this my touchpad and keyboard no longer seems to work! keyboard works fine when i select f8 on startup as i can flick through the options however when i boot into safe mode the touchpad and keyboard still don't work.
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Jun 23, 2009
I have a Toshiba L305- S5941, I am trying Windows 7 but I can not find any settings to configure the scrolling feature, is it a problem with driver?
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Nov 1, 2009
I recently gave vista the boot installed windows 7 on my Toshiba satellite A200-FT3 laptop. Everything went great however the touchpad doesn't seem to be functioning.
I've already installed the latest synaptic driver. The device manager even says that the device is 'working properly' however i can't get the pointer to move using the touchpad.
The 'Fn' functions work:
Fn+F7 to brighten
Fn+F6 to darken.
EXCEPT the touchpad: Fn+F9.
Does anybody have any ideas?
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Dec 6, 2009
i recently installed windows 7 ultimate 64-bit on my laptop and my mousepad does not work. i have researched this site and read other threads of similar problems, and have tried the new ALPS driver for windows 7, but when i try and run the setup it tells me that it cannot run on my OS. Im using a usb mouse right now.
Model is VGN-NR310E
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Sep 3, 2012
The touchpad stopped working properly about 8 months ago. It was not a big matter to me as i only use USB mouse as pointing device. But yesterday i experianced a strange error. WHEN I START WINDOWS THE CURSOR AUTOMATICALLY SELECTS THE LAST ICON ON MY DESKTOP AND IT STRATS BLINKING.EVEN WHEN I OPEN "MY COMPUTER" OR ANY FOLDER OR ANY DROP DOWN MENU,IT OPENS WITH THE LAST DRIVE/THE LAST FOLDER/THE LAST FILE PRESELECTED AND WHEN I CLICK ANY OTHER DRIVE OR FOLDER THE CURSOR ONLY OPENS THE LAST DRIVE/FOLDER/FILE WHICH MEANS I CAN'T USE MY COMPUTER AT ALL.But sometimes it works fine about 30 mins and then again the same problem begins.
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Dec 9, 2011
touchpad just quit working
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Feb 19, 2012
My wife's Samsung notepad keyboard and touchpad have stopped working. The odd thing is that the keyboard does work at startup - I can press F4, arrows, Enter, etc to start up in safe mode, but still the keyboard and touchpad do not work as soon as we get to the login screen. I have tried system restore, unplugging the cord and battery. At the moment I can get it to work using a USB mouse and the on-screen keyboard
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Jan 6, 2009
anyone else have this problem where their laptops touchpad is not working with the 7000 build of windows 7. its a toshiba laptop. i tried to install the touchpad driver for it, and it shows that the device is working properly through the device manager, but nothing happens. ive tried turning the touchpad on and off and it still does nothing. the mouse worked perfectly fine when i had xp installed on it, but once i changed to windows 7, it just stopped working.
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Sep 29, 2012
OK so I have tried deleting the touchpad in device manager and removing the driver, and reinstalling the device from scratch. When this didn't work I thought there must be a problem with the touchpad itself and so bought a new one and installed it. Problem is it still doesn't work.If I go into device manager and look for it I have to show hidden devices and then it comes up with the yellow triangle next to it.I show properties on it and it says its the Dell Touchpad, Manufacturer is Alps Electronics, and its plugged into the PS/2 mouse port.In the Device Status box it says:This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)The Driver date is 02/05/2010 and the version is 7.1107.115.102I have also noticed that on the details tab under power data the current power state is D3, which I believe is off.Something else I have noticed which may or may not be related is that the laptop doesn't enter sleep mode when the lid is closed, altho it is set to and will enter sleep if I select it in the shutdown options.
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Nov 3, 2011
i have read about similar problems on here but none of the solutions worked for me. the keyboard seems to work just fine until the "starting windows" screen appears then absolutely nothing. i've tried reinstalling the alps pointing device drivers, i uninstalled then installed the newer version, nothing seems to work. the computer was working just fine until i came home from work and turned it on. this same problem happend about 2 months ago and it magically fixed it self, i just never turned the computer off again. i have 2 identical sony vaio VPC-EB33FM/BJ models, and have compared all the drivers and settings, they are the exact same (except the newer version of Alps on the broken one). i ran one of those "scan for new drivers" programs that ask for money to update drivers that it says are old and it said that the HID keyboard device driver is way out of date along with several others, but once again they are the same as the ones on the computer i am using now and this one works like a champ
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Jun 4, 2012
After updating my system from Windows Vista - 64 bit to Windows 7 Professional - 64 bit my function buttons along with my touchpad scrollbar and volume touchpad have stopped working.
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Feb 19, 2012
I've recently installed windows 7 ultimate and now the scroller on my touchpad isn't working. I've tried updating the driver but it says I've got the most recent update!!
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Oct 30, 2011
My touchpad (built into the notebook) works fine on the login screen. As soon as I hit the login button it stops totally. Buttons and touchpad. Also my screensaver works before login (on login screen) but once logged in it won't auto start but will start under 'preview'. Windows 7 home premium 64.
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Feb 10, 2012
I have a Dell laptop running Windows 64 Home. This was new in November of 2011. After receiving it, I went through the tedious task of updating it via MS Update. I noticed after upgrading, the mouse started behaving very strangely where it would take off and shutter, not respond or be very slow to respond. Contacted Dell and they had me turn off a bunch of stuff on the Dell Touchpad app. This helped but did not fix the issue. I ended up re-installing the OS and made sure the drivers were installed in the correct order using the drivers disk supplied by Dell. Haves since installed the most current driver provided by Dell on their website 15.3.2.1 (April 2011). There continues to be issues with the mouse freezing from time to time. I looked at other threads and removed the Tap to Click feature. There is not much left on and the problem persists.
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